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SMU MBA SEM 1 SPRING 2015 ASSIGNMENTS

MB0038 –MANAGEMENT PROCESS & ORGANIZATION BEHAVIOUR

1 Explain the concept of Management. Discuss the importance of Management.

Concept of Management

Explain the importance of Management

2 Discuss the steps involved in the Planning process

Explain the steps involved in the Planning process

3 What do you mean by Control? Explain the pre-requisites of an effective Control system

Meaning of Control

Explain the pre-requisites of an effective Control System

4 Discuss the concept of a Group. Explain the purpose of a Group.

Discuss the types of Formal Groups

Concept of a Group

Purpose of a Group

Types of Formal Groups

5 Discuss any ten characteristics of an Effective team

Explain any ten characteristics of an Effective team

6 Write short notes on the following:

a) Goleman’s Model of Emotional Intelligence

b) Fielder’s Contingency Model of Leadership

 

MB0039 –BUSINESS COMMUNICATION

1 As a speaker you are addressing a group of people. What could be the possible barriers in this communication?

Barriers of communication

2 What is the importance of Kinesics and Proxemics in communication? Explain with examples.

Kinesics with example

Proxemics with example

3 What are the steps in making oral business presentation?

Steps

4 Imagine a new product from kids’ apparel industry. Write a persuasive letter to customers, persuading them to buy your company’s product.

Choosing the product and describing in letter

Persuading the customer to buy it

5 You are going to face a job interview for the post of Manager-operations. Which aspects you will keep in mind while facing the interview?

Aspects to be kept in mind during job interview

6 Write short notes on:

a) Skimming

b) Notices

a) Meaning and role of skimming

b) Meaning and role of notices

MB0040 STATISTICS FOR MANAGEMENT

 

1 Distinguish between Classification and Tabulation. Explain the structure and components of a Table with an example.

2 (a) Explain Arithmetic mean

(b) The mean wage is Rs. 75 per day, SD wage is Rs. 5 per day for a group of 1000 workers and the same is Rs. 60 and Rs. 4.5 for the other group of 1500 workers.

Find the mean and standard deviation for the entire group.

3 Mr. Arun and Mr. Bhandari play a game. If Mr. Arun picks up an even number from 1 to 6, Mr. Bhandari will pay him double the amount equal to picked up number. If Mr. Arun picks up an odd number then he has to pay amount equal to double the picked up number. What is Mr. Arun’s expectation?

4 The probability that an employee will get an occupational disease is 20%. In a firm having five employees, what is the probability that:

i) None of the employees get the disease

ii) Exactly two will get the disease

iii) More than four will contract the disease

5 Microsoft estimated that out of 10,000 potential software buyers, 35% wait to purchase the new OS Windows Vista, until an upgrade has been released. After an advertising campaign to reassure the public was released, Microsoft surveyed 3000 buyers and found 950 who are still skeptical. At 5% level of significance, can the company conclude that the population of skeptical people had decreased.

6 Explain Chi-square test and the conditions for applying chi-square test

 

MB0041 FINANCIAL AND MANAGEMENT ACCOUNTING

1 Analyze the following transaction under traditional approach.

18.1.2011 Received a cheque from a customer, Sanjay at 5 p.m. Rs.20,000

19.1.2011 Paid Ramu by cheque Rs.1,50,000

20.1.2011 Paid salary Rs. 30,000

20.1.2011 Paid rent by cheque Rs. 8,000

21.1.2011 Goods withdrawn for personal use Rs. 5,000

25.1.2011 Paid an advance to suppliers of goods Rs. 1,00,000

26.1.2011 Received an advance from customers Rs. 3,00,000

31.1.2011 Paid interest on loan Rs. 5,000

31.1.2011 Paid instalment of loan Rs. 25,000

31.1.2011 Interest allowed by bank Rs. 8,000

Analysis of transaction –with accounts involved-nature of account-affects and debit/credit

2 The trial balance of Nilgiris Co Ltd., as taken on 31st December, 2002 did not tally and the difference was carried to suspense account. The following errors were detected subsequently.

a) Sales book total for November was under cast by Rs. 1200.

b) Purchase of new equipment costing Rs. 9475 has been posted to Purchases a/c.

c) Discount received Rs.1250 and discount allowed Rs. 850 in September 2002 have been posted to wrong sides of discount account.

d) A cheque received from Mr. Longford for Rs. 1500 for goods sold to him on credit earlier, though entered correctly in the cash book has been posted in his account as Rs. 1050.

e) Stocks worth Rs. 255 taken for use by Mr Dayananda, the Managing Director, have been entered in sales day book.

f) While carrying forward, the total in Returns Inwards Book has been taken as Rs. 674 instead of Rs. 647.

g) An amount paid to cashier, Mr. Ramachandra, Rs. 775 as salary for the month of November has been debited to his personal account as Rs. 757.

Pass journal entries and draw up the suspense account.

Journal entries of all the transactions

Suspense account with Conclusion

3 From the given trial balance draft an Adjusted Trial Balance.

Trial Balance as on 31.03.2011

Debit balances

Rs.

Credit balances

Rs.

Furniture & Fittings

10000

Bank Over Draft

16000

Buildings

500000

Capital Account

400000

Sales Returns

1000

Purchase Returns

4000

Bad Debts

2000

Sundry Creditors

30000

Sundry Debtors

25000

Commission

5000

Purchases

90000

Sales

235000

Advertising

20000

 

 

Cash

10000

 

 

Taxes & Insurance

5000

 

 

General Expenses

7000

 

 

Salaries

20000

 

 

TOTAL

690000

TOTAL

690000

 

Adjustments:

1. Charge depreciation at 10% on Buildings and Furniture and fittings.

2. Write off further bad debts 1000

3. Taxes and Insurance prepaid 2000

4. Outstanding salaries 5000

5. Commission received in advance1000

[Preparation of ledger accounts-6

Preparation of trial balance-4]

4 Compute trend ratios and comment on the financial performance of Infosys Technologies Ltd. from the following extract of its income statements of five years.(in Rs. Crore)

Particulars

2010-11

2009-10

2008-09

2007-08

2006-07

Revenue

27501

22742

21693

16692

13893

Operating Profit (PBIDT)

8968

7861

7195

5238

4391

PAT from ordinary activities

6835

6218

5988

4659

3856

(Source: Infosys Technologies Ltd. – Annual Report)

[Preparation of trend analysis-4

Preparation of trend ratios-4

Conclusion-2]

5 Give the meaning of cash flow analysis and put down the objectives of cash flow analysis. Explain the preparation of cash flow statement.

Meaning of cash flow analysis

Objectives of cash flow analysis

Explanation of preparation of cash flow analysis

6 Write the assumptions of marginal costing. Differentiate between absorption costing and marginal costing.

Assumptions of marginal costing (all 7 points)

Differences of marginal and absorption costing (Includes all 8 points)

MB0042- MANAGERIAL ECONOMICS

1 What are production function and its uses? Explain the two types of production functions.

Production function and its uses

Two types of production functions

2 Consumers' interview method is a survey method used for estimating the demand for new products. This method is very important with regard to collect the relevant information directly from the consumers with regard to their future purchase plans. Opinion surveys and direct interview method are the two important techniques among all. Describe these two methods in detail.

Explanation of consumer’s interview method

Opinion survey method

Direct interview method and any two types of it

3 A cost-schedule is a statement of variations in costs resulting from variations in the levels of output and it shows the response of costs to changes in output. If we represent the relationship between changes in the level of output and costs of production, we get different types of cost curves in the short run. Define the kinds of cost concepts like TFC, TVC, TC, AFC, AVC, AC and MC and its corresponding curves with suitable diagrams for each.

Kinds of cost concepts like TFC, TVC, TC, AFC, AVC, AC and MC and its corresponding curves suitable diagrams.

4 Inflation is a global Phenomenon which is associated with high price causes decline in the value for money. It exists when the amount of money in the country is in excess of the physical volume of goods and services. Explain the reasons for this monetary phenomenon.

Define Inflation

Causes for Inflation

5 Discuss the practical application of Price elasticity and Income elasticity of demand.

Practical application of price elasticity

Practical application of Income elasticity

6 Define revenue. Explain the types of revenue and the relationship between TR, AR and MR with an example of a hypothetical revenue schedule.

Definition of revenue

Types of revenue

Relationship between TR, MR and AR

Hypothetical revenue schedule

MB0043 –HUMAN RESOURCE MANAGEMENT

1 Explain the functions of Human Resource Management

Explain the functions of Human Resource Management

2 Define Management Development. Discuss the off the job development methods.

Definition of Management Development

Explain the off the job development methods

3 Discuss the concept of HRIS. Explain the applications of HRIS in Human Resource Management.

Explain the concept of HRIS

Different applications of HRIS in HRM

4 Discuss the basic guidelines of a Disciplinary policy

Explain the basic guidelines of a Disciplinary policy

5 Suppose you have joined as an HR and you have been assigned a task to carry out the grievance handling procedure in your organization. What according to you are the causes of Grievance? Describe in detail the Grievance handling procedure

Causes of Grievance

Explain the Grievance handling procedure

6 Write short notes on the following:

a) Job Enlargement

b) Job Enrichment

Concept of Job Enlargement

Concept of Job Enrichment

SMU MBA SEM 2 SPRING 2015 ASSIGNMENTS

MB 0044 - PRODUCTION AND OPERATION MANAGEMENT

1 Write short notes on:

Environmental scanning as a basis for strategic decision making

Tools for implementation of operations

Differentiation strategies as a basis of decision making

Core competencies as a basis of decision making

2 Answer the following questions:

a. What is forecasting?

b. What are the benefits of forecasting?

c. What are the cost implications of forecasting?

d. List the different types of forecasting methods

3 Describe the process of value analysis.

Description of the steps in the process of value analysis

a. Data gathering

b. Analysis and valuation of functions

c. Idea generation and evaluation of substitutes

d. Implementation and regulation

4 What do you understand by “line balancing”? What happens if line balance does not exist?

Define line balancing

Explain the concept of line balancing with an example

List the objectives of line balancing

Describe what happens if balance doesn’t exist

5 Explain the steps to set data in logical order so that the business process may be defined.

List the ingredients of a business process.

Explanation of the steps to set data in a logical order

Listing of the ingredients of a business process

6 Describe the post implementation review of a project. Explain the tools that may be considered for post implementation review.

Description of the four parts of the post implementation review of a project

Final product review

Outstanding project work review

Project review

Process review

MB0045- FINANCIAL MANAGEMENT

1 Explain the liquidity decisions and its important elements. Write complete information on dividend decisions.

Explanation of liquidity decisions with its important elements

Explanation of dividend decisions

2 Explain about the doubling period and present value. Solve the below given problem:

Under the ABC Bank’s Cash Multiplier Scheme, deposits can be made for periods ranging from 3 months to 5 years and for every quarter, interest is added to the principal. The applicable rate of interest is 9% for deposits less than 23 months and 10% for periods more than 24 months. What will be the amount of Rs. 1000 after 2 years?

Explanation of doubling period

Solving the problem

Explanation of present value

3 Write short notes on:

a) Operating Leverage

b) Financial leverage

c) Combined leverage

Explanation of operating leverage

Explanation of financial leverage

Explanation of combined leverage

4 Explain the factors affecting Capital Structure. Solve the below given problem:

Given below are two firms, A and B, which are identical in all aspects except the degree of leverage employed by them. What is the average cost of capital of both firms?

Details of Firms A and B

 

Firm A

Firm B

Net operating income EBIT

Rs. 1, 00, 000

Rs. 1, 00, 000

Interest on debentures I

Nil

Rs.25,000

Equity earnings E

Rs.1,00,000

Rs.75,000

Cost of equity Ke

15%

15%

Cost of debentures Kd

10%

10%

Market value of equity S = E/Ke

Rs. 6, 66, 667

Rs.5,00,000

Market value of debt B

Nil

Rs.2,50,000

Total value of firm V

Rs. 6, 66, 667

Rs,7,50,000

 

Explanation of factors affecting capital structure

Solution for the problem

Interpretation

5 Explain all the sources of risk in capital budgeting with examples.

Solve the below given problem:

An investment will have an initial outlay of Rs 100,000. It is expected to generate cash inflows. Cash inflow for four years.

Year

Cash Flow

1

40000

2

50000

3

15000

4

30000

 

If the risk free rate and the risk premium is 10%,

a) Compute the NPV using the risk free rate

b) Compute NPV using risk-adjusted discount rate

Explanation of risk in capital budgeting with examples

Solution for the problem with interpretation

6 Explain the objectives of Cash Management. Write about the Baumol model with their assumptions.

Explanation of objectives of cash management

Explanation of Baumol model with assumptions

MB0046- Marketing Management

1. A marketing mix can be referred to as a planned mix of the controllable elements of a product’s marketing plan, commonly termed as 4Ps: Product, Price, Place and promotion.

Considering the increasing role of services in the economy and customer orientation, additional 3 Ps such as People, Process and physical evidence were added to the marketing mix. These Ps are very important while generating optimum income for the company since it will be adjusted until the right combination that serves the needs of the customers. Define the term marketing mix. Describe the 7ps of marketing mix.

Definition of Marketing mix

Explanation of 4p’s

Explanation of Additional 3 p’s

2 A brand is a composite set of beliefs and associations in the mind of consumers. In brand development, as a part of branding strategy decision, the brand manager can decide to create new brand elements for the new products, apply some of the existing brand elements to the new product, or use a combination of existing and new brand elements to the existing and new products. Explain the different branding strategies used by the companies for their range of products.

Definition of Brand

Advantages of Brand

Explanation of different branding strategies adopted by companies

3 Describe the international market entry strategies in brief.

Joint ventures

Strategic alliances

Direct investment

Contract manufacturing

Franchising

4 Personal selling focuses in on ‘personal’ or ‘one to one’ selling. It involves an individual salesman or a sales team establishing and building a profitable relationship with customers over a period of time through a series of steps. Explain the steps in the personal selling process which helps in the successful sales.

Definition of Personal Selling

Explanation of steps in the Personal selling process

5 Describe the stages in consumer decision making process.

Explanation of consumer decision making process

6 Describe some of the strategies for effective marketing and advertising in rural market. Also explain the innovative use of media in rural market.

Nature of the rural market

Strategies

Innovative use of media

MB0047 – MANAGEMENT INFORMATION SYSTEM

1 In today’s life, Individuals rely on information systems, generally Internet-based, for conducting much of their personal lives: for socializing, study, shopping, banking, and entertainment. Information technology refers to anything related to computing technology, such as networking, hardware, software, the Internet, or the people that work with these technologies. How do you differentiate between information system and information technology? Explain using an example.

Differentiation between information system and information technology

Explaining with an example

2 Explain decision making with MIS using Travelling salesman problem

Meaning of decision making with MIS

Travelling Salesman problem

3 How to use information system to support competitive strategy? Explain with an example for each strategy

5 strategy and its use of information system

Examples for each of the strategy

4 Decision making is a daily activity for any human being. In the decision making process, we choose one course of action from a few possible alternatives. In the process of decision making, we may use many tools, techniques and perceptions. Describe Herbert Simon model on Decision making.

Herbert Simon model on decision making

5 Write short notes on

a. Data administration

b. Managing concurrency

c. Reduced data redundancy

d. Recovery from crashes

e. Data access

6 Write short notes on

a. Role of workplace monitoring

b. Power over users

.

MB0048 OPERATIONS RESEARCH

1 Discuss the methodology of Operations Research. Explain in brief the phases of Operations Research.

Meaning of Operations Research

Methodology of Operations Research

Phases of Operations Research

2 a. Explain the graphical method of solving Linear Programming Problem.

b. A paper mill produces two grades of paper viz., X and Y. Because of raw material restrictions, it cannot produce more than 400 tons of grade X paper and 300 tons of grade Y paper in a week. There are 160 production hours in a week. It requires 0.20 and 0.40 hours to produce a ton of grade X and Y papers. The mill earns a profit of Rs. 200 and Rs. 500 per ton of grade X and Y paper respectively. Formulate this as a Linear Programming Problem.

[Meaning of Linear programming problem

Explanation of graphical method of solving Linear Programming Problem

Formulation of LPP (Objective function & Constraints)]

3 a. Explain how to solve the degeneracy in transportation problems.

b. Explain the procedure of MODI method of finding solution through optimality test.

[a. Degeneracy in transportation problem

b. Procedure of MODI method]

4 a. Explain the steps involved in Hungarian method of solving Assignment problems.

b. Find an optimal solution to an assignment problem with the following cost matrix:

JI

J2

J3

J4

10

9

7

8

5

8

7

7

5

4

6

5

2

3

4

5

 

a. Steps in Hungarian method

b. Computation/Solution to the problem

5 a. Write a short note on Monte Carlo Simulation.

b. A Company produces 150 cars. But the production rate varies with the distribution.

Production Rate

147

148

149

150

151

152

153

Probability

0.05

0.10

0.15

0.20

0.30

0.15

0.05

At present the track will hold 150 cars. Using the following random numbers determine the average number of cars waiting for shipment in the company and average number of empty space in the truck. Random Numbers 82, 54, 50, 96, 85, 34, 30, 02, 64, 47.

[Explanation of Monte Carlo Simulation

Calculation/ Solution to the problem]

6 a. Explain the dominance principle in game theory.

b. Describe the Constituents of a Queuing System.

c. Differentiate between PERT and CPM.

[a. Dominance principle in game theory

b. Constituents of a Queuing System

c. Differences between PERT and CPM]

MB 0049 - PROJECT MANAGEMENT

1 Explain the phases of project management life cycle.

1 Write Short notes on:

1. PERT model

2. CPM model

2 Define Project type organization and discuss in detail

Define project type organisation in your own words

Give a brief outline of project type organisation

List the advantages of project type organisation

List the disadvantages of project type organization

Give a few examples of project type organization

3 Answer the following questions:

1. Mention the steps involved in a competitive bid.

2. Mention the elements/points that must be kept in view when designing , developing and operating a PMIS (Project Management Information System)

1. List the 5 steps involved in a competitive bid

2. List the 5 elements/points that must be kept in view when designing , developing and operating a PMIS

4 Discuss the major contents of the project’s final report

Explain the purpose of the project final report

List suggested content of project final report

Explain each content and what it should contain

5 Write short notes on

1. Role of risk management in overall project management

2. Quality assurance

6 What are the common features of project management software.

Briefly describe the common features

Explain the use of the features

SMU MBA SEM 3 BANKING SPRING 2015 ASSIGNMENTS

MA0036 & FINANCIAL SYSTEM & COMMERCIAL BANKING

1 Financial system is a set of inter-related economic activities working together to achieve economic development. Explain the significance, characteristics, need and importance of financial system.

Significance of financial system

Characteristics of financial system

Need and importance of financial system

2 Money market is one of the type of financial market. Explain the features of money market and write the constituents of money market.

Features of money market

Constituents of money market

3 Write short notes on:

a)Commercial Banks

b)Co-operative Banks

c) Post office

4 The business of commercial banks deals with Liability products and asset products. Explain the important features of liability products.

Important features of liability products and explanation of all

5 Explain the Chore committee recommendations and also write about the challenges and issues of financial reforms.

Chore committee

Challenges and issues of financial reforms

6 Explain the perspectives in retail banking and perspectives in Regulation.

Explanation of perspectives in retail banking

Explanation of perspectives in regulation

 

MA0037 & BANKING RELATED LAWS AND PRACTICES

1 Bank accepts different types of deposits and based on this you will have to answer these. Explain the acceptance of deposits. Write about the maintenance of cash reserves.

Explanation of acceptance of deposits

Explanation of maintenance of cash reserves.

2 What do you understand by contract of guarantee? Write the differences between contract of indemnity and contract of guarantee. Explain the essential features of a contract of guarantee.

Meaning of contract of guarantee

Differences between contract of indemnity and contract of guarantee

Essential features of a contract guarantee

3 Explain the appointment of adjudicating authority, procedure for adjudication Foreign Exchange Management Act (FEMA). Write the differences between contravention and compounding.

Explanation of adjudicating authority

Explanation of procedure for adjudication

Differences between contravention and compounding

4 Explain the establishment of consumer disputes redressal agencies and write about composition of district forums and Jurisdiction of district forum.

Explanation of consumer disputes redressal agencies

Explanation of composition of district forums

Explanation of jurisdiction of district forum

5 Write the purposes of disciplinary sanctions for breach of the code. Write the internal procedure guidance. Give the differences between banking ombudsman and Banking Codes and Standards Board of India (BCBSI).

Explanation of breach of code

Explanation of internal procedure guidance

Difference between banking ombudsman and BCBSI

6 Write the loan policy of RBI given to co-operative banks. Give the important guidelines from RBI on deposits.

Explanation of loan policy of RBI

Guidelines from RBI on deposits

 

MA0038 & BANKING OPERATIONS

1 Banking accepts deposits of money from public for the purpose of lending and investment. Based on this explain the principles of banking and payment system constituent.

Explanation of principles of banking

Explanation of payment system constituent

2 To reach a destination, a definite plan is required. Business planning creates definite strategies. Give the introduction of business planning and targeting. Write down steps involved in the process of business planning and targeting and explain the planning tools and methods put in analysis.

Introduction of business planning and targeting

Steps involved in the process of business planning and targeting

Planning methods and tools

3 Banks accepts deposits and deposits are repayable to the depositors through the proceeds of investment and loans. You are supposed to explain the need for credit policy with bank rates. Also explain the credit process.

Explanation of need for credit with bank rates

Explanation of credit process

4 Write short notes on:

a) Interest rate risk

b) On-balance sheet adjustment

c) Off-balance sheet adjustment

Explanation of interest rate risk

Explanation of on-balance sheet adjustment

Explanation of off- balance sheet adjustment

5 What do u understand by forfaiting? Explain on Forfaiting an export finance option. Write the benefits of exporters from forfaiting.

Meaning of forfaiting

Explanation of forfaiting an export finance option

Explanation of benefits of exporters from forfaiting

6 Explain Automated Teller Machine (ATMs), write the benefits of ATM. Explain the benefits of leveraging technology.

Explanation of ATM

Benefits of ATM

Benefits of leveraging technology

 

MA0039 & RETAIL BANKING

1 Explain the reasons for retail growth- An analysis. Give the advantages of retail banking. Explain the barriers to the development of banking sector in India.

Explanation of reasons for retail growth-an analysis

Advantages of retail banking

Explanation of the barriers to the development of banking sector in India.

 

2 Write short notes on:

a) Door step Banking

b) Mobile Banking

Door step banking

Mobile Banking

 

3 Explain about the types of customers in retail banking.

Individuals

Joint account holder

Sole proprietor

Partnership

Karta

 

4 Explain about cheque and its features. Explain the aspects on which a banker has to verify.

Explanation of cheque and its features

Explanation of aspects on which a banker has to verify

 

5 Explain about clearing cheque and its features. Explain about Inter Bank Settlements.

Explanation of clearing cheque

Explanation about Inter bank settlements

 

6 Explain on Leveraging Technology. Write about Product and process innovation. Also write down on Technology Vs Global competition.

Explanation on leveraging technology

Explanation on product and process innovation

Explanation on Technology Vs Global competition

SMU MBA SEM 3 FINANCE SPRING 2015 ASSIGNMENTS

MF0010 & SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT

 

1 Describe the investment process.

2 Write about the secondary markets? Explain the role of financial intermediaries.

Introduction of secondary markets

Introduction to financial intermediaries

Role of financial intermediaries

3 Explain the meaning of risk. Describe the factors that affect risk

Meaning of risk

Factors that affect risk

4 Briefly explain the variables that are analyzed in economy analysis.

Introduction to economic analysis

Explanation on variables

5 Explain about technical indicators and How are they used?

Introduction on technical indicators

Explanation on technical indicators

Uses of technical indicators

6 Explain the assumptions of Capital Asset Pricing Model (CAPM). Give a short note on

Separation Theorem, Capital Market Line(CML) and Security Market Line (SML)

Assumptions of CAPM

Separation Theorem

CML and SML

MF0011 & MERGERS AND ACQUISITIONS

 

1 Explain the five stage model of mergers and acquisitions.

Each stage carries 2 marks. Explanation of 5 stages

2 What do you understand by demerger? Write about the tax implications of demergers. Explain the characteristics of demerger.

Meaning of demerger

Tax implications of demergers

Characteristics of demerger.

3 Explain about Employee Stock Ownership Plans (ESOP). Write down about the rules of ESOP and types of ESOPS.

Explanation of ESOP

Rules of ESOP

Types of ESOP

4 Write Short notes on :

Exchange rates

External advantages in differential products.

Political and economic stability

Exchange rates with example

External advantages in differential products

Political and economic stability with example

5 Give the meaning of buyback of shares. Explain the objectives and guidelines for buyback of shares.

Meaning of buyback of shares

Objectives of buy back of shares

Guidelines for buyback of shares

6 Explain the methods of accounting of amalgamation with example.

Pooling of interests method

Purchase method

Lump sum method

Net asset method

Net payment method

Intrinsic method

MF0012 & TAXATION MANAGEMENT

 

1 Explain the objectives of tax planning. Discuss the factors to be considered in tax planning.

Objectives of tax planning

Factors in tax planning

 

2 Explain the categories in Capital assets.

Mr. C acquired a plot of land on 15th June, 1993 for 10,00,000 and sold it on 5th January, 2010 for 41,00,000. The expenses of transfer were 1,00,000.

Mr. C made the following investments on 4th February, 2010 from the proceeds of the plot.

a) Bonds of Rural Electrification Corporation redeemable after a period of three years, 12,00,000

b) Deposits under Capital Gain Scheme for purchase of a residential house 8,00,000 (he does not own any house)

Compute the capital gain chargeable to tax for the AY2010-11.

Explanation of categories of capital assets

Calculation of indexed cost of acquisition

Calculation of long term capital gain

Calculation of taxable long term capital gain

 

3 Explain major considerations in capital structure planning. Write about the dividend policy and factors affecting dividend decisions.

Explanation of factors of capital structure planning

Explanation of dividend policy

Factors affecting dividend decisions

 

4 X Ltd. has Unit C which is not functioning satisfactorily. The following are the details of its fixed assets:

Asset

Date of acquisition

Book value (Rs. lakh)

Land

Goodwill (raised in books on 31st March, 2005)

Machinery

Plant

10th February, 2003

5th April, 1999

12th April, 2004

30

10

 

40

20

 

The written down value (WDV) is ` 25 lakh for the machinery, and 15 lakh for the plant. The liabilities on this Unit on 31st March, 2011 are 35 lakh.

The following are two options as on 31st March, 2011:

Option 1: Slump sale to Y Ltd for a consideration of 85 lakh.

Option 2: Individual sale of assets as follows: Land ` 48 lakh, goodwill ` 20 lakh, machinery 32 lakh, Plant 17 lakh.

The other units derive taxable income and there is no carry forward of loss or depreciation for the company as a whole. Unit C was started on 1st January, 2005. Which option would you choose, and why?

Computation of capital gain for both the options

Computation of tax liability for both the options

Conclusion

 

5 Explain the Service Tax Law in India and concept of negative list. Write about the exemptions and rebates in Service Tax Law.

Explanation of Service Tax Law in India

Explanation of concept of negative list

Explanation of exemptions and rebates in Service Tax Law

 

6 What do you understand by customs duty? Explain the taxable events for imported, warehoused and exported goods. List down the types of duties in customs

An importer imports goods for subsequent sale in India at $10,000 on assessable value basis. Relevant exchange rate and rate of duty are as follows:

 

Particulars

Date

Exchange Rate Declared by CBE&C

Rate of Basic Customs Duty

Date of submission of bill of entry

25th February, 2010

45/$

8%

Date of entry inwards granted to the vessel

5th March, 2010

49/$

10%

Calculate assessable value and customs duty.

Meaning and explanation of customs duty

Explanation of taxable events for imported, warehoused and exported goods

Listing of duties in customs

Calculation of assessable value and customs duty

 

MF0013 & INTERNAL AUDIT AND CONTROL

 

1 Distinguish between secretarial audit and cost audit. Write the advantages and disadvantages of continuous and periodical audit.

Difference between secretarial audit and cost audit

Advantages and disadvantages of continuous and periodical audit

2 Write the characteristics of internal check system. Explain the essentials of effective internal auditing.

Characteristics of internal check system

Essentials of effective internal auditing

3 The audit firm follows certain policies and procedures. Explain the quality control policies adopted by an audit firm.

Explanation of all the 12 points under audit firm

4 Explain the basic principles of governing internal control

Basic principles of governing internal control

5 Discuss the specific problems of Electronic Data Processing (EDP) relating to internal control.

Explanation of all problems of EDP

6 Explain the factors for having the effective internal control system for a bank.

Explanation of various aspects of having the effective internal control system

 

MB0050 RESEARCH METHODOLOGY

 

1 Research is a sequential method of enquiry, directed towards a clear implicit or explicit objective. Describe in detail the steps to be carried out in a typical research study.

Meaning of Research

Listing the steps

Explanation of the steps in a research study

 

2 What are descriptive research designs? Explain the different kinds of descriptive research designs.

Meaning of Descriptive Research designs

Kinds of Descriptive research designs

 

3 Discuss the concepts involved in Testing of Hypothesis. Also discuss the steps involved in testing the hypothesis.

Concepts in testing the hypothesis

Steps involved in testing the hypothesis

 

4 a. Distinguish between:

i. Schedules and Questionnaires

ii. Open ended and closed ended questions

b. Explain the questionnaire design process.

a. Differences

b. Questionnaire design process

 

5 Explain the any three types of comparative and non-comparative scales of each in detail.

Definition of Comparative scales

Definition of non-comparative scales

Types of comparative scales

Types of Non- comparative scales

 

6 Explain the Structure of the Research Report. What are the guidelines for effective report writing?

Explanation of the Structure of the Research Report

Guidelines for effective report writing

 

MB0051-Legal Aspects of Business

 

1 Legal constraints tend to control or limit the discretion of businesses on the grounds that absolute rights cannot be conferred in the modern society.

Comment.

2 What is a contract? What test would you apply to ascertain whether an agreement is a contract?

3 “Power of Attorney is considered as an important concept in Business Law”.

Explain

Meaning

Types

Registration

4 “A cheque is a bill of exchange drawn on a banker”. Comment

Explanation

5 Explain the nature and scope of complaints under the Consumer Protection Act?

Persons competent to make complaints

Place of complaint

Procedure for filing a complaint

Admission of complaint

Power of the District Forum

6 Explain the need and types of meetings.

Need for meeting

Statutory meetings

Annual General Meetings

Extraordinary meetings

Class meetings

SMU MBA SEM 3 HCS SPRING 2015 ASSIGNMENTS

MH0051 – Health Administration

1 Discuss the mortality profile of India. Add a note on nutritional problem in Indian population.

A Mortality profile of India

Nutritional problem

2 Explain epidemiological triad with the help of suitable examples.

A Explanation of epidemiological triad

Suitable examples

3 Define health insurance. Discuss the difference between health insurance in India and USA.

A Definition

Difference between health insurance in India and USA

4 Describe the guidelines of International Health Regulations with regard to ports, airports and ground crossings.

A Importance of regulations at the various points of entry

Describing the guidelines

5 Explain the various government programs for nurturing newborns.

A Listing the government programs for nurturing newborns

Explanation of programs for nurturing newborns

6 Describe management methods and techniques of health planning.

A Mentioning the management methods and techniques

Explanation of management methods and techniques

 

MH0052 – Hospital Organization, Operations and Planning

1 Discuss the characteristics of hospital organization. Add a note on hospital as a matrix organization.

A Characteristics of hospital organization

Explanation of hospital as a matrix organization

2 Define planning. Describe the factors to be considered in hospital planning.

A Definition

Listing the factors

Explanation of factors

3 Discuss ward planning in a hospital set up.

A Discussing all the components in ward planning

4 Explain in brief the planning, design and staffing of a billing department in a hospital.

A Brief outline of billing department

Explanation of planning billing department

Explanation of designing billing department

Explanation of staffing billing department

5 Discuss the essential principles for managing hospital materials. Add a note on process of material management.

A Essential principles for managing hospital materials

Process of material management

6 Imagine that you are appointed as a consultant for setting up an operation theatre in a tertiary care teaching hospital. What are the planning considerations you have to keep in your mind before executing the task?

A Importance of operation theatre in a hospital

Planning considerations

 

MH0053 – Hospital & Healthcare Information Management

1 Explain the domains and benefits of Health Management Information System (HMIS).

A Domains of Health Management Information System

Benefits of Health Management Information System

2 Discuss the issues with the existing HMIS in India.

A Discussing all the categories of issues

3 Discuss the important applications of Hospital Information System.

A Discussing 10 important applications

4 Explain the various modules of Hospital Information System.

A Explanation of 10 important modules of Hospital Information System

5 Describe the components of quality assurance in health care.

A Mentioning the various components of quality assurance in healthcare

Explanation of the components of quality assurance in healthcare

6 Explain Telemedicine in detail.

A Explaining all the important aspects of telemedicine

 

MH0054 – Finance, Economics and Planning in Healthcare Services

1 Discuss the importance of financial information in Healthcare Organisations. Add a note on cost volume – profit analysis.

A Importance of financial information in

Healthcare Organisations

Cost volume – profit analysis

2 Describe the claims process in healthcare organisations.

A Explaining the claim process for cashless hospitalization and claim reimbursement

3 Discuss the incentives available to healthcare sector under the Income Tax Act.

A Explaining all the key incentives available for healthcare industry

4 Explain different methods of evaluation of healthcare services.

A Listing the different methods of evaluation of healthcare services

Explanation of methods of evaluation of healthcare services

5 Discuss the role of economics and economists in healthcare.

A Role of economics

Role of economists

6 Describe the importance of healthcare planning. Add a note of types of healthcare planning.

A Importance of healthcare planning

Types of healthcare planning

SMU MBA SEM 3 HR SPRING 2015 ASSIGNMENTS

MU0010 – MANPOWER PLANNING & RESOURCING

1 Define the term ‘manpower planning’. Explain the need for manpower planning. What are the advantages of manpower planning?

Definition of manpower planning

Need for manpower planning

Advantages of manpower planning

2 What do you mean by manpower forecasting? Why is it necessary? Explain the types of manpower forecasting.

Meaning of manpower planning

Necessity of forecasting

Explanation of the types of manpower forecasting

3 The latest trend in recruitment is the ‘E-Recruitment’. Write a brief note on this ‘E-recruitment’

Meaning and example of e-recruitment

Kinds of e-recruitment

Online recruitment techniques

Advantages and disadvantages

4 Explain the necessity and types of induction.

Necessity of induction

Types of induction

5 Define talent engagement. Why is it important? What are the driving factors of talent engagement?

Definition of talent engagement

Importance of talent engagement

Driving factors of talent engagement

6 Many organisations closely observe the employee exits and are managing the exit process professionally in order to reduce the employee turnover. Describe such employee exit process and operational responsibilities. Differentiate between exit surveys and exit interviews.

Explanation of employee exit process

Operational responsibilities in exit process

Difference between exit surveys and exit interviews

 

MU0011 – Management and Organizational Development

 

1 Define Organizational development. Discuss the characteristics of Organizational Development.(OD)

Definition of OD

Discuss the characteristics of OD

2 Describe the following theories of planned change: ‘Lewin’s change model’ and ‘Action research model’

Lewin’s change model

Action research model

3 What is OD intervention? Discuss its characteristics.

Definition of OD Intervention

Explain the characteristics of OD Intervention

4 What are the ethical dilemmas in practicing OD?

Meaning of Ethical dilemma

Explanation of various ethical dilemmas

5 Define the term downsizing. List the types of downsizing. Explain the significance, misconceptions and effects of downsizing.

Definition of downsizing

Listing the types of downsizing

Significance of downsizing

Misconceptions

Effects of downsizing

6 Organisational learning is an area of knowledge within organisational theory that studies models and theories about the way an organisation learns and adapts. Describe the seven steps of initiating such ‘organisational learning’.

Description of the seven steps of initiating ‘organisational learning’.

 

MU0012 – Employee Relations Management

1 Employee relations management (ERM) is all about management of relationship with employees in an organisation. Explain the features and importance of ERM.

Features of ERM

Importance of ERM

2 What are the various types of communication? Explain the importance of organisational communication. What are the methods to improve communication?

Types of communication

Importance of organisational communication

Methods to improve communication

3 Human Resource Information System (HRIS) helps organisations to carry out their HR administrative functions in an effective manner. What are the important features that makes a good HRIS? Mention some common applications of HRIS.

Important features that makes a good HRIS

Common applications of HRIS

4 What are the objectives of organisational discipline? List the types of disciplinary problems. Explain the steps of disciplinary procedures commonly followed in many organisations.

Objectives of organisational discipline

Listing the types of disciplinary problems

Explain the steps of disciplinary procedures

5 What is trade union and what are its objectives? Describe trade unions in India.

Meaning of trade union

Objectives of trade union

Trade Unions in India

 

6 Write a brief note on the following Acts:

(i) Factories Act, 1948

(ii) Industrial Disputes Act, 1947

 

MU0013 –HR Audit

1 Define Human Resource (HR) Audit. Explain the need for HR Audit. What are the benefits of HR Audit?

Definition of HR Audit

Need for HR Audit

Benefits of HR Audit

2 Discuss the methods used in the HR Audit process.

Explain the methods used in the HR Audit process

3 What is HR Scorecard? Explain the reasons for implementing HR Scorecard framework.

Meaning of HR Scorecard

Reasons for implementing HR Scorecard framework.

4 What is meant by ‘Competency mapping’? Explain the various competencies and the associated behavioral aspects.

Meaning of competency mapping

Explanation any seven competencies along with the behavioral aspects

5 Write a brief note on effectiveness of Human Resource Development Audit as an intervention.

Effectiveness of Human Resource Development Audit as an intervention.

6 Write short notes on the following:

(i) Audit for HR Planning

(ii) Audit for HR Climate

SMU MBA SEM 3 MARKETING SPRING 2015 ASSIGNMENTS

MK0010- Sales Distribution and Supply Chain Management

1 Designing the marketing channel involves the decisions pertaining to the size of the channel, its coverage and number of levels. These decisions are significant since it ensures the availability of goods and services to customers at locations suitable for procurement. Discuss the factors like channel structure, breadth and costs involved which principally determines the Channel design.

Definition of marketing channel

Channel structure

Channel breadth or intensity

Costs involved

 

2 Explain the various steps involved in the personal selling process.

Definition of personal selling process

Steps involved

 

3 An organization needs to be extremely cautious in making investments in various types of inventories. The extent of control required to be maintained on all items is not the same. Explain some important tools of Inventory management like ABC analysis, Just-In-Time & Economic order quantity model.

Definition of Inventory and Inventory Management

ABC analysis, Just-In-Time &Economic Order Quantity Model

 

4 Explain the SCOR model with a diagrammatic representation.

SCOR model

Focusing Aspects with diagram

 

5 When one member of distribution channel tries to maximize its profits at the expense of rest of the members, it will create conflicts, resulting in the decline of profits. To avoid these conflicts, now retail firms have started forming vertical Marketing systems (VMS). Explain the three types of VMS through which goods and services are usually distributed to customers.

Definition of VMS

Three types of VMS

 

6 Describe the supply chain Benchmarking Procedure.

Definition of Benchmarking

Procedure for supply chain benchmarking

 

MK0011- CONSUMER BEHAVIOUR

1 Is it important to consider the behavior of consumers while deciding on the marketing mix of the company? Why? Explain with suitable examples.

Explanation

Examples

 

2 What are the popular positioning approaches that companies use? Give examples.

Explanation

Examples

 

3 Explain brand image and the dimensions of brand personality

Explanation of brand image

Dimensions of brand personality

 

4 Select a restaurant which you have visited recently. Analyze the atmosphere and physical environment of this service set up. What image according to you does the restaurant’s environment convey? What changes would you suggest to make the environment more appealing to customers?

Explanation on restaurant’s image

Explanation on changes suggested by you

 

5 Discuss the application of multi-attribute model in changing consumer attitudes.

Explanation

 

6 Write short notes on:

(i) Optimal Stimulation Level(OSL)

(ii) Dogmatism

MK0012- Retail Marketing

1 Discuss the concept of retail layout and explain the types of retail layouts.

Definition of retail Layout

Types of retail layout

 

2 Describe the Retail Buying Process in brief.

Definition of retailing

Explanation of retail buying process

 

3 Definition of private branding. Also discuss the advantages and disadvantages of private label from a retailer’s perspective.

Definition

Advantages of private label

Disadvantages of private label

 

4 What is E-tailing? Describe the advantages and disadvantages of E-tailing.

Definition of E-tailing

Advantages and Disadvantages of E-tailing

 

5 Price is a highly sensitive and visible part of retail marketing mix. Retailer’s overall profitability depends on Pricing. It plays an important role in strategic decision making process. Explain various pricing strategies are adapted by the retailer according to the situation.

Explanation of pricing in Retail

Retail Pricing strategies

 

6 Describe any three Rural retail strategies in brief.

Definition of Rural retail

Any three Rural retail strategies

 

MK0013- MARKETING RESEARCH

1 Define Research and its characteristics. Also explain any seven types of research.

Definition and characteristics of research

Types of Research

 

2 A company is looking for a new logo. As a manager of the company, you have been given the responsibility of generating ideas for the new logo. What type of research and methods will you use in this case?

Explanation

 

3 Explain the nine types of experimental designs

Explanation

 

4 Discuss the suitable examples the various observation methods and techniques used in collecting information.

Explanation & Examples

 

5 Discuss the process of designing a questionnaire.

Explanation

 

6 Discuss the features of online marketing research and its types.

Definition

Features

Types

SMU MBA SEM 3 IT SPRING 2015 ASSIGNMENTS

MI0033 – SOFTWARE ENGINEERING

1 Explain in detail the requirement of use case diagram for a bank database when customer withdraws cash using cheque from the bank.

Explaining use-case based software requirements

Explaining using bank as an example

2 Write short notes on

a. Planning and estimation phase

b. Scheduling and tracking phase

c. Risk analysis phase

d. Scope of a software project

3 Software reuse is a new approach of building software, using the software that already exists in a company, rather than building software systems from scratch.

a. What are the different classifications of software reuse?

b. List the various advantages of software reuse

A a. Explaining opportunistic reuse, planned systematic reuse, horizontal and vertical reuse

b. Listing at least 10 advantages of software reuse

4 Describe the five principles of analysis.

Listing and explaining the five analysis principles

5 Elaborate the terminologies used in software testing fundamentals

A Explaining the three terminologies viz.,

a. testing objectives

b. test information flow

c. test case design

6 Show the mapping the ISO 9001 to the CMM

Explaining mapping of at least any 10 clauses

 

MI0034 – DATABASE MANAGEMENT SYSTEM

1 Write short notes on

a. Latency and seek

b. RAID

c. Blu-ray Disk drive

d. Variable length records

2 Explain various forms of Normalization with an example of employee database

Constructing an un-normalized normal form

Converting the un-normalized normal form to different normal forms with an explanation

3 Elaborate the different types of schema-based constraints

Listing and explaining 5 different types of constraints

4 Write SQL commands for the following queries

a. List all the employees from a employee database whose salary falls in the range from Rs. 25,000 to Rs. 35,000

b. If there are two tables STUDENT and SUBJECT, display the list of students who have opted for computer subject.

c. Display the name of the highest scorer in the class.

d. For every project located in “London”, list the project number, the controlling department number and the department manager’s last name, address and birth date

a. SQL command using Between and OR operator

b. SQL command using single-row nested queries

c. SQL command using multiple-row nested queries

d. SQL command using mix of algebraic operators

5 a. List the advantages of Distributed Database Management System (DDBMS)

b. List the disadvantages of DDBMS

c. What is data fragmentation and data replication?

a. Listing advantages of DDBM

b. Listing disadvantages of DDBMS

c. Explaining data fragmentation

Explaining data replication

6 Write short notes on

a. Inheritance

b. Relationships

c. Object classes

d. Object Relational Database Management System

 

MI0035 – COMPUTER NETWORKS

1 Explain the working of Carrier Sense Multiple Access with Collision Detection (CSMA/CD) Protocol.

Working of CSMA/CD in a Flowchart

Explaining the working in detail

2 Write short notes on

a. Coaxial Cables

b. Satellite

c. Microwave

d. Value-added Network

e. Web EDI

3 Write short notes on

a. Subnet

b. Super netting

c. Subnet masks

d. Dynamic NAT

e. Domain Name System

4 a. What is an email? List the advantages of an Email

b. Write the steps to set up a pop-up blocker

a. Definition

Listing at least 5 advantages of an email

b. Writing complete 9 steps to set up a pop-up blocker

5 Briefly explain the networking applications in government sector

Listing the objectives

About networking applications – understanding the networking for government sector and listing the websites and portals and explaining for them

6 Explore the different models in cloud environment and their examples

Introducing Infrastructure as a Service

Introducing Platform as a Service

Introducing Software as a Service

Explaining Cloud Elements

 

MI0036 – BUSINESS INTELLIGENCE & TOOLS

1 a. Discuss the contribution of business analytics in strategy management

b. How is CRM linked to business intelligence?

a. Various contributions of business analytics in strategy management

b. How the CRM linked to business intelligence

2 Explain the data mining process in detail

Figure to datamining process

Explanation of the process

3 Relate between BI tools and relationship marketing strategy with

Relationship between BI tools and relationship marketing strategy

Some example

4 What are the main features of a financial reporting system

Atleast 10 features

5 Discuss the various critical challenges that need to be overcome for BI to succeed within an organisation

Listing the critical challenges

6 a. List the factors responsible for the increasing importance of BI in organisations.

b. What are the obstacles in Implementing BI in Organisations

a. Listing the factors responsible for increasing importance of BI in organization

b. explaining the obstacles faced while implementing BI in organization

SMU MBA SEM 3 OM SPRING 2015 ASSIGNMENTS

OM0010 OPERATIONS MANAGEMENT

1. Answer the following questions:

1. What are the objectives of operations management?

2. What are the major limitations of operations research?

3. Explain the relationship among organisation, operations and marketing strategies.

A 1. List the 3 objectives of operations management and give a brief explanation on each.

2. List the 4 major limitations of operations research and give a brief explanation on each.

3. Describe and analyse the relationship among organisation , operations and marketing strategies

2. Write short notes on

1. Consumer Pricing Expectations Range (CPER)

2. Constrained optimization problems.

A Consumer Pricing Expectations Range (CPER)- definition aspects of CPER and how does CPER helps the organisation

Constrained optimization problems

definition of constrained optimization problems

describe the methods commonly used solve them

3. Answer the following questions:

1. What are the difficulties/challenges faced by service operations managers?

2. What is service blueprint? What are its components?

A 1. List and briefly describe the 4 difficulties/challenges faced by service operations managers

Describe the service blueprint

List and briefly explain its components

4. Give the steps for solving the goal programming problem using the graphical method of goal programming.

Explain the 2 types of goal programming with multiple goals.

A List the steps for solving the goal programming problem

5. Find the minimum transportation cost from the data given below using the north-west

corner method

Unit/Depot

D1

D2

D3

D4

Supply

S1

2

3

5

1

8

S2

7

3

4

6

10

S3

4

1

7

2

20

Demand

6

8

9

15

38

 

6. Answer the following questions:

1. What are the benefits of maintaining inventory?

2. Give any 2 applications of queuing models.

3. Mention any 2 performance measures of sequencing.

4. What are the characteristics of Markov analysis?

 

OM0011- ENTERPRISES RESOURCE PLANNING

1 a. Explain the different types of business processes.

b. What are the different components of an information system

a. Explaining three types of business processes

b. Explaining at least four key components of information system

2 Write short notes on

a. Customer relationship management

b. Data warehousing

c. Data Mining

d. OLAP

3 Elaborate the different modules under manufacturing and production planning

Explaining ten modules

4 Discuss the various terminologies of ERP purchase system

Explaining at least 5 terminologies of ERP purchase system

5 CRM is a powerful tool used by an organization to acquire new customers and retain the existing ones. Explain various types of CRM.

Listing the types of CRM

Explaining the four types of CRM

6 a. Explain main application suite provided by JD Edwards World Solutions Company.

b. Explain the different modules under MFG/PRO application

a. Explaining 3 main application suites 6 10

b. Explaining 4 modules 4

 

 

OM0012- SUPPLY CHAIN MANAGEMENT

1 Write short notes on:

 Intermodal transportation

 Capacitated plant location model

 Bulk shipments

 Purchasing strategies

2 Discuss the steps involved in the measurement of supplier performance.

Listing of the steps involved in the measurement of supplier performance

Explanation of the steps involved in the measurement of supplier performance

3 Write short notes on:

 Lead time reduction

 Cross docking

 Distributor integration

 e-sourcing

4 What are the issues faced in global supply chain?

Explanation of the issues faced in global supply chain

5 What is standardisation? Explain the four approaches to standardisation?

A Explanation of standardization

Description of the approaches to standardization

6 Discuss the impacts of e-commerce on SCM.

Listing of the impacts of e-commerce on SCM

Explanation of impacts of e-commerce on SCM

 

OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT

1 Answer the following questions:

1. Determine the standard production per shift for 8 working hours using the following data.

Observed time per unit =10 minutes

Rating factor =110%

Allowances =15% of basic time

2. What is production selection? Which factors are considered while selecting a product?

1. Compute the standard production per shift

2. Define product selection.

List and briefly explain the factors considered while selecting a product.

2 Write short notes on

1. Scheduling for services

2. Current trends in industrial location

3. Lead capacity strategy

4. Level production strategy

3 What are inputs to MRP (Material Requirements Planning)?

List the 3 inputs to MRP

Explain the 3 inputs to MRP

4 Write short notes on:

1. Stores management

2. Safety stock

5 Answer the following questions:

1. What are the barriers to implementation of total quality management?

2. Give the steps to follow when implementing six sigma in an organisation.

1. List and explain the barriers to implementation of total quality management

2. List and explain the steps to follow when implementing six sigma in an organisation.

6 What are the elements of JIT? Explain.

List the elements of JIT

Describe the elements of JIT

SMU MBA SEM 3 RETAIL SPRING 2015 ASSIGNMENTS

ML0010-Warehousing and Supply Chain Management

1 Define Logistics Management and discuss different models in Logistics Management

Definition

Types of Models with explanation

2 “The success of an organization is dependent on whether its supply chain and competitive strategies complement each other”. Explain Strategic fit and its process in the light of this statement.

Explanation of strategic Fit

Process of Strategic Fit

3 Describe the role of third parties in increasing the supply Chain Surplus.

Explanation

4 State the different legs in transportation. Explain the benefits of transport management system.

Explanation of different legs

Explanation of benefits

5 What do you understand by time series forecasting? Explain the components of time series demand forecasting.

Explanation of time series forecasting

Explanation of components of time series demand forecasting

6 Write short notes on the following:

(i) Maintenance, Repair and Overhaul(MRO)

(ii) TL Shipping (TL)

(i) Explanation of MRO

(ii) Explanation of TL

 

ML0011-Buying and Merchandising

1 What is the concept of Merchandising and its principles

Concept of Merchandising

Principles of Merchandising

2 Enumerate the category management strategies that are used by retailers to ensure a smooth category management process.

Explanation

3 Describe the steps in a Typical Buying Process of a merchandise in detail

4 What is counterfeit merchandise? How can retailers and vendors protect themselves from the misuse of intellectual properties?

Explanation

5 What are the different steps involved in Vendor Selection Process

Explanation of different steps

6 Discuss the concept of merchandising strategy. What are the areas influenced by merchandising strategy?

Explanation

 

ML0012-Store Operations

1 “Managing a retail store is a complex activity”. Explain this statement in context to the role of a Retail store manager.

Explanation of the roles

2 Explain at least three general expectations from a store manager. Name a few standard departments in centralized retail companies and their functions.

Explanation of general expectations

Name of standard departments and their functions

3 Which factors should you consider while deciding the rack arrangement in a store?

Explanation

4 In how many groups can merchandise be divided when classified on the basis of usability and condition? Write a note on any one such group.

List the all types

Explanation of any one

5 “Standardization is the process of establishing the acceptable levels of various characteristics on the basis of study, experiment and statutory requirements”. Comment

Meaning of standardization

Explanation of different levels

6 Write short notes on:

a) Preservation of merchandise

b) Principles of Merchandise handling

a) Explanation

b) Explanation

 

ML0013-Retail IT Management

1 Explain the various factors affecting the use of IT applications in the retail industry.

Explanation

2 “E-Retailing is spreading across many industries in the world”. Enumerate the significance of e-retailing across various industries.

Explanation

3 Discuss the usage of barcode equipment in the retail industry.

Explanation

4 Explain how the CRM software helps the retailer in his business.

Explanation

5 Explain Database Management Systems and its components.

Meaning of DBMS

Explanation of components

6 Write short notes on:

a) Data Mining

b) Electronic Data Interchange (EDI)

a) meaning and Explanation

b) Meaning and Explanation

 

SEM 3 TQM SPRING 2015 ASSIGNMENTS

1 Define the term ‘quality’. Explain the dimensions of quality.

Definition of the term ‘quality’

Dimensions of quality

2 What is meant by “customers’ perception of quality”? Explain the factors that influence customers’ perception of quality.

Meaning of customer’s perception of quality

Factors that influence customer’s perception of quality

3 Explain the following with an example:

(a) Quality policy

(b) Quality objectives

Explanation of Quality policy

Explanation of Quality objectives

4 Describe the principles of quality management system.

Eight principles of quality management system

5 Explain the concept of productivity. How do you calculate productivity? List the factors affecting productivity.

Meaning and concept of productivity

Calculation of productivity

Listing the factors affecting productivity

6 Write short notes on the following:

(a) Quality audit

(b) Supplier Selection

Short notes on ‘Quality audits’

Short notes on ‘Supplier Selection’

 

QM 0020- Quality in Service Industries

1 Discuss the Capability Maturity Model Integration(CMMI)

Explanation of CMMI

CMMI constellations

CMMI maturity levels

2 Explain the five dimensions of Service Quality given by Parasuraman, Zeithaml and Berry, to evaluate the service gap.

Definition of Service quality

Explanation of five dimensions of Service quality

3 SERVQUAL is a diagnostic tool that uncovers a firm’s broad weaknesses and strengths in the area of service quality. It is very useful in measuring quality in service sectors. Discuss the SERVQUAL concept in detail.

Definition of SERVQUAL

Explanation of SERVQUAL concept

4 Explain the various reasons for Service failure and also the two types of service failure.

Explanation of service failure and its two types

Reasons for service failure

5 Give reasons why providing high-quality service depends on efficient co-ordination between different functional areas/departments of an organisation.

Explanation of the role of different departments in managing service quality

Steps in providing high-service quality

6. Explain the various services provided by retailers. Also explain the various approaches to service quality in retailing.

Services Provided by retailers

Approaches to service quality in retailing

 

QM0021: STATISTICAL PROCESS CONTROL

1 Write short notes on:

(a) Process management

(b) Types of data

Short notes on process management

Short notes on Types of data

2 What is process capability? Define process capability index. Explain Cp index and Cpk Index.

Meaning of process capability

Definition of process capability index

Explanation of Cp index and Cpk index

3 What is ‘mean’ and ‘median’? How do you calculate mean and median? Calculate the mean and median of the following data: 54, 56, 23, 65, 34, 71, 56, 39.

Meaning of mean and median

Mention the formula to calculate mean and median

Calculation of mean and median of the given data

4 What are the properties of ‘probability’? Explain about ‘normal distribution’ in brief.

Properties of ‘probability’

Meaning of normal distribution

Characteristics of normal distribution

5 Define ‘hypothesis testing’. Explain ‘null hypotheses’ and ‘alternative hypothesis’.

Definition of hypothesis testing

Explanation of ‘null hypothesis’ and ‘alternative hypothesis’

6 What is a control chart? What are the various control charts for attributes? Explain ‘p’ chart in detail.

Meaning of ‘control chart’

List the various control charts for attributes

Explanation of ‘p’ chart

 

QM0022: TQM TOOLS AND TECHNIQUES

1 Describe the principles of ‘Total Quality Management (TQM)’.

Description of each of the principles of TQM:- top management involvement, customer-oriented approach, employee empowerment, continuous improvement, supplier relationships, performance measures

2 List the seven basic quality control tools. Describe any three of them.

Listing the seven basic quality control tools

Description of any three quality control tools

3 Write short notes on the following:

(a) Quality circles

(b) Six Sigma Methodology

4 What is meant by ‘Kaizen’? What are the benefits of Kaizen? Explain the ‘PDCA’ cycle.

Meaning of Kaizen

Benefits of Kaizen

Explanation of PDCA

5 What is ‘FMEA’? Explain the concept of ‘Risk Priority Number’.

Meaning of FMEA

Concept of ‘Risk Priority Number’.

6 Write short notes on the following:

(a) Benchmarking

(b) Just-In-Time (JIT)

SMU MBA SEM 1 WINTER 2014 ASSIGNMENTS 

MB0038 –MANAGEMENT PROCESS & ORGANIZATION BEHAVIOUR

 

1 Discuss the principles of Management by Henri Fayol. 

Describe the principles of Management by Henri Fayol 

2 Discuss the pre-requisites of an Effective Control system. 

Explain the pre-requisites of an effective control system  

3 Define Personality. Discuss the factors that determine personality development. 

Definition of Personality 

Explain the factors that determine personality development 

4 Discuss the concept of Attitude. Describe the components and functions of Attitude. 

Explain the concept of Attitude 

Explain the components of Attitude 

Explain the functions of Attitude  

5 Discuss the three stages of Stress. Explain the reasons for stress. 

Describe the stages of Stress 

Explain the reasons for developing stress.  

6 Write short notes on the following : 

a)TOWS matrix 

b)Porter’s Five Forces model 

Concept of TOWS matrix 

Concept of Porter’s five forces model

 

MB0039 –BUSINESS COMMUNICATION

 

1 As a speaker you are addressing a group of people. Explain the elements involved in this communication.

Key elements of communication

 

2 What is the importance of Kinesics and Proxemics in communication? Explain with examples.

Kinesics with example

Proxemics with example

 

3 How does internal business communication affect the organization? Discuss the role of each stakeholder in this.

Importance of internal business communication

Stakeholders role

 

4 Imagine a new product from food industry. Write a persuasive letter to customers, persuading them to buy your company’s product.

Choosing the product and describing in letter

Persuading the customer to buy it

 

5 You are going to face a job interview for the post of Manager-operations. Which aspects you will keep in mind while facing the interview?

Aspects to be kept in mind during job interview

 

6 Write short notes on:

a) SQ3R technique of reading

b) Circulars

a) meaning and benefits of SQ3R

b) Meaning and role of Circulars

 

MB0040 STATISTICS FOR MANAGEMENT

 

1 Statistics plays a vital role in almost every facet of human life. Describe the functions of Statistics. Explain the applications of statistics.

Meaning of statistics

Functions of statistics

Applications of statistics

 

2 a) Explain the approaches to define probability.

b) State the addition and multiplication rules of probability giving an example of each case.

a) Explanation of the approaches to define probability

b) Addition and multiplication rules of probability giving an example of each

 

3 a) The procedure of testing hypothesis requires a researcher to adopt several steps. Describe in brief all such steps.

b) Explain the components of time series.

a) Hypothesis testing procedure

b) Components of time series

 

4 a) What is a Chi-square test? Point out its applications. Under what conditions is this test applicable?

b) Discuss the types of measurement scales with examples.

a) Meaning, applications and conditions

b) Types of measurement scales with examples

 

5 Business forecasting acquires an important place in every field of the economy. Explain the objectives and theories of Business forecasting.

Meaning of Business forecasting

Objectives of Business forecasting

Theories of Business forecasting

 

6 a) What is analysis of variance? What are the assumptions of this technique?

b) Three samples below have been obtained from normal populations with equal variances. Test the hypothesis at 5% level that the population means are equal.

A

B

C

8

7

12

10

5

9

7

10

13

14

9

12

11

9

14

 

[The table value of F at 5% level of significance for n1 = 2 and n2 = 12 is 3.88]

a) Meaning and Assumptions

b) Formulas/Calculation/Solution to the problem

 

MB0041 FINANCIAL AND MANAGEMENT ACCOUNTING

 

1 Analyze the following transaction under traditional approach.

18.1.2011 Received a cheque from a customer, Sanjay at 5 p.m. Rs.20,000

19.1.2011 Paid Ramu by cheque Rs.1,50,000

20.1.2011 Paid salary Rs. 30,000

20.1.2011 Paid rent by cheque Rs. 8,000

21.1.2011 Goods withdrawn for personal use Rs. 5,000

25.1.2011 Paid an advance to suppliers of goods Rs. 1,00,000

26.1.2011 Received an advance from customers Rs. 3,00,000

31.1.2011 Paid interest on loan Rs. 5,000

31.1.2011 Paid instalment of loan Rs. 25,000

31.1.2011 Interest allowed by bank Rs. 8,000

Analysis of transaction –with accounts involved-nature of account-affects and debit/credit

 

2 The trial balance of Nilgiris Co Ltd., as taken on 31st December, 2002 did not tally and the difference was carried to suspense account. The following errors were detected subsequently.

a) Sales book total for November was under cast by Rs. 1200.

b) Purchase of new equipment costing Rs. 9475 has been posted to Purchases a/c.

c) Discount received Rs.1250 and discount allowed Rs. 850 in September 2002 have been posted to wrong sides of discount account.

d) A cheque received from Mr. Longford for Rs. 1500 for goods sold to him on credit earlier, though entered correctly in the cash book has been posted in his account as Rs. 1050.

e) Stocks worth Rs. 255 taken for use by Mr Dayananda, the Managing Director, have been entered in sales day book.

f) While carrying forward, the total in Returns Inwards Book has been taken as Rs. 674 instead of Rs. 647.

g) An amount paid to cashier, Mr. Ramachandra, Rs. 775 as salary for the month of November has been debited to his personal account as Rs. 757.

Pass journal entries and draw up the suspense account.

Journal entries of all the transactions

Suspense account with Conclusion

 

3 From the given trial balance draft an Adjusted Trial Balance.

Trial Balance as on 31.03.2011

Debit balances

Rs.

Credit balances

Rs.

Furniture & Fittings

10000

Bank Over Draft

16000

Buildings

500000

Capital Account

400000

Sales Returns

1000

Purchase Returns

4000

Bad Debts

2000

Sundry Creditors

30000

Sundry Debtors

25000

Commission

5000

Purchases

90000

Sales

235000

Advertising

20000

 

 

Cash

10000

 

 

Taxes & Insurance

5000

 

 

General Expenses

7000

 

 

Salaries

20000

 

 

TOTAL

690000

TOTAL

690000

Adjustments:

1. Charge depreciation at 10% on Buildings and Furniture and fittings.

2. Write off further bad debts 1000

3. Taxes and Insurance prepaid 2000

4. Outstanding salaries 5000

5. Commission received in advance1000

[Preparation of ledger accounts-6

Preparation of trial balance-4]

 

4 Compute trend ratios and comment on the financial performance of Infosys Technologies Ltd. from the following extract of its income statements of five years.(in Rs. Crore)

Particulars

2010-11

2009-10

2008-09

2007-08

2006-07

Revenue

27501

22742

21693

16692

13893

Operating Profit (PBIDT)

8968

7861

7195

5238

4391

PAT from ordinary activities

6835

6218

5988

4659

3856

(Source: Infosys Technologies Ltd. – Annual Report)

[Preparation of trend analysis-4

Preparation of trend ratios-4

Conclusion-2]

 

5 Give the meaning of cash flow analysis and put down the objectives of cash flow analysis. Explain the preparation of cash flow statement.

Meaning of cash flow analysis

Objectives of cash flow analysis

Explanation of preparation of cash flow analysis

 

6 Write the assumptions of marginal costing. Differentiate between absorption costing and marginal costing.

Assumptions of marginal costing (all 7 points)

Differences of marginal and absorption costing (Includes all 8 points)

 

MB0042- MANAGERIAL ECONOMICS

 

1 What are production function and its uses? Explain the two types of production functions.

Production function and its uses

Two types of production functions

 

2 Monopoly is the situation there exists a single control over the market producing a commodity having no substitutes with no possibilities for anyone to enter the industry to compete. In that situation, they will not charge a uniform price for all the customers in the market and also the pricing policy followed in that situation.

Define Monopoly

Features of Monopoly

Kinds of Price Discrimination

 

 

A cost-schedule is a statement of variations in costs resulting from variations in the levels of output and it shows the response of costs to changes in output. If we represent the relationship between changes in the level of output and costs of production, we get different types of cost curves in the short run. Define the kinds of cost concepts like TFC, TVC, TC, AFC, AVC, AC and MC and its corresponding curves with suitable diagrams for each.

Kinds of cost concepts like TFC, TVC, TC, AFC, AVC, AC and MC and its corresponding curves suitable diagrams.

 

Inflation is a global Phenomenon which is associated with high price causes decline in the value for money. It exists when the amount of money in the country is in excess of the physical volume of goods and services. Explain the reasons for this monetary phenomenon.

Define Inflation

Causes for Inflation

 

5 Discuss the practical application of Price elasticity and Income elasticity of demand.

Practical application of price elasticity

Practical application of Income elasticity

 

6 Discuss the scope of managerial economics.

Definition of Managerial Economics

Scope of Managerial Economics

 

MB0043 –HUMAN RESOURCE MANAGEMENT

 

1 Discuss the impact of Globalization on HR

Explain the impact of Globalization on HR

 

2 Define Management Development. Discuss the off the job development methods.

Definition of Management Development

Explain the off the job development methods

 

3 Discuss the concept of HRIS. Explain the applications of HRIS in Human Resource Management.

Explain the concept of HRIS

Different applications of HRIS in HRM

 

4 Discuss the basic guidelines of a Disciplinary policy

Explain the basic guidelines of a Disciplinary policy

 

5 Suppose you have joined as an HR and you have been assigned a task to carry out the grievance handling procedure in your organization. What according to you are the causes of Grievance? Describe in detail the Grievance handling procedure

Causes of Grievance

Explain the Grievance handling procedure

 

6 Write short notes on the following:

a) Employee Engagement

b) Talent Management

Concept of Employee Engagement

Concept of Talent Management

 

SMU MBA SEM 2 WINTER 2014 ASSIGNMENTS

 

MB 0044 - PRODUCTION AND OPERATION MANAGEMENT

 

1 Write short notes on:

Outsourcing strategies for capital productivity

Implementation of operations

Basic competitive priorities

Market survey method of forecasting

 

2 “Gujarat’s emergence as an auto hub is a positive for the economy

Saturday, 17 September 2011 - 8:00am IST | Place: Mumbai | Agency: DNA

Several domestic and foreign auto manufacturers have either announced plans to establish manufacturing plants in Gujarat or are considering it as a possible location.

Those establishing the plants include the US-based Ford Motor and PSA Peugeot Citroen from France, joining India’s Tata Motors, General Motors of US, Bombardier of Canada and Asia Motor Works (AMW), a heavy commercial vehicle manufacturer.

Auto ancillary hubs, which are critical for a thriving auto hub, are located in Rajkot, Ahmedabad and Vadodara, and more to come in Kutch and Sanand districts. A precision engineering park is planned to come up in Dahej.

Domestic companies that are considering to enter Gujarat, with the exception of Maruti Suzuki, include Hero MotorCorp (formerly Hero Honda), Bajaj Auto and Hindustan Aeronautics Ltd (HAL), a public sector company specialising in production of aircraft and helicopters. (Recently Maruti Gujarat’s auto hub thus goes beyond the production of cars. The mix of domestic and foreign auto companies also provides opportunities for skills transfer and learning.

Total installed capacity of Tamil Nadu, mainly around Chennai, is 1.28 million units, and is among the top 10 centres globally for car manufacturing, while that of Maharashtra, mainly around Pune, is 0.61 million units. With the entry of Ford and Peugeot, Gujarat’s production capacity, mainly around Sanand, is projected at 0.76 million by 2014. This will rise significantly if Maruti’s production, largely for export, comes on stream.

Gujarat’s currently established but relatively mid-sized auto ancillary units are getting a boost from these automakers, referred to as OE (original equipment) procedures, asking their tier I, II and III vendors to locate manufacturing and assembly facilities in and around their main production sites. Tata, for example, is encouraging and facilitating key vendors to locate to Sanand and set up a facility within a reasonable time horizon.

Gujarat’s emergence as an auto hub is not an accident, but an outcome of leveraging its strengths through sound economic policies and competent management by the state government.

Gujarat has leveraged its locational advantages, with relatively low transaction costs for accessing markets in the western and northern India. Good rail connectivity is slated to improve significantly with the opening of the dedicated freight corridors to Dahej and Nhava Sheva passing through large parts of Gujarat. Sanand is also a part of the Delhi-Mumbai Industrial Corridor (DMIC), a multi-billion dollar India-Japan initiative. The Delhi-Mumbai freight corridor project will provide excellent rail connectivity for the auto sector in Sanand and for other industries.

Gujarat’s port development initiatives are closely coordinated with rail transport. These provide access for exports to the West, a favoured market for Indian OE. Since 2009, Maruti has been shipping cars by rail from Manesar to the Mundra Port, where there is a roll-on-roll-off (RORO), terminal for receiving and prepping new cars for exports. Korean automakers are also exploring this option.

Gujarat’s port development also could permit economical transportation to other parts of the country, through viable coastal shipping routes which is yet to take off, thus diversifying transport modes.

Developing domestic and international financial services, improving road and air connectivity and focusing on affordable housing and other amenities could further add to Gujarat’s locational advantage.

One of the advantages of Gujarat is the larger share of non-fertile agricultural land. This potentially makes managing the requirements of industry for land easier. Gujarat Industrial Development Corporation (GIDC) deserves credit for turning the above potential into actual accomplishments.

As many of the established tier I, II and III manufacturers in Tamil Nadu and Delhi are faced with space and environmental constraints in expanding their operations in their historic sites, they are exploring alternate avenues. Gujarat’s land bank could thus be an attractive factor.

Sanand is a part of special investment region, which permits firms investing there to avail various fiscal and non-fiscal benefits, reducing project costs, including time for completing the project cycle.

The Gujarat government recognises the importance of overall conducive investment environment in attracting investments rather than merely relying on tax incentives. This policy lesson is applicable to the investment and manufacturing zones (NIMZs) under the national manufacturing policy (NMP) which is being finalised. It envisages around five greenfield integrated industrial townships.

Another noteworthy policy initiative is establishment of an automotive skills development institute at Sanand on a public private partnership basis by Gujarat government and Peugeot Citroen. This approach to human capital development will serve, India, Gujarat and the new entrants well as they will have access to a younger work force, well trained in modern manufacturing techniques with skills honed around the productivity needs of the future.

There are several reasons why Gujarat’s emergence as an auto hub is a positive for India’s economy. First, the auto sector is a mother industry and for every direct job in the OE, minimum 5-7 indirect jobs are created in tier I, II and III, not including jobs for drivers, service station attendants and mechanics that form a well paying proposition for many relatively less skilled, but aspirational Indians.

Secondly, importance of transport equipment, which includes all types of motorised vehicles, in India’s trade has been increasing. Its share in India’s exports rose from 2.3% in 2000-01 to 7.8% in April-February 2010-11; while the corresponding share for imports soar from 1.4% to 2.5%. The emergence of Gujarat as an auto hub is expected to assist in India’s external trade in transport equipment as exports are likely to constitute a significant proportion of auto sector’s output from Gujarat.

Many European OE are building their design and engineering back offices in India, providing job opportunities for the design, hardware and software engineers. This will help India to develop a niche position globally and diversify its export basket.

Thirdly, healthy competition among auto hubs in Tamil Nadu, Maharashtra and Gujarat will be a positive for the manufacturing productivity. This is because such competition will mitigate against complacency by each of them and contain costs.

Finally, it would assist India in progressing towards the goal of increasing the share of manufacturing in GDP from 16% in 2010 to 25% by 2022. It could also assist in India’s international competitiveness in manufacturing as PTAs (preferential trade agreements) with economic partners with strong manufacturing sectors, such as China, Japan, and Korea, are implemented.”

Source: http://www.dnaindia.com/money/report-gujarat-s-emergence-as-an-auto-hub-is-a-positive-for-the-economy-1588052, accessed 24th Oct, 2014

Instructions: Read the above article and hyperlinked articles to answer the question given below

Question

Evaluate the factors that favour Gujarat as a location for manufacturing automobiles.

List the general factors that favour Gujarat as a destination for automobile manufacturing

List the special factors that favour Gujarat as a destination for automobile manufacturing

Explain why each of these factors favour Gujarat as automobile manufacturing hub

Compare Gujarat with other states like Tamil Nadu or Haryana in terms of locating a automobile manufacturing plant

Summarize if Gujarat is a better location for manufacturing automobiles

 

3 Write short notes on:

5Ss system of waste elimination

Scheduling in services

Vendor managed inventory

Subcontracting capacity (production) option

 

4 Describe the post implementation review of a project. Explain the tools that may be considered for post implementation review.

Description of the four parts of the post implementation review of a project

Final product review

Outstanding project work review

Project review

Process review

 

5 Explain the steps to set data in logical order so that the business process may be defined.

List the ingredients of a business process.

Explanation of the steps to set data in a logical order

Listing of the ingredients of a business process

 

6 Describe the dimensions of quality.

Explain the four dimensions of quality

 

MB0045- FINANCIAL MANAGEMENT

 

1 Explain the liquidity decisions and its important elements. Write complete information on dividend decisions.

Explanation of liquidity decisions with its important elements

Explanation of dividend decisions

 

2 Explain about the doubling period and present value. Solve the below given problem:

Under the ABC Bank’s Cash Multiplier Scheme, deposits can be made for periods ranging from 3 months to 5 years and for every quarter, interest is added to the principal. The applicable rate of interest is 9% for deposits less than 23 months and 10% for periods more than 24 months. What will be the amount of Rs. 1000 after 2 years?

Explanation of doubling period

Solving the problem

Explanation of present value

 

3 Write short notes on:

a) Operating Leverage

b) Financial leverage

c) Combined leverage

Explanation of operating leverage

Explanation of financial leverage

Explanation of combined leverage

 

Explain the factors affecting Capital Structure. Solve the below given problem:

Given below are two firms, A and B, which are identical in all aspects except the degree of leverage employed by them. What is the average cost of capital of both firms?

Details of Firms A and B

 

Firm A

Firm B

Net operating income EBIT

Rs. 1, 00, 000

Rs. 1, 00, 000

Interest on debentures I

Nil

Rs.25,000

Equity earnings E

Rs.1,00,000

Rs.75,000

Cost of equity Ke

15%

15%

Cost of debentures Kd

10%

10%

Market value of equity S = E/Ke

Rs. 6, 66, 667

Rs.5,00,000

Market value of debt B

Nil

Rs.2,50,000

Total value of firm V

Rs. 6, 66, 667

Rs,7,50,000

Explanation of factors affecting capital structure

Solution for the problem

Interpretation

 

5 Explain all the sources of risk in capital budgeting with examples.

Solve the below given problem:

An investment will have an initial outlay of Rs 100,000. It is expected to generate cash inflows. Cash inflow for four years.

Year

Cash Flow

1

40000

2

50000

3

15000

4

30000

If the risk free rate and the risk premium is 10%,

a) Compute the NPV using the risk free rate

b) Compute NPV using risk-adjusted discount rate

Explanation of risk in capital budgeting with examples

Solution for the problem with interpretation

 

6 Explain the objectives of Cash Management. Write about the Baumol model with their assumptions.

Explanation of objectives of cash management

Explanation of Baumol model with assumptions

 

MB0046- Marketing Management

 

1 Suppose you are the marketing manager of a banking firm. Your bank has opened its first branch overseas. What factor do you think will affect the choice of marketing the most and why?

Define environment scanning

Demographics

Political and Legal environment

Socio-cultural environment

 

2 A brand is a composite set of beliefs and associations in the mind of consumers. In brand development, as a part of branding strategy decision, the brand manager can decide to create new brand elements for the new products, apply some of the existing brand elements to the new product, or use a combination of existing and new brand elements to the existing and new products. Explain the different branding strategies used by the companies for their range of products.

Definition of Brand

Advantages of Brand

Explanation of different branding strategies adopted by companies

 

3 Describe the international market entry strategies in brief.

Joint ventures

Strategic alliances

Direct investment

Contract manufacturing

Franchising

 

4 Personal selling focuses in on ‘personal’ or ‘one to one’ selling. It involves an individual salesman or a sales team establishing and building a profitable relationship with customers over a period of time through a series of steps. Explain the steps in the personal selling process which helps in the successful sales.

Definition of Personal Selling

Explanation of steps in the Personal selling process

 

5 Describe the stages in consumer decision making process.

Explanation of consumer decision making process

 

 

6 Describe some of the strategies for effective marketing and advertising in rural market. Also explain the innovative use of media in rural market.

Nature of the rural market

Strategies

Innovative use of media

 

MB0047 – MANAGEMENT INFORMATION SYSTEM

 

1 In the current e-world any organisation’s massive operations are managed by various types of information systems that help them to achieve their goals of servicing their clients. This can be done by the growth of modern organization. Discuss some of the essential features of modern organisation.

[Listing the features

Explaining each of them in brief]

 

2 Marketing managers are keener to look for a least cost route that also allow a sales person to meet all his customers. Identifying a least cost route with this features is slightly complicated. Therefore, managers depend on decision support tools to find the most cost effective routes to cover the market. The travelling salesman problem is one of such tool. Describe the tool with a diagram.

[Graphical representation of Travelling salesman problem

Describing the problem]

 

3 There are many examples of digital goods. Companies such as Amazon.com are selling digital versions of books over their site. These digital books can be read on special readers that display the pages on a screen.

a. List the important properties of information goods

b. Explain positive feedback with diagrams

[a. Listing the properties

b. Two diagrams

Explanation on positive feedback]

 

4Decision support systems (DSS) are used extensively across organisations to assist managers with making decisions. Decision making by managers involves the phases of intelligence, design, and choice, and DSS help mainly with the choice part as they support structured and unstructured types of decisions.

a. What is it that managers do when they make decisions?

b. Explain the different types of decisions

[a. Explaining decision making process

b. List and describing the different types of decisions]

 

5 What is crowdsourcing? How does the site Galaxy Zoo manage crowdsourcing?

[Crowdsourcing definition

Explaining site Galaxy Zoo management]

 

 

6 Data and information relating to individuals could be of sensitive nature. Give some examples of such kind of data

[Explaining five examples]

 

MB0048 OPERATIONS RESEARCH

 

1 Explain the types of Operations Research Models. Briefly explain the phases of Operations Research.

[Meaning of Operations Research

Types of Operations Research Models

Phases of Operations Research]

 

2 a. Explain the graphical method of solving Linear Programming Problem.

b. A paper mill produces two grades of paper viz., X and Y. Because of raw material restrictions, it cannot produce more than 400 tons of grade X paper and 300 tons of grade Y paper in a week. There are 160 production hours in a week. It requires 0.20 and 0.40 hours to produce a ton of grade X and Y papers. The mill earns a profit of Rs. 200 and Rs. 500 per ton of grade X and Y paper respectively. Formulate this as a Linear Programming Problem.

[Meaning of Linear programming problem

Explanation of graphical method of solving Linear Programming Problem

Formulation of LPP (Objective function & Constraints)]

 

3 a. Explain how to solve the degeneracy in transportation problems.

b. Explain the procedure of MODI method of finding solution through optimality test.

[a. Degeneracy in transportation problem

b. Procedure of MODI method]

 

4 a. Explain the steps involved in Hungarian method of solving Assignment problems.

b. What do you mean by unbalanced assignment problem? How do you overcome it?

[Steps in Hungarian method

Unbalanced assignment problem]

 

5 a. Write a short note on Monte Carlo Simulation.

b. A Company produces 150 cars. But the production rate varies with the distribution.

Production Rate

147

148

149

150

151

152

153

Probability

0.05

0.10

0.15

0.20

0.30

0.15

0.05

At present the track will hold 150 cars. Using the following random numbers determine the average number of cars waiting for shipment in the company and average number of empty space in the truck. Random Numbers 82, 54, 50, 96, 85, 34, 30, 02, 64, 47.

[Explanation of Monte Carlo Simulation

Calculation/ Solution to the problem]

 

6 a. Explain the dominance principle in game theory.

b. Describe the Constituents of a Queuing System.

c. Differentiate between PERT and CPM.

[a. Dominance principle in game theory

b. Constituents of a Queuing System

c. Differences between PERT and CPM]

 

MB 0049 - PROJECT MANAGEMENT

 

1 Explain the phases of project management life cycle.

Explanation of the 5 phases of project management

 

2 Write short notes on:

Economic feasibility of a project

Need for project planning

Diversity management

Rules for network construction

 

3 What are the key steps for effective risk management?

Explain any FIVE risk identification techniques.

Outline of the steps in risk management

Description of any FIVE risk identification techniques

 

4 Write short notes on

Parametric estimating tool of cost estimating

Procurement process

Project team’s responsibilities in project execution

Project termination

 

5 What is Quality planning? Explain the inputs, tools and techniques and outcomes of quality planning.

Definition of quality planning

Description of the inputs to quality planning

Description of the tools and techniques to quality planning

Description of the outputs from quality planning

 

6 Describe the various types of project performance evaluation techniques. List any FOUR benefits of performance measurement and evaluation.

Description of the 4 types of project performance evaluation techniques

Listing of any 4 benefits performance measurement and evaluation

SMU MBA SEM 3 FINANCE WINTER 2014 ASSIGNMENTS 

MF0010 & SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT

 

1 Financial markets bring the providers and users in direct contact without any intermediary. Financial markets permits the businesses and governments to raise the funds needed by sale of securities. Describe the money market/capital market – features and its composition.

Money market- features and composition

Capital market-features and composition

2 Risk is the likelihood that your investment will either earn money or lose money. Explain the factors that affect risk.

Mr. Rahul invests in equity shares of Wipro. Its anticipated returns and associated probabilities are given below:

Return

-15

-10

5

10

15

20

30

Probability

0.05

0.10

.15

0.25

0.30

0.10

0.05

You are required to calculate the expected ROR and risk in terms of standard deviation.

Explanation of all the 4 factors that affect risk

Calculation of expected ROR and risk in terms of standard deviation

3 Explain the business cycle and leading coincidental & lagging indicators. Analyse the issues in fundamental analysis.

Explanation of business cycle-leading coincidental and lagging indicators

Analysis and explanation of the issues in fundamental analysis all the four points

4 Discuss the implications of EMH for security analysis and portfolio management.

Implications for active and passive investment

Implications for investors and companies

5 Explain about the interest rate risk and the two components in it.

An investor is considering the purchase of a share of XYZ Ltd. If his required rate of return is 10%, the year-end expected dividend is Rs. 5 and year-end price is expected to be Rs. 24, Compute the value of the share.

Introduction of interest rate risk

Explanation of two components of interest rate risk

Calculation of value of the share

6 Elucidate the risk and returns of foreign investing. Analyse international listing.

Explanation of all the points in risks and returns from foreign investing

Introduction of international listing

 

MF0011 & MERGERS AND ACQUISITIONS

 

1 Elaborate on the basic steps in organizing a merger and explain on the five stage model of mergers and acquisitions.

Explanation of basic steps in organizing a merger

Explanation of five stage model of mergers and acquisitions.

2 Synergy is the additional value that is generated by the combination of two or more than two firms creating opportunities.

Explain the role of industry life cycle and pre requisites for creation of synergy.

Explanation of the role of industry life cycle

Explanation of prerequisites for creation of synergy

3 Corporate restructuring is a broad based business initiative that results in major change of size, ownership, control and/or management.

Write down the characteristics of corporate restructuring and explain the types of corporate restructuring.

Explanation of characteristics of corporate restructuring

Explanation of types of corporate restructuring

4 Leveraged Buyouts (LBO) is a financing technique of purchasing a private company with the help of borrowed or debt capital.

Explain the modes of LBO financing and governance aspects of LBOs.

Explanation of modes of LBOs

Governance aspects of LBOs

5 Joint Ventures (JV) have become an important strategic option for many businesses. Give the meaning of JV with example. Explain the characteristics of Joint Ventures. Also explain the Rationale for Joint Ventures and alternatives to JV’s as expansion strategy options with example.

Meaning of JV with example

Characteristics of JV

Explanation of rationale for JVs

Explanation of alternatives to JVs as expansion strategy options with example

6 Amalgamation is the nature of merger is an amalgamation/consolidation which satisfies/ meets the following conditions. Explain the two methods of amalgamation.

Explain the treatment of Goodwill arising on Amalgamation and treatment of reserves of amalgamation.

Explanation of two methods of amalgamation

Explanation of treatment of goodwill arising in amalgamation

Explanation of treatment of reserves of amalgamation

 

MF0012 & TAXATION MANAGEMENT

 

1 Explain the objectives of tax planning. Discuss the factors to be considered in tax planning.

Objectives of tax planning

Factors in tax planning

 

2 Explain the categories in Capital assets.

Mr. C acquired a plot of land on 15th June, 1993 for 10,00,000 and sold it on 5th January, 2010 for 41,00,000. The expenses of transfer were 1,00,000.

Mr. C made the following investments on 4th February, 2010 from the proceeds of the plot.

a) Bonds of Rural Electrification Corporation redeemable after a period of three years, 12,00,000

b) Deposits under Capital Gain Scheme for purchase of a residential house 8,00,000 (he does not own any house)

Compute the capital gain chargeable to tax for the AY2010-11.

Explanation of categories of capital assets

Calculation of indexed cost of acquisition

Calculation of long term capital gain

Calculation of taxable long term capital gain

 

3 Explain major considerations in capital structure planning. Write about the dividend policy and factors affecting dividend decisions.

Explanation of factors of capital structure planning

Explanation of dividend policy

Factors affecting dividend decisions

 

4 X Ltd. has Unit C which is not functioning satisfactorily. The following are the details of its fixed assets:

Asset

Date of acquisition

Book value (Rs. lakh)

Land

Goodwill (raised in books on 31st March, 2005)

Machinery

Plant

10th February, 2003

5th April, 1999

12th April, 2004

30

10

 

40

20

 

The written down value (WDV) is ` 25 lakh for the machinery, and 15 lakh for the plant. The liabilities on this Unit on 31st March, 2011 are 35 lakh.

The following are two options as on 31st March, 2011:

Option 1: Slump sale to Y Ltd for a consideration of 85 lakh.

Option 2: Individual sale of assets as follows: Land ` 48 lakh, goodwill ` 20 lakh, machinery 32 lakh, Plant 17 lakh.

The other units derive taxable income and there is no carry forward of loss or depreciation for the company as a whole. Unit C was started on 1st January, 2005. Which option would you choose, and why?

Computation of capital gain for both the options

Computation of tax liability for both the options

Conclusion

 

5 Explain the Service Tax Law in India and concept of negative list. Write about the exemptions and rebates in Service Tax Law.

Explanation of Service Tax Law in India

Explanation of concept of negative list

Explanation of exemptions and rebates in Service Tax Law

 

6 What do you understand by customs duty? Explain the taxable events for imported, warehoused and exported goods. List down the types of duties in customs

An importer imports goods for subsequent sale in India at $10,000 on assessable value basis. Relevant exchange rate and rate of duty are as follows:

 

Particulars

Date

Exchange Rate Declared by CBE&C

Rate of Basic Customs Duty

Date of submission of bill of entry

25th February, 2010

45/$

8%

Date of entry inwards granted to the vessel

5th March, 2010

49/$

10%

Calculate assessable value and customs duty.

Meaning and explanation of customs duty

Explanation of taxable events for imported, warehoused and exported goods

Listing of duties in customs

Calculation of assessable value and customs duty

 

MF0013 & INTERNAL AUDIT AND CONTROL

 

1 Define and explain the term auditing. “Personal qualities of an auditor are important for the successful conduct of audit”. Comment

Definition of auditing

Explanation of auditing

Qualities of an auditor

2 Write the key objectives of a good internal audit system. Narrate the points of dissimilarities between external audit and internal audit.

Key objectives of a good internal audit system

Dissimilarities between external audit and internal audit.

3 Give the role of internal auditor in the Company’s Management. List down the duties of auditor Under Section 581ZG.

Role of internal auditor in the company’s management

Duties of auditor u/s 581ZG

4 The effectiveness of the internal control system can be ensured if the important aspects of the company’s operations are kept in mind.

Explain the characteristics of an effective internal control system. Write the elements of internal control.

Characteristics of an effective internal control system

Elements of internal control

5 Describe general EDP controls. Explain the appraisal of accounting system and related internal control.

General EDP controls

Appraisal of accounting system and related internal control.

6 Explain the internal control systems in insurance companies. Write down about the reporting internal control weaknesses.

Internal control systems in insurance companies

Reporting internal control weaknesses

 

 

MB0050 RESEARCH METHODOLOGY

 

1 Research is a sequential method of enquiry, directed towards a clear implicit or explicit objective. Describe in detail the steps to be carried out in a typical research study.

Meaning of Research

Listing the steps

Explanation of the steps in a research study

 

2 What are descriptive research designs? Explain the different kinds of descriptive research designs.

Meaning of Descriptive Research designs

Kinds of Descriptive research designs

 

3 The procedure of testing hypothesis requires a researcher to adopt several steps. Describe in brief all such steps.

Meaning of hypothesis

Steps in testing hypothesis

 

4 a. Distinguish between:

i. Schedules and Questionnaires

ii. Open ended and closed ended questions

b. Explain the questionnaire design process.

a. Differences

b. Questionnaire design process

 

5 a. What is the analysis of variance? What are the assumptions of the technique? Give a few examples where the techniques could be used.

b. The following data represents the number of units produced by four operators during three different shifts:

Shifts

Operator

 

A

B

C

D

I

10

8

12

13

II

10

12

14

15

III

12

10

11

14

Perform a two-way analysis of variance and interpret the result.

a. Meaning, Assumptions and examples

b. Formulas, Calculation, Solution and Interpretation to the problem

 

6 Explain the Structure of the Research Report. What are the guidelines for effective report writing?

Explanation of the Structure of the Research Report

Guidelines for effective report writing

 

MB0051-Legal Aspects of Business

 

1 “Discharge refers to the termination of contractual relationship between the parties”. Explain the statement along with different modes of discharging a contract.

Explanation of service positioning

Explanation of modes

 

2 Explain the meaning of Power of Attorney, its types and clause related to registration.

Meaning

Types

Registration

 

3 Explain the procedure of registration of partnership firms.

Explanation

 

4 What are the circumstances under which breach of condition is treated as breach of warranty?

Explanation

 

5 Explain the procedure for filing a complaint and admission of complaint in consumer protection act.

Filing a complaint

Admission of complaint

 

6 Write short notes on:

a) Shares and its classification

b) Meetings and its classification

a) Meaning and classification

b) Meaning and classification

SMU MBA SEM 3 PM WINTER 2014 ASSIGNMENTS

 

PM 0010 – INTRODUCTION TO PROJECT MANAGEMENT

 

1 What are phases of project lifecycle?

List the advantages of project management.

2 Write short notes on:

Ø  Project development

Ø  Project organisation

Ø  Factors affecting collection of market-related information

Ø  Term loans as a means of financing projects

3 Explain the concept of Social Cost Benefit Analysis (SBCA)? List the application of SBCA and describe the challenges in SBCA.

4 Discuss the financing of a power project.

5 Explain the types of procurement contracts.

6 What is the purpose of project evaluation? Which the four dimensions of the project explain the purpose of project evaluation?

 

PM0011 – PROJECT PLANNING AND SCHEDULING

 

1. Write short note on:

Ø  Project deliverables

Ø  Project Rating Index(PRI)

Ø  Scope change control

Ø  Partnering

2 Budget Estimation of ABC Company Ltd.

ABC Company Ltd., established in 1985, is engaged in the manufacturing of leather accessories. Over the years, the company, which started out as a local firm,has made its mark as an international corporation. However, the company is still working as a traditional set up.

The high quality and durability of products have increased the demand of the products in the market. As the production of the organisation is being increased to meet the demand, the traditional set up is creating hurdles in the production process.

Organisation conflicts have arisen among the team members because of the unorganised hierarchical structure of the company, which is affecting the output of the organisation. Now that the management has decided to expand the business and opened up branches abroad, the company is facing two more problems. The first problem is in budgeting as the company is unfamiliar with international market conditions, strategy, and business policy while the second problem is conflicts at the time of team formation due to lack of experience of and exposure to multinational work culture, which has further affected the output of the company.

The company can estimate the budget through two methods, the bottom - up approach and the top - down approach. The bottom -up approach is generally followed by the MNCs as it is more accurate and reliable.

Mr.Parag has been appointed as the country head of the company and he has also been assigned the responsibility of incorporating the advanced project set up in the organisation.

Questions:

1. Which project estimation approach should be used by the company and why?

2. What type of project organisation structure should be used by the company and why?

3 What is the importance of operational feasibility? Explain the factors that affect operational feasibility.

4 Write short notes on

Ø  Monte Carlo analysis

Ø  Work break down structure

Ø  Resource loading

Ø  Definitive estimate (a method to estimate cost of a project)

5 What do you understand by cost of quality? Elaborate on various types of costs of quality associated with a project.

6 Explain some of ISO standards that should be considered by the project manager during project execution. List the advantages of project management software.

 

PM 0012 – PROJECT FINANCE AND BUDGETING

 

1 Write short notes on:

Ø  Key project resources

Ø  Three main requirements of funding a project through project finance

Ø  Medium term financing for projects

Ø  Bottom up estimation for creating project budget

2 What is off take contract? Explain the various types of off take contracts.

3 Explain the different key project documents.

4 Write short notes on:

Ø  Project parties in a construction project

Ø  Types of working capital

Ø  Project cash flows

Ø  Payback period method used to evaluate an investment on a project

5 What are the problems associated with BOOT projects.

6 Explain the different types of management contracts (a type of PPP) .

 

PM 0013 – MANAGING HUMAN RESOURCES IN PROJECTS

 

1 Write short notes on:

Ø  Characteristics of a project

Ø  Objectives of human resource management

Ø  Project team members

Ø  Need for a project team

2 Explain the various conflict resolution techniques.

3 Write short notes on  Skills required by a project manager  Delphi technique of estimating manpower requirements of projects  Importance of leadership in project management  Goal setting theory

4 Explain the modern methods of performance management?

5 Explain various types of collective bargaining.

6 Discuss the concept of issue logs.

SMU MBA SEM 3 HCS WINTER 2014 ASSIGNMENTS

 

MH0051 – Health Administration

 

1. Explain the types of epidemiological studies and list the uses of epidemiology.

Explanation of the types of epidemiological studies

Uses of epidemiology

2. Define health insurance. Explain the different types of health insurance policies in India.

Definition of health insurance

Explanation of different types of health insurance policies in India

3. Define disaster management. Explain the steps in disaster management.

Definition of disaster management

Explanation of steps in disaster management

4. Discuss the occupational related legislations in India.

Listing the occupation related legislations in India

Explanation of any 3 occupation related legislations in India

5. Discuss the impact of lifestyle diseases on healthcare industry and economy.

Explanation of various impacts of lifestyle diseases on healthcare industry and economy

6. Discuss the government programs for nurturing newborns.

Listing the government programs for nurturing newborns

Explanation of programs for nurturing newborns

 

MH0052 – Hospital Organization, Operations and Planning

 

1 Define a hospital. Discuss the various functions of hospital.

Definition

Explanation of various functions of hospitals

2 List the various committees in a hospital setting. Discuss the factors that affect the effectiveness of committees.

Listing the various committees

Explanation of the factors that affect the effectiveness of committees

3 Explain the process of material management in a hospital.

A Mentioning all the processes

Explanation of all the processes of material management

4 Discuss in brief the planning, design and staffing of a billing department in a hospital.

Explanation of planning billing department

Explanation of designing billing department

Explanation of staffing billing department

5 Discuss the managerial skills required to be possessed by a health service manager.

Mentioning the 3 categories of managerial skills

Explanation

6 Imagine that you are appointed as a consultant for setting up a Radiology and Xray unit in a tertiary care teaching hospital. What are the planning considerations you have to keep in your mind before executing the task?

Importance of Radiology and X-ray unit in a hospital

Planning considerations

 

MH0053 – Hospital & Healthcare Information Management

 

1. Define HMIS. Discuss its benefits in detail.

Definition of HMIS

Explanation of the important benefits

2. Explain the steps involved in designing and implementation of Hospital Information System.

Brief explanation of all the steps involved in designing and implementation of Hospital Information System.

3. Explain telemedicine. Discuss the current scenario of telemedicine in India.

Definition of telemedicine

Explanation of current scenario of telemedicine in India

4. Describe the factors that have led to review the current health policy.

Explanation of all the factors that have led to review the current health policy

5. Explain the significance of health information systems in nursing education.

Explanation of HIS in nursing education

Explanation of significance of HIS in nursing Education

6. The Hospital management is at crossroads - the dilemma faced by them is whether they should automate the medical records department in the hospital or continue using the manual records storage system. With your knowledge about electronic medical records, how will you help them in taking the right decision in this regard?

Explanation of advantages of EMR

Explanation of major reasons to purchase EMR

Explanation of return on investment

 

MH0054 – Finance, Economics and Planning in Healthcare Services

 

1 Give an account of incentives available to healthcare sector under the income tax act.

Categories of healthcare sectors in India

Explanation of key incentives

2 Define health economics. Discuss the role of economists in healthcare industry.

Definition of health economics

Explanation of role of economists in health care industry

3 Discuss the importance of financial information in healthcare organisations.

Explanation of financial information in General

Explanation of importance of financial information in healthcare organizations

4 Explain different methods of evaluation of healthcare services.

Listing the different methods of evaluation of healthcare services

Explanation

5 Define cost accounting. Explain the various categories of costs.

Definition of cost accounting

Explanation of various categories of costs

6 What is financial reporting? Explain the need for financial reporting.

Definition of financial reporting

Explanation of need for financial reporting

MU0010 – MANPOWER PLANNING & RESOURCING

 

1 What do you mean by Manpower Planning? Describe the various stages & obstacles involved in Manpower Planning.

Definition of Manpower Planning

Explain the various stages involved in Manpower Planning

Explain the obstacles in Manpower Planning

 

2 What do you mean by Human Resource Accounting (HRA)? Discuss the objectives and advantages of HRA.

Definition of Human Resource Accounting

Describing the objectives of HRA

Describing the major benefits of HRA

 

3 Explain the Selection process undertaken by an organization.

Listing out the steps in selection process

Explanation of the steps in the selection process

 

4 Discuss in details the Employee Exit Process

Explaining the Employee Exit process in detail

 

5 As an HR, you are asked to focus on the Talent Development Process in your organization .How would you define Talent Development? Explain the necessity of Talent Development from an HR perspective. Explain the model for achieving excellence in Talent Development

Definition of Talent Development

Explain the necessity of Talent Development

Factors responsible for achieving Talent Development

 

6 Write short notes on the following:

a)Recruitment

b)Succession Planning

a) Meaning and objectives of Recruitment

b) Concept of Succession Planning

 

MU0011 – Management and Organizational Development

 

1 Define Organizational Development (OD).What are the characteristics of OD?

A Definition of Organizational Development

Explain the characteristics of OD

 

2 As an HR, you find that the OD professional in your organization is not competent enough. What are the competencies you will consider in a good OD professional?

A Explain any ten competencies required for OD professional

 

3 Discuss the Ethical Dilemmas in practicing OD

A Explain the ethical dilemmas in practicing OD

 

4 What is a Learning Organization? Discuss the attributes of a learning organization. Explain the various learning disciplines in learning organization

Definition of a Learning organization

Describing the attributes

Explaining the five basic learning disciplines

 

5 Describe the various tools used in OD intervention

Explaining the various tools used in OD intervention

 

6 Write short notes:

a) Role Analysis Technique (RAT)

b) Reward Systems

A Meaning and steps in RAT

Meaning, objectives and types of rewards

 

MU0012 – Employee Relations Management

 

1 Define Strategy. Describe the different strategy levels in an organization

A Definition of Strategy

Explain the different strategy levels in an organization

 

2 Define Organizational Culture. Discuss the dimensions of organizational culture. Explain Charles Handy’s classification of organizational culture

Definition of organizational culture

Explain the dimensions of organizational culture

Explain Charles Handy’s classification

 

3 Define Disciplinary procedure. Explain the various factors to be considered while analyzing a disciplinary problem

Definition of Disciplinary procedure

Explaining the factors in analyzing a disciplinary problem

 

4 What do you mean by Human Resource Information System (HRIS)? Describe the various modules of HRIS. Discuss some of the HRIS software.

Definition of HRIS

Explain any five modules of HRIS

Describe any three examples of HRIS software

 

5 As an HR of a Company, you are asked to focus on the causes of Grievance and the Grievance handling procedure. What according to you are the reasons of Grievance? Explain the pre-requisites you will consider while addressing Grievance handling procedure

Explain the causes of Grievance

Explain the essential pre-requisites of a Grievance Handling procedure

 

6 Write a brief note on the following:

a) Trait theory

b)ERG theory

A Meaning and concept of Trait theory

Meaning and concept of ERG theory

 

MU0013 –HR Audit

 

1 Define Human Resource Planning (HRP).Discuss the objectives of Human Resource Planning

A Meaning of Human Resource Planning

Explain the four main objectives of Human Resource Planning

 

2 What do you mean by Human Resource Audit? Discuss the purpose of HR Audit. Explain the common approaches to HR Audit.

Definition of HR Audit

Describe the purpose of HR Audit

Explain the common approaches to HR Audit

 

3 Suppose you have joined as an HR and you are asked to carry out the HR Audit process in your organization. What are the methods you will consider while implementing the HR Audit process?

A Explain the methods involved in the HR Audit process

 

4 Discuss the relationship between Human Resource Practices and Performance of business

Explain the relationship between Human Resource Practices and Performance of Business

 

5 What are the benefits that the employer derives from Employee Referral Programmes? Explain the different types of Interview.

Explain the benefits of Employee Referral Programmes.

Explain any six types of Interview

 

6 Write a short note on the following:

a)Flanholtz model(Rewards evaluation model)

b) Pekin Ogan model

A Concept and steps involved in Flanholtz model

Concept and steps involved in Pekin Ogan model

MI0033 – SOFTWARE ENGINEERING

 

1 Explain the concept of “software project life cycle” with a suitable example.

Explaining software project life cycle

Example

2 Describe the different software estimation techniques and models used for estimating a software project.

Explaining atleast 5 techniques

3 Describe in detail the software reliability metrics and its types

Explaining software metrics

Explaining software reliability models

4 Briefly note on design fundamentals and explain the principles of design

Design fundamentals

Principles of design

5 Explain the different types of integration testing

At least 5 types of integration testing

6 Briefly explain the SQA plan.

Explaining software quality assurance plan

 

MI0034 – DATABASE MANAGEMENT SYSTEM

 

1 The data is stored in the form of tables which can be retrieved efficiently by any program as per the request. Since the database users are vast in number, the database provides authentication. Explain the different types of database users.

Listing alteast 4 different database users

Explaining them

2 Computer storage is divided into primary memory and secondary memory. Discuss with an example, the different types of primary memory and secondary memory.

Listing the types of primary memory

Listing the types of secondary memory

Describing the types of primary memory

Describing the types of secondary memory

3 Consider any one example of a relational database and show how the different operations of relational algebra can be performed on the table showing the output.

Listing the types and its subtypes

Explaining with an example

4 Describe the different normal forms with one example throughout.

Listing the 5 important normal forms

Definitions for each of them

Explanation for each of them using one example throughout

5 Write Short Notes on

a. Transaction Commit

b. Atomicity

c. Deferred update

d. Security

e. System log

6 With an example explain the working of ODBMS.

Explaining with an example

 

MI0035 – COMPUTER NETWORKS

 

1 Explain the working of Carrier Sense Multiple Access with Collision Detection (CSMA/CD) Protocol.

Working of CSMA/CD in a Flowchart

Explaining the working in detail

2 Differentiate between seven layered OSI reference model and four layered OSI reference model.

Define seven layered and four layered reference model

Atleast 4 differences between each of them

3 Write short notes on

a. Subnet

b. Super netting

c. Subnet masks

d. Dynamic NAT

e. Domain Name System

4 What is DWDM? What are the pros and cons of DWDM

Definition

Four pros of DWDM

Four cons of DWDM

5 Briefly explain the networking applications in government sector

Listing the objectives

About networking applications – understanding the networking for government sector and listing the websites and portals and explaining for them

6 Explore the different models in cloud environment and their examples

Introducing Infrastructure as a Service

Introducing Platform as a Service

Introducing Software as a Service

Explaining Cloud Elements

 

MI0036 – BUSINESS INTELLIGENCE & TOOLS

 

1 a. List the factors responsible for the increasing importance of BI in organisations.

b. What are the obstacles in Implementing BI in Organisations

a. Listing the factors responsible for increasing importance of BI in organization

b. explaining the obstacles faced while implementing BI in organization

2 a. Discuss the contribution of business analytics in strategy management

b. How is CRM linked to business intelligence?

a. Various contributions of business analytics in strategy management

b. How the CRM linked to business intelligence

3 Explain the data mining process in detail

Figure to datamining process

Explanation of the process

4 Relate between BI tools and relationship marketing strategy with

Relationship between BI tools and relationship marketing strategy

Some example

5 What are the main features of a financial reporting system

Atleast 10 features

6 Discuss the various critical challenges that need to be overcome for BI to succeed within an organisation

Listing the critical challenges

SMU MBA SEM 3 OM WINTER 2014 ASSIGNMENTS

OM0010 OPERATIONS MANAGEMENT

 

1. Explain any FIVE techniques of operations research.

Describe any FIVE techniques of operations research, with examples

Interpret which is the most effective technique

2. Write short notes on:

Ø  Elements of operations management

Ø  Types of operations strategy

Ø  Consumer Pricing Expectations Range (CPER)

Ø  SERVQUAL

3. Discuss the importance of service processes. What are steps in engineering service processes?

Examine how service processes aid an organization in to meeting customer expectations

Summarize the importance of service processes

List the FOUR steps engineering service processes

Describe each step in brief

4. Write short notes on:

Ø  Least Cost Method (LCM)

Ø  Objectives of inventory management

Ø  Limitations of replacement models

Ø  Factors influencing decision making

5. What is meant by multiple goal programming? Give the steps for solving a goal programming problem using the graphical method of goal programming.

Describe of multiple goal programming

Discuss the two types goal programming with multiple goals

List the steps of solving a goal programming problem using the method of goal programming.

6. Write short notes on:

Ø  Convex nature of the objective function

Ø  Applications of queuing model

Ø  Various performance measures of sequencing

Ø  Applications of Markov analysis

 

OM0011- ENTERPRISES RESOURCE PLANNING

 

1 Explain the relationship between business functions and business processes in the insurance sector

[Explaining the terminologies business function and business processes]

Explaining the relationship with insurance example]

Drawing the relationship with a diagram]

 

2 Explain ERP selection process

[Explaining ERP selection process]


3 Earlier payroll systems used the systems which were more than process time sheets, print payroll checks and keep total so f annual wages and deductions. Present day systems used computer-based system that optimizes the collection, collation, transfer and presentation of information throughout an organisation. Explain the various Roles of MIS. Explain decision support system and its advantages and disadvantages

[4 roles of MIS

Defining decision Support system

Advantages and disadvantages of DSS]

 

4 Evaluate the role of vendor evaluation sub-module of the materials management module

[explaining vendor evaluation

Explaining the role of vendor evaluation sub module]

 

5 Write short notes on

a. Sub-modules of CRM

b. Features of human resource management module

[a. Explaining the 3 sub-modules of CRM

b. Listing at least 4 features]

 

6 a. Explain some of the technologies provided by PeopleSoft Inc.

b. Explain the different modules under MFG/PRO application

[a. Explaining 3 technologies

b. Explaining 4 modules]

 

 

OM0012- SUPPLY CHAIN MANAGEMENT

 

1 How is supply chain performance improved by expanding the scope of strategic fit?

Explanation of the five scopes of strategic fit across a supply chain with suitable examples

2 Write short notes on

Ø  Network optimization model

Ø  Interactive approach of routing and scheduling in transportation

Ø  Strategic purchasing

Ø  Push-pull supply chain

3 What is risk pooling? Why is it important in supply chain management? List the four types of risk pooling.

Definition of risk pooling

Importance of risk pooling

Explanation of the 4 types of risk pooling with suitable examples

4 Describe the framework of Supply Chain Quality Management (SCQM) .

Description of the framework of Supply Chain Quality Management (SCQM)

5 What are results of bullwhip effect in supply chain management? Which are the ways of reducing the bullwhip effect in supply chain?

Listing of the results of bullwhip effect in supply chain management

Description of the methods used to reduce the bullwhip effect in supply chain

6 Write short notes on

Ø  Distributor integration

Ø  E-Informing

Ø  Hedge risk mitigation strategy for controllable risks

Ø  Framework for IT integrated SCM

 

OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT

 

1 Write short notes on:

Ø  World class manufacturing concept

Ø  Job analysis method of improving productivity

Ø  Siddal’s classification of design approaches

Ø  Expert opinion poll

2 Differentiate between infinite and finite loading. Explain sequencing. Mention the rules of sequencing.

Write the differences between finite and infinite loading

Define sequencing

List the rules of sequencing

3 Write short notes on:

Ø  Alfred Weber’s theory on industrial location

Ø  Relationship between design capacity , system capacity and actual output

Ø  Aggregate planning process

Ø  Approaches to updating MRP

4 What is purchasing? Briefly explain the purchasing procedure.

Define purchasing

Write the activities it encompasses

Briefly describe the purchasing procedure

5 Inventory Management at ABC organization

ABC is an organization that procures a product PQ from another organisation. ABC requires 11,000 units of PQ every year. The cost of the product is Rs.5 per unit and its ordering cost is estimated to be Rs.100 per order. The cost of carrying inventory is 25%. The consumption rate of PQ in the organization is uniform. Therefore, ABC needs to spend a huge amount on the procurement of product PQ. The CEO of ABC called the production manager of the organization to discuss whether the manufacturing of the product PQ would be more economical for the organisation.

The production manager conducts a research and identifies equipment that can be used for producing PQ. This equipment can yield 100 units of PQ per day. The cost of producing a single unit of PQ by using the equipment is Rs.3.50 per unit. In addition, the setup cost of equipment and inventory carrying costs are Rs.50 per setup and 25%, respectively. From the preceding data, it is found that the production of product PQ would be more beneficial for ABC. Therefore, ABC has purchased the equipment and has started in - house production of PQ. This has reduced the cost of procuring PQ almost five times.

Question

Calculate the EOQ. Analyse if EOQ has helped ABC in managing inventory.

Calculation of EOQ

Briefly describe situation that led to the use of the EOQ model.

Assess the pre EOQ situation to post EOQ situation

Summarise if EOQ has helped ABC

6 Write short notes:

Ø  Plan-Do-Check-Action(PDCA) cycle

Ø  Quality circles

Ø  Objectives of JIT

Maintenance management system

SMU MBA SEM 3 PM WINTER 2014 ASSIGNMENTS

 

PM 0010 – INTRODUCTION TO PROJECT MANAGEMENT

 

1 What are phases of project lifecycle?

List the advantages of project management.

2 Write short notes on:

Ø  Project development

Ø  Project organisation

Ø  Factors affecting collection of market-related information

Ø  Term loans as a means of financing projects

3 Explain the concept of Social Cost Benefit Analysis (SBCA)? List the application of SBCA and describe the challenges in SBCA.

4 Discuss the financing of a power project.

5 Explain the types of procurement contracts.

6 What is the purpose of project evaluation? Which the four dimensions of the project explain the purpose of project evaluation?

 

PM0011 – PROJECT PLANNING AND SCHEDULING

 

1. Write short note on:

Ø  Project deliverables

Ø  Project Rating Index(PRI)

Ø  Scope change control

Ø  Partnering

2 Budget Estimation of ABC Company Ltd.

ABC Company Ltd., established in 1985, is engaged in the manufacturing of leather accessories. Over the years, the company, which started out as a local firm,has made its mark as an international corporation. However, the company is still working as a traditional set up.

The high quality and durability of products have increased the demand of the products in the market. As the production of the organisation is being increased to meet the demand, the traditional set up is creating hurdles in the production process.

Organisation conflicts have arisen among the team members because of the unorganised hierarchical structure of the company, which is affecting the output of the organisation. Now that the management has decided to expand the business and opened up branches abroad, the company is facing two more problems. The first problem is in budgeting as the company is unfamiliar with international market conditions, strategy, and business policy while the second problem is conflicts at the time of team formation due to lack of experience of and exposure to multinational work culture, which has further affected the output of the company.

The company can estimate the budget through two methods, the bottom - up approach and the top - down approach. The bottom -up approach is generally followed by the MNCs as it is more accurate and reliable.

Mr.Parag has been appointed as the country head of the company and he has also been assigned the responsibility of incorporating the advanced project set up in the organisation.

Questions:

1. Which project estimation approach should be used by the company and why?

2. What type of project organisation structure should be used by the company and why?

3 What is the importance of operational feasibility? Explain the factors that affect operational feasibility.

4 Write short notes on

Ø  Monte Carlo analysis

Ø  Work break down structure

Ø  Resource loading

Ø  Definitive estimate (a method to estimate cost of a project)

5 What do you understand by cost of quality? Elaborate on various types of costs of quality associated with a project.

6 Explain some of ISO standards that should be considered by the project manager during project execution. List the advantages of project management software.

 

PM 0012 – PROJECT FINANCE AND BUDGETING

 

1 Write short notes on:

Ø  Key project resources

Ø  Three main requirements of funding a project through project finance

Ø  Medium term financing for projects

Ø  Bottom up estimation for creating project budget

2 What is off take contract? Explain the various types of off take contracts.

3 Explain the different key project documents.

4 Write short notes on:

Ø  Project parties in a construction project

Ø  Types of working capital

Ø  Project cash flows

Ø  Payback period method used to evaluate an investment on a project

5 What are the problems associated with BOOT projects.

6 Explain the different types of management contracts (a type of PPP) .

 

PM 0013 – MANAGING HUMAN RESOURCES IN PROJECTS

 

1 Write short notes on:

Ø  Characteristics of a project

Ø  Objectives of human resource management

Ø  Project team members

Ø  Need for a project team

2 Explain the various conflict resolution techniques.

3 Write short notes on  Skills required by a project manager  Delphi technique of estimating manpower requirements of projects  Importance of leadership in project management  Goal setting theory

4 Explain the modern methods of performance management?

5 Explain various types of collective bargaining.

6 Discuss the concept of issue logs.

SMU MBA SEM 4 BANKING WINTER 2014 ASSIGNMENTS

 

MA0041 & MERCHANT BANKING AND FINANCIAL SERVICES

 

1 Explain the maintenance of books of accounts, records etc. under the general obligations and responsibilities of merchant bankers.

Explanation of maintenance of books of accounts under general obligations and responsibilities

2 The methodology of issuing securities by giving a price range is known as book building method. A book building is a price discovery mechanism. Based on this write the methods and guidelines of book building. Explain the offer in a prospectus on book building 75 percent. Write the key role of the under writer and benefits for the company.

Explanation of methods and guidelines of book building

Explanation of offers in a prospectus on book building 75 percent

Key role of under writer and benefits of the company

3 Bancassurance means selling insurance product through banks. Give a brief introduction of bancassurance and write the benefits of bancassurance to the banks and insurance companies.

Introduction of bancassurance

Benefits of bancassurance

4 Explain the procedure for mergers under the merchant banking.

Explanation of procedure for merger under merchant banking

5 Explain the concept of credit rating. Write the important parameters of a company under credit rating and aim of credit rating.

Explanation of the concept of credit rating

Important parameters of credit rating

Aims of credit rating

6 Money market is a financial instruments and financial assets that are traded. Explain the features of money markets in India. Write down the important participants of in money market.

Explanation of features of money markets in India

Important participants of money markets

 

 

 

MA0042 & TREASURY MANAGEMENT

 

1 Write the role of financial system in economic development. Explain the functioning of financial system.

Explanation of role of financial system in economic development

Explanation of functioning of financial system

2 Under the foreign exchange exposure management explain the transaction exposure with an example and analysis. Explain translation exposure with example and also economic exposure with example.

Explanation of transaction exposure

Explanation of translation exposure

Explanation of economic exposure

3 Explain the individual currency limits with individual gap limit and aggregate gap limit. Write about the value at risk.

Explanation of individual currency limits

Explanation of individual gap limit and aggregate gap limit

Explanation of value at risk

4 Write short notes on:

a) Methods of cash-flow forecasting

b) Liquidity forecasting

c) Market instruments

Explanation of methods of cash-flow forecasting

Explanation of liquidity forecasting

Explanation of market instruments

5 Capital adequacy is one of the major indicators of the financial health of a banking entity. Explain about capital adequacy and its ratio measures.

Also explain the ratios that are necessary under the assets quality.

Capital adequacy and its ratio measures

Explanation of ratio under assets quality

6 Treasury has become an integral part of all business functions. Explain the areas in which Information technology plays an effective role. Write about cloud technology and treasury applications.

Explanation of effective role of information technology (treasury and technology)

Explanation of cloud technology and treasury application

MA0043 & CORPORATE BANKING

 

1 Corporate banking refers to financial services offered to large clients. Give the meaning of corporate banking. Explain the advantages of corporate banking. Explain different types of lending and loans & advances.

Meaning of corporate banking

Advantages of corporate banking

Types of lending

Types of loans & advance

2 Explain the features and various aspects of project finance. Write the main characteristics of project financing.

Explanation of features and various aspects of project finance

Explanation of characteristics of project finance

3 Finance is the life and blood of domestic and international business. Explain the pre-shipment finance.

Definition-purpose of loan-evidence of exports – quantum of packing credit advance

Margin of packing credit advance-concessional interest rates and periods-interest rate- repayment of packing advance.

4 In its normal course of business, a bank faces many risks. Explain the types of risk in corporate banking.

Explanation of market risk--Interest rate risk -Liquidity risk -foreign exchange risk- Credit risk -Operational risk

5 Write short notes on:

a) Forward transaction

b) Swap transaction

c) Options

Explanation of Forward transaction

Explanation of swap transaction

Explanation of options

6 In Foreign Exchange Dealers Association of India (FEDAI) explain the objectives, role and responsibilities of FEDAI. Explain the main features of Foreign Exchange Management Act (FEMA).

Explanation of objectives, role and responsibilities of FEDAI.

Explanation of features of FEMA.

 

MA0044 & INSTITUTIONAL BANKING

 

1 Institutional banking refers to meeting the financial needs of the institutional clients by financial institutions, including commercial banks. Explain the challenges of institutional banking.

Explanation of all the seven challenges

2 Explain the role of Development Finance Institutions (DFIs) in infrastructure Development. What is Risk mitigation? Write the simplification of procedures and removing red-tapism.

Explanation of role of DFIs in infrastructure development

Meaning of Risk mitigation

Explanation of simplification of procedures and removing red-tapism

3 Explain the legal structure of Micro Finance in India (MFI). Explain the challenges faced by MFI.

Explanation of legal structure of MFI

Explanation of challenges faced by MFI

4 Explain the major considerations in trade finance. Explain the methods of payment in international trade. Write the services available for exporters.

Explanation of major considerations in trade finance

Explanation of methods of payment in international trade

Explanation of services available for exporters

5 Write brief introduction of International Development Association (IDA). Explain the operations of IDA and financial support to India by IDA.

Explanation of IDA

Operations of IDA

Financial Support by IDA

6 Explain the role of technology in Institutional Banking. Write the advantages of technology in Institutional Banking.

Explanation of role of technology in Institutional Banking

Advantages of technology in Institutional Banking

SMU MBA SEM 4 FINANCE WINTER 2014 ASSIGNMENTS

 

MF0015- INTERNATIONAL FINANCIAL MANAGEMENT

 

1 Discuss the goals of international financial management

Goals

 

2 The key component of the financial system is the money market that acts as a fulcrum of monetary operations.

Write down the important points under each category mentioned below.

a) Functions performed by money market

b) International interest rates

c) Standardized Global Market regulations.

Explanation of important points of functions performed by money market

Explanation of international interest rates

Explanation of standardized global market regulations

 

3 Thousands of years back the concept of bartering between parties was prevalent, when the concept of money had not evolved.

Explain on counter trade with examples

Introduction of counter trade

Explanation of Different forms of counter trade

Examples

 

4 There are different techniques of exposure management. One is the Managing Transaction Exposure and the other one is the managing operating exposure

So you have to explain on both Managing Transaction Exposure and Managing Operating Exposure.

Explanation of Managing transaction exposure

Explanation of Managing operating exposure

 

5 Every firm is going on concern, whether domestic or MNC.

Explain the techniques of capital budgeting and the steps to determine cash flows.

Explanation of techniques of capital budgeting-NPV, IRR , PI , Payback period

Determination of cash flow

 

6 Write short note on:

American Depository Receipts(ADR)

b. Portfolio

Explanation of ADR

Explanation of portfolio

 

MF0016 & TREASURY MANAGEMENT

 

1 Give the meaning of treasury management. Explain the need for specialized handling of treasury and benefits of treasury.

Explanation of treasury management

Explanation of need for specialized handling of treasury

Explanation of benefits of treasury

 

2 Explain foreign exchange market. Write about all the types of foreign exchange markets. Explain the participants in foreign exchange markets.

Explanation of foreign exchange markets

Explanation of types of foreign exchange markets

Explanation of participants in foreign exchange markets

 

3 Write an overview of risk mitigation. Explain the processes of risk containment. Write about the tools available for managing risks.

Explanation of risk mitigation

Explanation of basic steps in a typical risk containment process

Explanation of tools available for managing risks

 

4 What is Interest Rate Risk Management (IRRM)? Write the components and features of IRRM. Explain the macro and micro factors affecting interest rate.

Explanation of IRRM

Explanation of components and features of IRRM

Explanation of factors affecting interest rate(Macro and Micro)

 

5 Explain the contents of working capital. Write down the need for working capital.

Explanation of contents of working capital

Explanation of need for working capital

 

6 Explain the concepts and benefits of integrated treasury. Explain the advantages and disadvantages of operating treasury.

Explanation of concepts and benefits of integrated treasury

Explanation of advantages and disadvantages of operating treasury

 

MF0017 & MERCHANT BANKING AND FINANCIAL SERVICES

 

1 Explain the concept of merchant banking. Give a small introduction on book building and write about the methods and guidelines for book building.

Concept of merchant banking

Introduction on book building

Methods and guidelines for book building

 

2 Explain the whole concept of issue management which includes pre-issue and post issue management.

Introduction of issue management

Pre-issue management

Post- issue management

 

3 Financial services are of several kinds. Financial services are divided into two extensive categories. Explain in detail both the categories of financial services.

Complete explanation of fund based services

Complete explanation of fee based services

 

4 Give the difference between Bank Vs Depository. Explain the functions performed by depository.

Differences between bank and depository

Functions performed by depository

 

5 Give the introduction of leasing with an example. Explain all the four types of leasing.

Introduction of leasing with example

Explanation all the four types of leasing

 

6 Write about the concept of securitization and its features. Explain the process of securitization of debts and its advantages.

Introduction of securitization

Features of securitization

Steps in securitization

Advantages of securitization

 

MF0018 & INSURANCE AND RISK MANAGEMENT

 

1 What do you understand by the term risk and uncertainty? Explain different types of risk facing business and individuals.

Introduction of risk and uncertainty

Explanation of different types of risk

 

2 Identify the role of insurance in managing risk financing. Explain the importance of insurance transaction. Discuss in different perspectives of insured and insurer

Role of insurance in managing risk financing

Introduction of insurance transaction

Explanation of different perspectives of insured and insurer.

 

3 Explain the reasons that have been responsible for the privatization of the insurance industry in the country. Identify the problems and prospects of public insurance enterprises.

Complete information on the privatization of the insurance industry

Problems and prospects of public insurance enterprises.

 

4 Explain the creation and application of insurable interest. Give the differences between wagering and insurance.

Creation of insurable interest

Application of insurable interest

Differences between wagering and insurance

 

5 Give the important activities of life insurance company. Describe the important historical milestones in the development of the life insurance sector in India.

Important activities of life insurance company

The important historical milestones in the development of the life insurance sector in India

 

6 Give short notes on :

Pricing objectives.

Pricing elements.

Rate computation

 

 

MB0052 - Strategic Management and Business Policy

 

1 (a) Define “Strategic Management” and “Strategic Planning”.

(b) Discuss the benefits of Strategic Management.

(a) Definition of “Strategic Management” and “Strategic Planning”.

(b) Benefits of Strategic Management.

 

2 Discuss the difference between defensive strategies and pre-emptive strategies. Give examples to support your answer.

Difference between defensive strategies and pre-emptive strategies.

Examples of defensive strategies and pre-emptive strategies

 

3 (a) Why ‘Turnaround strategy’ is sometimes called as an extension of restructuring strategy?

(b) Differentiate between surgical and non-surgical turnaround. Give examples.

(a) Reason for calling turnaround strategy as extension of restructuring strategy

(b) Difference between Surgical and Non-surgical turnaround with examples

 

4 Write short notes on the following expansion strategies:

(a) Penetration strategy for growth in existing markets

(b) Expansion through Diversification

(a) Penetration strategy for growth in existing markets

(b) Expansion through Diversification

 

5 Discuss the competitive strategy in:

(a) Emerging industry

(b) Declining industry

 

6 “Benchmarking is the process by which companies look at the ‘best’ in the industry and try to imitate their styles and processes”

Evaluate the rationale for benchmarking exercises and discuss the features and types of benchmarking. Please ensure to include an example to support your answer.

Reasons of benchmarking

Features of benchmarking

Types of benchmarking

One or two examples of benchmarking

 

MB0053 –International Business Management

 

1 “The world economy is globalizing at an accelerating pace”. Discuss this statement and list the benefits of globalization.

Discuss the statement

Listing the benefits

 

2 Compare the Adam Smith and David Ricardo’s theories of international trade with examples.

Adam Smith’s theory

David Ricardo’s theory

 

 

3 Regional integration is helping the countries in growing their trade. Discuss this statement. Describe in brief the various types of regional integrations.

Regional integration

Types

 

4 Write short note on:

a) GATS (General Agreement on trade in services)

b) ILO (International Labour organization)

 

5 What is the difference between domestic and international accounting and how will you measure this difference?

Differences

Measures

 

6 Discuss the various payment terms in international trade. Which is the safest method and why?

The modes of payment

Safest mode

SMU MBA SEM 4 HR WINTER 2014 ASSIGNMENTS

 

MU0015 –Compensation and Benefits

 

1 Discuss the contents of Job Evaluation. Describe the process of Job evaluation

Explain the contents of Job Evaluation

Explain the process of Job Evaluation

 

2 Suppose you are a HR Manager and you are asked to develop an effective Incentive Scheme for your organization. What are the pre-requisites you will consider while developing an Effective Incentive Scheme? Discuss the merits and demerits of Incentives

Explain the pre-requisites for an Effective Incentive Scheme

Explain the merits and demerits of Incentives

 

3 Discuss the types of managerial remuneration. Explain the elements of a managerial remuneration

Explain the types of managerial remuneration

Explain the elements of a managerial remuneration

 

4 Define Pay Structure. What are its objectives? Explain the major decisions involved in designing and setting competitive pay structures

Definition of Pay Structure

Objectives of Pay Structure

Explain the major decisions involved in designing and setting competitive pay structure

 

5 Explain the criteria’s considered for rewarding the employees for their good service

Explanation of the criteria’s responsible for rewarding the employees

 

6 Write a short note on the following:

a)Wage Policy Plan in India

b)Voluntary Retirement Scheme(VRS)

Wage Policy Plan in India

Voluntary Retirement scheme

 

 

MU0016 – Performance Management and Appraisal

 

1 Discuss the aims of Performance Management

Explain the aims of Performance Management

 

2 Discuss the steps in giving a constructive feedback.

Explain any five steps in giving a constructive feedback

 

3 Assume that you have joined as an HR in an organization. The first task assigned to you is to conduct the Performance Appraisal Process. What according to you is its purpose? Describe the entire Performance Appraisal process.

Explain any three purpose of Performance Appraisal

Explain the Performance Appraisal Process

 

4 Explain the concept of 360-Degree feedback system. Discuss the purpose and components of a 360-degree appraisal method.

Concept of 360-degree feedback system

Explaining the purpose of a 360-degree appraisal method

Explaining the components of a 360-degree appraisal method

 

5 Define the term ‘Ethics’. Discuss the key factors involved in ensuring Ethics in Performance Management.

Definition of Ethics

Explaining the key factors to ensure Ethics in Performance Management

 

6 Write short notes on the following:

a)Forced Distribution Method

b)Essay Appraisal Method

a) Concept of Forced Distribution Method

b) Concept of Essay Appraisal Method

 

MU0017 – TALENT MANAGEMENT AND EMPLOYEE RETENTION

 

1 Explain the key elements of Talent Management System.

Explaining the key elements of a Talent Management system

 

2 Define Talent Management. Discuss the Talent management Approaches.

Definition of Talent Management

Explaining the Talent management Approaches

 

3 What are the responsibilities undertaken by an HR to ensure compliance to regulations? Explain the steps involved in ensuring safe work environments

Explaining the HR duties to ensure compliance to regulations

Explaining the steps involved in ensuring safe work environments

 

4 What do you mean by Total Rewards? Discuss the elements of Total Rewards.

Meaning of Total Rewards.

Explaining the elements of Total Rewards.

 

5 Explain the organizational issues pertaining to Talent Management.

Explain the organizational issues pertaining to Talent Management

 

6 Write short notes on:

a)Workforce Analysis

b)Talent Review

A brief note on Workforce Analysis

Concept and importance of Talent review

 

MU0018 – Change Management

 

1 Discuss the various perspectives of organizational change.

Explaining the perspectives of organizational change

 

2 Explain the various steps at which control takes place in a Change Management Process

Explaining the steps at which control takes place with regard to Change Management

 

3 Discuss the various factors affecting the choice of a change Strategy

Explaining the factors affecting the choice of a Change Strategy

 

4 What do you mean by Organizational Effectiveness? Explain the approaches involved in achieving Organizational Effectiveness

Definition of Organizational Effectiveness

Explain the approaches to achieve Organizational effectiveness

 

5 Define organizational Culture. Describe briefly about the types of organizational Culture

Definition of Culture

Explaining the various types of organizational culture

 

6 Write a brief note on the following:

a)Kurt Lewin’s Model of change

b)Burke-Litwin Model of organizational performance and change

Explaining the concept of Kurt Lewin’s model

Explaining the concept of Burke-Litwin model

SMU MBA SEM 4 IB WINTER 2014 ASSIGNMENTS

 

IB0015

 

1 Give a brief overview of India’s foreign trade since independence.

Seven phases

2 What is the role of services exports in recent years in India’s composition of trade? Discuss.

India and services trade

3 Discuss the salient features of Foreign Trade Policy 2009-14.

Objectives

Aims, schemes and announcements

4 Write short notes on:

a. Export promotion councils

b. India Trade Promotion organization

a. Role of Export promotion councils

b. Role of India Trade Promotion organization

5 What are Special Economic Zones? Write one sentence each on any 5 SEZs in India.

Meaning and role of SEZ

6 What is the need and role of Focus Market Scheme? Discuss in detail.

Focus market scheme

 

IB0016

 

1 Logistical development varies from country to country. Discuss the factors influencing logistics.

4 factors

 

2 Analyse and discuss market-accommodation flow with respect to operational, planning and control and behavioural context.

Analysis of market accommodation flow in: Operational

Planning and control

behavioral

 

3 Write short notes on:

a) Bulk cargo

b) Container vessel

a) Meaning and examples of bulk cargo

b) meaning and types of container vessels

 

4 How is ocean liner conferences formed? What are the types of liner associations?

Ocean liner conference

Types of liner conference

 

5 What are logistics intermediaries? Explain the different types of intermediaries and their strategic approaches.

Meaning

Functions

Types

 

6 Describe the various measures that must be taken while transporting the hazardous materials.

Safety measures for hazardous materials

 

IB0017

 

1 Discuss the pros and cons of internationalization.

Pros

cons

 

2 Explain the relationship between law, business and international law. How is international law considered to be mixed in nature?

Relationship

International law

 

3 What are the laws regarding carriage of goods by sea? What the related liabilities of international carriage of cargo?

Carriage of goods by sea

International carriage of cargo

 

4 Write short notes on:

a. Labour rights

b. European Union

a. Meaning and role of Labour rights

b. Meaning and role of EU

 

5 How does the TRIPs agreement protect IPRs? What are the 7 Intellectual Properties defined in TRIPs?

TRIPS and IPRs

7 intellectual properties

 

6 Which are the various kinds of investment treaties and how do they function?

Investment treaties meaning

Kinds

Function

 

IB0018

 

1 Discuss the role of EXIM bank in promoting foreign trade.

Objectives

Functions

Conclusion

2 What is the need for export finance in India? Write a short note on export financing facilities in India.

Need for export finance

Financing facilities

3 As an exporter, what benefits you can get from Post shipment finance scheme? Discuss the types of post shipment credits.

Post shipment finance

Types

4 Write short notes on:

a) Export credit Guarantee Corporation

b Foreign exchange risk

a) Meaning and role of ECGC

b Meaning of foreign exchange risk

5 Discuss the payment options available to exporter and importer.

Modes of payment

6 What is custom duty? Discuss its types.

Meaning

Types

SMU MBA SEM 4 MARKETING WINTER 2014 ASSIGNMENTS

 

MK0015-Services Marketing and Customer Relationship Management

 

1 Discuss the eight different demand situations of Service.

Eight different demand situations

 

2 Elaborate GAP analysis in detail.

Explanation of GAP Model.

 

3 “Interaction plays a lead role in building customer relationships”. Explain CIM in this context.

Explanation of CIM

Explanation of Methods

 

4 What are the various types of conflicts in marketing services?

Explanation of types

 

5 Elaborate the important steps that service providers should bear in mind while implementing one to one marketing.

Explanation

 

6 “Positioning a service in the marketplace is much like positioning a product”. Explain Service positioning and its purpose with the help of an example.

Explanation of service positioning

Explanation of purposes

Example

 

MK0016- Advertising Management and Sales Promotion

 

1 Explain the different types of Advertising copy.

Definition of Advertising copy

Explanation of types

 

2 Discuss the DAGMAR approach in setting objectives and measuring effectiveness of advertising.

Meaning of DAGMAR approach

Explanation of DAGMAR approach

 

2 What is Gestalt psychology? Explain with examples how it resembles the way a person fits in the advertising message with his/her existing knowledge.

Discussion about Gestalt psychology

Explanation

 

3 Advertising is a paid form of communication. It has gained its significance since it attempts to build a positive attitude towards a product. Explain the characteristics and objectives of advertising.

Definition of advertising

Characteristics

Objectives

 

4 What is “above the line” and “below the line” activities with respect to marketing communications? Explain the concept in detail.

Define media

Explanation of the concepts

 

5 Describe the AIDA model of consumer response hierarchy with the help of diagram.

Explanation of AIDA model

Diagram

 

6 Describe some of the strategies for effective marketing and advertising in rural market.

Discuss the nature of rural market

Strategies

 

MK0017- E-MARKETING

 

1 Define E-Customers with some examples. Also explain the Online buying process.

Definition of E-customers with examples

Online Buying process

 

2 An electronic marketplace (e-marketplace) refers to a website created for common interest. It integrates the online and physical component of a company. Discuss the five kinds of partners in an e-marketplace.

Explanation of e-marketplace

Five kinds of partners in an e-marketplace

 

3 Discuss the major legal and ethical issues in e-marketing.

A. Legal issues

B. Ethical issues

 

4 What is e-mall? Explain the various types of online stores in an e-mall.

Definition of e-mall

Various types of online stores

5 Functions of E-marketing are represented by 2P+2C+3S formula (Personalisation, privacy ,customer service, community, site, security, and sales promotion). These functions form the framework of an e-marketing strategy. Discuss this formula with a diagrammatic representation.

Explanation of 2P+2C+3S formula in detail

Diagram

 

6 Discuss the selling methods and sales promotion of E-marketing.

Explanation of Selling methods

Explanation of sales promotion of e-marketing

 

MK0018– International Marketing

 

1 The orientation of a company’s top management, its beliefs and assumptions significantly impact its approach to international marketing. Discuss the concept of EPRG framework.

Management orientations

Effect on international marketing

 

2 How do international economic institutions affect international marketing strategy of MNCs? Explain the role of any two of them.

Effect

Role of any two institutions

 

3 Define the concept and scope of international marketing research.

Concept

Scope

 

4 Differentiate between national and international products, global and standardised products with examples.

Difference

Examples

 

5 Write short notes on:

a) Containerization

b) 4 PL operators

a) Role and benefits of containerization

b) Meaning and role of 4PL operators

 

6 Choose a product and explain how you will prepare seven steps in a global e-marketing plan?

Choosing the product

Global e marketing plan

SMU MBA SEM 4 MIS WINTER 2014 ASSIGNMENTS

 

MI0038- ENTERPRISES RESOURCE PLANNING

 

1 Explain the relationship between business functions and business processes in the insurance sector

Explaining the terminologies business function and business processes

Explaining the relationship with insurance example

Drawing the relationship with a diagram

 

2 Explain ERP selection process

Explaining ERP selection process

 

3 Earlier payroll systems used the systems which were more than process time sheets, print payroll checks and keep total so f annual wages and deductions. Present day systems used computer-based system that optimizes the collection, collation, transfer and presentation of information throughout an organisation. Explain the various Roles of MIS. Explain decision support system and its advantages and disadvantages

4 roles of MIS

Defining decision Support system

Advantages and disadvantages of DSS

 

4 Evaluate the role of vendor evaluation sub-module of the materials management module

Explaining vendor evaluation

Explaining the role of vendor evaluation sub module

 

5 Write short notes on

a. Sub-modules of CRM

b. Features of human resource management module

a. Explaining the 3 sub-modules of CRM

b. Listing at least 4 features

 

6 a. Explain some of the technologies provided by PeopleSoft Inc.

b. Explain the different modules under MFG/PRO application

a. Explaining 3 technologies

b. Explaining 4 modules

 

 

MI0039- E-COMMERCE

 

1 Write short notes on

a. Web page

b. Web browser

c. Web Server

d. Website

e. Internet

 

2 List and explain the advantages of B2C Model and B2B Model

Advantages of B2C Model

Advantages of B2B Model

 

3 The Reserve Bank of India owns about 60 percent of the SBI. The bank offers an array of banking products and services to corporate and retail customers. Explain the different kinds of services provided by online SBI.

Listing at least 4 services provided by online SBI

Explaining each of them with the example of SBI bank

 

4 a. What are the limitations of Online Publishing?

b. Discuss the different approaches of Online Publishing.

a. Limitations of online publishing

b. Explaining the different approaches of online publishing

 

5 a. Elucidate the process of Electronic payment

b. Explain the different types of E-Payment Standards

a. Explaining the process of electronic payment

b. Explaining the three different types of E-Payment Standards.

 

6 Explain E-Commerce Strategies with neat diagram

E-commerce Strategies diagram

Explaining each strategy (4 strategy)

 

MI0040- TECHNOLOGY MANAGEMENT

 

1 a. Explain Technology Management at various levels

b. Discuss briefly about strategic technology management.

a. Explaining Technology Management in 3 levels

b. Explaining strategic technology management

 

2 a. Write about the changing trends in the industry

b. Explain the methods for Strategic Analysis and Decision Making

a. Write about the changing trends in the industry

b. Explaining the three methods for strategic analysis and decision making

 

3 a. Explain about the concept of strategic planning

b. Describe the concept of technology maps.

c. What is technology forecasting?

a. Explaining the concept of strategic planning

b. Describing the concept of technology maps

c. Briefing on technology forecasting

 

4 What is the impact of the technology change on the following:

a. Organisational productivity

b. Quality of work life

a. Impact of technology change on Organisational productivity

b. Impact of technology change on Quality of work life

 

5 Demonstrate Global Information System with neat diagram.

Neat diagram of GIS

Demonstration of GIS

 

6 Explain the conceptual framework of Management of Technology with a neat diagram

Diagram

Explaining the conceptual framework

 

MI0041- JAVA AND WEB DESIGN

1 Explain the elements of HTML document structure

Explaining atleast 5 elements

 

2 What are packages and what role do they play in Java? Also, discuss the various in-built packages provided by Java.

Explaining about the directory; which explains the role of packages, their types, and the in-built packages provided by the Java API.

 

3 Write a short note on

a. Special operators

b. Operator precedence and associativity

a. Special operators

b. Operator precedence and associativity

 

4 Explain dynamic polymorphism with an example of Java program

Program

Explaining dynamic polymorphism

 

5 Explain the classes in Abstract Window Toolkit.

Explaining the five classes of AWT

 

6 Explain the servlet lifecycle with an example

Explaining 3 levels

Example

SMU MBA SEM 4 OM WINTER 2014 ASSIGNMENTS

OM 0015 – MAINTENANCE MANAGEMENT

 

1 Write short notes on :

Ø  Need for maintenance management

Ø  Maintenance resources

Ø  Decentralised maintenance

Ø  Reliability Centred Maintenance

 

2 Optimising Maintenance at XYZ Electricals

XYZ Electricals is one of the leading manufacturers of electrical utilities. The organisation is well known for delivering quality products to consumers. It has adopted

A preventive maintenance (PM) approach for the maintenance of its machines and equipment. However, in the last few months, the organisation has observed an increase in:

Ø  Maintenance costs

Ø  Facility downtime

Ø  Frequent failures of components

After thorough analysis, it has been found that the main cause behind all the problems is the excessive use of preventive maintenance. The organisation also realized that it must adopt a maintenance process that maintains a balance between the requirements and resources of maintenance.

Therefore, XYZ decided to implement maintenance optimization procedures in the plant. Various optimization techniques were developed to convert traditional preventive maintenance into a cost - effective program. These techniques aimed at:

Ø  Identifying assets that affect plant operations

Ø  Identifying assets that may benefit most from preventive maintenance

Ø  Selecting the most appropriate preventive tasks

Ø  Combining appropriate traditional maintenance tasks with predictive

Ø  maintenance tasks

Ø  Implementing appropriate training methods to apply optimization techniques

After implementing maintenance optimisation techniques, the benefits that XYZ received after optimising its maintenance are:

Ø  Reduction in maintenance costs by removing unnecessary corrective maintenance expenses

Ø  Improvement in understanding of assets

Ø  Application of cost – effective preventive maintenance techniques

Ø  Better assessment of functioning of assets when they are in operation

What are the problems at XYZ Electricals? Which was adopted to overcome the problems? Assess if the solution is effective in resolving the problem.

A List the problems at XYZ

Describe the reason behind the problems

Discuss the solution adopted to overcome the problem

List the benefits of the solution

Argue/conclude if the solution is effective

 

3 Write short notes on:

 Production philosophy

 Mean Time to Repair

 Maintenance documentation

 Online or permanent condition monitoring

 

4 Which are the common tasks performed in maintenance management?

List the common tasks in preventive maintenance

Discuss the common tasks in preventive maintenance

Give example for each common tasks in preventive maintenance

 

5 What are the benefits and issues related to predictive maintenance?

List the benefits

Discuss the benefits

List the issues

Discuss the issues

 

6 Write short notes on

Ø  Structure of maintenance budget

Ø  Role of maintenance auditor

Ø  Codification of spare parts

Ø  Types of maintenance benchmarking

 

OM 0016 – QUALITY MANAGEMENT

 

1 Answer the following questions:

a. What is the need for quality management?

b. What are the advantages of ISO 9000 standards?

c. What is the structure of Quality Management System (QMS)?

d. Explain any four attributes of a quality leader.

a. Explain the reasons for need for quality management from the point of view of an organisation, seller or manufacturer.

b. List the advantages of ISO 9000 standards

c. Explain the three levels of QMS

d. Description of any four attributes of a quality leader

 

2 Write short notes on:

Ø  QS 9000

Ø  Attaining quality culture through employees

Ø  Importance of quality control

Ø  Double sampling plan

 

 

3 Forces of change are the factors that drive or stimulate the need for a change in an organisation. Some of these are external, arising from outside the organisation whereas others are internal, arising from sources within the organisation. Discuss the external and internal forces of change.

Describe external forces of change

Discuss the FOUR key categories of external forces of change

Describe internal forces of change

Discuss any FOUR key categories of internal forces of change

 

4 “Six Sigma In Healthcare

Published: Jun 12 2004, 00:00 IST

Written by Mr. Gopal Kulkarni, Master Black Belt - Six Sigma and Founder & Managing Director, Synagoge Knowledge Services

Six Sigma is a powerful problem solving technique that helps in reducing variation in any process by using powerful statistical tools for analysis. Six sigma has been successfully used by various organizations as an enabler for business strategies leading to huge additions in their yearly turnover and at the same time improving customer satisfaction by quantum leaps. This article describes how this methodology can be used in hospitals to enhance customer care activities and reduce wastage to improve the bottom line.

Healthcare In India

A huge percentage of the expenditure in the healthcare segment is borne by the government sector. A large chunk of money spend on healthcare by private organizations is limited to urban areas. There is a growth in investment from private organizations in the tertiary healthcare sector. They provide for the multi-specialty hospitals and super specialty hospitals. A large part of the government funds go into primary healthcare and the rest goes into the upkeep of large hospitals.

When we consider the large hospitals (private or government) there is increasing pressure on the organization to better their performance in customer care and at the same time suffer huge price pressures because of the increasing influence of insurance in healthcare. Rapidly changing technologies, escalating manpower costs, increased regulations and consumer activism leads to further pressures to reduce costs and enhance productivity and ROI.

How does six sigma help? Let us take an example of a patient undergoing a diagnostic examination. The process steps for the diagnostic examination would be: Let us look at this process from two angles: One from the customer’s (patient) point of view and another from the hospitals’ point of view. From a patient’s angle his need would be that of a defect free report in the shortest possible time. He would also expect reasonable charges for the service, comfortable environment and a courteous staff. From the hospitals angle, the need would be to maximize the number of patients attended to within an available time period so as to minimize the cost of examination and ensure customer loyalty. Given these two needs you will find that the goals of both the hospital and the patient are one and the same. If the hospital is able to minimize the time for turnaround, it can maximize the number of examinations and utilize its diagnostic equipment to the fullest. This is where six sigma can help. It can reduce the variation in the time taken for a particular process. For example, let us try to reduce the variation in the time taken for a diagnostic scan. The time taken is defined as the time period from when the patient enters the hospital / clinic to the time he gets the report. When data of this time is collected over a period of time, it can be represented by a normal distribution curve as shown below. As the curve becomes flatter, the variation is higher. Let us assume that the mean time is 4 hours and standard deviation (a measure of variation) 1 hour.

Going by the characteristics of the normal curve it would mean that 99.73% of the patients get their reports between one and seven hours. If the standard deviation is reduced by half it would mean that the same process can give an output within 2.5 to 5.5 hrs. How does one go about reducing the variation or even the mean? The output (time taken for scanning) can be represented in a mathematical form: Y is the output and the X’s are the variables affecting the output. The power of six sigma lies in identifying those X variables that have the maximum impact on the variation and also those X’s that have the maximum impac on the mean time. Using tools like hypothesis testing, simulation design of experiments etc, we can arrive at the critical X’s. When we control these X’s, we can reach our goal of minimizing the time taken for scanning.

What benefits does the hospital derive from this?

• Reduced output time, leading to better utilization of time

• Higher productivity, savings on manpower cost per patient

• Improved cycle time, leading to customer satisfaction and more loyalty

We can replace the diagnostic time by any other parameter like: Reduced pharma inventories, Reduction in discharge time, Price realization, Cost/bed, Bed utilization, Plugging revenue leakage, Asset utilization and Reducing patient queues.

Improvements

Six Sigma methodology can still be applied to improve these parameters. The robustness and foolproof data collection needed for the application of Six sigma in services is achieved by the increased use of information technology. Although, the solution itself is derived from the six sigma process the use of IT in the method ensures consistency and reduction in variation.

In conclusion it can be said that the absence of a physical product as in the healthcare sector does not stop or limit the usage of this excellent tool that can streamline your business and increase the turnover. All that is required would be rigorous data collection and data based decision making.”

Source: Kulkarni Gopal. http://www.financialexpress.com/news/six-sigma-in-healthcare/107164/0

Question:

From the above articles evaluate how six sigma can aid enhance healthcare.

List the areas where six sigma can be applied in health care

Describe how six sigma can improve processes in healthcare.

List the benefits of six sigma in healthcare

Assess if six sigma can improve processes and deliver value to the patient/customer

 

5 Elaborate on Quality Function Deployment (QFD).

Define QFD

List the elements that are required to facilitate QFD

List the components of QFD

Describe the QFD process

List the benefits of QFD

 

6 a. Explain the different modes of failures.

b. What is terotechnology?

c. What are reasons for using gap models?

d. Explain the types of Knowledge Support System (KSS).

a. Outline the THREE modes of failures

b. Define terotechnology, list the tasks it performs and who uses it and why

c. List the reasons for using gap models

d. Explain the TWO types of KSS

 

 

 

OM 0017 – ADVANCED PRODUCTION AND PLANNING CONTROL

 

1 a. What is the importance of production planning and control?

b. What factors affect inventory planning and control?

c. What is the difference between batch and mass production?

a. List the importance of production planning and control

b. Discuss the three factors that affect inventory planning and control

c. List the differences between batch and mass production

 

2 What is a master schedule? Explain.

Ø  Define master schedule

Ø  List the features of a master schedule

Ø  Discuss the process of master scheduling

Ø  List the uses of master schedule

Ø  List the characteristics of master schedule

Ø  Describe the factors related to demand management that should be kept in mind While developing the master schedule

 

3 What are the different types of planning and scheduling tools? Explain.

List the three types of planning and scheduling tools

Discuss the three types of planning and scheduling tools

 

4a. What are the pillars of lean production?

b. What factors should be considered while implementing a production planning and control system?

a. List the pillars of lean production

Discuss then pillars of lean production

b. List the factors that help in the successful implementation a production planning and control system

Explain each factor in brief

 

5 Case Study: Planning and Scheduling at John Smith Pvt .Ltd

John Smith is a manufacturing organisation of apparels and accessories, specialising in both men and women segments. The organisation started in the US and gradually extended its different branches and merchandise to other nations as well. The organisation was not only favoured by customers but was also loved by its employees for the work environment it provided. Employees were not only paid well but were also provided good appraisals that motivated them to give their best to the organisation.

Current planner Mr. Jackson had been working with the organisation for the past 15 years and now wanted to take retirement from his work due to his age. The organisation bid him farewell and Mr.Max was hired as the new planner for the organisation on the basis of his qualifications and experience. After Mr. Max completed 1 year, the organisation observed dissatisfaction

Among its employees. The reason was that employees were not happy with the way production was carried out. There was too much pressure on employees, and Mr. Max was accepting more orders than the workers could manage.

This was demotivating workers and employees, and as a result , the company observed the highest attrition rate in its history. The management immediately reacted to the situation and called back Mr. Jackson as an external planning consultant to address the issue at the earliest,

Because management was losing its manpower, which was affecting the business.

Mr. Jackson paid a visit to the organisation and studied the records for the past 1 year.

He also

Had a discussion with the new planner, Mr. Max, for the current appraisal system. On the basis of his observations and discussions, Mr. Jackson made certain conclusions. He stated that Mr. Max was not following the appropriate production process, because the number of orders accepted for production was more than the resources available at the production unit. He also stated that the problem was not completely Mr. Max’s fault, because the organisation did not train him on the existing production process and neither did they make him aware of the competitors and the market.

Question

What is main issue in the case study? Evaluate why this issue was caused and provide a solution to resolve it.

A Describe the main issue in the case study.

To evaluate why the issue was caused

o   Assess if the recruitment of the new planner was done correctly

o   Discuss if the planner has the requisite skills and knowledge

o   Argue if training the planner would have resolved the problem, would performance measurement helped in identifying the issue

o   Provide the solution from point of view evaluation made

 

6 Write short notes on:

Ø  Cost centre

Ø  Objectives of sales and operations planning

Ø  Bills of Distribution (BOD)

Ø  Advanced scheduling

OM0018- TECHNOLOGY MANAGEMENT

 

1 a. Explain Technology Management at various levels

b. Discuss briefly about strategic technology management.

a. Explaining Technology Management in 3 levels

b. Explaining strategic technology management

 

2 a. Write about the changing trends in the industry

b. Explain the methods for Strategic Analysis and Decision Making

a. Write about the changing trends in the industry

b. Explaining the three methods for strategic analysis and decision making

 

3 a. Explain about the concept of strategic planning

b. Describe the concept of technology maps.

c. What is technology forecasting?

a. Explaining the concept of strategic planning

b. Describing the concept of technology maps

c. Briefing on technology forecasting

 

4 What is the impact of the technology change on the following:

a. Organisational productivity

b. Quality of work life

a. Impact of technology change on Organisational productivity

b. Impact of technology change on Quality of work life

 

5 Demonstrate Global Information System with neat diagram.

Neat diagram of GIS

Demonstration of GIS

 

6 Explain the conceptual framework of Management of Technology with a neat diagram

Diagram

Explaining the conceptual framework

SMU MBA SEM 4 PM WINTER 2014 ASSIGNMENTS

 

PM 0015 – QUANTITATIVE METHODS IN PROJECT MANAGEMENT

 

1 Write short notes on:

Ø  Kano model

Ø  Differences between a sponsor’s view and project’s view in a project balance sheet

Ø  Triangular distribution

Ø  Organisational break down structure

 

2 Discuss capitals budgeting in project management.

Describe use of capital budgeting to an organisation in terms of undertaking multiple projects

Explain the importance of capital budgeting in project selection

Discuss the aspects of capital budgeting that an organisation should consider while selecting a project.

 

3 Write short notes on:

Ø  Rolling wave planning

Ø  Time centric earned value

 

4 Describe the various cost incurred in a project. Describe the applications of three - point estimates.

Discuss the THREE types of costs incurred in a project

Discuss the applications of three - point estimates.

 

5 Explain the six sigma methodologies.

Discuss the 2 six sigma project methodologies

Compare the 2 six sigma project methodologies

 

6Discuss the time and materials contract.

Solve the following problem

Consider a the time and materials contract as follows:

Labour is billed according to the following schedule

1 software engineer : $45/hr

1 tester: $ 45/hr

1 senior software engineer: $65/hr

Material is billed according to the following schedule:

Cost of materials + 30 % profit/overhead

Actual cost of the material is $2140

Calculate the material cost, calculate the contract payable

Describe the time and materials contract

Calculation of material cost

Calculation of contract payable

 

PM 0016 –PROJECT RISK MANAGEMENT

 

1 Describe the various type of project risks.

Discuss the FIVE types of project risks

 

2 Explain the different types of probability distributions in risk analysis.

Discuss the different types of probability distributions used in risk analysis

Discuss how the probability distribution may be interpreted with respect to risk analysis

 

3 How is the impact of a qualitative risk assessed?

Describe goal of impact assessment , why it is crucial step in qualitative risk analysis

Explain the reason for difficulty in assessing impacts with suitable examples

Describe the approach followed in risk assessment

 

4 Explain the steps in risk management planning.

List the steps in risk management planning

Discuss the steps involved in risk management planning

 

5 What are the sources of schedule risk?

List the THREE categories which are the root causes of schedule risks

Explain the sub categories under each category

 

6 Write short notes on:

Ø  Tools for analysing project constraints

Ø  Project status report

Ø  Types of project audits based on method of conducting the audit

 

PM 0017 –PROJECT QUALITY MANAGEMENT

 

1 Write short notes on :

Ø  Plan-Do-Check-Act(PDCA) cycle

Ø  Benefits of quality management to an organisation

Ø  Product quality standards

Ø  Inputs to quality assurance process

 

2 Explain the process of quality control.

Describe each of the FOUR steps under the process of quality control and list the sub steps under each step

 

3 Write a note on tree diagram, an advanced quality management tool.

Describe the tree diagram tool

Mention where this tool can be used

Explain steps involving developing a tree diagram

 

4 Explain the cycle time flowchart tool that can be used to analyse project processes.

Describe cycle time flowchart tool

Explain the steps involved in constructing a cycle time flowchart

 

5 Discuss the role of training and development in project quality.

Explain the purpose of a training programme in a project organisation

Mention what the organisation should do to improve quality

 

6 What are the issues in quality control in construction?

List and explain the issues in quality control in construction

 

PM 0018 –CONTRACTS MANAGEMENT IN PROJECTS

 

1 Explain the essential elements of a project contract.

Discuss the TEN essential elements of a project contract

 

2 Explain the steps involved in the contract closure process.

Explain the EIGHT steps involved in the contract closure process

 

3 What is an outsourcing contract? What are its key content?

Explain what is an outsourcing contract

Describe its key contents

 

4 Discuss the process of procurement.

List the SIX steps of the procurement process

Explain the SIX steps of the procurement process

 

5 What is contract management? Describe its important features.

Define contract management

List and briefly explain the important features of a good management contract

 

6 Write short notes on:

Ø  Software development agreements

Ø  Bill of quantities method of pricing project contracts

Ø  Reasons for why an organisation uses standard form of contract

Post bid review

SMU MBA SEM 4 HCS WINTER 2014 ASSIGNMENTS

 

MH0056 – Public Relations & Marketing for Healthcare Organizations

 

 

1 SWOT analyses the hospital you are in and evaluate the same in the light of hospital service offered, from the customer’s point of view and write a report.

Explanation of SWOT analysis

Report

 

2 Explain the types of public relations research.

Mentioning the types

Explanation

 

3 Define e-marketing. Explain the various components of an e-marketing activity plan.

Definition

Explanation

 

4 Discuss the current scenario of medical tourism in India.

Explanation of medical tourism

Explanation of present situation of medical tourism

Advantages of medical tourism

 

5 Describe the future of healthcare marketing.

Brief outline of healthcare marketing

Explanation of future of healthcare marketing

 

6 Discuss brand building on the internet.

Definition of brand

Purpose

Explanation of various components of brand building

 

MH0057 – Management of Healthcare Human Resources

 

1 Discuss management development in healthcare organisations.

Definition

Methods

Management development programmes

Principles of management development

Line and staff responsibilities in management development

 

2 Describe recruitment in healthcare services.

Meaning and definition

Factors affecting recruitment process

Importance of recruitment

Sources of recruitment

Recruitment process

 

3 Explain the objectives of HRM in healthcare.

Listing the objectives

Explanation

 

4 Define performance appraisal. Describe the components of performance appraisal.

Definition

Mentioning the components

Explanation

 

5 Discuss HR audit process.

Explanation of phases of HR audit process

Explanation of components of HR audit process

 

6 What is collective bargaining? Explain the principles and characteristics of collective bargaining.

Definition

Explanation of principles

Explanation of characteristics

 

MH0058 – Legal Aspects in Healthcare Administration

 

1 What is professional secrecy? Discuss the exceptions to the rule of confidentiality.

A Definition

Explanation of exceptions to the rule of confidentiality

 

2 Explain the following concepts:

a. Accountability to patients

b. Vicarious liability

A a. Explanation of Accountability to patients

b. Explanation of Vicarious liability

 

3 Which are the 3 types of inquests in India? Explain.

Mentioning 3 types of inquest

Explanation

 

4 Define abortion. Explain medical termination of pregnancy act in detail.

A Definition

Explanation of various aspects of MTP act

 

5 Explain medical negligence. List the various rights and responsibilities of the patient.

Explanation of medical negligence

Listing the rights of the patient

Listing the responsibilities of the patient

 

6 Discuss the important documents and ethical codes in medical ethics.

Listing the important documents

Explanation

MH0059 – Quality Management in Healthcare Services

 

1 Explain the principles of quality in healthcare.

Brief outline of quality in healthcare

Explanation of principles

 

2 Differentiate between Six sigma and Total quality management.

Mentioning 10 important differences between six sigma and TQM

 

3 Explain the implementation of QMS in healthcare organisation.

Brief outline of QMS

Explanation of steps in implementing QMS in healthcare organization

 

4 Define accreditation and certification. List the benefits of accreditation and certification of hospitals.

Definition of accreditation and certification

Benefits of accreditation

Benefits of certification

 

5 Define total quality management. Discuss the importance of TQM in healthcare.

Definition

Importance

 

6 Discuss the methods of performance evaluation in healthcare services.

Listing all the methods of performance evaluation

Explanation of all the methods of performance evaluation 

SMU MBA SEM 1 FALL 2014 ASSIGNMENTS 

MB0038 – Management Process and Organization Behavior

1 Define the terms ‘strategy’. Explain the following:

a) Corporate strategy

b) Business strategy

c) Functional strategy

Definition of Strategy

Explanation of Corporate strategy

Explanation of Business strategy

Explanation of Functional strategy

 

2 Define the term ‘management’. Explain the Behavioral science theory and Systems theory.

Definition of management

Explanation of Behavioral science theory

Explanation of systems theory

 

3 Give the definition and importance of planning in an organization and explain the steps in planning.

Definition of planning

Explanation of the importance of planning

List the steps in planning

Explanation of the steps in planning

 

4 Define the term Controlling? What are the prerequisites of effective control?

Definition of controlling

Pre-requisites of effective control

 

5 What are ‘attitudes’? Explain the components and functions of attitude.

Meaning of attitude

Explanation of the components of attitude

Explanation of the functions of attitude

 

6 Define leadership. Write a brief note on ‘Contingency Theories of Leadership’.

Definition of leadership

Contingency Theories of Leadership

MB0039 –Business Communication

 

1 What are the various types of communication? Describe the classification of non-verbal communication.

Types of communication

Classification of nonverbal communication

 

2 Describe any situation in your own experience where the communication failed because the listening was faulty. Identify the barrier to listening in this situation.

Writing experience

Identifying and explaining the barrier

 

3 Describe any 5 types of presentations with examples and their target audience.

5 types of presentations

Identifying target audience and example

 

4 Explain the different types of meetings.

Types of meetings

 

5 You are going to face a job interview for the post of Manager-operations. Which aspects you will keep in mind while facing the interview?

Aspects to be kept in mind during job interview

 

6 Write short notes on:

a) Internet

b) Intranet

a) meaning and benefits of internet

b) Meaning and benefits of intranet

MB0040- STATISTICS FOR MANAGEMENT

 

1 Statistics plays a vital role in almost every facet of human life. Describe the functions of Statistics. Explain the applications of statistics.

Meaning of statistics

Functions of statistics

Applications of statistics

 

2 a) Explain the approaches to define probability.

b) State the addition and multiplication rules of probability giving an example of each case.

a) Explanation of the approaches to define probability

b) Addition and multiplication rules of probability giving an example of each

 

3 a) The procedure of testing hypothesis requires a researcher to adopt several steps. Describe in brief all such steps.

b) Explain the components of time series.

a) Hypothesis testing procedure

b) Components of time series

 

4 a) What is a Chi-square test? Point out its applications. Under what conditions is this test applicable?

b) Discuss the types of measurement scales with examples.

a) Meaning, applications and conditions

b) Types of measurement scales with examples

 

5 Business forecasting acquires an important place in every field of the economy. Explain the objectives and theories of Business forecasting.

Meaning of Business forecasting

Objectives of Business forecasting

Theories of Business forecasting

 

6 a) What is analysis of variance? What are the assumptions of this technique?

b) Three samples below have been obtained from normal populations with equal variances. Test the hypothesis at 5% level that the population means are equal.

A

 B

 C

 

 8

 7

 12

 

 10

 5

 9

 

 7

 10

 13

 

 14

 9

 12

 

 11

 9

 14

 

[The table value of F at 5% level of significance for n1 = 2 and n2 = 12 is 3.88]

a) Meaning and Assumptions

b) Formulas/Calculation/Solution to the problem

MB0041- FINANCIAL AND MANAGEMENT ACCOUNTING

 

1 Analyze the following transaction under traditional approach.

18.1.2011 Received a cheque from a customer, Sanjay at 5 p.m. Rs.20,000

19.1.2011 Paid Ramu by cheque Rs.1,50,000

20.1.2011 Paid salary Rs. 30,000

20.1.2011 Paid rent by cheque Rs. 8,000

21.1.2011 Goods withdrawn for personal use Rs. 5,000

25.1.2011 Paid an advance to suppliers of goods Rs. 1,00,000

26.1.2011 Received an advance from customers Rs. 3,00,000

31.1.2011 Paid interest on loan Rs. 5,000

31.1.2011 Paid instalment of loan Rs. 25,000

31.1.2011 Interest allowed by bank Rs. 8,000

Analysis of transaction –with accounts involved-nature of account-affects and debit/credit

 

2 The trial balance of Nilgiris Co Ltd., as taken on 31st December, 2002 did not tally and the difference was carried to suspense account. The following errors were detected subsequently.

a) Sales book total for November was under cast by Rs. 1200.

b) Purchase of new equipment costing Rs. 9475 has been posted to Purchases a/c.

c) Discount received Rs.1250 and discount allowed Rs. 850 in September 2002 have been posted to wrong sides of discount account.

d) A cheque received from Mr. Longford for Rs. 1500 for goods sold to him on credit earlier, though entered correctly in the cash book has been posted in his account as Rs. 1050.

e) Stocks worth Rs. 255 taken for use by Mr Dayananda, the Managing Director, have been entered in sales day book.

f) While carrying forward, the total in Returns Inwards Book has been taken as Rs. 674 instead of Rs. 647.

g) An amount paid to cashier, Mr. Ramachandra, Rs. 775 as salary for the month of November has been debited to his personal account as Rs. 757.

Pass journal entries and draw up the suspense account.

Journal entries of all the transactions

Suspense account with Conclusion

 

3 From the given trial balance draft an Adjusted Trial Balance.

Trial Balance as on 31.03.2011

Debit balances

Rs.

Credit balances

Rs.

Furniture & Fittings

10000

Bank Over Draft

16000

Buildings

500000

Capital Account

400000

Sales Returns

1000

Purchase Returns

4000

Bad Debts

2000

Sundry Creditors

30000

Sundry Debtors

25000

Commission

5000

Purchases

90000

Sales

235000

Advertising

20000

 

 

Cash

10000

 

 

Taxes & Insurance

5000

 

 

General Expenses

7000

 

 

Salaries

20000

 

 

TOTAL

690000

TOTAL

690000

Adjustments:

1. Charge depreciation at 10% on Buildings and Furniture and fittings.

2. Write off further bad debts 1000

3. Taxes and Insurance prepaid 2000

4. Outstanding salaries 5000

5. Commission received in advance1000

[Preparation of ledger accounts-6

Preparation of trial balance-4]

 

4 Compute trend ratios and comment on the financial performance of Infosys Technologies Ltd. from the following extract of its income statements of five years.(in Rs. Crore)

Particulars

2010-11

2009-10

2008-09

2007-08

2006-07

Revenue

27501

22742

21693

16692

13893

Operating Profit (PBIDT)

8968

7861

7195

5238

4391

PAT from ordinary activities

6835

6218

5988

4659

3856

(Source: Infosys Technologies Ltd. – Annual Report)

[Preparation of trend analysis-4

Preparation of trend ratios-4

Conclusion-2]

 

5 Give the meaning of cash flow analysis and put down the objectives of cash flow analysis. Explain the preparation of cash flow statement.

Meaning of cash flow analysis

Objectives of cash flow analysis

Explanation of preparation of cash flow analysis

 

6 Write the assumptions of marginal costing. Differentiate between absorption costing and marginal costing.

Assumptions of marginal costing (all 7 points)

Differences of marginal and absorption costing (Includes all 8 points)

MB0042- MANAGERIAL ECONOMICS

 

1 Inflation is a global Phenomenon which is associated with high price causes decline in the value for money. It exists when the amount of money in the country is in excess of the physical volume of goods and services. Explain the reasons for this monetary phenomenon.

Define Inflation

Causes for Inflation

 

2 Monopoly is the situation there exists a single control over the market producing a commodity having no substitutes with no possibilities for anyone to enter the industry to compete. In that situation, they will not charge a uniform price for all the customers in the market and also the pricing policy followed in that situation.

Define Monopoly

Features of Monopoly

Kinds of Price Discrimination

 

3 Define monopolistic competition and explain its characteristics.

[Definition of monopolistic competition

Explanation of its characteristics]

 

4 When should a firm in perfectly competitive market shut down its operation?

[Define perfect competition

Explanation about the reason for the firm’s shut down in perfect competition]

 

5 Discuss the practical application of Price elasticity and Income elasticity of demand.

Practical application of price elasticity

Practical application of Income elasticity

 

6 Discuss the scope of managerial economics.

Definition of Managerial Economics

Scope of Managerial Economics

MB0043 –Human Resource Management

 

1 What do you mean by Human Resource Management? Describe the functions of Human Resource Management.

[Definition of Human Resource Management-2

Explaining the functions of Human Resource Management-8]

 

2 Discuss the elements of a Career Planning Programme. Explain some of the benefits of a Career Planning program to an organization

[Elaborate the elements of a Career Planning Programme

Explaining the benefits of a Career Planning Programme]

 

3 What do you mean by HRIS? Explain the components of HRIS. Describe the different applications of HRIS in Human Resource Management.

[Definition of HRIS-1

Brief about the components of HRIS-3

Explain the different applications of HRIS-6]

 

4 Discuss the objectives of Discipline. Explain the Action –penalties of Discipline

Objectives of Discipline

Explaining the action-penalties of Discipline

 

5 Suppose you have joined as an HR and you have been assigned a task to carry out the grievance handling procedure in your organization. What according to you are the causes of Grievance? Describe in detail the Grievance handling procedure

[Causes of Grievance-3

Explain the Grievance handling procedure-7]

 

6 Write a short note on the following :

a)Index /Trend Analysis

b)Delphi Technique

Meaning and steps involved in Index /Trend Analysis

Meaning and procedure of Delphi Technique

 

SMU MBA SEM 2 FALL 2014 ASSIGNMENTS

MB 0044 - PRODUCTION AND OPERATION MANAGEMENT

1 People's productivity key to Indian manufacturing competitiveness: Boston Consulting Group

Namrata Singh, TNN | Mar 14, 2013, 09.34PM IST

MUMBAI: People productivity is the key to Indian manufacturing competitiveness, says a report by the Boston Consulting Group (BCG).

In most global people productivity surveys, not only does people productivity of Indian manufacturing sector lags developed nations such as US and Japan, but also lags in most manufacturing sectors to China. While earlier, many explained this to differences in technology, level of automation, etc., the report suggests such differences are not only rapidly shrinking, but they do not fully explain the significant gaps in productivity that exists.

Skill gap and engagement gap are the two critical factors that explain lower people productivity. Under gap in skill, Indian manufacturing sector faces significant challenges in attracting quality manpower that is 'right' skilled prior to entering the workforce. In addition, continuous skill development efforts are required for the work force, throughout their careers, as processes and technologies evolve.

On the other hand, many manufacturing studies have indicated a direct correlation between workforce engagement and productivity. For most Indian manufacturing companies, the level of engagement and alignment with corporate vision, amongst their union work force and contract labour is extremely low, when compared to their global peers.

"An improvement in people productivity can be beneficial across all levels of an organization. At the employee level, it results in higher wages and enhanced job satisfaction. At company level, the direct correlation between profits and resource productivity has been established through research multiple times. And at industry level, increased people productivity leads to improved skills and better working environment—thus paving the way for higher investments and faster economic growth. Therefore, it is critical for the Indian manufacturing sector to work toward enhancing people productivity to achieve the goals it has set for itself," the report says.

The subject gains importance in the backdrop of a slowdown in western economic countries and China, as well as cost increases in China. Indian manufacturing sector stands at the cusp of a tremendous opportunity.

After reading the case study answer the following questions:

a. What do you think are the reasons for low people productivity in India?

b. Compare and analyze India’s productivity with respect to other countries?

c. What suggestions do you offer to improve the situation?

Source: http://timesofindia.indiatimes.com/city/mumbai/Peoples-productivity-key-to-Indian-manufacturing-competitiveness-Boston-Consulting-Group/articleshow/18974957.cms. accessed August 16th 2018.

A a. From the case study ,list and explain the reasons for low productivity in India.

b. From the case and other resources provide comparison and analysis of India’s productivity with respect to other countries like China, USA, Japan

c. From the analysis provide suggestions to improve productivity

 

 

2 List the elements of operations strategy. Explain any TWO elements of operations strategy.

A Listing the elements of operations strategy

Explanation of any TWO elements of operations strategy

 

 

3 What are the basic capacity (production) options a company can choose?

A Explanation of various capacity options

 

 

4 Write short notes on:

a. Qualitative methods of forecasting

b. Taguchi’s quality loss function

A a. Brief explanation of any FIVE qualitative methods of forecasting

b. Taguchi’s quality loss function

 

 

5 Describe the process of value analysis.

A Description of the steps in the process of value analysis

 

 

6 Write short notes on

a. Tools for implementation of operations

b. Fixed position layout

A a. Tools for implementation of operations

Listing and brief explanation of tools for implementation of operations

b. Fixed position layout- explain with examples and when to use fixed layout

MB0045- FINANCIAL MANAGEMENT

 

1 Explain the liquidity decisions and its important elements. Write complete information on dividend decisions.

Explanation of liquidity decisions with its important elements

Explanation of dividend decisions

 

 

2 Explain about the doubling period and present value. Solve the below given problem:

Under the ABC Bank’s Cash Multiplier Scheme, deposits can be made for periods ranging from 3 months to 5 years and for every quarter, interest is added to the principal. The applicable rate of interest is 9% for deposits less than 23 months and 10% for periods more than 24 months. What will be the amount of Rs. 1000 after 2 years?

Explanation of doubling period

Solving the problem

Explanation of present value

 

 

3 Write short notes on:

a) Operating Leverage

b) Financial leverage

c) Combined leverage

Explanation of operating leverage

Explanation of financial leverage

Explanation of combined leverage

 

 

4 Explain the factors affecting Capital Structure. Solve the below given problem:

Given below are two firms, A and B, which are identical in all aspects except the degree of leverage employed by them. What is the average cost of capital of both firms?

Details of Firms A and B

 

Firm A

Firm B

Net operating income EBIT

Rs. 1, 00, 000

Rs. 1, 00, 000

Interest on debentures I

Nil

Rs.25,000

Equity earnings E

Rs.1,00,000

Rs.75,000

Cost of equity Ke

15%

15%

Cost of debentures Kd

10%

10%

Market value of equity S = E/Ke

Rs. 6, 66, 667

Rs.5,00,000

Market value of debt B

Nil

Rs.2,50,000

Total value of firm V

Rs. 6, 66, 667

Rs,7,50,000

 

Explanation of factors affecting capital structure

Solution for the problem

Interpretation

 

 

5 Explain all the sources of risk in capital budgeting with examples.

Solve the below given problem:

An investment will have an initial outlay of Rs 100,000. It is expected to generate cash inflows. Cash inflow for four years.

Year

Cash Flow

1

40000

2

50000

3

15000

4

30000

 

If the risk free rate and the risk premium is 10%,

a) Compute the NPV using the risk free rate

b) Compute NPV using risk-adjusted discount rate

Explanation of risk in capital budgeting with examples

Solution for the problem with interpretation

 

 

6 Explain the objectives of Cash Management. Write about the Baumol model with their assumptions.

Explanation of objectives of cash management

Explanation of Baumol model with assumptions

MB0046- Marketing Management

 

1 Personal selling focuses in on ‘personal’ or ‘one to one’ selling. It involves an individual salesman or a sales team establishing and building a profitable relationship with customers over a period of time through a series of steps. Explain the steps in the personal selling process which helps in the successful sales.

Definition of Personal Selling

Explanation of steps in the Personal selling process

 

 

2 A brand is a composite set of beliefs and associations in the mind of consumers. In brand development, as a part of branding strategy decision, the brand manager can decide to create new brand elements for the new products, apply some of the existing brand elements to the new product, or use a combination of existing and new brand elements to the existing and new products. Explain the different branding strategies used by the companies for their range of products.

Definition of Brand

Advantages of Brand

Explanation of different branding strategies adopted by companies

 

 

3 Describe the international market entry strategies in brief.

Joint ventures

Strategic alliances

Direct investment

Contract manufacturing

Franchising

 

 

4 Personal selling focuses in on ‘personal’ or ‘one to one’ selling. It involves an individual salesman or a sales team establishing and building a profitable relationship with customers over a period of time through a series of steps. Explain the steps in the personal selling process which helps in the successful sales.

Definition of Personal Selling

Explanation of steps in the Personal selling process

 

 

5 Describe the stages in consumer decision making process.

Explanation of consumer decision making process

 

 

6 Do you think the argument of some theorists that the traditional Ps are not enough for services marketing? Give suitable examples to prove your point.

Define Service Marketing

Explanation of 4p’s

Explanation of Additional 3 p’s

MB0047 – MANAGEMENT INFORMATION SYSTEM

 

1 In the current e-world any organisation’s massive operations are managed by various types of information systems that help them to achieve their goals of servicing their clients. This can be done by the growth of modern organization. Discuss some of the essential features of modern organisation.

[Listing the features

Explaining each of them in brief]

 

 

2 Marketing managers are keener to look for a least cost route that also allow a sales person to meet all his customers. Identifying a least cost route with this features is slightly complicated. Therefore, managers depend on decision support tools to find the most cost effective routes to cover the market. The travelling salesman problem is one of such tool. Describe the tool with a diagram.

[Graphical representation of Travelling salesman problem

Describing the problem]

 

 

3 There are many examples of digital goods. Companies such as Amazon.com are selling digital versions of books over their site. These digital books can be read on special readers that display the pages on a screen.

a. List the important properties of information goods

b. Explain positive feedback with diagrams

[a. Listing the properties

b. Two diagrams

Explanation on positive feedback]

 

 

4 Decision support systems (DSS) are used extensively across organisations to assist managers with making decisions. Decision making by managers involves the phases of intelligence, design, and choice, and DSS help mainly with the choice part as they support structured and unstructured types of decisions.

a. What is it that managers do when they make decisions?

b. Explain the different types of decisions

[a. Explaining decision making process

b. List and describing the different types of decisions]

 

 

5 What is crowdsourcing? How does the site Galaxy Zoo manage crowdsourcing?

[Crowdsourcing definition

Explaining site Galaxy Zoo management]

 

 

6 Data and information relating to individuals could be of sensitive nature. Give some examples of such kind of data

[Explaining five examples]

MB0048 OPERATIONS RESEARCH

 

1 Explain the types of Operations Research Models. Briefly explain the phases of Operations Research.

[Meaning of Operations Research

Types of Operations Research Models

Phases of Operations Research]

 

 

2 a. Explain the graphical method of solving Linear Programming Problem.

b. A paper mill produces two grades of paper viz., X and Y. Because of raw material restrictions, it cannot produce more than 400 tons of grade X paper and 300 tons of grade Y paper in a week. There are 160 production hours in a week. It requires 0.20 and 0.40 hours to produce a ton of grade X and Y papers. The mill earns a profit of Rs. 200 and Rs. 500 per ton of grade X and Y paper respectively. Formulate this as a Linear Programming Problem.

[Meaning of Linear programming problem

Explanation of graphical method of solving Linear Programming Problem

Formulation of LPP (Objective function & Constraints)]

 

 

3 a. Explain how to solve the degeneracy in transportation problems.

b. Explain the procedure of MODI method of finding solution through optimality test.

[a. Degeneracy in transportation problem

b. Procedure of MODI method]

 

 

4 a. Explain the steps involved in Hungarian method of solving Assignment problems.

b. What do you mean by unbalanced assignment problem? How do you overcome it?

[Steps in Hungarian method

Unbalanced assignment problem]

 

 

5 a. Write a short note on Monte Carlo Simulation.

b. A Company produces 150 cars. But the production rate varies with the distribution.

Production Rate

147

148

149

150

151

152

153

Probability

0.05

0.10

0.15

0.20

0.30

0.15

0.05

At present the track will hold 150 cars. Using the following random numbers determine the average number of cars waiting for shipment in the company and average number of empty space in the truck. Random Numbers 82, 54, 50, 96, 85, 34, 30, 02, 64, 47.

[Explanation of Monte Carlo Simulation

Calculation/ Solution to the problem]

 

 

6 a. Explain the dominance principle in game theory.

b. Describe the Constituents of a Queuing System.

c. Differentiate between PERT and CPM.

[a. Dominance principle in game theory

b. Constituents of a Queuing System

c. Differences between PERT and CPM]

                                             
MB 0049 - PROJECT MANAGEMENT

 

1 Describe the CPM model.

[Explain the main focus of CPM and how is it different from PERT

List the assumptions of CPM

Explain the procedure of CPM analysis]

 

 

2 Write short notes on:

  • The Shewhart Cycle
  • Project procurement process
  • Role of Risk Management in Overall Project Management
  • Design of PMIS(Project Management Information System)

 

 

3 As an investor, how will you choose the projects to invest in?

[List the cash flow techniques you will use

Explain any four commonly used methods in brief- list the criteria for choosing a project in each method]

 

 

4 Write a note on Earned Value Method (EVM).

[EVM explanation

Parameters to calculate performance measures

Plot of BCWS versus time

Plots BCWS, ACWP, and BCWP for a typical project]

 

 

5 Discuss the various methods of conflict resolution.

[List and explain the methods of conflict resolution and with examples

Argue if one method suits all situations or if project managers need to need to use different methods to resolve conflicts.]

 

 

6 Answer the following questions:

a. What are the advantages of using PM software package?

b. What are the types of project performance evaluation techniques?

[a. List and briefly explain the key advantages of using project management software.

b. List and explain types of project performance evaluation techniques]

 

SMU MBA SEM 3 PM FALL 2014 ASSIGNMENTS

 

PM 0010 – INTRODUCTION TO PROJECT MANAGEMENT

 1 Describe the principles of project management.

Brief description of the 8 principles of project management

 

2 Define is project scope. Describe the elements of project scope

Definition of project scope

List the elements of project scope

Describe each element of project scope

 

3 Write short notes on:

  • Force field analysis
  • Product mix analysis
  • Financial feasibility of a project
  • Capital rationing

 

4 What are the sources of differences, for which social costs and benefits of project are estimated?

Explain the rational of Social cost benefit analysis

Discuss the sources of differences, for which social costs and benefits of project are estimated

 

5 Explain the corporate governance practices in infrastructure projects.

Explain why corporate governance is required in infrastructure projects

Explain the stages of corporate governance framework

 

6 Write short notes on:

  • Expert judgment (a tool used in procurement planning)
  • Project audit
  • Statistical Quality Control (SQC)
  • Project termination by extinction

 

PM0011 – PROJECT PLANNING AND SCHEDULING

 

1 Write short note on:

  • Scope planning
  • Three point estimation tool used in project planning
  • Pure project management organisation
  • Negotiation strategies used in a project

 

2 Explain the need of project planning and scheduling in managing any project. Discuss the elements of a project plan.

Explanation of the need of project planning and scheduling

List and explain the elements important elements of a project plan

 

3 Write short notes on:

  • Milestone charts
  • Life cycle approach used by organisations to identify investment opportunities
  • Pareto analysis
  • Resource leveling

 

4 Explain the factors that affect market feasibility.

Explain the factors and sub factors that affect market feasibility

 

5 What do you understand by cost of quality? Elaborate on various types of costs of quality associated with a project.

Write the meaning of cost of quality

Briefly explain each type of costs of quality associated with a project

 

6 What is fast tracking? Describe the steps to be performed in fast tracking.

Write the meaning of fast tracking

Mention its importance

Explain the steps performed in fast tracking

 

PM 0012 – PROJECT FINANCE AND BUDGETING

 

1 Write short notes on:

  • Importance of project budget
  • Project Cost Profile
  • Term loans for financing projects
  • Role of project sponsors

 

2 Discuss the financing of power projects.

Discuss about PPA (power purchase Agreement)

Describe it basic features

Mention the key risks and how these can be mitigated

 

3 Explain the different key project documents.

Description of key project documents

 

4 Write short notes on:

  • Risk audit
  • Types of working capital
  • Factors affecting cash flows
  • Average rate of return method use to evaluate a investment on a project

 

 

5 What are the problems associated with BOOT projects.

Explanation of the main problems associated with BOOT projects

Conclusion

 

6 Explain the different types of management contracts (a type of PPP ).

List the types of management contracts

Explain each type of management contract

 

PM 0013 – MANAGING HUMAN RESOURCES IN PROJECTS

 

1 Write short notes on:

  • Human Resource Cycle
  • Role of a project manager
  • Productivity measurement method of manpower estimation
  • Managing Conflicts in a project

 

2 What are the stages in a conflict process?

Give a brief description of the stages in a conflict process

 

3 Write short notes on

Qualities of a project leader

Dealing with Poor Performers in a Project Team

Minority groups

Health issues of project team members

 

4 Explain the modern methods of performance management?

List the six modern methods of performance management

Explain the six modern methods of performance management

 

5 Explain various types of collective bargaining.

Explanation of four types of collective bargaining

 

6 What is a Human Resource Information System (HRIS).

Define HRIS

Very briefly Functions of HRIS

List any two advantages of HRIS

List any two disadvantages of HRIS

 

SMU MBA SEM 3 IB FALL 2014 ASSIGNMENTS

 

IB0010- INTERNATIONAL FINANCIAL MANAGEMENT

 

1 Write short notes on:

a) Measuring exchange rate movements

b) Factors that influence exchange rates

a) Explanation of measuring exchange rate movements

b) Explanation of factors that influence exchange rates

 

2 The key component of the financial system is the money market that acts as a fulcrum of monetary operations.

Write down the important points under each category mentioned below.

a) Functions performed by money market

b) International interest rates

c) Standardized Global Market regulations.

Explanation of important points of functions performed by money market

Explanation of international interest rates

Explanation of standardized global market regulations

 

3 Thousands of years back the concept of bartering between parties was prevalent, when the concept of money had not evolved.

Explain on counter trade with examples

Introduction of counter trade

Explanation of Different forms of counter trade

Examples

 

4 There are different techniques of exposure management. One is the Managing Transaction Exposure and the other one is the managing operating exposure

So you have to explain on both Managing Transaction Exposure and Managing Operating Exposure.

Explanation of managing transaction exposure

Explanation of managing operating exposure

 

5 Every firm is going on concern, whether domestic or MNC.

Explain the techniques of capital budgeting and the steps to determine cash flows.

Explanation of techniques of capital budgeting-NPV, IRR , PI , Payback period

Determination of cash flow

 

6 Write short note on:

American Depository Receipts(ADR)

Global Depository Receipts(GDR)

Explanation of ADR

Explanation of GDR

 

IB0011– International Marketing

 

1 Discuss the different management orientations of a company. How does it affect international marketing?

Management orientations

Effect on international marketing

 

2 Discuss how culture plays an important role in international marketing. Give some examples of advertisements which failed due to lack of cultural understanding.

Importance of culture in international marketing

Examples

 

3 Explain different types of cost based pricing.

Types of cost based pricing

Explanation

 

4 Tobacco companies are targeting China as Chinese are heavy smokers. Which segmentation is this and what are the other international market segmentations?

Tobacco companies in china segmentation

Other segmentation

 

5 Write short notes on:

a) e Marketing

b) Spot and forward rates

a) meaning and benefits of e Marketing

b) Meaning and role of spot and forward rates

 

6 Discuss the role and activities of World Bank.

Role and activities of World Bank

 

IB0012 – Management of Multinational Corporations

 

1 Discuss the relationship between international business and international organizations. What could be the objectives of going international?

Relationship

Objectives

 

2 Discuss the following theories of international trade:

a) Comparative cost advantage theory

b) Porter’s theory

a) Comparative cost advantage theory

b) Porter’s theory

 

3 Many countries are apprehensive about permitting MNCs operations. What are the possible reasons for this?

Case against MNCs

 

4 Compare the management styles in USA and Japan.

Management styles in USA

Management styles in Japan

 

5 Explain the scope of comparative management.

Comparative management’s scope

 

6 Write short notes on:

a) Ethical issues in international management

b) Social responsibility

a) meaning and role of Ethical issues in international management

b) meaning and role of Social responsibility

 

IB0013 –Export Import Management

 

1 Describe in brief the export packaging and packing. Explain with examples the purpose of marking.

Packing and packaging

Marking with examples

 

2 What are the various modes of payment by the importer? Discuss.

Payment by importer

 

3 List the Principal and auxiliary export documents. Explain any two auxiliary export documents.

Listing

Explaining 2 documents

 

4 Discuss the objectives and components of Electronic data interchange.

Objectives

Components

 

5 Explain the risks covered and not covered under credit risk insurance.

Risks covered

Risks not covered

 

6 Write short notes on:

a) Pre shipment finance

b) Post shipment finance

a) Role and benefits of Pre shipment finance

b) Role and benefits of Pre shipment finance

SMU MBA SEM 3 HCS FALL 2014 ASSIGNMENTS

 

MH0051 – Health Administration

 

1 Explain the healthcare delivery systems in India and their functions.

Listing the healthcare delivery systems

Explanation with functions

 

2 Discuss the National health programs for blindness and cancer.

Explanation of National health programs for blindness

Explanation of National health programs for cancer

 

3 List the occupational diseases most prevalent in work place. Discuss their prevention methods.

Listing the occupational diseases most prevalent in work place

Explanation of prevention methods of any 4 occupational diseases

 

4 Define health insurance. Explain the relationship and problems in hospitals/TPAs and Insurance companies.

Definition

Explanation of relationship between hospitals/TPAs and Insurance companies

Explanation of problems between hospitals/TPAs and Insurance companies

 

5 Discuss the government programs for nurturing newborns.

Listing the government programs for nurturing newborns

Explanation of programs for nurturing newborns

 

6 Explain the management methods and techniques of health planning.

A Mentioning the management methods and techniques

Explanation of management methods and techniques

 

MH0052 – Hospital Organization, Operations and Planning

 

1 Classify hospitals and explain the various functions of hospitals.

Classification of hospitals

Explanation of various functions of hospitals

 

2 Define medical record. Discuss the policies and procedures adopted in the medical records department.

Definition

Listing the various policies and procedures

Explanation of various policies and procedures of the MRD

 

3 Explain the essential principles for managing hospital materials.

Listing the 7 essential principles

Explanation of 7 essential principles

 

4 Discuss in brief the planning, design and staffing of a billing department in a hospital.

Brief outline of billing department

Explanation of planning billing department

Explanation of designing billing department

Explanation of staffing billing department

 

5 Discuss the objectives and principles of hospital planning.

Explanation of objectives

Explanation of principles

 

6 Imagine that you are appointed as a consultant for setting up pharmacy in a tertiary care teaching hospital. What are the planning considerations you have to keep in your mind before executing the task?

Importance of pharmacy in a hospital

Planning considerations

 

MH0053 – Hospital & Healthcare Information Management

 

1 Discuss the organizational arrangements for the HMIS in India.

Brief description of all the three levels of organizational arrangement of HMIS

 

2 Explain the categories of Information system in hospital. Add a note on functional areas of Hospital Information System

Explanation of the categories of Information system in hospital.

Explanation of functional areas of hospital information system

 

3 Define E-health. Discuss the advantages and challenges in E-health.

Definition

Advantages of E-health

Challenges in E-health

 

4 Explain the process of audit. Add a note on types of audit.

Explaining the steps in the audit process

Types of audit

 

5 Describe the components of quality assurance in health care.

Mentioning the various components of quality assurance in healthcare

Explanation of the components of quality assurance in healthcare

 

6 Discuss the threats to healthcare information.

Mentioning the various categories of threat

Explanation of various categories of threat

 

MH0054 – Finance, Economics and Planning in Healthcare Services

 

1 Discuss the importance of financial information in healthcare organisations. Add a note on elements of the financial reports.

Brief explanation of the importance of financial information in healthcare organisations Explanation of the elements of the financial reports

 

2 Discuss the claims process in healthcare organisations.

Explaining the claim process for cashless hospitalization and claim reimbursement

 

3 Explain the different types of taxes. Add a note on service tax on healthcare organisations.

Types of taxes

Service tax on healthcare organizations

 

4 Explain different methods of evaluation of healthcare services.

Listing the different methods of evaluation of healthcare services

Explanation of methods of evaluation of healthcare services

 

5 Define cost accounting. Discuss the various categories of costs.

Definition of cost accounting

Mentioning various categories of costs

Explanation of various categories of costs

 

6 Explain the importance of healthcare planning. Add a note of types of healthcare planning.

Importance of healthcare planning

Types of healthcare planning

 SEM 3 BANKING FALL 2014 ASSIGNMENTS

MA0036 & FINANCIAL SYSTEM & COMMERCIAL BANKING

1 Explain the significance of financial system. Write the characteristics, need and importance of financial system.

Explanation of significance of financial system

Explanation of characteristics, need and importance of financial system

 

2 Write the features of money market and its constituents. Explain about the margin trading and give one example.

Explanation of features and constituents of money market

Explanation of margin trading with example

 

3 Write short notes on:

a)Commercial Banks

b)Cooperative Banks

Explanation of commercial banks

Explanation of cooperative banks

 

4 Explain the formation and purpose of Reserve Bank of India. Write the functions of RBI.

Explanation of formation and purpose of RBI

Functions of RBI

 

5 Explain the features of core banking system. Explain the electronic fund transfer and its benefits.

Features of core banking system

Explanation of electronic fund transfer and its benefits

 

6 Explain the perspectives in retail banking and also explain the five questions that are to be answered by the financial institution.

Explanation of perspectives in retail banking

Explanation of all the points that are answered by financial institutions

 

MA0037 & BANKING RELATED LAWS AND PRACTICES

1 Explain the characteristics of a negotiable instrument. Give the differences between promissory note and bill of exchange.

Explanation of negotiable instrument

Differences between promissory note and bill of exchange

 

2 Write the duties and rights of Bailor. Explain the duties and rights of Bailee.

Explanation of duties and rights of bailor

Explanation of duties and rights of bailee

 

3 Explain the powers of RBI with respect to authorized persons. Write down the points under Appellate authorities. Also write the differences between contravention and compounding in Foreign Exchange Management Act (FEMA).

Explanation of powers of RBI with respect to authorized persons

Points under Appellate authorities

Differences between contravention and compounding FEMA

 

4 Explain the conditions that are to be applied for raising funds from qualified institutional investor. Write the measures of asset reconstruction.

Explanation of conditions that are to be applied for raising funds from qualified institutional investor.

Explanation of measures of asset reconstruction

 

5 Explain the powers of the Board. Explain the banking codes and rules.

Explanation of powers of the Board

Explanation of banking codes and rules

 

6 Explain the cooperative banks principles. Explain about the business that can be done by a Co-operative Banks.

Explanation of cooperative bank principles

Explanation of business that can be done by co-operative banks

 

MA0038 & BANKING OPERATIONS

1 Explain the principles of banking. Explain the role of banks.

Explanation of principles of banking

Explanation of role of banks

 

 

2 Explain about the operational efficiency and productivity planning. Explain about the business planning and targeting.

Explanation of operational efficiency and productivity planning

Explanation of business planning and targeting.

 

3 Explain the applicability of Marketing Mix in Banks. Write about Private Vs Public Banks.

Explanation of applicability of Marketing Mix in Banks

Explanation of Private Vs Public Banks

 

4 Explain the Asset Liability Management (ALM) Strategy. Write about the ALM perspectives.

Explanation of ALM strategy

Explanation of ALM perspectives

 

5 Explain the kinds of mergers. Write about the valuation procedures in mergers and acquisitions.

Explanation of kinds of mergers

Explanation of valuation procedures in mergers and acquisitions

 

6 Write short notes on:

Profitability Analysis Models

Risk based Models

Traditional Performance Models

 

MA0039 & RETAIL BANKING

1 Explain the reasons for retail growth- An analysis. Give the advantages of retail banking. Explain the barriers to the development of banking sector in India.

Explanation of reasons for retail growth-an analysis

Advantages of retail banking

Explanation of the barriers to the development of banking sector in India.

 

2 Write short notes on:

a) Door step Banking

b) Mobile Banking

Door step banking

Mobile Banking

 

3 Explain about the types of customers in retail banking.

Individuals

Joint account holder

Sole proprietor

Partnership

Karta

 

4 Explain about cheque and its features. Explain the aspects on which a banker has to verify.

Explanation of cheque and its features

Explanation of aspects on which a banker has to verify

 

5 Explain about clearing cheque and its features. Explain about Inter Bank Settlements.

Explanation of clearing cheque

Explanation about Inter bank settlements

 

6 Explain on Leveraging Technology. Write about Product and process innovation. Also write down on Technology Vs Global competition.

Explanation on leveraging technology

Explanation on product and process innovation

Explanation on Technology Vs Global competition

SEM 3 OM FALL 2014 ASSIGNMENTS

OM0010 OPERATIONS MANAGEMENT

 

1. Define operations strategy. What are the differences between manufacturing and service organisations in terms of operations strategy?

[Definition of operations

List and explain differences between manufacturing and service organisations in terms of operations strategy]

 

2. Explain the characteristics of services.

[Explanation of characteristics of services]

 

3. What is inventory control? Explain the factors considered in inventory control.

[Definition of inventory control

Explanation of factors considered in inventory control]

 

4. Explain the applications of queuing models

[Give the different applications of the queuing models]

 

5. Write short notes on Markov analysis.

[Definition of Markov analysis.

Characteristics of Markov analysis.

Assumptions of Markov analysis.

Applications of Markov analysis.]

 

6. Describe the various types of decision making models.

[List the models

Describe the 3 decision making models]

 

OM0011- ENTERPRISES RESOURCE PLANNING

 

1 Explain the relationship between business functions and business processes in the insurance sector

[Explaining the terminologies business function and business processes]

Explaining the relationship with insurance example]

Drawing the relationship with a diagram]

 

2 Explain ERP selection process

[Explaining ERP selection process]


3 Earlier payroll systems used the systems which were more than process time sheets, print payroll checks and keep total so f annual wages and deductions. Present day systems used computer-based system that optimizes the collection, collation, transfer and presentation of information throughout an organisation. Explain the various Roles of MIS. Explain decision support system and its advantages and disadvantages

[4 roles of MIS

Defining decision Support system

Advantages and disadvantages of DSS]

 

4 Evaluate the role of vendor evaluation sub-module of the materials management module

[explaining vendor evaluation

Explaining the role of vendor evaluation sub module]

 

5 Write short notes on

a. Sub-modules of CRM

b. Features of human resource management module

[a. Explaining the 3 sub-modules of CRM

b. Listing at least 4 features]

 

6 a. Explain some of the technologies provided by PeopleSoft Inc.

b. Explain the different modules under MFG/PRO application

[a. Explaining 3 technologies

b. Explaining 4 modules]

 

 

OM0012- SUPPLY CHAIN MANAGEMENT

 

1 Write short notes on:

Intermodal transportation

Capacitated plant location model

Bulk shipments

Purchasing strategies

 

2 Discuss the steps involved in the measurement of supplier performance.

A Listing of the steps involved in the measurement of supplier performance

Explanation of the steps involved in the measurement of supplier performance

 

3 Write short notes on:

Lead time reduction

Cross docking

Distributor integration

E-sourcing

 

4 What are the issues faced in global supply chain?

A Explanation of the issues faced in global supply chain

 

5 What is standardization? Explain the four approaches to standardization?

A Explanation of standardization

Description of the approaches to standardization

 

6 Discuss the impacts of e-commerce on SCM.

A Listing of the impacts of e-commerce on SCM

Explanation of impacts of e-commerce on SCM

 

OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT

 

1 Explain the methods that are used by an organisation to improve its productivity.

[Describe the 2 methods commonly used by an organisation to improve its productivity

Job analysis

Work study]

 

2 Write short notes on Line of Balance(LOB) technique.

[Where is LOB used

Definition of LOB

Steps in LOB technique]

 

3 a. Discuss the role of the government in deciding and selecting a plant location.

b. Describe the process of aggregate planning

[a.Discuss the role of the government in deciding and selecting a plant location in the backward regions of India

Discuss the role of the government in balancing the regional development – with reference to organisation locating their bases in developed areas

b. explain the aggregate planning process with the help of an example]

 

4 What are the factors an organization considers while selecting material handling equipment?

[Explanation of the various factors an organization considers while selecting material handling]

 

5 Explain the steps in ISO 9000 registration and list any 4 advantages of ISO 9000 series.

[Explanation of steps

Advantages]

 

6 Write short notes:

Value Stream Mapping (VSM)

[Explanation of VSM

Advantages of VSM

Steps the organization performs to create VSM]

 

SEM 3 MARKETING FALL 2014 ASSIGNMENTS

MK0010- Sales Distribution and Supply Chain Management

 1 When one member of distribution channel tries to maximize its profits at the expense of rest of the members, it will create conflicts, resulting in the decline of profits. To avoid these conflicts, now retail firms have started forming vertical

Marketing systems (VMS). Explain the three types of VMS through which goods and services are usually distributed to customers.

Definition of VMS

Three types of VMS

 

2 Explain recent trends in the area of sales management under International sales management.

Definition of sales management

Explanation of trends

 

3 An organization needs to be extremely cautious in making investments in various types of inventories. The extent of control required to be maintained on all items is not the same. Explain some important tools of Inventory management like ABC analysis, Just-In-Time & Economic order quantity model.

Definition of Inventory and Inventory Management

ABC analysis, Just-In-Time &Economic Order Quantity Model

 

4 Explain the SCOR model with a diagrammatic representation.

SCOR model

Focusing Aspects with diagram

 

5 Explain the challenges faced by International Sales Manager

Listing of challenges faced by International manager

 

6 Describe the supply chain Benchmarking Procedure.

Definition of Benchmarking

Procedure for supply chain benchmarking

 

MK0011- CONSUMER BEHAVIOUR 

1 Explain the tri-component attitude model

Cognitive component

affective component

conative component

 

2 Describe the levels of consumer decision making while buying.

Levels

 

3 Explain brand image and the dimensions of brand personality

Explanation of brand image

Dimensions of brand personality

 

4 Explain the VALS (Value and Lifestyle) framework with diagram.

VALS Framework

Diagram

 

5 Explain the five categories of Adopters in innovation process.

Five categories

 

6 Briefly discuss the decision-making models.

Nicosia Model of Consumer Decision-Making

Howard-Sheth Model

Engel, Blackwell, Miniard Model

 

MK0012- Retail Marketing

 

1 Discuss the Retail pricing strategies.

Explanation about pricing in retail

Retail Pricing Strategies

 

2 Describe the Retail Buying Process in brief.

Definition of retailing

Explanation of retail buying process

 

3 Explain the Retail Merchandising Management (RMM) in brief.

Definition of Retail Merchandising

Steps involved in RMM

 

4 Define e-tailing. Explain the future of electronic retailing.

Definition of e-tailing

Future of e-tailing

 

5 Price is a highly sensitive and visible part of retail marketing mix. Retailer’s overall profitability depends on Pricing. It plays an important role in strategic decision making process. Explain various pricing strategies are adapted by the retailer according to the situation.

Explanation of pricing in Retail

Retail Pricing strategies

 

6 Describe any three Rural retail strategies in brief.

Definition of Rural retail

Any three Rural retail strategies

 

MK0013- MARKETING RESEARCH

 

1 Define Research and its characteristics. Also explain any seven types of research.

Definition and characteristics of research

Types of Research

 

2 Explain the various types of Consumer and Business to Business (B2B) market research.

Types of Consumer market research

Types of B2B market research

 

3 Discuss the various Techniques of Sales Analysis and forecasting in estimating the current market demand.

Qualitative techniques

Quantitative techniques

 

4 Discuss the Various techniques of Probability sampling techniques in detail with examples.

Definition of probability sampling

Techniques of probability sampling

 

5 Explain the process of sampling and classification of non-probability sampling techniques.

Definition of sampling

Process of sampling

Classification of non-probability sampling

 

6 Discuss the features of online marketing research and its types.

Definition

Features

Types

SEM 3 HR FALL 2014 ASSIGNEMNTS

MU0010 – MANPOWER PLANNING & RESOURCING

 1 What do you mean by Manpower Planning? Describe the various stages & obstacles involved in Manpower Planning.

Definition of Manpower Planning

Explain the various stages involved in Manpower Planning

Explain the obstacles in Manpower Planning

 

2 What do you mean by Human Resource Accounting (HRA)? Discuss the objectives and advantages of HRA.

Definition of Human Resource Accounting

Describing the objectives of HRA

Describing the major benefits of HRA

 

3 Explain the Selection process undertaken by an organization.

Listing out the steps in selection process

Explanation of the steps in the selection process

 

4 Discuss in details the Employee Exit Process

Explaining the Employee Exit process in detail

 

5 As an HR, you are asked to focus on the Talent Development Process in your organization .How would you define Talent Development? Explain the necessity of Talent Development from an HR perspective. Explain the model for achieving excellence in Talent Development

Definition of Talent Development

Explain the necessity of Talent Development

Factors responsible for achieving Talent Development

 

6 Write short notes on the following:

a)Recruitment

b)Succession Planning

a) Meaning and objectives of Recruitment

b) Concept of Succession Planning

 

MU0011 – Management and Organizational Development

 

1 Define Organizational Development (OD).What are the characteristics of OD?

A Definition of Organizational Development

Explain the characteristics of OD

 

2 As an HR, you find that the OD professional in your organization is not competent enough. What are the competencies you will consider in a good OD professional?

A Explain any ten competencies required for OD professional

 

3 Discuss the Ethical Dilemmas in practicing OD

A Explain the ethical dilemmas in practicing OD

 

4 What is Performance Appraisal? What are the purposes and characteristics of Performance Appraisal? Describe the steps in Performance Appraisal System.

A Definition of Performance Appraisal

Describing the purposes of Performance Appraisal

Describing the characteristics of Performance Appraisal

Explanation of the steps in Performance Appraisal System

 

5 What is a Learning Organization? Discuss the attributes of a learning organization. Explain the various learning disciplines in learning organization

A Definition of a Learning organization

Describing the attributes

Explaining the five basic learning disciplines

 

6 Write short notes:

a) Role Analysis Technique (RAT)

b) Reward Systems

A Meaning and steps in RAT

Meaning, objectives and types of rewards

 

MU0012 – Employee Relations Management

 

1 Define Strategy. Describe the different strategy levels in an organization

A Definition of Strategy

Explain the different strategy levels in an organization

 

2 What do you mean by Human Resource Information System (HRIS)? Describe the various modules of HRIS. Discuss some of the HRIS software.

A Definition of HRIS

Explain any five modules of HRIS

Describe any three examples of HRIS software

 

3 As an HR of a Company, you are asked to focus on the causes of Grievance and the Grievance handling procedure. What according to you are the reasons of Grievance? Explain the pre-requisites you will consider while addressing Grievance handling procedure

A Explain the causes of Grievance

Describe the essential pre-requisites of a Grievance Handling procedure

 

4 Discuss the Collective Bargaining Process and its issues

A Explaining the Collective Bargaining process

Explaining the Collective Bargaining issues

 

5 What is a Trade Union and what are its activities? Explain the functions of Trade Unions.

A Meaning of Trade Union

Describing the activities of Trade Unions

Explaining the Functions of Trade Unions

 

6 Write a brief note on the following:

a) Trait theory

b)ERG theory

A Meaning and concept of Trait theory

Meaning and concept of ERG theory

 

MU0013 –HR Audit

 

1 Define Human Resource Planning (HRP).Discuss the objectives of Human Resource Planning

A Meaning of Human Resource Planning

Explain the four main objectives of Human Resource Planning

 

2 Suppose you have joined as an HR and you are asked to carry out the HR Audit process in your organization. What are the methods you will consider while implementing the HR Audit process?

A Explain the methods involved in the HR Audit process

 

3 What are the areas of HR Audit? Explain any four of them

A Listing the areas of HR Audit.

Explaining any four of them.

 

4 What do you mean by HR Scorecard? Explain the steps undertaken to approach a Human Resource Scorecard

A Definition of HR Scorecard

Explaining the steps in HR Scorecard Approach

 

5 Write a brief note on the effectiveness of Human Resource Development Audit as an intervention.

A Explaining the Effectiveness of Human Resource Development Audit as an intervention

 

6 Write a short note on the following:

a)Flanholtz model(Rewards evaluation model)

b) Pekin Ogan model

A Concept and steps involved in Flanholtz model

Concept and steps involved in Pekin Ogan model

 

SEM 3 FINANCE FALL 2014 ASSIGNMENTS

MF0010 & SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT

 

1 Describe the investment process.

Each step carries 2 marks for all the 5 steps

 

2 Write about the secondary markets? Explain the role of financial intermediaries.

Introduction of secondary markets

Introduction to financial intermediaries

Role of financial intermediaries

 

3 Explain the meaning of risk. Describe the factors that affect risk

Meaning of risk

Factors that affect risk

 

4 Briefly explain the variables that are analyzed in economy analysis.

Introduction to economic analysis

Explanation on variables

 

5 Explain about technical indicators and how are they used?

Introduction on technical indicators

Explanation on technical indicators

Uses of technical indicators

 

6 Explain the assumptions of Capital Asset Pricing Model (CAPM). Give a short note on Separation Theorem, Capital Market Line (CML) and Security Market Line (SML)

Assumptions of CAPM

Separation Theorem

CML and SML

 

 

MF0011 & MERGERS AND ACQUISITIONS

 

1 Explain the five stage model of mergers and acquisitions.

Each stage carries 2 marks. Explanation of 5 stages

 

2 What do you understand by demerger? Write about the tax implications of demergers. Explain the characteristics of demerger.

Meaning of demerger

Tax implications of demergers

Characteristics of demerger

 

3 Explain about Employee Stock Ownership Plans (ESOP). Write down about the rules of ESOP and types of ESOPS.

Explanation of ESOP

Rules of ESOP

Types of ESOP

 

4 Write Short notes on:

Exchange rates

External advantages in differential products

Political and economic stability

Exchange rates with example

External advantages in differential products

Political and economic stability with example

 

5 Give the meaning of buyback of shares. Explain the objectives and guidelines for buyback of shares.

Meaning of buyback of shares

Objectives of buy back of shares

Guidelines for buyback of shares

 

6 Explain the methods of accounting of amalgamation with example.

Pooling of interests method

Purchase method

Lump sum method

Net asset method

Net payment method

Intrinsic method

 

MF0012 & TAXATION MANAGEMENT

 

1 Explain the objectives of tax planning. Discuss the factors to be considered in tax planning.

Objectives of tax planning

Factors in tax planning

 

2 Explain the categories in Capital assets.

Mr. C acquired a plot of land on 15th June, 1993 for 10,00,000 and sold it on 5th January, 2010 for 41,00,000. The expenses of transfer were 1,00,000.

Mr. C made the following investments on 4th February, 2010 from the proceeds of the plot.

a) Bonds of Rural Electrification Corporation redeemable after a period of three years, 12,00,000

b) Deposits under Capital Gain Scheme for purchase of a residential house 8,00,000 (he does not own any house)

Compute the capital gain chargeable to tax for the AY2010-11.

Explanation of categories of capital assets

Calculation of indexed cost of acquisition

Calculation of long term capital gain

Calculation of taxable long term capital gain

 

3 Explain major considerations in capital structure planning. Write about the dividend policy and factors affecting dividend decisions.

Explanation of factors of capital structure planning

Explanation of dividend policy

Factors affecting dividend decisions

 

4 X Ltd. has Unit C which is not functioning satisfactorily. The following are the details of its fixed assets:

Asset

Date of acquisition

Book value (Rs. lakh)

Land

Goodwill (raised in books on 31st March, 2005)

Machinery

Plant

10th February, 2003

5th April, 1999

12th April, 2004

30

10

 

40

20

 

The written down value (WDV) is ` 25 lakh for the machinery, and 15 lakh for the plant. The liabilities on this Unit on 31st March, 2011 are 35 lakh.

The following are two options as on 31st March, 2011:

Option 1: Slump sale to Y Ltd for a consideration of 85 lakh.

Option 2: Individual sale of assets as follows: Land ` 48 lakh, goodwill ` 20 lakh, machinery 32 lakh, Plant 17 lakh.

The other units derive taxable income and there is no carry forward of loss or depreciation for the company as a whole. Unit C was started on 1st January, 2005. Which option would you choose, and why?

Computation of capital gain for both the options

Computation of tax liability for both the options

Conclusion

 

5 Explain the Service Tax Law in India and concept of negative list. Write about the exemptions and rebates in Service Tax Law.

Explanation of Service Tax Law in India

Explanation of concept of negative list

Explanation of exemptions and rebates in Service Tax Law

 

6 What do you understand by customs duty? Explain the taxable events for imported, warehoused and exported goods. List down the types of duties in customs

An importer imports goods for subsequent sale in India at $10,000 on assessable value basis. Relevant exchange rate and rate of duty are as follows:

 

Particulars

Date

Exchange Rate Declared by CBE&C

Rate of Basic Customs Duty

Date of submission of bill of entry

25th February, 2010

45/$

8%

Date of entry inwards granted to the vessel

5th March, 2010

49/$

10%

Calculate assessable value and customs duty.

Meaning and explanation of customs duty

Explanation of taxable events for imported, warehoused and exported goods

Listing of duties in customs

Calculation of assessable value and customs duty

 

MF0013 & INTERNAL AUDIT AND CONTROL

 

1 Distinguish between secretarial audit and cost audit. Write the advantages and disadvantages of continuous and periodical audit.

Difference between secretarial audit and cost audit

Advantages and disadvantages of continuous and periodical audit

 

2 Write the characteristics of internal check system. Explain the essentials of effective internal auditing.

Characteristics of internal check system

Essentials of effective internal auditing

 

3 The audit firm follows certain policies and procedures. Explain the quality control policies adopted by an audit firm.

Explanation of all the 12 points under audit firm

 

4 Explain the basic principles of governing internal control

Basic principles of governing internal control

 

5 Discuss the specific problems of Electronic Data Processing (EDP) relating to internal control.

Explanation of all problems of EDP

 

6 Explain the factors for having the effective internal control system for a bank.

Explanation of various aspects of having the effective internal control system

 

 

MB0050 RESEARCH METHODOLOGY

 

1 Research is a sequential method of enquiry, directed towards a clear implicit or explicit objective. Describe in detail the steps to be carried out in a typical research study.

Meaning of Research

Listing the steps

Explanation of the steps in a research study

 

2 What are descriptive research designs? Explain the different kinds of descriptive research designs.

Meaning of Descriptive Research designs

Kinds of Descriptive research designs

 

3 The procedure of testing hypothesis requires a researcher to adopt several steps. Describe in brief all such steps.

Meaning of hypothesis

Steps in testing hypothesis

 

4 a. Distinguish between:

i. Schedules and Questionnaires

ii. Open ended and closed ended questions

b. Explain the questionnaire design process.

a. Differences

b. Questionnaire design process

 

5 a. What is the analysis of variance? What are the assumptions of the technique? Give a few examples where the techniques could be used.

b. The following data represents the number of units produced by four operators during three different shifts:

Shifts

Operator

 

A

B

C

D

I

10

8

12

13

II

10

12

14

15

III

12

10

11

14

Perform a two-way analysis of variance and interpret the result.

a. Meaning, Assumptions and examples

b. Formulas, Calculation, Solution and Interpretation to the problem

 

6 Explain the Structure of the Research Report. What are the guidelines for effective report writing?

Explanation of the Structure of the Research Report

Guidelines for effective report writing

 

MB0051-Legal Aspects of Business

 

1 “Discharge refers to the termination of contractual relationship between the parties”. Explain the statement along with different modes of discharging a contract.

Explanation of service positioning

Explanation of modes

 

2 Explain the meaning of Power of Attorney, its types and clause related to registration.

Meaning

Types

Registration

 

3 Explain the procedure of registration of partnership firms.

Explanation

 

4 What are the circumstances under which breach of condition is treated as breach of warranty?

Explanation

 

5 Explain the procedure for filing a complaint and admission of complaint in consumer protection act.

Filing a complaint

Admission of complaint

 

6 Write short notes on:

a) Shares and its classification

b) Meetings and its classification

a) Meaning and classification

b) Meaning and classification

 

SMU MBA SEM 4 BANKING FALL 2014 ASSIGNMENTS

 

MA0041 & MERCHANT BANKING AND FINANCIAL SERVICES

 

1 Explain the concept of merchant banking. Write general obligations and responsibilities of merchant bankers.

Explanation of merchant banking

Explanation of obligations and responsibilities of merchant bankers

 

2 Write short notes on:

a) Pre-issue activities of merchant banker

b) Post-issue activities of merchant banker

c) Book building 75 percent

Explanation of Pre-issue activities

Explanation of Post-issue activities

Explanation of book building 75 percent

 

3 What is loan syndication? Explain the benefits of loan (Credit) Syndication and various instruments for loan syndication.

Meaning of loan syndication

Benefits of loan syndication

Explanation of instruments for loan syndication

 

4 Explain all the types of leasing. Explain the limitation and problems in leasing.

Explanation of types of leasing

Explanation of limitations and problems in leasing

 

5 Explain the features of factoring. Write the advantages and disadvantages of factoring.

Explanation of features of factoring

Explanation of advantages and disadvantages of factoring

 

6 Write the features of money markets in India. Explain the participants in the money market.

Explanation of money markets in India

Explanation of participants in money markets

 

MA0042 & TREASURY MANAGEMENT

 

1 Write the functioning of the financial system. Explain about cross border financing.

Explanation of financial system

Explanation of cross border financing

 

2 Explain the role of a Treasury Manager or Treasurer. Give the differences between a treasury of a corporate and a bank.

Explanation of the role of a treasury manager or a treasurer

Differences between a corporate treasury and bank treasury

 

3 What is call money market? Write the advantages of call market.

Explain about the commercial papers with its advantages.

Explanation of call money market and advantages of call market

Explanation of commercial papers with its advantages

 

4 Give an introduction of Foreign Exchange Exposure Management and write about the three types of exposures with examples.

Introduction of Foreign Exchange Exposure Management

The three types of exposures (Transaction exposure, translation exposure and Economic exposure) with examples

 

5 Write short notes on:

a) Regulatory Pressure

b) Regulatory Arbitrage

c) Treasury Product Development

Explanation of regulatory pressure

Explanation of Regulatory Arbitrage

Explanation of Treasury Product Development

 

6 Treasury has become an integral part of business function. How does Information Technology (IT) play an effective role? Write about the Treasury Information Systems.

Explanation of information technology playing an effective role

Explanation of Treasury information system

 

MA0043 & CORPORATE BANKING

 

1 Explain the role of RBI in growth of Corporate Banking. Write the principles of lending to corporate sector.

Explanation of role of RBI in growth of corporate Banking

Principles of lending to corporate sector

 

2 Write short notes on:

a) Loan Syndication

b) Commercial Paper

c) Certificate of Deposit

Loan syndication

Commercial Paper

Certificate of Deposit

 

3 Letter of Credit is a letter from bank guaranteeing that a buyer payment to a seller will be received on time and for the correct amount.

Give a brief introduction of letter of credit and write the complete mechanism of letter of credit. Explain the types of letter of credit.

Introduction of letter of credit

Complete mechanism of letter of credit

Explanation of types of letter of credit

 

4 Forfaiting was originated in 1960. It is an international supply chain financing. Explain the process of forfaiting and its characteristics. Write the differences between Factoring and Forfaiting.

Explanation of process of forfaiting and its characteristics

Differences between Factoring and Forfaiting

 

5 Explain the internal and external reasons for industrial sickness.

Explanation of internal reasons for industrial sickness

Explanation of external reasons for industrial sickness

 

6 Explain the main features of Foreign Exchange Management Act (FEMA). Give the differences between Foreign Exchange Regulation Act (FERA) and FEMA.

Explanation of main features of foreign exchange management

Differences between FERA and FEMA

 

MA0044 & INSTITUTIONAL BANKING

 

1 In Development Finance Institution (DFI) explain the changing face of DFIs in India. Write about the challenges faced by DFIs and reorientation of DFIs.

Explanation of changing faces of DFIs

Explanation of challenges faced by DFIs

Reorientation of DFIs

 

2 Give a brief introduction of Small Industries Development Bank of India (SIDBI). Explain the important schemes of SIDBI. Write any few challenges in financing Small Scale Industries (SSIs).

Introduction of SIDBI

Schemes of SIDBI

Challenges in financing Small Scale Industries (SSIs)

 

3 Explain the role of Non-Banking Financial Companies (NBFCs) in agricultural finance. Explain the RBIs regulation over DFIs.

Explanation of role of NBFCs in agricultural finance

Explanation of RBIs regulation over DFIs

 

4 Write about the Power Finance Corporation Limited (PFC). Explain about Indian Railways Finance Corporation (IRFC) and Venture Capital Funds(VCFs).

Explanation of PFC

Explanation of IRFC

Explanation of VCF

 

5 Explain the role of technology in institutional banking and also write about the advantages and challenges of technology in institutional banking.

Explanation of the role of technology in institutional banking

Explanation of advantages and challenges of technology in institutional banking

 

6 Give short notes on:

External Commercial Borrowings(ECBs)

Board for Financial Supervision(BFS)

Prompt Corrective Action(PCA) scheme

Management of Non-Performing Assets (NPAs)

 

SMU MBA SEM 4 HCS FALL 2014 ASSIGNMENTS

 

MH0056 – Public Relations & Marketing for Healthcare Organizations

 

 1 Explain the concept of service and marketing. Discuss the steps involved in healthcare marketing process.

Explanation of concept of service

Explanation of concept of marketing

Explanation of all the steps involved in healthcare marketing process

 

2 Discuss the various steps involved in marketing research.

Explanation of all the steps involved in marketing research

 

3 Discuss the types of public relations research.

Explanation of primary research

Explanation of secondary research

 

4 Discuss the current scenario of medical tourism in India.

Explanation of medical tourism

Explanation of present situation of medical tourism

Advantages of medical tourism

 

5 Discuss the future of healthcare marketing.

Brief outline of healthcare marketing

Explanation of future of healthcare marketing

 

6 Explain the standard metrics to evaluate public relations in healthcare.

Key factors of PR measurement and evaluation

Explanation of various PR evaluation components

 

 

MH0057 – Management of Healthcare Human Resources

 

1 Define manpower planning. Explain the steps in manpower planning.

Definition

Explanation of steps

 

2 Define training. Explain the various steps involved in the training cycle.

Definition

Explanation

 

3 Discuss the importance of HRM in healthcare organisations.

Explanation of HRM in general

Importance of HRM for the employees, society and the organisation

Strategic role of HRM in healthcare

 

4 Explain the impact of government on reward management.

What is reward management

Impact of government on reward management

5 Explain the importance of human relations in healthcare services.

Brief overview of human relations in healthcare services

Explanation of importance of human relations in healthcare services

 

6 A healthcare organization opens a new cafeteria. Consider that you are the HR manager of the healthcare organization and you are given the task of recruiting the staff for managing, cooking food, cleaning the cafeteria and so on. Explain the various methods of recruitment you would follow in selecting the right candidate for the job.

Listing the various processes in recruitment

Explanation of various processes

 

MH0058 – Legal Aspects in Healthcare Administration

 

1 Define informed consent. Explain Health Insurance Portability and Accountability Act.

Definition of informed consent

Explanation of HIPAA

 

2 Define liability. Explain the concept of accountability and vicarious liability.

Definition

Explanation of the concept of accountability

Explanation of the concept of vicarious liability

 

3 Discuss the rights and responsibilities of the patient.

Rights of the patient

Responsibilities of the patient

 

4 Define abortion. Discuss medical termination of pregnancy act.

Definition of abortion

Explanation of MTP act

 

5 Explain the regulatory requirements in setting up and running a blood bank.

Explanation of the important regulatory requirements in setting up and running a blood bank

 

6 Discuss the important documents and ethical codes in medical ethics.

Mentioning the important documents in medical ethics

Explanation of Hippocratic Oath

Explanation of Declaration of Geneva

Explanation of International Code of Medical Ethics

 

MH0059 – Quality Management in Healthcare Services

 

1 Discuss the application of quality concepts and philosophies to the healthcare industry.

Explanation of the application of quality concepts and philosophies to the healthcare industry

 

2 Explain the six sigma concept.

Explanation of the six sigma concept with DMAIC principle of problem solving

 

3 Discuss the various quality tools.

Mentioning the various quality tools

Explanation of the quality tools

 

4 Explain the steps followed in implementation of QMS in healthcare organization.

Explanation of steps followed in implementation of QMS in healthcare organization

 

5 Define total quality management. Discuss the importance of TQM in healthcare.

Definition of total quality management

Explanation of importance of TQM in healthcare

 

6 Discuss the benefits of quality management in clinical services.

Explanation of all the key benefits of quality management in clinical services

 

SMU MBA SEM 4 MARKETING FALL 2014 ASSIGNMENTS

 MK0015-Services Marketing and Customer Relationship Management

 

1 “Positioning a service in the marketplace is much like positioning a product”. Explain Service positioning and its purpose with the help of an example.

Explanation of service positioning

Explanation of purposes

Example

 

2 Elaborate GAP analysis in detail.

Explanation of GAP Model.

 

3 “Interaction plays a lead role in building customer relationships”. Explain CIM in this context.

Explanation of CIM

Explanation of Methods

 

4 What are the various types of conflicts in marketing services?

Explanation of types

 

5 Elaborate the important steps that service providers should bear in mind while implementing one to one marketing.

Explanation

 

6 Write short notes on:

a) E-CRM

b) Customer Retention

a) Meaning, opportunities and benefits

b) Meaning and Strategies

 

MK0016- Advertising Management and Sales Promotion

 

1 Discuss the DAGMAR approach in setting objectives and measuring effectiveness of advertising.

Meaning of DAGMAR approach

Explanation of DAGMAR approach

 

2 What is Gestalt psychology? Explain with examples how it resembles the way a person fits in the advertising message with his/her existing knowledge.

Discussion about Gestalt psychology

Explanation

 

3 Advertising is a paid form of communication. It has gained its significance since it attempts to build a positive attitude towards a product. Explain the characteristics and objectives of advertising.

Definition of advertising

Characteristics

Objectives

 

4 What is “above the line” and “below the line” activities with respect to marketing communications? Explain the concept in detail.

Define media

Explanation of the concepts

 

5 Describe the AIDA model of consumer response hierarchy with the help of diagram.

Explanation of AIDA model

Diagram

 

6 Describe some of the strategies for effective marketing and advertising in rural market.

Discuss the nature of rural market

Strategies

 

MK0017- E-MARKETING

 

1 What is e-mall? Explain the various types of online stores in an e-mall.

Definition of e-mall

Various types of online stores

 

2 An electronic marketplace (e-marketplace) refers to a website created for common interest. It integrates the online and physical component of a company. Discuss the five kinds of partners in an e-marketplace.

Explanation of e-marketplace

Five kinds of partners in an e-marketplace

 

3 Discuss the major legal and ethical issues in e-marketing.

A. Legal issues

B. Ethical issues

 

4 Explain the factors that influence e-consumer’s buying behaviour.

Definition of e-marketing

Factors influencing

 

5 Functions of E-marketing are represented by 2P+2C+3S formula (Personalisation, privacy ,customer service, community, site, security, and sales promotion). These functions form the framework of an e-marketing strategy. Discuss this formula with a diagrammatic representation.

Explanation of 2P+2C+3S formula in detail

Diagram

 

6 Discuss the selling methods and sales promotion of E-marketing.

Explanation of Selling methods

Explanation of sales promotion of e-marketing

 

MK0018– International Marketing

 

1 Discuss the different management orientations of a company. How does it affect international marketing?

Management orientations

Effect on international marketing

 

2 Discuss how culture plays an important role in international marketing. Give some examples of advertisements which failed due to lack of cultural understanding.

Importance of culture in international marketing

Examples

 

3 Explain different types of cost based pricing.

Types of cost based pricing

Explanation

 

4 Tobacco companies are targeting China as Chinese are heavy smokers. Which segmentation is this and what are the other international market segmentations?

Tobacco companies in china segmentation

Other segmentation

 

5 Write short notes on:

a) e Marketing

b) Spot and forward rates

a) meaning and benefits of e Marketing

b) Meaning and role of spot and forward rates

 

6 Discuss the role and activities of World Bank.

Role and activities of World Bank

 

SMU MBA SEM 4 TQM FALL 2014 ASSIGNMENTS

QM0015 ISO/QS 9000 ELEMENTS

 

1 Explain the key benefits of all eight principles of Quality management system. Mention the elements of Quality management system.

Benefits

Elements1Q

 

2 Explain the following:

a) Design review

b) Design verification.

Explanation of Design review

Explanation of Design verification

 

3 Explain conformance to requirements with respect to purchasing in ISO 9000. List out the steps followed in implementation of ISO 9000 in compliance to purchasing processes.

Conformance to requirements with respect to purchasing in ISO 9000.

Steps followed

 

4 Explain in-process inspection and testing. Discuss Measurement system analysis (MSA) in QS 9000.

Explanation of in-process inspection and testing

Explanation of Measurement system analysis

 

5 Explain the audit criteria. Briefly explain the audit process.

Explanation of audit criteria

Explanation of audit process

 

6 What are the advantages of employee training? What are the different activities an organisation should undertake while training the employees?

Advantages of employee training

Activities an organisation should undertake while training the employees

 

 

QM0016 MANAGING QUALITY IN THE ORGANIZATION

 

1 Describe the Leadership styles. Explain the various leadership theories.

Leadership styles

Leadership theories

 

2 Explain the following:

a) Quality Management Techniques

b) PDCA Cycle

Explanation of Quality Management Techniques

Explanation of PDCA Cycle (Meaning, Stages, Implementation)

 

3 “Quality management principles have to be followed by the organization so as to achieve their organizational goals”. In the light of this statement, explain the principles of Quality Management.

Listing the principles

Explanation

 

4 a) Explain the concept of process re-engineering.

b) Briefly explain Corrective Action Preventive Action (CAPA) system.

Concept of process re-engineering

CAPA system

 

5 Discuss the importance of employee involvement for maximizing the quality. Explain the importance of team building for organizations.

Employee involvement and Quality

Importance of Team building

 

6 Explain the theories of Motivation and Empowerment.

Theories of Motivation

Theories of Empowerment

 

 

QM0017 QUALITY MANAGEMENT SYSTEMS

 

1 “Quality Management System is a complete and planned approach to organizational management”. Describe the various principles of Quality Management Systems. What are the various approaches to Quality Management Systems?

Meaning of Quality Management System

Principles of Quality Management Systems

Quality Management System approaches

 

2 Explain the scope and goals of ISO/TS 16949. Describe the various benefits provided by ISO/TS 16949.

Scope

Goals

Benefits

 

3 Explain the procedures and benefits of SA 8000.

Procedures

Benefits

 

4 The People CMM is an organizational change model. Explain the maturity levels of People Capability Maturity Model (People CMM).

Meaning of PCMM

Maturity levels of People CMM

 

5 Explain the elements and benefits of Occupational Health and Safety Management Systems (OHSAS).

Meaning of OHSAS

Elements of OHSAS

Benefits of OHSAS

 

6 What is Business excellence? Explain the core themes of excellence. How to build an excellence framework?

Meaning of Business excellence

Core themes of excellence

Building an excellence framework

 

 

QM0018 QUALITY DEVELOPMENT METHODS

 

1 Explain the following:

a) SWOT analysis

b) Porter’s five force model

Explanation of SWOT analysis

Explanation of Porters Five force model

 

2 Distinguish between Qualitative and Quantitative methods. Explain the types of qualitative methods.

Differences

Types

 

3 Explain the importance of sustainability. Discuss the barriers to sustainability.

Meaning of sustainability

Importance of sustainability

Barriers of sustainability

 

4 Explain the areas of Value engineering. Describe the modelling techniques of Value engineering.

Meaning of Value engineering

Areas of Value engineering

Modelling techniques of Value engineering

 

5 “The strategies and elements of Kaizen call for tough efforts for improvement which involve participation of every employee in the organization”. Explain the various elements of Kaizen. List the key features of Kaizen.

Meaning of Kaizen

Elements of Kaizen

Features of Kaizen

 

6 Explain DMAIC and DMADV models. Distinguish between DMAIC and DMADV models.

Explanation of DMAIC model

Explanation of DMADV model

Differences

 

SMU MBA SEM 4 PM FALL 2014 ASSIGNEMNTS

PM 0015 – QUANTITATIVE METHODS IN PROJECT MANAGEMENT

 

1 Write short notes on:

  • Graphical Evaluation and Review Technique (GERT)
  • Cost control

 

2 Describe CPM technique of project planning

  • Explain what is the CPM
  • Steps in CPM planning
  • Benefits of CPM
  • Limitations of CPM

 

3 What do you understand by managing cash flow?

Description of Moving Averages and Exponential Smoothing

 

4 Describe how you can choose an appropriate forecasting model.

  • Guidelines for Selecting a Model for the Purpose of Forecasting
  • Performing a Residual Analysis
  • Measuring the Magnitude of the Residual Error Through Squared or Absolute Differences
  • Mean Absolute Deviation
  • Principle of Parsimony

 

5 Describe how you can display data using Gantt chart and Network Diagram Chart in MS Project.

Description of displaying data using Gantt chart

Description of displaying data using network diagram chart

 

6 How to create a report on the project activities in the MS Project.

Setting Up of Reports

Process of Creating or Editing Reports

Reports that can be printed

Check the Reports Available

Print a Report

Reports by Report Type

 

 

PM 0016 –PROJECT RISK MANAGEMENT

 

1 Mention the steps followed in the risk identification process.

Explain the five steps followed in the risk identification process

 

2 What are the strategies used in risk response planning process.

Explain the strategies for negative risks

Explain the strategies for positive risks

 

3 What are the steps to balance short term and long term plans? What are the risk impacts? Give examples.

Listing of the steps to balance short term and long term plans

Examples of risk impact

 

4 Explain contract management? List the differences between a program and a project in business.

Explanation of contract management including types of contracts

Listing the differences between a program and a project in business

 

5 Pavan Misra is a project manager in Latitude Software Pvt Ltd Company. Pavan attended the seminar conducted annually in HCF convention centre, Lucknow. One of the managers portrayed the following situation at a company at which he had worked:

In any organisation the project managers were remunerated for rectifying the problems in troubled projects. A manager who took a project that was not in good shape had refurbished it to good shape and it was appreciated by the customers. He could foresee a sizable bonus at his next performance review. The management analysed it to be a proper way to encourage their employees to outstanding performance.

One project manager at this company analysed this incentive system and, as should have been expected by upper management, employed it in his own best interest. He would secretly allow his projects to worsen slowly until they were on the edge of cancellation, then, with obvious, evident, heroic effort, would revive them. His actions – of which he made certain that his managers were aware – earned him considerable bonuses time and again. The higher management finally came to know that he was the cause of the problems that his projects suffered, and he was immediately dismissed.

Pavan’s response to this presentation was twofold:

Good for the Manager

Top management at this company made it apparent to the project manager that it was his interest to save a troubled project. If top management didn't analyse to provide him with a troubled project, he had to provide it for himself. The manager showed discernment and cleverness in supervising his projects in such a way that he could concurrently attain the company's goal and his own (financial reward).

Shame on the Company

Top management at this company failed to guarantee that the project manager's best interest overlapped with the company's best interest. If the company wanted to have projects that were in good shape throughout their lifetimes, then their incentives to the project managers should have been focused toward keeping projects healthy. Managers whose projects never weakened should have received greater bonuses than managers whose projects suffered and later recovered. Furthermore, they failed to distinguish the apparent skill that this manager had; rather than firing this manager the company should have changed its incentive system and let this manager grow in a situation that would simultaneously benefit the company.

What could have the company done to avoid such situation? Do you think that Risk mitigation is a useful approach for this company? Justify.

Evaluation of what the company could have done (relate it to evidence from the case)

Statement whether risk mitigation is useful

State the reasons for this stand

 

6 Explain the need for documentation?

Why documentation is vital

Aspects of project to document

Benefits

 

PM 0017 –PROJECT QUALITY MANAGEMENT

 

1 What is quality assurance? Explain the inputs , outputs and tools of quality assurance process.

Definition of quality assurance

Description of inputs to quality assurance

Description of tools and techniques used for quality assurance

Description of outputs of quality assurance

 

2 Write short notes on

  • PDCA cycle
  • Quality audits

 

3 Describe the Enterprise Project Management Model(EPM).

Definition

Model which supports EPM

Implementation of EPM

Advantages of EPM

 

4 Explain the project management value initiative.

General description of project management value initiative

six steps in the project initiative program

 

5 Briefly explain the seven forces involved in the success of quality in project management.

 

6 UK based Sonifex has been manufacturing equipments to broadcast audio for the radio, TV, security and telecommunications for more than 40 years. A reputation for building high quality, reliable professional audio products, 100% engineering and manufactured in their UK factory and is being used in facilities all over the world has been earned by Sonifex.

Sonifex is in private owned by its directors and headed by Marcus Brooke. Sonifex’s finest known products comprises of the award winning Courier portable flash-card recorder, which was chosen as the millennium product by the UK’s design council. The Red Box range of audio interfaces, that are designed for systems integrators and the lately introduced reference monitor range, a new series of rack-mount audio monitors that utilise the latest DSP (digital signal Processing) technology is also one of Sonifex’s product.

In the late 1990s, during the drift towards overseas manufacturing, the need to overhaul its complete operation if it were to maintain its status as a leading UK manufacture and to retain its expert manufacturing staff was recognised by Sonifex. Of late, the company realised that a modification needed in the way the manufacturing process was controlled so that stock control, invoicing and accounts can be incorporated. An Excel system called EFACS, allowed to do a lot of what was needed in terms of stock control and production planning. However, the system was very cumbersome and wasn’t really suited to the needs of a smaller company where one person usually has more than one task to be performed. Sonifex had its own in-house software expert that could perform a thorough inspection and take a look at the system to see how on the improvements. A new front end was created.

Sonifex was the first to invest in Dscope Series III audio analysers. In fact they were involved in helping to incorporate beta testing in the unit. A prototype was seen at a broadcast convention and the beta test was advised to perform as a must. The price was a factor- it is incredibly competitive when compared to the test equipment offered by other manufactures, but that wasn’t the only reason to be chosen. They were also convinced by its incredible feature-set and by its user friendliness, but the main deciding factor was that the system could be easily integrated into their test systems, enabling them to develop their own user interface, integrating the scope seamlessly into their own software system.

The company’s Dscope series III is an inclusive and powerful measurement system for analog and digital audio generation and analysis, consisting of digital audio carrier analysis, acoustic transducer testing and testing of sound devices. The net result of Dscope III was very a rapid diagnosis and correction of any manufacturing faults, with detailed test records being written directly into the test system, giving a complete product that was ever built. This, in turn led to far more effective component batch control of products on the manufacturing lines, and more efficient technical support of products in the field. Each and every step of the phase of the Dscope III series had to undergo a complete inspection, measurement of the devices and testing.

Sonifex thus has been able to standardise on the Dscope III series for both development and testing purposes, allowing engineers to exchange results and test procedures between departments. The Dscope III analysis was a important part of the company’s performance criteria.

Sonifex’s followed automated testing process and is now an integral part of its fresh software package, which was developed in-house. By doing the right inspection, measurement and testing at the right time Sonifex has retained their manufacturing operation in UK when many of the competitors had to move overseas. In spite of all this Sonifex continued to develop quality design and manufacture the quality products in such a way that customers come expecting them.

What were the challenges faced by Sonifex’s measurement system? Describe the role of inspection, measurement and testing in building Sonifex.

Listing of challenges

Description of the role of inspection, measurement and testing

 

PM 0018 –CONTRACTS MANAGEMENT IN PROJECTS

 

1 What is procurement management? Explain the basic steps in procurement process.

Definition of procurement management

Explain the six basic steps of procurement process

 

2 Explain condition for adopting National Competitive Bidding and the requirements of National Competitive Bidding

Explanation of

  • condition for adopting National Competitive Bidding and
  • requirements of National Competitive Bidding

 

3 List the features of Item Rate contracts and demonstrate how they are different from Lump Sum contracts.

Listing of features of Item Rate contracts

Differences

 

4 What is RFP? What are the types of consultancy contract?

Definition of RFP, What it includes

Description of types of consultancy contracts, where it is best suited

 

5 Briefly explain the areas of risk and causes of risk in contracts. Briefly describe five conditions for termination of a contract.

Explanation of various risks

Description of conditions for termination of contract

 

6 What is outsourcing? What are its benefits and draw backs? Write short notes on contract compliances

Explanation of outsourcing, benefits and drawbacks

Short notes on contract compliance

 

SMU MBA SEM 4 OM FALL 2014 ASSIGNEMNTS

OM 0015 – MAINTENANCE MANAGEMENT

 

1 What are the stages in the lifecycle management of any machinery?

[List the stages in the lifecycle management of any machinery

Explain what is done in each stage , you may use examples if needed.]

 

2 Write short notes on:

  • Fault tree analysis for improving maintenance effectiveness
  • Routine maintenance
  • Problems in maintenance scheduling
  • Wrench Time

 

3 Why detail analysis and use of different methods are essential requirements for taking suitable decisions on the equipment replacements? Explain briefly these methodologies used.

[Reasons for detail analysis and use of different methods

  • Decision Tree method.
  • Minimum Annual Cost method.
  • Barnes Formula method
  • MAPI Method]

 

4 Explain briefly the ABC classification and reasons behind recommending ABC and VED classifications for managing inventory of spare parts for maintenance?

[Explanation of ABC classification including class items and their features

Reasons behind recommending ABC and VED classifications for managing inventory]

 

5 Explain briefly the universal principles used for improving productivity of the maintenance management

  • [ Scientific principle
  • Measurement and control
  • Activity and responsibility
  • Customer and service relationship
  • Crew size
  • Timeliness]

 

6 What is meant by ‘Overall Equipment Effectiveness(OEE)’? What are its constituents and objectives served ? list the OEE Losses?

  • [Concept,
  • Components/consituents
  • objectives served by OEE, calculation of OEE
  • Listing of OEE losses]

 

 

OM 0016 – QUALITY MANAGEMENT

 

1 Explain Benchmarking, Quality Function Deployment (QFD) and their benefits

[Benchmarking

  • Reasons and Benefits of Benchmarking
  • Benchmarking Process
  • Types of Benchmarking

Quality Function Deployment

  • House of Quality
  • QFD Process

Benefits]

 

2 Explain the five key drivers that are essential for developing quality culture.

[Explanation of five key drivers for developing quality culture]

 

3 What are the different statistical distributions used to model various reliability parameters

[The exponential distribution

The Weibull distribution

normal distribution

lognormal distribution]

 

4 For modern products, explain the concepts on what on which design reviews are based

  • [compulsory because of either customer demand
  • conducted by a team consisting mainly of specialists
  • are formal
  • cover all quality-related parameters
  • design reviews are based on defined criteria
  • conducted at several phases
  • inputs from the design review]

 

5 What are the basic steps involved in audit reporting? Explain

  • [Review and finalise audit results
  • Audit details
  • System effectiveness
  • Conclusion to be reported
  • Request for corrective action.]

 

6 Write short notes on:

  • Quality assurance
  • Juran’s trilogy
  • Quality standards
  • Types of quality costs

 

OM 0017 – ADVANCED PRODUCTION AND PLANNING CONTROL

 

1 Explain the classification of inventory items and control techniques

  • [Always Better Control (ABC) Classification.
  • High, Medium and Low (HML) Classification.
  • Vital, Essential and Desirable (VED) Classification.
  • SDE Classification. (Scarce, Difficult, Easy)
  • Fast moving, Slow moving and Non-moving (FSN).
  • Maximum – Minimum System.
  • Two-Bin System.
  • Economic Order Quantity (EOQ).

 

2 Elucidate capacity scheduling and aggregate capacity scheduling.

[Concept of capacity scheduling and approaches aggregate capacity scheduling

  • main objectives of aggregate capacity scheduling
  • components in the aggregate capacity scheduling. They are:
  • strategies in aggregate capacity scheduling]

 

3 Describe lean and agile manufacturing

[Description lean and agile manufacturing

Lean vs agile manufacturing

Conclusion]

 

4 Outline scheduling guidelines and constraints.

[scheduling guidelines

scheduling constraints]

 

5 Write short notes on:

  • Master Production schedule
  • Gantt charts
  • Elements of FMS(Flexible Manufacturing System)
  • Short term capacity planning

 

6 What are the problems or criticisms of outsourcing,

[Quality risks

Public opinion

Language skill

Social responsibility

Quality of service

Staff turnover

Company knowledge

Qualifications of outsourcers]

 

OM0018- TECHNOLOGY MANAGEMENT

 

1. Consider that you are a manager in a company and you want to manage a technology that is newly incorporated.

a. Describe the effects of technologies on business.

b. Prepare a list of the factors that are considered in managing technology.

[a. Explaining the effects of technologies I business-5

b. Collect from the key issues in managing technological innovation-5]

 

2. The purpose of forecast is to improve the quality of the decisions related to selection of an alternative from available alternatives and not to force to accept a particular decision. Explain various techniques for forecasting with a neat diagram

[Diagram 3

Describing the techniques 7]

 

3. Write short notes on

a. Technology adoption

b. Technology diffusion

c. Technology absorption

[a. Technology adoption 3

b. Technology diffusion 3 10

c. Technology absorption 4]

 

4. When you choose a new technology, you may have to face some of the question like what are its functional requirements, non-functional requirements and does the technology fit the organization culture?

a. How do you answer for these questions?

b. What is memristor?

[a. Explaining eight tips related to the selection of a new technology

b. Explaining memristor 2]

 

5. Write short notes on

a. Bridging agencies

b. Problem solver model

c. Bar-Zakay model

d. Schlie, Radnor and Wad model

[a. Bridging agencies 2

b. Problem solver model 2 10

c. Bar-Zakay model 3

d. Schlie, Radnor and Wad model 3

 

6. Explain the basic scheme for knowledge based applications

[Diagram of basic scheme for knowledge based applications - 3

Explaining the knowledge based technologyprocess-7]

 

SMU MBA SEM 4 MIS FALL 2014 ASSIGNEMNTS

MI0038- ENTERPRISES RESOURCE PLANNING

 1 Explain the relationship between business functions and business processes in the insurance sector

Explaining the terminologies business function and business processes

Explaining the relationship with insurance example

Drawing the relationship with a diagram

 

2 Explain ERP selection process

Explaining ERP selection process

 

3 Earlier payroll systems used the systems which were more than process time sheets, print payroll checks and keep total so f annual wages and deductions. Present day systems used computer-based system that optimizes the collection, collation, transfer and presentation of information throughout an organisation. Explain the various Roles of MIS. Explain decision support system and its advantages and disadvantages

4 roles of MIS

Defining decision Support system

Advantages and disadvantages of DSS

 

4 Evaluate the role of vendor evaluation sub-module of the materials management module

Explaining vendor evaluation

Explaining the role of vendor evaluation sub module

 

5 Write short notes on

a. Sub-modules of CRM

b. Features of human resource management module

a. Explaining the 3 sub-modules of CRM

b. Listing at least 4 features

 

6 a. Explain some of the technologies provided by PeopleSoft Inc.

b. Explain the different modules under MFG/PRO application

a. Explaining 3 technologies

b. Explaining 4 modules

 

 

MI0039- E-COMMERCE

 

1 Warigon is a retail company and they want to automate the payment system. Assume that you are the design engineer of that company. What are the factors that you would consider while designing the electronic payment system?

Analysing

Factors

 

2 For many years companies have been using computers to send business documents instead of mailing paper documents (i.e. most of our pay checks are directly deposited into our bank accounts). This transfer of funds is accomplished by the use of an electronic file being sent from your company to your bank). The problem was that the all employed proprietary used unique formats to pursue this task. The absence of a standard format led to the condition where computers could no longer "talk" to one another without a great deal of effort by programmers. For example, Supplier X could recognize an electronic Purchase Order from Retailer A but not from Retailer B. To avoid the above condition ANSI formulated a committee for the entire world to have standardised format for the electronic transaction. What is the name of the standard? Discuss the working concepts of that standard.

Recognizing the standard

Defining the standard

Listing the various components

Explaining the working

 

3 Suppose you are the network admin of WXZ Software Company and you are given the responsibility of managing all the servers. What are the steps you would follow to avoid hacking of the company’s information?

Explaining the threat and to avoid threats

 

4 Assume that you are the project manager of VSG company. Due to some reason the company’s server got shut down and the company is not able to access the company’s confidential data. What steps would have been taken by you to avoid this?

Explaining the backup alternatives

 

5 Write short note on

a. Target Audience

b. Preparing the budget

a. Target Audience

b. Preparing the budget

 

6 Guest look is an Indian based cosmetic manufacturing company which manufactures a wide range of cosmetics for men. Although its product was used by men all over the world, a number of new cosmetic manufacturing companies arose in the market challenging Guest look. Now Guest look has to find innovative ways of advertising its products.

So far, Guest look’s advertising aids were mostly printed and television media. Now Eguest look realized the importance and benefits of e-Marketing and has started concentrating on e-Marketing. As the company is known for its integrity and will not compromise on that with spam and unsolicited mails. Therefore, company identified three techniques such as search engine optimization, improving existing website and banner ads.

a. What are the benefits of offline advertising? Are Guest look following offline advertisement? Justify your answer

b. If you are working with the development team of Guest Look, how would you go about improvising the existing website?

c. What banner ads?

a. Listing the benefits of offline advertising

Justification of the answer for using offline advertisement

b. Explaining how to improvise the existing website

c. Explaining banner ads and its drawbacks

 

 

MI0040- TECHNOLOGY MANAGEMENT

 

1 Consider that you are a manager in a company and you want to manage a technology that is newly incorporated.

a. Describe the effects of technologies on business.

b. Prepare a list of the factors that are considered in managing technology.

a. Explaining the effects of technologies I business

b. Collect from the key issues in managing technological innovation

 

2 The purpose of forecast is to improve the quality of the decisions related to selection of an alternative from available alternatives and not to force to accept a particular decision.

Explain various techniques for forecasting with a neat diagram

Diagram

Describing the techniques

 

3 Write short notes on

a. Technology adoption

b. Technology diffusion

c. Technology absorption

 

4 When you choose a new technology, you may have to face some of the question like what are its functional requirements, non-functional requirements and does the technology fit the organization culture?

a. How do you answer for these questions?

b. What is memristor?

a. Explaining eight tips related to the selection of a new technology

b. Explaining memristor

 

5 Write short notes on

a. Bridging agencies

b. Problem solver model

c. Bar-Zakay model

d. Schlie, Radnor and Wad model

 

6 Explain the basic scheme for knowledge based applications

Diagram of basic scheme for knowledge based applications

Explaining the knowledge based technology process

 

MI0041- JAVA AND WEB DESIGN

 

1 Write down what the following tags will perform

a. <table>

b. <td width>

c. <embed>

d. <a>

e. <object>

 

2 Write short notes on

a. Web browsers

b. Web development tools

a. Explaining web browsers with an example

b. Explaining web development tools with an example

 

3 Write a programme to create a webpage that prints the name of the STUDENT database in Wide Latin font and set the subtitle with description of the STUDENT to the screen. Set the page layout to the webpage. Insert one image after the database with a Thank you note.

Programme

Writing the output for the programme written

 

4 Read the following case study thoroughly and answer the following questions:

ABC is an educational institute which is reputed for its management courses. It has 3 branches in different places and is planning to launch 2 more branches in some other places. The institute used to maintain the student details in the form of a hard copy file. One day, a fire broke out in the record section and all such records were destroyed. Next day the management decided to maintain the student details in a computer so as to prevent the damage due to such disasters. One of the management members suggested that XYZ Company is capable of developing a kind of application for maintaining records using java. The member further told other members that in his friend’s organisation the same java application developed by the XYZ company was working very effectively and it also offered enough security parameters. Immediately the management appointed an employee who had good knowledge of java language to oversee the implementation of the required application. That employee prepared an outline of the company’s requirements and submitted it to the XYZ Company. The requirements of institute were: For institute’s employees–student details, course details, materials, and access rights. For students it was– Course material, feedback on assignments, course details and faculty details.

XYZ company’s web designers developed a prototype of an application based on the requirements of the ABC institute. Now the programmers of XYZ company detailed the process of application development based on the specified requirements. They decided that for display purpose they can use JSP (Java Sever Pages) and to retrieve the details of a particular student, they would create JDBC connection to the all branches. The student details can be stored in a database table (server side) by using MySql.

They also decided to use servlets for internal process. That is, sending of request and obtaining response from the server. After developing the application, they submitted it to ABC institute for testing purpose. During the testing process, it was found that there is no proper security mechanism in the application. That is, the application permitted ‘Login’ by every member. So ABC company asked XYZ company to install security mechanism in the application such that it gives separate access to the employees and students. XYZ company modified the application by giving only limited and absolutely necessary access rights to the concerned users. Also a new security parameter added to the application, prevented access by a user for 24 hours if he/she entered incorrect ‘Login’ details for three consecutive times.

a) Give reasons as to why ABC institute decided to choose XYZ Company for the development of Java application.

b) Discuss the reason for using JSP in java application.

a. Answering for reasons

b. Reason for using JSP

 

5 For the above case study answer the following questions

a. State the reason for using database connection in the application.

b. Explain the purpose of creating a java application for the ABC institute.

a. Reasons for using database connection

b. Explaining the purpose of creating a java application

 

6 How do you handle exception in java? Give with an example

Explaining handling exception and the ways of exception can occur

Exception types

Explaining different types of exception handling like, using throw, using finally, etc

 

SMU MBA SEM 4 HR FALL 2014 ASSIGNMENTS

MU0015 –Compensation and Benefits

 

1 Discuss the contents of Job Evaluation. Describe the process of Job evaluation

Explain the contents of Job Evaluation

Explain the process of Job Evaluation

 

2 Suppose you are a HR Manager and you are asked to develop an effective Incentive Scheme for your organization. What are the pre-requisites you will consider while developing an Effective Incentive Scheme? Discuss the merits and demerits of Incentives

Explain the pre-requisites for an Effective Incentive Scheme

Explain the merits and demerits of Incentives

 

3 Discuss the types of managerial remuneration. Explain the elements of a managerial remuneration

Explain the types of managerial remuneration

Explain the elements of a managerial remuneration

 

4 Define Pay Structure. What are its objectives? Explain the major decisions involved in designing and setting competitive pay structures

Definition of Pay Structure

Objectives of Pay Structure

Explain the major decisions involved in designing and setting competitive pay structure

 

5 Explain the criteria’s considered for rewarding the employees for their good service

Explanation of the criteria’s responsible for rewarding the employees

 

6 Write a short note on the following:

a)Wage Policy Plan in India

b)Voluntary Retirement Scheme(VRS)

Wage Policy Plan in India

Voluntary Retirement scheme

 

 

MU0016 – Performance Management and Appraisal

 

1 Discuss the principles and dimensions of Performance Management

Explaining the principles of Performance Management

Explaining the dimensions of Performance Management

 

2 What are the key contents of a Performance Agreement? Explain

Explaining the key contents of a Performance Agreement

 

3 Assume that you have joined as an HR in an organization. The first task assigned to you is to conduct the Performance Appraisal Process. What according to you is its purpose? Describe the entire Performance Appraisal process.

Explain the purpose of Performance Appraisal

Explain the Performance Appraisal Process

 

4 Discuss the skills that a line manager requires for effective Performance Management.

Listing the skills

Explaining the skills

 

5 Define the term ‘Ethics’. Discuss the key factors involved in ensuring Ethics in Performance Management (PM)

Definition of Ethics

Explaining the key factors to ensure Ethics in PM

 

6 Write short notes on the following:

a)MBO

b) Behaviorally Anchored Rating Scales Method (BARS)

a) Explaining the meaning and steps in MBO

b) Explaining the concept and process of BARS

 

 

MU0017 – TALENT MANAGEMENT AND EMPLOYEE RETENTION

 

1 Explain the key elements of Talent Management System.

Explaining the key elements of a Talent Management system

 

2 Define Talent Management. Discuss the Talent management Approaches.

Definition of Talent Management

Explaining the Talent management Approaches

 

3 Explain the key elements of a Talent Management System

Explaining the key elements of a Talent management system

 

4 Explain the key Compensation principles. What do you mean by Total rewards? Describe the elements of Total rewards

Explaining the key compensation principles

Definition of Total rewards

Explaining the elements of Total rewards

 

5 Explain the organizational issues pertaining to Talent Management.

Explain the organizational issues pertaining to Talent Management

 

6 Write short notes on:

a)Workforce Analysis

b)Talent Review

A brief note on Workforce Analysis

Concept and importance of Talent review

 

 

MU0018 – Change Management

 

1 Describe Kotter’s Eight Step Change Model

Explaining Kotter’s Eight Step Change Model

 

2 Explain the various steps at which control takes place in a Change Management Process

Explaining the steps at which control takes place with regard to Change Management

 

3 What do you mean by Organizational Effectiveness? Explain the factors in achieving Organizational Effectiveness.

Definition of Organizational Effectiveness

Explaining the factors in achieving Organizational effectiveness

 

4 Define organizational Culture. Describe briefly about the types of organizational Culture

Definition of Culture.

Explaining the various types of organizational culture

 

5 Explain the Behavioural Approach to Individual Change.

Explanation of the Behavioural Approach

 

 

6 Write a brief note on the following:

a)Kurt Lewin’s Model of change

b)Burke-Litwin Model of organizational performance and change

Explaining the concept of Kurt Lewin’s model

Explaining the concept of Burke-Litwin model

 

SMU MBA SEM 4 FINANCE FALL 2014 ASSIGNEMNTS

 

MF0015- INTERNATIONAL FINANCIAL MANAGEMENT

 1 Write short notes on:

a) Measuring exchange rate movements

b) Factors that influence exchange rates

a) Explanation of measuring exchange rate movements

b) Explanation of factors that influence exchange rates

 

2 The key component of the financial system is the money market that acts as a fulcrum of monetary operations.

Write down the important points under each category mentioned below.

a) Functions performed by money market

b) International interest rates

c) Standardized Global Market regulations.

Explanation of important points of functions performed by money market

Explanation of international interest rates

Explanation of standardized global market regulations

 

3 Thousands of years back the concept of bartering between parties was prevalent, when the concept of money had not evolved.

Explain on counter trade with examples

Introduction of counter trade

Explanation of Different forms of counter trade

Examples

 

4 There are different techniques of exposure management. One is the Managing Transaction Exposure and the other one is the managing operating exposure

So you have to explain on both Managing Transaction Exposure and Managing Operating Exposure.

Explanation of Managing transaction exposure

Explanation of Managing operating exposure

 

5 Every firm is going on concern, whether domestic or MNC.

Explain the techniques of capital budgeting and the steps to determine cash flows.

Explanation of techniques of capital budgeting-NPV, IRR , PI , Payback period

Determination of cash flow

 

6 Write short note on:

American Depository Receipts(ADR)

Global Depository Receipts(GDR)

Explanation of ADR

Explanation of GDR

 

MF0016 & TREASURY MANAGEMENT

 

1 Give the meaning of treasury management. Explain the need for specialized handling of treasury and benefits of treasury.

Explanation of treasury management

Explanation of need for specialized handling of treasury

Explanation of benefits of treasury

 

2 Explain foreign exchange market. Write about all the types of foreign exchange markets. Explain the participants in foreign exchange markets.

Explanation of foreign exchange markets

Explanation of types of foreign exchange markets

Explanation of participants in foreign exchange markets

 

3 Write an overview of risk mitigation. Explain the processes of risk containment. Write about the tools available for managing risks.

Explanation of risk mitigation

Explanation of basic steps in a typical risk containment process

Explanation of tools available for managing risks

 

4 What is Interest Rate Risk Management (IRRM)? Write the components and features of IRRM. Explain the macro and micro factors affecting interest rate.

Explanation of IRRM

Explanation of components and features of IRRM

Explanation of factors affecting interest rate(Macro and Micro)

 

5 Explain the contents of working capital. Write down the need for working capital.

Explanation of contents of working capital

Explanation of need for working capital

 

6 Explain the concepts and benefits of integrated treasury. Explain the advantages and disadvantages of operating treasury.

Explanation of concepts and benefits of integrated treasury

Explanation of advantages and disadvantages of operating treasury

 

MF0017 & MERCHANT BANKING AND FINANCIAL SERVICES

 

1 Rating methodology is used by the major Indian credit rating agencies. Explain the main factors of that are analyzed in detail by the credit rating agencies.

Business risk analysis

Financial analysis

Management evaluation

Geographical analysis

Regulatory and competitive environment

Fundamental analysis

 

2 Give the meaning of the concept of venture capital funds. Explain the features of venture capital fund.

Meaning of venture capital funds

Features of venture capital funds

 

3 Hire purchase is one of the important concept. There are certain features of hire purchase agreement so explain the points of it. Differentiate between hire purchase and leasing.

Concept of hire purchase

Differences between hire purchase and leasing

 

4 Explain the concept of Depository receipts. Write down the difference between American Depository Receipts (ADR) and Global Depository Receipts (GDR) also mention the issues involved in ADR/GDR.

Explanation of Depository Receipts

Differences between ADR and GDR

Issues involved in ADR/GDR

 

5 What is Online Trading? Explain the process of online trading.

Measuring and explanation of Online Trading

Explanation of process of Online trading

 

6 Write short notes on:

Depository Participants

Benefits of Depository Systems

Depository Participants

Benefits of Depository Systems

 

MF0018 & INSURANCE AND RISK MANAGEMENT

 

1 Explain the risk management methods.

Loss control

Loss financing

Internal risk reduction

 

2 An organization is a legal entity which is created to do some activity of some purpose. There are elements of a life insurance organization. Explain the elements of life insurance organization.

Important activities

Internal organization

Distribution system

Functions of the agent

 

3 Insurance is the most important industry. Elaborate the different types of mediclaim and liability policies.

Explanation of all 5 types of mediclaim policies

Explanation of all 6 types of liability policies

 

4 Give short notes on :

Pricing objectives.

Pricing elements.

Rate computation

Pricing objectives

Pricing elements

Rate computation

 

5 Explain the creation and application of insurable interest. Give the differences between wagering and insurance.

Creation of insurable interest

Application of insurable interest

Differences between wagering and insurance

 

6 Identify the role of insurance in managing risk financing. Explain the importance of insurance transaction. Discuss in different perspectives of insured and insurer

Role of insurance in managing risk financing

Introduction of insurance transaction

Explanation of different perspectives of insured and insurer

 

 

MB0052 - Strategic Management and Business Policy

 

1 Describe the role of five major participants in the Strategic Management Process (SMP) of a company.

Description of the role of 5 participants (BoD, CEO, corporate planning staff, senior managers and Consultants)

 

2 Differentiate between mission and vision of a company? Explain with examples.

Meaning and explanation of mission statement of a company with examples

Meaning and explanation of vision of a company with examples

 

3 Explain in detail Porter’s four generic strategies.

Explanation of Porter’s generic strategies

(Cost leadership, Focuses cost leadership, differentiation, focused differentiation)

 

4 Differentiate between core competence and distinctive competence.

Explanation of core competence with examples

Explanation of distinctive competence with examples

 

5 Define the term ‘industry’. List the types of industries. How do you conduct an industry analysis?

Definition of ‘industry’

Mentioning the types of industries

Explanation on conducting industry analysis (including steps to be followed)

 

6 What is meant by ‘structure of an organisation’? Describe the five major structural types or forms of an organisation.

Meaning of ‘structure of an organisation’

Description of the 5 structural types

 

MB0053 –International Business Management

 

1 “Environment scanning is an important part of international business.” Explain your views on this statement and discuss what factors need to be scanned.

Discuss the statement

Factors

 

2 What is FDI? Why is it considered as the best option for a developing country like India?

FDI

Benefits

 

3 Regional integration is helping the countries in growing their trade. Discuss this statement. Describe in brief the various types of regional integrations.

Regional integration

Types

 

4 Write short note on:

a) Licensing

b) Joint venture

a) meaning and examples of licensing

b) Meaning and examples of joint venture

 

5 Explain the Top-down and Bottom-up approach of planning.

Top- down

Bottom-up

 

6 Discuss the importance of ethics in international business.

Importance of ethics

SEM 1 MBA SUMMER 2014 ASSIGNMENTS

 

MB0038: Management Process and Organization Behavior

1. What do you mean by Span of Control? Differentiate between narrow span of control and wide span of control. Describe the factors that influence the span of control.

[Meaning of span of control

Difference between narrow and wide span of control

Factors that influence span of control]

2. Define the term controlling. What are the pre-requisites of effective control?

[Definition of controlling

Pre-requisites of effective control]

3. Define the term ‘personality’. Describe Cattell’s Personality Factor Model.

[Definition of Personality

Cattell’s Personality Factor Model]

4. Discuss the contemporary theories of motivation.

[Explanation of contemporary theories of motivation]

5. What are the factors that affect group behaviour?

[Explanation of factors that affect group behaviour]

6. Define the term ‘leadership’. Write a brief note on “Contingency Theories of Leadership”

[Definition of Leadership

Contingency Theories of Leadership]

MB0039 –Business Communication

1. As a speaker you are addressing a group of people. Explain the elements involved in this communication.

[Key elements of communication]

2. What is the importance of Kinesics and Proxemics in communication? Explain with examples.

[Kinesics with example

Proxemics with example]

3. How does internal business communication affect the organization? Discuss the role of each stakeholder in this.

[Importance of internal business communication

Stakeholders role]

4. Imagine a new product from food industry. Write a persuasive letter to customers, persuading them to buy your company’s product.

[Choosing the product and describing in letter

Persuading the customer to buy it]

5. You are going to face a job interview for the post of Manager-operations. Which aspects you will keep in mind while facing the interview?

[Aspects to be kept in mind during job interview]

6. Write short notes on:

a) SQ3R technique of reading

b) Circulars

[a) meaning and benefits of SQ3R

b) Meaning and role of Circulars]

MB0040- STATISTICS FOR MANAGEMENT

1. Distinguish between Classification and Tabulation. Explain the structure and components of a Table with an example.

[Meaning of Classification and Tabulation

Differences between Classification and Tabulation

Structure and Components of a Table with an example]

2. a) Describe the characteristics of Normal probability distribution.

b) In a sample of 120 workers in a factory, the mean and standard deviation of wages were Rs. 11.35 and Rs.3.03 respectively. Find the percentage of workers getting wages between Rs.9 and Rs.17 in the whole factory assuming that the wages are normally distributed.

[Characteristics of Normal probability distribution

Formula/Computation/Solution to the problem]

3. a) The procedure of testing hypothesis requires a researcher to adopt several steps. Describe in brief all such steps.

b) Distinguish between:

i. Stratified random sampling and Systematic sampling

ii. Judgement sampling and Convenience sampling

[Hypothesis testing procedure

Differences]

4. a) What is regression analysis? How does it differ from correlation analysis?

b) Calculate Karl Pearson’s coefficient of correlation between X series and Y series.

X

110

120

130

120

140

135

155

160

165

155

Y

12

18

20

15

25

30

35

20

25

10

[Meaning of Regression and Correlation

Differences

Formula/ Computation/ Solution to the problem]

5. Briefly explain the methods and theories of Business forecasting.

[Meaning of Business forecasting

Methods of Business forecasting

Theories of Business forecasting]

6. Construct Fisher’s Ideal Index for the given information and check whether Fisher’s formula satisfies Time Reversal and Factor Reversal Tests.

Items

P0

Q0

P1

Q1

A

16

5

20

6

B

12

10

18

12

C

14

8

16

10

D

20

6

22

10

E

80

3

90

5

F

40

2

50

5

Formula of Fishers Ideal Index

Computation of Fisher’s Ideal Index

[Fisher’s formula satisfies Time Reversal Test

Fisher’s formula satisfies Factor Reversal Test]

MB0041 - FINANCIAL AND MANAGEMENT ACCOUNTING

1. Inventory in a business is valued at the end of an accounting period, at either cost or market price, whichever is lower. This is accepted convention or a practice in accounting.

Give a small introduction on accounting conventions and elucidate all the eight accounting conventions.

[Introduction of accounting convention

Explanation of all the 8 types of conventions]

2. Analyse the following transactions according to traditional approach.

a. 1.1.2011 Sunitha started his business with cash Rs. 5,00,000

b. 2.1.2011 Borrowed from Malathi Rs. 5,00,000

c. 2.1.2011 Purchased furniture Rs. 1,00,000

d. 4.1.2011 Purchased furniture from Meenal on credit Rs. 1,50,000

e. 5.1.2011 Purchased goods for cash Rs. 50,000

f. 6.1.2011 Purchased goods from Ram on credit Rs. 2,50,000

g. 8.1.2011 Sold goods for cash Rs. 1,25,000

h. 8.1.2011 Sold goods to Shyam on credit Rs. 55,000

i. 9.1.2011 Received cash from Shyam Rs. 25,000

j. 10.1.2011 Paid cash to Ram Rs. 90,000

[Filling in all the details in the table for all the transactions. Each transaction carries one mark(1*10=10)]

3. The following items are found in the trial balance of M/s Sharada Enterprise on 31st December, 2000.

Sundry Debtors Rs.160000

Bad Debts written off Rs 9000

Discount allowed to Debtors Rs. 1800

Reserve for Bad and doubtful Debts 31-12-1999 Rs. 16500

Reserve for discount on Debtors 31-12-1999 Rs. 3200

You are required to provide the bad and doubtful debts at 5% and for discount on debtors at 2%. Show the adjustments for bad debts, bad debts reserve, discount account, and provision for discount on debtors.

[Calculation and Workings

Conclusion]

4. The reports prepared in financial accounting are also used in the management accounting. But there are few major differences between financial accounting and management accounting.

Explain the differences between financial accounting and management accounting in various dimensions.

[Writing down all the differences between the financial and management accounting]

5. Draw the Balance Sheet for the following information provided by Sandeep Ltd..

a. Current Ratio : 2.50

b. Liquidity Ratio : 1.50

c. Net Working Capital : Rs.300000

d. Stock Turnover Ratio : 6 times

e. Ratio of Gross Profit to Sales : 20%

f. Fixed Asset Turnover Ratio : 2 times

g. Average Debt collection period : 2 months

h. Fixed Assets to Net Worth : 0.80

i. Reserve and Surplus to Capital : 0.50

[Preparation of Balance sheet (Includes all the ratios)]

6. Write the main differences between cash flow analysis and fund flow analysis.

Following is the balance sheet for the period ending 31st March 2011 and 2012. If the current year’s net loss is Rs.38,000, Calculate the cash flow from operating activities.

31st MARCH

2011

2012

Short-term loan to employees

15000

18000

Creditors

30000

8000

Provision for doubtful debts

1200

-

Bills payable

18000

20000

Stock in trade

15000

13000

Bills receivable

10000

22000

Prepaid expenses

800

600

Outstanding expenses

300

500

[Differences between cash flow and fund flow analysis

Preparation of statement showing cash flow from operating activities]

MB0042- MANAGERIAL ECONOMICS

1. Define the term Business Cycle and also explain the phases of business or trade cycle in brief.

[Definition of Business cycle

Explanation of Phases of business cycle]

2. Monopoly is the situation there exists a single control over the market producing a commodity having no substitutes with no possibilities for anyone to enter the industry to compete. In that situation, they will not charge a uniform price for all the customers in the market and also the pricing policy followed in that situation.

[Define Monopoly

Features of Monopoly

Kinds of Price Discrimination]

3. Fiscal policy is a package of economic measures of the government regarding public expenditure, public revenue, public debt or borrowings. It is very important since it refers to the budgetary policy of the government. Explain the fiscal policy and its instruments in detail.

[Definition of Fiscal policy

Explanation of Instruments of Fiscal Policy]

4. Explain the various methods of forecasting demand.

[Define forecasting

Explanation of forecasting methods]

5. Define monopolistic competition and explain its characteristics.

[Definition of monopolistic competition

Explanation of its characteristics]

6. When should a firm in perfectly competitive market shut down its operation

[Define perfect competition

Explanation about the reason for the firm’s shut down in perfect competition]

MB0043 –Human Resource Management

1. What do you mean by Human Resource Management? Describe the functions of Human Resource Management.

[Definition of Human Resource Management

Explaining the functions of Human Resource Management]

2. Discuss the elements of a Career Planning Programme. Explain some of the benefits of a Career Planning program to an organization

[Elaborate the elements of a Career Planning Programme

Explaining the benefits of a Career Planning Programme]

3. What do you mean by HRIS? Explain the components of HRIS. Describe the different applications of HRIS in Human Resource Management.

[Definition of HRIS

Brief about the components of HRIS

Explain the different applications of HRIS]

4. “Discipline in the broad sense means orderliness-the opposite of confusion.” What do you mean by Discipline? Explain the basic guidelines of a Disciplinary policy.

[Meaning of Discipline

Explain the basic guidelines of a Disciplinary Policy]

5. Suppose you have joined as an HR and you have been assigned a task to carry out the grievance handling procedure in your organization. What according to you are the causes of Grievance? Describe in detail the Grievance handling procedure

[Causes of Grievance

Explain the Grievance handling procedure]

6. Write short notes on the following :

a)Competency Mapping

b)Flexi Time

[Competency Mapping

Flexi Time]

SEM 2 MBA SUMMER 2014 ASSIGNMENTS

MB 0044 - PRODUCTION AND OPERATION MANAGEMENT

 

Q1. Explain the four basic varieties of layouts for manufacturing facilities. (Process layout – 4 marks; Product layout- 3 marks; Group technology layout – 2 marks; Fixed position layout – 1 mark)

 

Q2. The major decision areas in supply chain management have both strategic and operational elements . Explain these decision areas in detail. (Location decisions; Production decision; Inventory decisions; Transportation decisions- 10 marks, i.e 2.5 marks each)

 

Q3. Business process is a total response that a business undertakes utilising the resources and delivering the outputs that create a value for the customer. Business process modelling refers to a set of activities undertaken to optimise the business process. Business process modelling can be categorised into two parts – Logical processing modelling and physical process modeling. Explain in detail of the two processes of modeling. (Logical processing modeling : Definition – 1 mark , Steps to be followed to make the work smoother – 2 marks, Explanation of logical process model including what it consists of , represents, improves and identifies; logical modelling formats ;ways of representing logical process modelling – 4 marks; physical process modeling including definition, what it deals with , why objects during physical modelling vary on the database software being used, outcomes- 3 marks)

 

4 Write short notes on:

 

a) Dimensions of quality

 

b) Characteristics of project mindset

 

Q5. It is possible to work according to the project plan only by careful monitoring of the project progress. There are various steps involved in monitoring and controlling a project from start to end. One of the steps is progress control of a project which can be achieved by completing certain steps. Explain the steps of progress control. (Monitor performance, Update schedule, Update costs, Re-plan stage schedule, Conduct team status review, Create status report, Create flash report, Project status reports - 10 i.e. 1.25 marks each)

 

6 Write short notes on

 

a) Pure strategies employed to assist in aggregate planning

 

b) Approaches to scheduling

 

 

 

MB0045 FINANCIAL MANAGEMENT

 

 

 

1. TCS has emerged as India's most admired company ahead of Hindustan Unilever, ITC, and Infosys, says global management consultancy Hay Group. TCS replaced last year's winner group company Tata Steel by scoring highest on parameters such as corporate governance, financial soundness, and talent management. Two criteria in particular, Leadership, and Creating Shareholder Value separated the winners.

 

How do you think effective interaction between HR and finance department of a firm helps in achieving its skills?

 

Do you think that TCS has preferred the profit maximization approach over the wealth maximization approach?

 

[Interaction between HR and finance functions-4

 

Goals of Financial management-6]

 

2. A) The current price of an Ashok Leyland share is Rs. 30. The company is expected to pay a dividend of Rs. 2.50 per share which goes up annually at 6%. If an investor’s required rate of return is 11%, should he or she buy this share or not?

 

B) A bond with a face value of Rs. 100 provides an annual return of 8% and pays Rs. 125 at the time of maturity, which is 10 years from now. If the investor’s required rate of return is 12%, what should be the price of the bond?

 

[A Problem-5

 

B problem-5]

 

3. a) How do you think the trend of capital structure across the Indian corporates affect the economy as a whole?

 

b) What proportion of debt and equity should be taken up in the capital structure of a firm?

 

c) Discuss the theories that are propounded to understand the relationship between financial leverage and value of the firm.

 

[a) Trend of capital structure-2

 

b) proportion of debt and equity-3

 

c) explain the theories-5]

 

4. HPCL was established in 1952, operates from 500 different locations, including refineries, terminals, LPG plants, aviation service facilities, etc. They developed a Lotus Notes workflow tool and deployed it across the organisation so that any capital investment proposal from any operating location in the country can be routed to relevant reviewers and approving authorities. With the implementation of the new online system, the total cost savings as a result of reduced man-hours amounts to about Rs 25 lakh per annum.

 

1. What do you think would have been the complexities involved in implementing this new project at HPCL?

 

2. What are the various phases in the capital budgeting process? To what extent do you believe that automation can ease out the process?

 

[1) capital budgeting process-5

 

2) Phases in capital budgeting decisions-5]

 

5. A) Indicate whether the operating cycle in the following industries is short (less than 30 days), medium (less than 6 months) or long (more than 6 months) Steel, rice, vegetables, fruits, jewellery, processed food, furniture, mining, flowers and textiles

 

b) Companies with the shortest working capital cycles have current ratios much lower than the firms with longer cycles. What is your view on this statement? How do you think the operating cycle affects operating profit margins?

 

c) Discuss the relationship between working capital management and market performance of a company? Do you think the kind of relationship varies depending on the type of industry?

 

[a) duration-2

 

b) operating cycle-4

 

c) need for working capital-4]

 

6. Nirma acquired Core Healthcare Ltd. in FY 2007. To bring about improvement in terms of liquidity in the script of the Company , it has gone for a stock split because it hasn’t had any buyback in the recent past. Nirma paid Interim dividend in 2007 to avoid the higher dividend tax announced in that year’s budget.

 

Henkel, on the other hand, has a very weak Dividend Policy. The major reason being that the company has weak operations and low margins. There is no record of Stock Splits and Buybacks by Henkel India in the past.

 

Discuss the dividend polices of these two companies.

 

[a) Analyse the dividend policies of the two companies for the last 10 years-7

 

b) Explain stock split and buyback of shares-3]

 

 

 

MB0046- Marketing Management

 

1. A brand is a composite set of beliefs and associations in the mind of consumers. In brand

 

development, as a part of branding strategy decision, the brand manager can decide to create new brand elements for the new products, apply some of the existing brand elements to the new product, or use a combination of existing and new brand elements to the existing and new products. Explain the different branding strategies used by the companies for their range of products.

 

Definition of Brand

 

Advantages of Brand

 

Explanation of different branding strategies adopted by companies

 

2 Describe the international market entry strategies in brief.

 

Joint ventures

 

Strategic alliances

 

Direct investment

 

Contract manufacturing

 

Franchising

 

3 Explain the classification of market based on nature of Competition and area.

 

Definition of market

 

Classification of market based on nature of Competition and area

 

4 Personal selling focuses in on ‘personal’ or ‘one to one’ selling. It involves an individual salesman or a sales team establishing and building a profitable relationship with customers over a period of time through a series of steps. Explain the steps in the personal selling process which helps in the successful sales.

 

Definition of Personal Selling

 

Explanation of steps in the Personal selling process

 

5 Discuss about competition based pricing and product mix pricing strategies with examples.

 

Define pricing

 

Explanation of product mix pricing strategies with examples

 

6 Do you think the argument of some theorists that the traditional Ps are not enough for services marketing? Give suitable examples to prove your point.

 

Define Service Marketing

 

Explanation of 4p’s

 

Explanation of Additional 3 p’s

 

 

 

MB0047- MANAGEMENT INFORMATION SYSTEM

 

1 In the current e-world any organisation’s massive operations are managed by various types of information systems that help them to achieve their goals of servicing their clients. This can be done by the growth of modern organization. Discuss some of the essential features of modern organisation.

 

A Listing the features

 

Explaining each of them in brief

 

2 Marketing managers are keener to look for a least cost route that also allow a sales person to meet all his customers. Identifying a least cost route with this features is slightly complicated. Therefore, managers depend on decision support tools to find the most cost effective routes to cover the market. The travelling salesman problem is one of such tool. Describe the tool with a diagram.

 

A Graphical representation of Travelling salesman problem

 

Describing the problem

 

3 There are many examples of digital goods. Companies such as Amazon.com are selling digital versions of books over their site. These digital books can be read on special readers that display the pages on a screen.

 

a. List the important properties of information goods

 

b. Explain positive feedback with diagrams

 

A a. Listing the properties

 

b. Two diagrams

 

Explanation on positive feedback

 

4 Decision support systems (DSS) are used extensively across organisations to assist managers with making decisions. Decision making by managers involves the phases of intelligence, design, and choice, and DSS help mainly with the choice part as they support structured and unstructured types of decisions.

 

a. What is it that managers do when they make decisions?

 

b. Explain the different types of decisions

 

A a. Explaining decision making process

 

b. List and describing the different types of decisions

 

5 What is crowdsourcing? How does the site Galaxy Zoo manage crowdsourcing?

 

A Crowdsourcing definition

 

Explaining site Galaxy Zoo management

 

6 Data and information relating to individuals could be of sensitive nature. Give some examples of such kind of data

 

A Explaining five examples

 

 

 

MB0048 OPERATIONS RESEARCH

 

1 Discuss the various stages involved in the methodology of Operations Research. Briefly explain the techniques and tools of Operations Research.

 

2 Explain the steps involved in linear programming problem formulation with an example. Discuss in brief the advantages of linear programming

 

3. a. What is degeneracy in transportation problem? How it can be resolved?

 

b. Solve the following transportation problem using Vogel’s approximation method.

 

Factories

Distribution Centres

Supply

C1

C2

C3

C4

F1

3

2

7

6

50

F2

7

5

2

3

60

F3

2

5

4

5

25

Requirements

60

40

20

15

 

 

 [Degeneracy in transportation problem and resolving it-5

 

Computation/Solution to the problem-5]

 

4. a. Explain the steps in Hungarian method. Differentiate between Transportation and Assignment problem.

 

b. Find the optimal assignment of four jobs and four machines when the cost of assignment is given by the following table:

 

               

 

 

J1

J2

J3

J4

M1

10

9

8

7

M2

3

4

5

6

M3

2

1

1

2

M4

4

3

5

6

 

 [Steps in Hungarian method-3

 

Differences between Transportation and Assignment problem-3

 

Computation/Solution to the problem-4]

 

5. Define Simulation. Explain the Simulation procedure. Discuss the use of Simulation with an example.

 

[Meaning of Simulation-2

 

Simulation procedure-4

 

Use of simulation with an example-4]

 

6. Explain the following:

 

a. Integer programming model

 

b. PERT and CPM

 

c. Operating Characteristics of a Queuing System

 

[Explanation of Integer programming model-4

 

Explanation of PERT and CPM-3

 

Explanation of Operating Characteristics of a Queuing System-3]

 

 

 

MB0049 - PROJECT MANAGEMENT

 

1 There cannot be a single ideal structure for all organisations as different organisations have different size, environment, resources, technologies, and goals. There are many different ways in which people can be organised to work on projects.

 

Explain in brief the concept of organisational structure.

 

A Brief explanation following organisation structures, advantages, disadvantages and examples for each type of structure

 

2 Write short notes on:

 

 Work Breakdown Structure(WBS)

 

 Rules for network construction

 

 Risk retention

 

 Emerging methods of communication

 

3 Purchase cycle is a standard process that corporations and individuals progress through (in order) when purchasing a product or service. It is also known as the 'buying cycle' or 'purchase process'. Explain the elements of the purchase cycle of a project.

 

A Elements of the purchase cycle

 

4 Write a note on Earned Value Method (EVM)

 

A EVM explanation

 

Parameters to calculate performance measures

 

Plot of BCWS versus time

 

Plots BCWS, ACWP, and BCWP for a typical project

 

5 What are the common features available in PM software packages?

 

A Common features available in PM

 

Conclusion

 

6 A project should earn sufficient return on the investment. The very idea of promoting a project by an entrepreneur is to earn attractive returns on investment on the project.

 

If there are many alternative projects, all of which, at first sight, appear to be more or less equal in profit earning capacity, the investor should make a comparative study of the return on the different alternative proposals before choosing one. Such financial analysis broadly falls under two categories. They are:

 

 No discounted cash flow techniques

 

 Discounted cash flow techniques

 

Explain the subdivisions within the above two categories.

 

A Explanation of subdivisions of No discounted cash flow techniques

 

Explanation of subdivisions of discounted cash flow techniques

 

SEM 3 SUMMER 2014 ASSIGNMENTS

MB0050 - RESEARCH METHODOLOGY

1. How would you distinguish between a management decision problem and a management research problem? Do all decision problems require research? Explain and illustrate with examples.

[Differences

Explanation

Examples]

2. How are research designs classified? What are the distinguishing features of each? Differentiate by giving appropriate examples.

[Meaning of Research designs

Classification and features

Differences Examples]

3. Discuss with the help of examples the four key levels of measurement. What mathematical operations/statistical techniques are and are not permissible on data from each type of scale?

[Meaning of Measurement scales

Types of Measurement scales with examples

Mathematical operations/statistical techniques]

4. Processing of data involves editing, coding, classifying and tabulating. Explain each of these steps by taking an appropriate example.

[Explanation

Examples]

5. Distinguish between the following:

a. Null hypothesis and Alternative hypothesis

b. One tailed and two tailed tests

c. Type I and Type II error

d. One way and two way analysis of variance

e. Descriptive and inferential analysis of data

[Differences]

6. a. What is Chi-square test of goodness of fit? What precautions are necessary while applying this test? Point out its role in business decision making.

b. Two research workers classified some people in income groups on the basis of sampling studies. Their results are as follow:

Investigators

Income groups

Total

Poor

Middle

Rich

A

160

30

10

200

B

140

120

40

300

Total

300

150

50

500

Show that the sampling technique of atleast one research worker is defective.

[Meaning

Precautions

Role

Formula/Solution/Interpretation to the problem]

 

MB0051-Legal Aspects of Business

1. Explain the performance of contracts

[Definition

Offer of performance

Onus of performance]

2. Elaborate the rights of surety.

[Rights against the creditor

Rights against the principal debtor

Rights against co-sureties]

3. Discuss the termination of bailment.

[Explanation]

4. Explain the performance of a contract of sale of goods.

Explanation]

5. Discuss the law related to the prohibition of anti-competitive agreements.

[Explanation]

6. Explain the need and types of meetings.

[Need for meeting

Statutory meetings

Annual General Meetings

Extraordinary meetings

Class meetings]

 

SEM 3 FINANCE SUMMER 2014 ASSIGNMENTS

MF0010 - SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT

1. Financial markets bring the providers and users in direct contact without any intermediary. Financial markets permits the businesses and governments to raise the funds needed by sale of securities. Describe the money market/capital market – features and its composition.

[Money market- features and composition

Capital market-features and composition]

2. Risk is the likelihood that your investment will either earn money or lose money. Explain the factors that affect risk.

Mr. Rahul invests in equity shares of Wipro. Its anticipated returns and associated probabilities are given below:

Return

-15`

-10

5

10

15

20

30

Probability

0.05

0.10

0.15

0.25

0.30

0.10

0.05

You are required to calculate the expected ROR and risk in terms of standard deviation.

[Explanation of all the 4 factors that affect risk

Calculation of expected ROR and risk in terms of standard deviation]

3. Explain the business cycle and leading coincidental & lagging indicators. Analyse the issues in fundamental analysis.

[Explanation of business cycle-leading coincidental and lagging indicators

Analysis and explanation of the issues in fundamental analysis all the four points]

4. Discuss the implications of EMH for security analysis and portfolio management.

[Implications for active and passive investment

Implications for investors and companies]

5. Explain about the interest rate risk and the two components in it.

An investor is considering the purchase of a share of XYZ Ltd. If his required rate of return is 10%, the year-end expected dividend is Rs. 5 and year-end price is expected to be Rs. 24, Compute the value of the share.

[Introduction of interest rate risk

Explanation of two components of interest rate risk

Calculation of value of the share]

6. Elucidate the risk and returns of foreign investing. Analyse international listing.

[Explanation of all the points in risks and returns from foreign investing

Introduction of international listing]

 

MF0011 - MERGERS & ACQUISITIONS

1. Give the meaning of advantages and disadvantages of mergers and acquisitions. Explain the types of Mergers and Acquisitions.

[Advantages and disadvantages of mergers and acquisitions

Explanation of types of mergers and acquisitions]

2. Write a note on the five-stage model of mergers and acquisitions.

[Explanation on five stage model of mergers and acquisitions]

3. What do you understand by creating synergy? Give the prerequisites for the creation of synergy.

Describe the important forces contributing to mergers and acquisitions.

[Introduction of creating synergy

Pre requisites for the creation of synergy

Important forces contributing to mergers and acquisitions]

4. Demerger results in the transfer by a company of one or more of its undertakings to another company.

Give the meaning of demerger. What are the characteristics of demerger? Explain the structure of demerger with an example.

[Introduction of demerger

Characteristics of demerger

Structure of demerger with example]

5. Explain Employee Stock Ownership Plans (ESOP). Write down the rules of ESOP and types of ESOP.

[Introduction of ESOP

Rules of ESOP

Types of ESOP]

6. Explain the factors in Post-merger Integration. Write down the five rules of Integration Process.

[Factors in Post-merger Integration

Five rules of Integration Process]

 

MF0012 - TAXATION MANAGEMENT

1. Explain the concept of tax planning and the factors to be considered in tax planning. Give the difference between tax planning and tax evasion.

[Concept of tax planning

Factors in tax planning

Differences between tax planning and tax evasion]

2. Explain the process of tax payment.

[Explanation of whole process of tax payment through:

Individuals

Partnerships

Companies]

3. Write short notes on:

Capital gain

Cost of acquisition

Cost of improvement

Expenditure on transfer

Transfer

[Each short note carries 2 marks each-(5*2= 10 marks)]

4. Explain the computations of Tax in two aspects given below:

Tax provision for Computation of Total income of firms

Computation of partnership firms’ book profit.

[Steps to be explained for the computation of total income of firms

Steps for computation of partnership firms]

5. Explain the service tax law in India. Give the concept of negative list.

[Introduction of service tax law in India

Concept of negative list]

6. Identify and explain the major considerations in capital structure planning. Explain two approaches in dividend policy and factors affecting dividend decisions.

[Major considerations in capital structure planning

Two approaches in dividend policy

Factors affecting dividend decisions]

 

MF0013 - INTERNAL AUDIT & CONTROL

1. Define and explain the term auditing. “Personal qualities of an auditor are important for the successful conduct of audit”. Comment

[Definition of auditing

Explanation of auditing

Qualities of an auditor]

2. Write the key objectives of a good internal audit system. Narrate the points of dissimilarities between external audit and internal audit.

[Key objectives of a good internal audit system

Dissimilarities between external audit and internal audit.]

3. Give the role of internal auditor in the Company’s Management. List down the duties of auditor Under Section 581ZG.

[Role of internal auditor in the company’s management

Duties of auditor u/s 581ZG]

4. The effectiveness of the internal control system can be ensured if the important aspects of the company’s operations are kept in mind.

Explain the characteristics of an effective internal control system. Write the elements of internal control.

[Characteristics of an effective internal control system

Elements of internal control]

5. Describe general EDP controls. Explain the appraisal of accounting system and related internal control.

[General EDP controls

Appraisal of accounting system and related internal control.]

6. Explain the internal control systems in insurance companies. Write down about the reporting internal control weaknesses.

[Internal control systems in insurance companies

Reporting internal control weaknesses]

 

SEM 3 HCS SUMMER 2014 ASSIGNMENTS

MH0051 – Health Administration

1. Explain the types of epidemiological studies and list the uses of epidemiology.

[Explanation of the types of epidemiological studies

Uses of epidemiology]

2. Define health insurance. Explain the different types of health insurance policies in India.

[Definition of health insurance

Explanation of different types of health insurance policies in India.]

3. Define disaster management. Explain the steps in disaster management.

[Definition of disaster management

Explanation of steps in disaster management]

4. Discuss the occupational related legislations in India.

[Listing the occupation related legislations in India

Explanation of any 3 occupation related legislations in India]

5. Discuss the impact of lifestyle diseases on healthcare industry and economy.

[Explanation of various impacts of lifestyle diseases on healthcare industry and economy]

6. Discuss the government programs for nurturing newborns.

[Listing the government programs for nurturing newborns

Explanation of programs for nurturing newborns]

 

MH0052 – Hospital Organization, Operations and Planning

1 Define a hospital. Discuss the various functions of hospital.

[Definition

Explanation of various functions of hospitals.]

2. List the various committees in a hospital setting. Discuss the factors that affect the effectiveness of committees.

[Listing the various committees

Explanation of the factors that affect the effectiveness of committees]

3. Explain the process of material management in a hospital.

[Mentioning all the processes

Explanation of all the processes of material management]

4. Discuss in brief the planning, design and staffing of a billing department in a hospital.

[Explanation of planning billing department

Explanation of designing billing department

Explanation of staffing billing department]

5. Discuss the managerial skills required to be possessed by a health service manager.

[Mentioning the 3 categories of managerial skills

Explanation]

6. Imagine that you are appointed as a consultant for setting up a Radiology and X-ray unit in a tertiary care teaching hospital. What are the planning considerations you have to keep in your mind before executing the task?

[Importance of Radiology and X-ray unit in a hospital

Planning considerations]

 

MH0053 – Hospital & Healthcare Information Management

1. Define HMIS. Discuss its benefits in detail.

[Definition of HMIS

Explanation of the important benefits]

2. Explain the steps involved in designing and implementation of Hospital Information System.

[Brief explanation of all the steps involved in designing and implementation of Hospital Information System.]

3. Explain telemedicine. Discuss the current scenario of telemedicine in India.

[Definition of telemedicine

Explanation of current scenario of telemedicine in India]

4. Describe the factors that have led to review the current health policy.

[Explanation of all the factors that have led to review the current health policy]

5. Explain the significance of health information systems in nursing education.

[Explanation of HIS in nursing education

Explanation of significance of HIS in nursing education]

6. The Hospital management is at crossroads - the dilemma faced by them is whether they should automate the medical records department in the hospital or continue using the manual records storage system. With your knowledge about electronic medical records, how will you help them in taking the right decision in this regard?

[Explanation of advantages of EMR

Explanation of major reasons to purchase EMR

Explanation of return on investment]

 

MH0054 – Finance, Economics and Planning in Healthcare Services

1. Give an account of incentives available to healthcare sector under the income tax act.

[Categories of healthcare sectors in India

Explanation of key incentives]

2. Define health economics. Discuss the role of economists in healthcare industry.

[Definition of health economics

Explanation of role of economists in health care industry]

3. Discuss the importance of financial information in healthcare organisations.

[Explanation of financial information in General

Explanation of importance of financial information in healthcare organizations]

4. Explain different methods of evaluation of healthcare services.

[Listing the different methods of evaluation of healthcare services

Explanation]

5. Define cost accounting. Explain the various categories of costs.

[Definition of cost accounting

Explanation of various categories of costs]

6. What is financial reporting? Explain the need for financial reporting.

[Definition of financial reporting

Explanation of need for financial reporting]

 

SEM 3 HR SUMMER 2014 ASSIGNMENTS

MU0010 – MANPOWER PLANNING & RESOURCING

1. What do you mean by Manpower Planning? Describe the various stages & obstacles involved in Manpower Planning.

[Definition of Manpower Planning

Explain the various stages involved in Manpower Planning

Explain the obstacles in Manpower Planning]

2. What are the key HR elements practiced by HR managers in decision making? Explain any five of them

[Explanation of any five key HR elements in decision making]

3. Define Resourcing Strategy. Explain the components of Resourcing Strategy.

[Definition of Resourcing Strategy

Explanation of all the components of Resourcing Strategy]

4. Define Career Planning Process .Describe the various factors involved in Career Planning Process

[Definition of Career Planning Process

Explanation of the various factors involved in career planning process]

5. As an HR, you are asked to focus on the Talent Development Process in your organization .How would you define Talent Development? Explain the necessity of Talent Development from an HR perspective. Explain the model for achieving excellence in Talent Development

[Definition of Talent Development

Explain the necessity of Talent Development

Factors responsible for achieving Talent Development]

6. Write short notes on the following:

a)Recruitment

b)Succession Planning

[a) Meaning and objectives of Recruitment

b) Concept of Succession Planning]

 

MU0011 – Management and Organizational Development

1. Define Organizational Development (OD).What are the characteristics of OD?

[Definition of Organizational Development

Explain the characteristics of OD]

2. As an HR, you find that the OD professional in your organization is not competent enough. What are the competencies you will consider in a good OD professional?

[Explain any ten competencies required for OD professional]

3. What are the characteristics of OD intervention? Explain the Six Box Model in OD.

[Describing the characteristics of OD intervention

Explaining the Six Box Model in OD]

4. What is a Learning Organization? Discuss the attributes of a learning organization. Explain the various learning disciplines in learning organization

[Definition of a Learning organization

Describing the attributes

Explaining the five basic learning disciplines]

5. Describe the impact of Technology in Organizational Development (OD).What are the benefits of using Technology in the field of OD?

[Analyzing the impact of Technology in OD

Explaining the benefits of using Technology in OD]

6. Write short notes :

a) Senge’s Approach

b)Nonaka And Takeuchi’s Approach

[Explanation of Senge’s Approach

Explanation of Nonaka and Takeuchi’s Approach]

 

MU0012 – Employee Relations Management

1. Employees are the most important resource for any company. What do you mean by Employee Relations Management? Explain the different Employee Relations Management Tools applied in organizations

[Definition of Employee Relations Management

Explaining the Employee Relations Management Tools]

2. Define Organizational Culture. Discuss the dimensions of organizational culture. Explain Charles Handy’s classification of organizational culture

[Definition of organizational culture

Explain the dimensions of organizational culture

Explain Charles Handy’s classification]

3. List and explain the various types of Disciplinary problems existing in an organization

[Listing of the Disciplinary problems

Explaining all the Disciplinary problems]

4. Discuss the Collective Bargaining Process and its issues

[Explaining the Collective Bargaining process

Explaining the Collective Bargaining issues]

5. As an HR of a Company, you are asked to focus on the causes of Grievance and the Grievance handling procedure. What according to you are the reasons of Grievance? Explain the pre-requisites you will consider while addressing Grievance handling procedure

[Explain the causes of Grievance

Explain the essential pre-requisites of a Grievance Handling procedure]

6. Write a brief note on the following Acts :

a) Indian Trade Unions Act,1926

b) Employee State Insurance Act,1948

[Indian Trade Unions Act,1926

Employee State Insurance Act,1948]

 

MU0013 –HR Audit

1. Write a note on the major Human Resource Development (HRD) Strategies.

[Explanation of the major HRD strategies]

2. What do you mean by Human Resource Audit? Discuss the purpose of HR Audit. Explain the common approaches to HR Audit.

[Definition of HR Audit

Describe the purpose of HR Audit

Explain the common approaches to HR Audit]

3. Suppose you have joined as an HR and you are asked to carry out the HR Audit process in your organization. What are the methods you will consider while implementing the HR Audit process?

[Explain the methods involved in the HR Audit process]

4. What do you mean by HR Scorecard? Explain the steps undertaken to approach a Human Resource Scorecard

[Definition of HR Scorecard

Explaining the steps in HR Scorecard Approach]

5. Write a brief note on the effectiveness of Human Resource Development Audit as an intervention.

[Explaining the Effectiveness of Human Resource Development Audit as an intervention]

6. Write short notes on the following:

a)Balanced Scorecard

b)Competency Mapping

[Balanced Scorecard

Competency Mapping]

 

SEM 3 IB SUMMER 2014 ASSIGNMENTS

IB0010 - INTERNATIONAL FINANCIAL MANAGEMENT

1. Explain the goals of international financial management. Give complete explanation on Gold Standard 1876-1913. List down the advantages and disadvantages of Gold Standard.

[Goals of international financial management

Introduction of Gold Standard

Advantages and disadvantages]

2. Give an introduction on capital account with its sub-categories. Discuss about capital account convertibility.

[Introduction on capital account

Sub-categories on capital account

Explanation on Capital account convertibility]

3. Explain the concept of Swap. Write down its features and various types of interest rate swap.

[Introduction of Swap

Features of swap

Various types of interest rate swap]

4. Elaborate on measuring exchange rate movements. Explain the factors that influence exchange rates.

[Measuring exchange rate movement- introduction

Interest rate differentials

Focus on demand supply model

Economic factors

Political conditions]

5. Write short notes on:

International Credit Markets

International Bond Markets

[International Credit Markets

International Bond Markets]

6. Country risk is the risk of investing in a country, where a change in the business environment adversely affects the profit or the value of the assets in a specific country.

Explain the country risk factors and assessment of risk factors.

[Introduction of country risk factors

Explanation of assessment of risk factors]

 

IB0011– International Marketing

1. Discuss the different management orientations of a company. How does it affect international marketing?

[Management orientations

Effect on international marketing]

2. It is very important to analyze the politico- legal environment of a country in international business. Comment.

[Discuss the statement]

3. Compare GATT and WTO and discuss the implications of WTO on international marketing.

[Comparison

Implications of WTO]

4. Nestle is marketing bottled water to Pakistan. Which segmentation it adopts there and what are the other international market segmentations?

[Nestle’s segmentation

Bases of segmentation]

5. Write short notes on:

a) International packaging

b) International logistics planning

[a) role and problems with packaging

b) meaning and components of logistics]

6. Select a product of your choice for export and explain how you will do the pricing and costing of that product.

[Choosing the product

Export pricing and costing]

 

IB0012 – Management of Multinational Corporations

1. Macro environmental forces are uncontrollable as compared to micro forces. Discuss how they impact international business?

[Different environments and their impact]

2. Discuss the following theories of international trade:

a) Heckscher- ohlin theory

b) Porter’s theory

[a) Heckscher- ohlin theory

b) Porter’s theory]

3. Discuss the challenges and opportunities of International management.

[Challenges and opportunities]

4. Compare the management styles in India and Japan.

[Management styles in India

Management styles in Japan]

5. Explain the scope of comparative management

[Comparative management’s scope]

6. Write short notes on:

a)International advertising

b)Transfer pricing

[a) meaning and role of international advertising

b) meaning and usage of transfer pricing]

 

IB0013 –Export Import Management

1. Discuss the motives and problems of international business.

[Motives

Problems]

2. What are the various modes of payment by the importer? Discuss.

[Payment by importer]

3. List the Principal and auxiliary export documents. Explain any two auxiliary export documents.

[Listing

Explaining 2 documents]

4. What is bill of entry? Discuss its features.

[Meaning

Features]

5. How can the transit risk be mitigated in export import? Explain.

[Transit risk and its coverage]

6. Write short notes on:

a) EXIM bank of India

b)RBI guidelines on post shipment finance

a) Role and benefits of Exim bank

b) list RBI guidelines for post shipment finance]

 

SEM 3 MARKETING SUMMER 2014 ASSIGNMENTS

MK0010- Sales, Distribution and Supply Chain Management

1. Describe the supply chain Benchmarking Procedure.

[Definition of Benchmarking.

Procedure for supply chain benchmarking]

2. Explain recent trends in the area of sales management under International sales management.

[Definition of sales management

Explanation of trends]

3. Briefly discuss about the nature and responsibilities of a Sales manager.

[Goal setting

Planning and budgeting

Organizing and implementing

Controlling and evaluating]

4. Explain the SCOR model with a diagrammatic representation.

[SCOR model

Focusing Aspects with diagram]

5. When one member of distribution channel tries to maximize its profits at the expense of rest of the members, it will create conflicts, resulting in the decline of profits. To avoid these conflicts, now retail firms have started forming vertical Marketing systems (VMS). Explain the three types of VMS through which goods and services are usually distributed to customers.

[Definition of VMS

Three types of VMS]

6. An organization needs to be extremely cautious in making investments in various types of inventories. The extent of control required to be maintained on all items is not the same. Explain some important tools of Inventory management like ABC analysis, Just-In-Time & Economic order quantity model.

[Definition of Inventory and Inventory Management

ABC analysis, Just-In-Time &Economic Order Quantity Model]

 

MK0011-Consumer Behaviour

1. “Selecting the right segmentation variable is critical”. Explain with the help of an example each for three types of segmentation.

[Explanation of three types

Examples]

2. Explain the concept of defense mechanism in detail.

[Explanation

Forms of frustration]

3. Discuss Trait theory and its relevance in consumer behaviour.

[Explanation of trait Theory

Types of personality traits]

4. “A number of factors influence individuals that may distort their perceptions”. Is it true? Comment.

[Explanation of factors that distort individual perception]

5. Explain the different components of learning.

[Explanation]

6. Write short notes on:

a) The Adoption Process

b) Post-Purchase Behaviour of a consumer

[a) meaning and Barriers

b) Meaning and example]

 

MK0012- Retail Marketing

1. Define Private Branding. Explain the growth drivers of private label in detail

[Explanation of Private Branding

Growth drivers of private label]

2. Describe the Retail Buying Process in brief.

[Definition of retailing

Explanation of retail buying process]

3. Explain the Retail Merchandising Management (RMM) in brief.

[Definition of Retail Merchandising

Steps involved in RMM]

4. Define e-tailing. Explain the future of electronic retailing.

[Definition of e-tailing

Future of e-tailing]

5. Price is a highly sensitive and visible part of retail marketing mix. Retailer’s overall profitability depends on Pricing. It plays an important role in strategic decision making process. Explain various pricing strategies are adapted by the retailer according to the situation.

[Explanation of pricing in Retail

Retail Pricing strategies]

6. Describe any three Rural retail strategies in brief.

[Definition of Rural retail

Any three Rural retail strategies]

 

MK0013-Marketing Research

1. Describe the components of research proposal.

[Explanation]

2. There are certain advantages and drawbacks of secondary data. Elaborate.

[Explanation of advantages of secondary data

Explanation of drawbacks of secondary data]

3. “The questionnaire format changes depending upon the amount of structure and disguise required during data collection”. Comment

[Explanation of questionnaire format

Explanation of question composition]

4. Explain non comparative scales and its types

[Explanation of the meaning

Explanation of types]

5. Explain the process of data preparation in detail.

[Explanation]

6. Write short notes on:

a) Copy testing

b) Sales Analysis

[a) Meaning with example

b) Meaning and Benefits]

 

SEM 3 MIS SUMMER 2014 ASSIGNMENTS

MI0033- SOFTWARE ENGINEERING

1. Waterfall Model, V-Model and Spiral Model are of the software development processes. Companies are using these models to have a systematic and defined approach in software development. Which of the four phases are involved in the software development process?

[listing the 4 types

explaining the types

examples]

2. Software estimation is the first phase of project planning and it is the process of judging a software product and solving the problem associated with the software project. We follow some important steps to achieve reliable cost and effort estimates. Explain the different estimation models and estimation techniques.

[a. Explaining different estimation models

b. Explaining estimation techniques]

3. a. You are a SCM manager in a software company. How will you establish a software configuration management process in a company?

b. You are appointed as a software developer in a software company and you have been asked by your project manager to check details of the bugs from the previous version. How will you gather details associated with the various bugs in the previous version?

[a. Definition and explaining 4 procedures in software configuration management process

b. definition and explaining typical work cycle]

4. a. If you are a software engineer you must be expert in the field of software, hardware and also database. It has been listed by the industry professionals that time and effort are the most important factors in the system analysis stage. Briefly explain the steps used in in system analysis.

b. If you are a software developer in small company, how will you conduct a specification review?

[a. Listing the steps and its Explanation

b. Explanation of specification review]

5. Write short note on

a. Unit testing

b. System testing

c. Debugging

d. Verification and validation

[a. Unit testing

b. System testing

c. Debugging

d. Verification and validation]

6. What are the different methods of software prototypes and tools?

[definition of software prototype

3 types of techniques

Explaining tools

Benefits of software prototype]

 

MI0034- DATABASE MANAGEMENT SYSTEMS

1. Suppose the employee name, employee id, designation, salary, attendance and address of any employee has to be stored in a database. You can store these data in a sequential address book or it can be stored on a hard disk, using a computer and software like Microsoft Excel. Using this example define a database. List and explain the various procedures carried on in a DBMS with a detailed example of the database.

[defining a database

Listing the 3 procedures

Explanation

One examples for each of them]

2. Level 2 cache has got higher latency than Level 1 by 2 times to 10 times in 512 KiB or more. Its value is nearer to kilobyte. This is one of the levels of memory hierarchy. Define memory hierarchy. What are the other levels in memory hierarchy? Explain in one life each for each of them.

[defining memory hierarchy

listing the 6 levels

explanation]

3. EMPLOYEE

EMP_ID NAME PROJECT SALARY DEPT_NUM

MUL1 Raashi PR2 30000 1

MUL2 Taashi PR1 43000 2

SMU1 Raksha PR3 25000 3

SMU2 Vidhesh PR2 50000 2

SMU3 Akhilesh PR1 83000 2

DEPARTMENT

DEPT_ID DNAME PLACE

1 HRM Bangalore

2 MIS Bangalore

3 Research Chennai

4 Finance Bangalore

Using these tables answer the following question

a. If we want to see all the employees with salary between 40000 and 50000, which query can be used?

b. Select employee name from EMPLOYEE table, whose name starts with R

c. Explain aggregate functions and grouping in detail

[a. Query based in BETWEEN operator

b. Query based in LIKE condition]

c. Explaining aggregate functions on select statement, with an example, showing the output of the query, explaining having clause, with example]

4. Consider a book is written by a particular author. And you have to explain to someone about the relationship that exists between the author and the book. Normally you can draw a diagram and show the relation. These diagrams are called entity-relationship diagram in which book is one entity, author is one entity, and the relationship that exists between the two entities is written. Likewise explain the various notations used to represent the ER diagram.

[listing the notations with diagrams

explaining each one of them in one line with example each

5. Consider any database of your choice (may be simple banking database/forecasting database/project management database). Show the deduction of the tables in your database to the different types of normal forms

[Choosing a proper database

Explaining the 5 normal forms with respect to the database chosen]

6. Read the following case study thoroughly and answer the following questions:

Laxmi bank is one of the largest private sector banks of India. It has an extensive network of more than 200 branches. It offers banking services to retail as well as corporate clients. The bank faced a challenge in integrating multi-pronged database management system into a centralized system. The IT department of the bank also realized that the computing capabilities of its PCs and servers were not proportionately distributed among all its branches. Each branch had its database management system stored in a traditional way on the disk. The total cost of operating and maintaining the current IT infrastructure was very high and the fundamental shortcomings added to the costs. Moreover, there were also recurrent problems due to the malfunctioning of the currently operational database management system. Therefore, the bank’s top management decided to fix the problem and operationalise a robust database management system. The bank hired an external database technology consulting firm called AKPY Info systems Limited.

AKPY divided the entire IT infrastructure of the bank around two verticals. The retail banking vertical and the corporate banking vertical. All the individual database servers from the individual branches were removed. The entire database system was made virtual such that the managers and the staff can access only the required information (related to retail banking or corporate banking) from the respective centralised data centers. There were only two such centralised data centers (one for retail banking and another for corporate banking) that were managed centrally. Staff and managers could access the information through their PCs and laptops. Centralised database management system complemented the security system by bringing in authentication through a unified ID management server. Managers and officers of the bank were able to process half a million transactions per month in real time after the new implementation. There were significant savings in the cost and also in the consumption of power. Now there were no problems with regard to imbalances in the load across various network servers. Due to centralised data management, top management could keep an eye on the functioning of various branches. Hence the cases of fraud and cheating reduced considerably. The bank managers could also process the loan applications in reduced time since the customer’s previous records could be accessed at the click of the button and approval from the higher authorities could be obtained in real time. Moreover the new system also brought in many applications that helped local managers in the decision making process.

a. List the uses of centralized data management

b. What steps Laxmi bank need to take if it were to change its centralised database system to a distributed database system in future?

[a. Listing the uses from the from the case study

b. Explaining about data fragmentation, replication and allocation techniques

Is it possible to replicate the centralised database management model of the bank in a manufacturing concern? Give reasons.]

 

MI0035- COMPUTER NETWORKS

1. Write short notes on

a. LAN

b. Analog and digital data transmission

c. High level data link control

[a. LAN

b. Analog and digital data transmission

c. High level data link control]

2. Videoconferencing is used to conduct meetings with the people who are located in far distance. Videoconferencing is an example of which type of computer networks? Explain in detail the different types of networks with example.

[identifying the correct type

list the different types of networks

explaining the types]

3. A protocol helps in establishing the communication between two systems. Protocols are mainly divided into asynchronous and synchronous protocols. List and describe in detail the different types of protocols that are classified under the two main protocols.

[list and correct differentiating of protocols under the two main types

Explanation]

4. Integrated Services for Digital Network (ISDN) is a set of communication standards for simultaneous digital transmission of voice, video, data, and other network services over the traditional circuits of the public switched telephone network. It was first defined in 1988 in the CCITT red book. Explain the different types of ISDN with their features and advantages for each one of them.

[Explaining Two different types

Features of both of them

Advantages of both of them]

5. ABC company is an internet service provider. The main goal of ABC is to provide 24 X7X365 storage capacity, storage management and internet service to the customers. It now needs a solution that will eliminate downtime. Downtime is nothing but the time during which a computer or computer system is down, or inoperative due to hardware or software failure. We also need the flexibility in quick response to both the development in customer base and additional capacity and service demands of the customers.

ABC company took the help of network storage infrastructure software provider to achieve their goals by providing support for end to end redundancy and bondless scalability.

By creating a scalable storage network with the ability to confidentially deliver the 24X7X365 reliability, and speed that outsourcing customers demand, it has enabled the ISP/SSP to attract and retain customers and substantially build its business. As the same time, the solution has effectively lowered ABC company’s total cost of ownership for its entire storage solution: the IP Stor/CNP union has enabled a painless, flexible cost effective, scalable solution. The complementary IP Stor/CNT solution has allowed to its customers easily and cost- effectively.

a. What were the problem which ABC Company was facing before consulting network storage infrastructure software provider?

b. What were the benefits of implementing a scalable storage network?

c. List the different classes of ISPs and their applications

[a. Mentioning the problems faced by ABC company after reading the SLM

b. Listing the benefits

c. Listing the different classes of ISP and their applications]

6. How are the different topologies of computer networks arranged? Explain the working of each of them.

[listing the different topologies with examples

explanation

diagrams]

 

MI0036- BUSINESS INTELLIGENCE TOOLS

1. a. Emergency Medical Association (EMA) is a group of 250 board- certified emergency physicians. They are responsible for effectively managing the emergency departments. List out what BI values and applications they should be implementing

b. Most of the credit card companies permit a consumer to get approval for specified amounts via mobile to ensure that the purchase is covered. This type of consumer support which retains a customer to the bank for a longer time is real time business intelligence. Define real time Business intelligence and the various steps involved in the process.

[a. Listing and explaining the reason behind it

b. Defining

List and explain the process

2. Today businesses largely rely on the information available and can be communicated through various sources, both internally and externally with the help of internet. Explain the role of Business Intelligence in modern business. What are the three different types of decision that most business organisations take.

[Explanation

Different types of decision]

3. Data extraction is the act or the process of extracting data out of data sources for added data processing or data storage or data migration. This data can be extracted from the web. Explain the different techniques for data extraction

[Listing the various techniques

Explaining the four methods]

4. Business Intelligence strategy summarizes the finest combination of procedures and technologies to meet the business intelligence strategies of an organization.

a. List the main aspects of BI strategy.

b. What are the steps to be followed to implement BI framework?

[a. Listing atleast 6 main aspects of BI strategy

b. Steps for Implementing BI framework]

5. Write short note on

a. Content Management System

b. End User Segmentation

c. Basic Reporting and querying

d. OLAP

[a. Content Management System

b. End User Segmentation

c. Basic Reporting and querying

d. OLAP]

6. According to a recent IDC report, knowledge management is in a state of high growth, especially among the business and legal services industries. As the performance metrics of early adopters are documenting the substantial benefits of knowledge management, more organizations are recognizing the value of leveraging organizational knowledge. Define Knowledge Management. Explain the various characteristics of Knowledge management. What are knowledge assets?

[definition

Characteristics

Definition of knowledge assets

Example]

 

SEM 3 OM SUMMER 2014 ASSIGNMENTS

OM 0010 - OPERATIONS MANAGEMENT

1. What are the elements and objectives of operations management?

[Define operations management and

Explain its elements

Explain its objectives]

2. Explain operations research models.

[Give the classification of various models and discuss the models]

3. What is meant by multiple goal programming? Give the steps for solving a goal programming problem using the graphical method of goal programming.

[Define multiple goal programming

Explain two types of goal programming with multiple goals

Define the graphical method for solving goal programming and

Give the steps for solving a problem using the graphical method of goal programming]

4. What are the applications of queuing models. What is multiple server model of the queuing system. State its assumptions

[Explain the application of queuing models in various areas

Define the multiple server model and

Explain the model with assumptions]

5. What are the various priority rules used in the process of sequencing?

[Define sequencing and

Explain the priority rules used in the process of

Sequencing]

6. Explain the concept of replacement models. What are the limitations of replacement models?

[Define the concept of replacement models Explain the importance of replacement models

Explain the limitations of replacement models]

 

OM0011 ENTERPRISES RESOURCE PLANNING

1. Write short notes on: Type of information required at various levels of the enterprise Service-Oriented Architecture (SOA) factor for developing ERP systems Role of ERP in Sales and Distribution Trans-shipment

[Type of information required at various levels of the enterprise Service-Oriented Architecture (SOA) factor for developing ERP systems Role of ERP in Sales and Distribution Trans-shipment]

2. Write short notes on : Distribution Requirements Planning (DRP) Role of ERP Consultants Product Lifecycle Management (PLM) Collaborative CRM

[Distribution Requirements Planning (DRP) Role of ERP Consultants Product Lifecycle Management (PLM) Collaborative CRM]

3. What are the benefits and features of ERP purchase module.

[Listing of benefits of purchase module

Description of features of purchase module]

4. What are the benefits and features of ERP financial module?

[Listing of benefits of financial module

Description of features of financial module]

5. Case Study: Implementation of ERP HRM System at ABC

ABC is a US-based organisation that operates several museums, research centres, and zoological parks. A few years back, the organisation faced a number of issues in managing its human resource functions. This was due to the obsolescence of the existing human resource management system. The old system of the organisation was not able to provide accurate information related to employees.

Considering the on-going issues, ABC decided to implement the latest version of ERP HRM system called PeopleSoft HRMS V8.8 from Software Performance Systems, Inc. The implementation of this system was divided into four phases.

First Phase: Focused on implementing personnel management, benefits administration, and payroll administration functions.

Second Phase: Focused on implementing job requisition, labour relations, and workflow management features.

Third Phase: Concerned with the development of an organisation-wide learning source to facilitate information and knowledge sharing.

Fourth Phase: Focussed on competency mapping and personnel development.

The implementation of the ERP HRM system not only improved human resource functions but also increased the overall operational efficiency of the organisation.

Questions:

a) Why was ABC facing problems related to HRM? How did they solve it?

b) What are the advantages obtained by ABC after implementing the ERP HRM system?

[a. List the HR problems ABC was facing. List the four phases of implementation

b. List the advantages obtained by ABC after implementing the ERP HRM(mentioned in the case as well as what you think are the advantages)]

6. Discuss the ERP selection criteria

[Explain the importance of selecting the right ERP system

Explain the three major criteria for selecting an ERP system.]

 

OM0012 SUPPLY CHAIN MANAGEMENT

1. What are the different factors affecting transportation decisions?

[Description/outline of different factors and its sub factors in students own words]

2. Write short notes on risk pooling.

[description of risk pooling importance of risk pooling in SCM listing and summarization(along with suitable examples for each) of four types of risk pooling]

3. Read the following case study and answer the questions given the end of the case study

Best Supplier Relationship Management: Jaguar Land Rover and Gobel & Partner Jaguar Land Rover production line 8 October 2013 | CIPS Supply Management Awards 2013

“Jaguar Land Rover (JLR) transformed its position in customer satisfaction surveys and enhanced the quality of its products through an innovative partnership with a key supplier.

By re-evaluating the way it deals with quality control and suppliers, Jaguar took top spot in the 2012 JD Power Survey for customer satisfaction and Land Rover raced up the chart. In 2008, the survey put Jaguar at nine and Land Rover at 34 for quality, described by JLR as “clearly an unsatisfactory situation” for a premium brand and stated that “something had to change”.

Component quality was identified as the key issue – for some suppliers the proportion of rejected parts was as high as 65 per cent – and some finished vehicles were being put into ‘containment’ due to faulty components. This had knock-on effects including

delayed customer shipments, production line stoppages that cost £2,000 per minute and the risk that faulty parts could make their way into completed vehicles.

At the time, JLR was working with 16 different suppliers across three factories to undertake parts rework and containment, resulting in differing quality regimes and an inability to share data across the company. As a result, there was no single view of any given supplier’s quality history, which made preventative action impossible. A new director of quality was appointed who launched a review of quality across the supply chain that identified potential improvements that could be made to the inspection of incoming components from suppliers. The Inbound Materials Project was established and the 16 suppliers dealing with quality control were reduced to one – Gobel & Partner (G&P) – who saw it as an opportunity to introduce innovations and boost investment in its Qtrak quality management system, which totals £2 million to date.

This evolved into a partnership between JLR and G&P. Both realised that prevention was better than cure, and through Qtrak they could identify the component suppliers causing the most problems. Those with a recurrent history of reject parts were subject to a more rigorous inspection regime. G&P’s aim is to ensure no faulty part ever arrives at JLR production facilities and they now work on the premises of high-risk suppliers to review quality processes. The firm is also working at JLR’s new plant in China to ensure the right quality approach is in place from the beginning.

Over six years, the relationship between the firms has evolved from a traditional adversarial situation, where G&P were treated as one of a number of commodity suppliers, to one where the two are working to the same goal of “bringing premium quality to premium brands”.Wolfram Leidtke, JLR board quality director, said: “JLR is a premium brand and accordingly needs to have premium quality vehicles. Procurement has aligned with this objective. G&P has been able to transfer their global knowledge and work with JLR to develop a new approach to incoming material quality and the results are starting to speak for themselves.’ ”

Source: http://www.supplymanagement.com/analysis/features/2013/best-supplier-relationship-management-jaguar-land-rover-and-gobel-partner/

Question:

Illustrate the role quality played as criteria in JLR choosing its supplier Gobel & Partner. Explain the importance of Gobel & Partner in the supply chain

[Students should illustrate based on: How critical is component quality to JLR What were the effects of bad quality What were the issues JLR had to tackle to working with 16 suppliers The steps taken by JLR to improve quality

Importance of the supplier]

4. “MTR Foods, the Bangalore-based food processing company, is planning to utilise the services of a third party manufacturer for the first time. The contracted plant in Mathura for producing vermicelli is expected to give it a push in the northern and eastern markets where it is trying to expand its presence. The company is also planning a capacity expansion in spices.

MTR has nine plants in Bommasandra Industrial Area in Bangalore which caters to its product categories like spices and masala, beverages, vermicelli and frozen food. The company has so far produced its brands inhouse.

‘The plant in Mathura would help us supply to the north and eastern parts of the country. It would help us source wheat faster and also trim freight costs by 6-7 per cent,’ said Sanjay Sharma, chief executive officer, MTR Foods.”

Source: http://www.business-standard.com/article/companies/mtr-foods-to-outsource-manufacturing-110041200084_1.html

Which according to you may then be distribution strategy used by MTR? Justify your answer

[Explanation on the facts fitting the strategy Identification of the strategy Rationale behind choosing the strategy Conclusion]

5. Write short notes on:

Intercompany - interfunctional strategic scope: The maximise supply chain surplus view Capacitated plant location model

[Intercompany - interfunctional strategic scope: The maximise supply chain surplus view Capacitated plant location model]

6. Briefly explain how information helps in resolving the important trade-offs involved in a supply chain.

[Explanation of how information helps in resolving the important trade-offs]

 

OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT

1. Describe the Process of Quality Control.

[Description of the steps of quality control(list the sub-steps under each step)]

2. What is meant by the capacity of a facility? Explain the different types of capacity

[Define capacity of a facility and

Explain the different types of capacities]

3. What are the factors affecting MRP. State the advantages and drawbacks of MRP

[Listing of external and internal factors affecting MRP

List advantages

List drawbacks of MRP]

4. Arrange the following steps used in the process of production scheduling in a sequential order and briefly explain each of them:

a. Preparing an MPS

b. Assigning jobs to different work centres

c. Developing an aggregate production schedule

[Arrange of steps in sequential order

Explain steps]

5. Write short notes on. Safety stock World class manufacturing

[Safety stock(Explanation of safety stock and its importance)

World class manufacturing (Explanation of world class manufacturing and its principles)]

6. What factors need to be taken into consideration while designing a product?

[Define product design,

Explain its importance, and

Discuss the different factors needs to be considered while designing a product]

 

SEM 3 PM SUMMER 2014 ASSIGNMENTS

PM 0010 – INTRODUCTION TO PROJECT MANAGEMENT

1. Case Study: New Age Constructions

New Age is a building construction organisation based in Bangalore. The organisation, which was established in the year 2005, is relatively new in this sector. The activities of the organisation are limited to Bangalore. There are a number of well-established builders in Bangalore. Therefore, initially New Age found it difficult to obtain large projects and undertook only small building projects.

However, recently, New Age has got a lucrative contract for building a large shopping mall. The organisation finds the contract to be a stepping stone of its future success. Therefore, it is striving to deliver the project on time and within the planned budget. The organisation has hired Mr. Sinha as the project manager.

To carry out the assigned project, Mr. Sinha has emphasised on three principles of project management including the principle of project strategy, the principle of team building, and the principle of satisfaction. During the project, Mr. Sinha communicated the relevant project information to all the team members. However, he did not prioritise maintaining a thorough documentation of the entire project.

Seven months into the project, Mr. Sinha faced some major issues. He was asked by the management of the organisation to provide a complete project report on a day-to-day basis. Moreover, it was also noticed that he used some extra human resource, which affected the project’s cost management as well. Mr. Sinha did not even consider the triple constraints of the project

Questions:

a. As a project manager of New Age, which knowledge areas and principles would you like to follow the most?

b. Do you think considering the triple constraints would have helped Mr. Sinha? Justify your answer.

[a. Summarise the various knowledge areas and principles in brief you would follow as a project manager of New Age

b. Give your opinion if triple constraints would have helped Mr. Sinha

Provide justification for the opinion]

2. Describe the five phases of a generic project lifecycle. (unit 1)

[Describe each phase of a project lifecycle]

3. Write short notes on: Work breakdown structure Product line analysis Capital rationing Challenges in Social Cost Benefit Analysis (SCBA)

[Work breakdown structure Product line analysis Capital rationing Challenges in Social Cost Benefit Analysis (SCBA)]

4. How would you classify the sources of financing infrastructure projects?

[State the meaning of source of finance,

Explain the external and

Domestic sources of finance available in the infrastructure financing

List financing sources available for infrastructure projects in India in tabular format]

5. Discuss the different types of project termination.

[Discuss the types of project termination with suitable examples]

6. How is a monitoring system designed?

[Explain what is done in each step of the process of designing a monitoring system]

 

PM0011 – PROJECT PLANNING AND SCHEDULING

1. Write short note on: Controlling PMO (Project Management Office ) Bottom-up approach for estimating project planning Consequences of project delays Partnering

[Controlling PMO (Project Management Office ) Bottom-up approach for estimating project planning Consequences of project delays Partnering]

2. Explain various stages of project scope management.

[Briefly describe each stage of scope management]

3. Write short notes on :

Scope change Porter model used by organisations to identify investment opportunities Tools for Project Scheduling Operating Feasibility

[Scope change Porter model used by organisations to identify investment opportunities Tools for Project Scheduling Operating Feasibility]

4. Explain the various tools of project planning.

[Briefly mention the role of project planning tools in an organisation

Explain various tools that are used in project

Planning]

5. Explain the meaning of CPM. Mention various steps involved in CPM.

[Write the meaning of CPM

Explain various steps associated with CPM]

6. What do you understand by cost of quality? Elaborate on various types of quality costs associated with a project.

[Write the meaning of cost of quality

Explain various types of quality costs associated with a project

Write a note on Total quality costs]

 

PM 0012 – PROJECT FINANCE AND BUDGETING

1. Write short notes on: Lump sum contract Project Cost Profile Trade credit Types of project resources

[Lump sum contract Project Cost Profile Trade credit Types of project resources]

2. Discuss the financing of telecommunication projects.

[Explain the financing of telecommunication projects and

Discuss the factors needs to be considered while financing a telecommunication project.]

3. Do lenders, sponsors, EPC contractors, and the government require project insurance? Explain

[Give your opinion is project insurance required by lenders, sponsors, EPC contractors, and the government

Provide justification to your answer from perspective of lenders, sponsors, EPC contractors, and the government]

4. Write short notes on: Expected Monetary Value (EMV) Earned Value Analysis (EVA) Optimal capital structure Net Present Value(NPV method of capital budgeting

[Expected Monetary Value (EMV) Earned Value Analysis (EVA) Optimal capital structure Net Present Value(NPV method of capital budgeting]

5. Explain the role played by engineering advisors in project finance.

[Explanation of the nature of the role played by engineering advisors in project finance

Summarization of the role played by engineering advisors according four phases of activities]

6. Define PPP (Public Private Partnership) and list the advantages and disadvantages of PPP .

[Define PPP

List advantages of PPP

List disadvantages of PPP]

 

PM 0013 – MANAGING HUMAN RESOURCES IN PROJECTS

1. Write short notes on: Human Resource Cycle Role of a project manager Productivity measurement method of manpower estimation Managing Conflicts in a project

[Human Resource Cycle Role of a project manager Productivity measurement method of manpower estimation Managing Conflicts in a project]

2. What is the need for building a team during any project?

[Define team building and its significance Discuss the various reasons for building a project team

3 Write short notes on Qualities of a project leader Dealing with Poor Performers in a Project Team Minority groups Health issues of project team members

[Qualities of a project leader Dealing with Poor Performers in a Project Team Minority groups Health issues of project team members]

4. What are the major roles that motivation plays in handling project environment?

[Explain how motivation plays a considerable role in the success and failure of a project

Discuss the major roles of motivation in a project environment]

5. Explain various types of collective bargaining.

[Explanation of four types of collective bargaining]

6. What is a Human Resource Information System(HRIS).

[Define HRIS

Very briefly Functions of HRIS

List any two advantages of HRIS

List any two disadvantages of HRIS]

 

SEM 3 BANKING SUMMER 2014 ASSIGNMENTS

MA0036- FINANCIAL SYSTEM AND COMMERCIAL BANKING

1. Visit website of any life insurance company and list the products for different age groups .

[Products

differences-]

2. Discuss whether issuing letter of credit, issuing guarantee are financial services. If so, in which category, will it come under? Differentiate between financial services offered by banks as well as other financial institutions.

[Financial services

Differences between banks and other financial institutions]

3. Discuss the role played by Bharti AXA Investment Managers Private Limited with reference to intermediary services.

[Explain Intermediation

Role played by Bharti AXA Investment Managers Private Limited with reference to intermediary services.]

4. Discuss the latest Monetary Policy statements released by the RBI for the year 2013 and list the salient features.

[Explain Monetary Policy

Features of Monetary Policy]

5. Discuss the CTS-2010 Standards and its effect on the customers.

[CTS-2010 Standards

Effect on customers]

6. Corporate Governance in banks is different from corporate governance in corporate world. Elaborate this statement.

[Corporate governance

Difference between banks and corporate world in corporate governance]

 

MA0037- BANKING RELATED LAWS AND PRACTICES

1. Refer a bill of exchange and discuss its features. Elucidate the difference between a cheque and a bill of exchange.

[Bill of exchange and its features

Difference between cheque and bill of exchange]

2. A person deposits some jewellery with a bank as a security for a debt. After repaying the debt, he demands the return of the jewellery. He owes some other debts to the bank. Is he entitled to recover the jewels from the bank?

[Discuss the lien and differentiate types of lien. Explain Rule in clayton’s case.

Lien and different types of liens

Rule in clayton’s case]

3. A mortgage a certain plot of building land to B and afterwards erects a house on the plot. For the purpose of his security, B is entitled to the house as well as the plot. Discuss the right of mortgager and mortgagee.

[Rights of mortgager

Rights of mortgagee]

4. Bangalore based Janalakshmi Financial Services has recently completed a securitization transaction worth INR 250 million with IFMR Capital. Closed on August 18th, IFMR Capital’s latest transaction Delta Pioneer IFMR Capital 2010, is backed by 35,560 microloans originated by Janalakshmi, a microfinance NBFC (Non-Banking Financial Company). Explain registration of securitisation company or reconstruction company. Discuss the documents involved in this transaction.

[Securitisation registration

Documents]

5. Are digital records admitted as evidence under Banker’s book of evidence act?

Discuss the conditions in the printout.

[Banker’s book of evidence act

conditions in the printout]

6. Rohit is not a customer of the bank. He is a university student. He applies for a banker’s cheque at the extension counter of a bank. He was refused at the first instance but the bank realised its mistake and agreed to issue the banker’s cheque. The process took more than 4 hours. What is the recourse available to Rohit? What type of documentary evidence can Rohit produce? What is the procedure for redressal of grievances under Banking ombudsman scheme?

[Recourse available to Rohit

Documentary evidence

Banking ombudsman scheme]

 

MA0038 -BANKING OPERATIONS

1. David is a money lender and lends money to the needy. Will David lend money charging market rate of interest or more?

[Explain the intermediation process of banks.

Differences in lending

Intermediation process]

2. Assess the business potential for opening an extension counter of your bank in a medical college. List the possible benefits and infra requirements for the branch.

[possible benefits and

infra requirements for the branch.]

3. Please refer any commercial bank and write down the interest rates on deposits as quoted by the bank in the notice board.

Discuss the basic objectives which the banks pursue while pricing their business loans?

[Interest rates

Basic objectives while pricing the business loans]

4. In every bank, there are many schemes for managing investments made by the clients. The banks provide a wide range of plans and schemes for investment. The banks deposit the money collected through their clients in many government projects apart from lending. Can the banks invest in liquidity plans of mutual funds?

Discuss the composition of investments and investment policy guidelines.

[Can the banks invest in liquidity plans of mutual funds

composition of investments

investment policy guidelines]

5. List out the banks that were merged during the financial year 2010-2012. Discuss the factors that affect mergers and acquisitions

[List the mergers

Factors]

6. BoI, was the first to cut its minimum rate of lending or the base rate by 0.25 per cent after a finance ministry diktat last week, is targeting to take domestic NIM up to 3.10 per cent for FY14 from previous year's 3 per cent. Discuss the factors that contribute to NIM.

[Explain NIM

Factors]

 

MA0039 - RETAIL BANKING

1. Log on to any commercial bank’s website and discuss the features of deposits and personal loan

[Features of deposits

Personal loans]

2. When your card is stuck in the ATM, discuss what action would you take? In this context, write a short note on ATM card.

[Action taken

Note on ATM card]

3. Discuss how Aadhaar card is used as a valid KYC norm.

[KYC norms

Aadhar card]

4. Conduct a need analysis in your area and list customer’s preferences with respect to banking products.

[Need analysis

Banking products]

5. A customer of the bank remits into his account Rs 1000. The currency notes are soiled and mutilated. Will the bank accept the cash? Discuss the RBI policy on currency chest and functions of the currency chest.

[Action taken

RBI policy on currency chest and

functions of the currency chest]

6. Discuss the elements involved in transfer of funds

[Transfer of funds process

Elements]

 

SEM 4 SUMMER 2014 ASSIGNMENTS

MB0052- Strategic Management and Business Policy

1. What is strategy? Explain some of the major reasons for lack of strategic management in some companies?

[Meaning of strategy

Reasons for lack of Strategic management]

2. Explain the following:

(a) Core competence

(b) Value chain analysis

[(a) Core competence

(b) Value chain analysis]

3. Describe in brief the following environmental factors which a business strategist considers:

(a) Political factors

(b) Technology

[(a) Description of Political factors

(b) Description of Technology as an environmental factor]

4. Write a brief note on Turnaround strategy.

[Brief note on Turnaround strategy]

5. Define the term ‘strategic alliance’. What are its characteristics and objectives?

[Definition of the term ‘strategic alliance’

Characteristics of strategic alliance

Objectives of strategic alliance]

6. Write short notes on the following:

a) Competitive advantage

b) Porter’s Competitive threat model

[a) Competitive advantage

b) Porter’s Competitive threat model (Five Forces model)]

 

MB0053 –International Business Management

1. “The world economy is globalizing at an accelerating pace”. Discuss this statement and list the benefits of globalization.

[Discuss the statement

Listing the benefits]

2. Compare the Adam Smith and David Ricardo’s theories of international trade with examples.

[Adam Smith’s theory

David Ricardo’s theory]

3. Regional integration is helping the countries in growing their trade. Discuss this statement. Describe in brief the various types of regional integrations.

[Regional integration

Types]

4. Write short note on:

a) GATS (General Agreement on trade in services)

b) ILO (International Labour organization)

[a) meaning and role of GATS

b) Meaning and role ILO]

5. What is the difference between domestic and international accounting and how will you measure this difference?

[Differences

Measures]

6. Discuss the various payment terms in international trade. Which is the safest method and why?

[The modes of payment

Safest mode]

 

SEM 4 BANKING SUMMER 2014 ASSIGNMENTS

MA0041- MERCHANT BANKING AND FINANCIAL SERVICES

1. Assume that you are the CFO of a company and you wish to take over another small sized company. How will you proceed in this course of action?

[Merchant banking scope

Functions]

2. Suppose you are an investor who wants to purchase a public issue in such a manner that your money does not get blocked. What is the procedure that you would follow?

[Public issue

Investor guidelines]

3. Suma is in the service sector. She would like to insure the life of her kids, spouse and parents. Suggest her the future course of action to be taken based on the marketing strategies.in financial services.

[Refer advisory service agent

Marketing strategies in financial services]

4. Suppose you are the owner of a factory and you want to make use of a latest type of machinery without purchasing it. Find out the best options that are available. Discuss the differences between Hire Purchase, Leasing and Commercial Loans.

[differences between Hire Purchase, Leasing and Commercial Loans

Conclusion]

5. India’s mergers and acquisitions activity during the first quarter of 2012 increased by 33 per cent with total transaction value estimated at US$14 billion. Discuss the legal Aspects Related to Mergers, Acquisition and Takeovers in India.

[legal Aspects Related to Mergers, Acquisition and Takeovers in India

Benefits]

6. Suppose you are the owner of a company and you have approached a CRA for rating your company. List the process and methodology adopted by the agency.

[Process

Methodology]

 

MA0042 - TREASURY MANAGEMENT

1. Mr. Ram was appointed as a treasury manager of a reputed bank and the bank wants to open an office overseas. What are the factors Mr. Ram should take into account?

[Responsibilities of treasurer

Scope of treasury management]

2. Visit a public sector bank and a private bank and assess the roles of their treasury Departments to draw a similarity of functioning. Discuss the instruments that are traded in the banks.

[Treasury management in banks

Money market instruments]

3. As a treasurer, while it would be essential to look at the company’s capital asset, youwill also have to open foreign operating accounts and set up banking services in target areas. What steps would you take if your organization plans to expand globally?

Describe the facilities provided to exporters and importers in India.

Discuss the role of FEDAI.

[facilities provided to exporters and importers in India.

role of FEDAI]

4. Explain how banks gain on liquidity measures taken by RBI. Differentiate cash and liquidity management.

[Cash management

Liquidity management]

5. BoI, was the first to cut its minimum rate of lending or the base rate by 0.25 per cent after a finance ministry diktat last week, is targeting to take domestic NIM up to 3.10 per cent for FY14 from previous year's 3 per cent. Explain how effectively it can manage its assets and liabilities.

Discuss ALM process in commercial banks

[Management of assets and liabilities

ALM process in commercial banks.]

6. Visit your nearest bank, identify yourself as a student of treasury management and discuss with the bank manager regarding risk management programme.

[Identification of risks

Risk management program]

 

SEM 4 HR SUMMER 2014 ASSIGNMENTS

MU0015 –Compensation and Benefits

1. Discuss the contents of Job Evaluation. Describe the process of Job evaluation

[Explain the contents of Job Evaluation

Explain the process of Job Evaluation]

2. Suppose you are a HR Manager and you are asked to develop an effective Incentive Scheme for your organization. What are the pre-requisites you will consider while developing an Effective Incentive Scheme?

[Explaining the pre-requisites of effective Incentive Scheme]

3. Discuss the types of managerial remuneration. Explain the elements of a managerial remuneration

[Explain the types of managerial remuneration

Explain the elements of a managerial remuneration]

4. Define Pay Structure. What are its objectives? Explain the major decisions involved in designing and setting competitive pay structures

[Definition of Pay Structure

Objectives of Pay Structure

Explain the major decisions involved in designing and setting competitive pay structure]

5. Explain the criteria’s considered for rewarding the employees for their good service

[Explanation of the criteria’s responsible for rewarding the employees]

6. Write a short note on the following:

a)Wage Policy Plan in India

b)Voluntary Retirement Scheme(VRS)

[Wage Policy Plan in India

Voluntary Retirement scheme]

 

MU0016 – Performance Management and Appraisal

1. Discuss the various stages involved in the evolution of Performance Management

[Explaining the evolution of Performance Management]

2. Discuss the principles and dimensions of Performance Management

[Explaining the principles of Performance Management

Explaining the dimensions of Performance Management]

3. Assume that you have joined as an HR in an organization. The first task assigned to you is to conduct the Performance Appraisal Process. What according to you is its purpose? Describe the entire Performance Appraisal process.

[Explain any three purpose of Performance Appraisal

Explain the Performance Appraisal Process]

4. Write a brief note on the Employee’s responsibility in Performance Planning Mechanics

[Explaining the employee’s responsibility in Performance Planning Mechanics]

5. Discuss the skills that a line manager require for effective Performance Management.

[Listing the skills

Explaining the skills]

6. Write short notes on the following:

a) MBO

b) Behaviorally Anchored Rating Scales Method (BARS)

[a) Explaining the meaning and steps in MBO

b) Explaining the concept and process of BARS]

 

MU0017 – TALENT MANAGEMENT AND EMPLOYEE RETENTION

1. Explain the key elements of Talent Management System.

[Explaining the key elements of a Talent Management system.]

2. Explain the importance of Talent Management Process. Describe the stages of Talent Management Process

[Importance of Talent Management Process

Explaining the stages of Talent management Process]

3. What are the responsibilities undertaken by an HR to ensure compliance to regulations? Explain the steps involved in ensuring safe work environments

[Explaining the HR duties to ensure compliance to regulations

Explaining the steps involved in ensuring safe work environments]

4. Explain the key Compensation principles. What do you mean by Total rewards? Describe the elements of Total rewards

[Explaining the key compensation principles

Definition of Total rewards

Explaining the elements of Total rewards]

5. Explain the concept of Talent Acquisition .Explain the talent acquisition strategies

[Concept of Talent Acquisition strategies

Explanation of the Talent acquisition strategies]

6. Write short notes on:

a)Workforce Analysis

b)Talent Review

[A brief note on Workforce Analysis

Concept and importance of Talent review]

 

MU0018 – Change Management

1. Describe Kotter’s Eight Step Change Model

[Explaining Kotter’s Eight Step Change Model]

2. Explain the various steps at which control takes place in a Change Management Process

[Explaining the steps at which control takes place with regard to Change Management]

3. Discuss the various factors affecting the choice of a change Strategy

[Explaining the factors affecting the choice of a Change Strategy]

4. What do you mean by Organizational Effectiveness? Explain the approaches involved in achieving Organizational Effectiveness

[Definition of Organizational Effectiveness

Explain the approaches to achieve Organizational effectiveness]

5. What do you mean by Change Agent? Describe the characteristics of successful Change Agents.

[Definition of Change Agent

Explaining the Characteristics of successful Change Agents]

6. Write a brief note on the following:

a) Kolb’s Learning Cycle

b) Peter Senge’s framework on Organizational Learning

[Explaining the concept of Kolb’s Learning Cycle

Explaining the concept of Peter Senge’s Framework]

 

SEM 4 PM SUMMER 2014 ASSIGNMENTS

PM 0015 – QUANTITATIVE METHODS IN PROJECT MANAGEMENT

1. Write short notes on: Scoring Method for project selection Rules for network construction Project crashing using network analysis Graphical Evaluation & Review Technique

[Scoring Method for project selection Rules for network construction Project crashing using network analysis Graphical Evaluation & Review Technique]

2. Describe the importance of Business Forecasting.

[Need for forecasting with examples

Two common approaches to forecasting]

3. Describe the different stages in Project management.

[Explanation of the different stages in Project management]

4. Write short notes on: Time-series Forecasting of Seasonal Data Setting resource calendar in MS Project Network diagram chart Cost Performance Index

[Time-series Forecasting of Seasonal Data Setting resource calendar in MS Project Network diagram chart Cost Performance Index]

5. How to create a report on the project activities in the MS Project.

[Explain how to set up of Reports

Explain the process of Creating or Editing Reports

Describe the reports that can be printed

List the steps of Printing a Report]

6. Discuss the algorithm for solving the shortest-route problem.

[Description of shortest-route problems

Description of the 5 steps of the algorithm]

 

PM 0016 –PROJECT RISK MANAGEMENT

1. Define Risk Management. Explain the seven step process in risk management planning.

[Definition of Risk Management

Explanation of the seven step process risk management planning]

2. The risk mitigation methodology describes the approach to control implementation. Explain the steps of the methodology.

[Explain the steps of risk mitigation methodology

Conclusion]

3. Write short notes on: Keane’s Risk Process Monte Carlo Simulation Categories of project risk Importance of a risk register

[Keane’s Risk Process Monte Carlo Simulation Categories of project risk Importance of a risk register]

4. What is a fishbone diagram? Explain the various tasks involved in constructing a Fishbone diagram.

[Definition of fishbone diagram

Why is it used

Describe the tasks involved in constructing a Fishbone diagram]

5. Benchmarking is considered as a component of Total Quality Management (TQM). Write a note on benchmarking.

[Explain benchmarking( definition, what will happen if there is incorrect benchmarking)

List any four Advantages of benchmarking

List any our limitations of benchmarking]

6. What are the tips to remove the top three project estimating risks? Explain

[Listing of the tips

Explanation of the tips]

 

PM 0017 –PROJECT QUALITY MANAGEMENT

1. Discuss the various tools used for understanding data.

[Various tools: Graphs, Histograms, Pareto charts, and Scatter diagram.]

2. Write short notes on The Enterprise Project Management Model.

[Brief Explanation of Enterprise project management Working of EPM within the model Implementation of EPM Advantages of an EPM System]

3. Explain communities of practice .

[Definition and description of Communities of Practice (CoP), The role of Communities of practice in helping organisations to compete globally through information sharing across the globe]

4. The project management initiative program is a six step process which is designed to bring about a measurement team from the introduction to the project management-focused measurements through the design, the development and the implementation of the project management value measurement program. Explain the six steps in the project management initiative program.

[Measurement readiness planning Initiative Planning Measures development Scorecard development Measurement program Implementation Planning Measurement program implementation]

5. Briefly explain the seven forces involved in the success of quality in project management.

[Seven forces Placing the budgetary considerations ahead of the quality Placing schedule considerations ahead of quality Placing political considerations ahead of quality Being arrogant Lack of fundamental knowledge, research or education, the principles of quality assurance Pervasively believing in entitlement Practicing autocratic behaviours, resulting in “enrolment

Conclusion]

6. Explain briefly the Inspection-Planning and necessity in quality.

[Explanation inspection and the test plans Activities of inspection planning Explanation of necessity in quality Basic principles Amount of inspection]

 

PM 0018 –CONTRACTS MANAGEMENT IN PROJECTS

1. Fixed price contracts have a preset price that the vendor must adhere to in performing the work and in providing materials. There are different types of fixed price contracts. Explain them.

[Explanation of various types of fixed price contracts]

2. Direct contracting is another procurement method that is used under a limited number of exceptional circumstances. Explain the conditions for adopting direct contracting, requirements and steps for direct contracting

[Conditions for adopting direct contracting Requirements for direct contracting and Steps for direct contracting]

3. Write short notes on Cost Plus Fee Contracts.

[Explanation of Cost Plus Fee Contracts Features Conditions for adopting Advantages and disadvantages]

4. The methods of selecting a consultant are designed to achieve the objectives of quality, efficiency, fairness and transparency in the selection process and to encourage competition. Discuss any 2 methods of selecting consultants.

[Explanation of any 2 of the methods

With

Where it is appropriate

Type of assignments for which this method of selection is adopted]

5. The contract control process commences right at the beginning stage of bid document preparation inviting contractors to bid, and proceeds through the contract negotiation, contractor selection, monitoring and controlling of the contractor’s work and terminating the contract. Explain the areas that need attention for effective control of the contracts in a project

[Core competence of the project manager Requirements of the working system Use of Work Breakdown Structure (WBS) Recognising the limitations with flexibility]

6. Explain the need of Procurement law and what are its objectives?

[Explain the need of Procurement law

List the Objectives]

SMU BBA SEM 1 SPRING 2015 ASSIGNMENTS

 

BBA 101- COMMUNICATION SKILLS

 

1 Communication is complete only when the intended information reached the receiver. What are the various barriers to communication? How can you overcome them?

 

2 How something is said carries more weightage than the words themselves. Discuss this statement and briefly explain the categories of non-verbal communication.

 

3 What is external communication? Discuss the various channels of external communication.

 

4 What groundwork does one need to do to make an effective presentation? How do verbal, vocal and visual components of communication impact a presentation?

 

5 Different purposes of reading require different methods of reading. Describe the various ways of reading. What are the techniques that you can use to improve your reading?

 

6 Why is employment communication a necessary weapon for employer? What should an applicant look for before he submits a resume to his prospective employer?

 

BBA102 – ORGANIZATION BEHAVIOUR

 

1 Define Organization Behaviour. Discuss the Scientific Management Approach and the Contingency Approach to Organization Behaviour.

Meaning of Organization Behaviour

Concept of Scientific Management Approach

Concept of Contingency Approach

 

2 What are Emotions? Discuss it characteristics

Concept of Emotion

Explain its characteristics

 

3 What do you mean by Communication? Explain the process of Communication.

Meaning of Communication

Explain the process of Communication

 

4 Discuss the Thompson’s Conflict Management Styles

Explain all the five conflict management styles

 

5 What do you mean by a Group? Explain the characteristics and the types of Formal groups.

Meaning of a Group

Characteristics of a Formal group

Explain different types of Formal Group

 

6 Write short notes on the following:

a) Situational Leadership Model

b) Path Goal Theory

 

BBA 103-BUSINESS ENVIRONMENT

 

1 The External Analysis examines opportunities and threats that exist in the environment. How is it done? What should business managers do to access the business environment?

External analysis

Steps for business managers

 

2 Write short notes on:

a. Fiscal policy

b. Monetary policy

Role and objectives of fiscal policy

Role and objectives of monetary policy

 

3 What is a mixed economy? Discuss the merits and demerits of mixed economy.

Mixed economy

Merits

demerits

 

4 Write a note on the three pillars of free economy namely liberalization, privatization and globalization.

Meaning

Effect on Indian economy

 

5 Describe the corporate social responsibility of business houses towards human resources with an example of an Indian Company.

Explain Corporate Social Responsibility

Explain CSR with an example of an Indian Company

 

6 Explain the Indian economy with reference to the service sectors like Education and Health care.

Explain Services sector

Explain the progress made by services sectors like Education and Health care in India

 

 

BBA104 QUANTITATIVE TECHNIQUES IN BUSINESS

1 What do you mean by Measures of Central Tendency? Explain the Measures of Central Tendency.

Meaning of Measures of Central Tendency

Explanation of the Measures of Central Tendency (Arithmetic Mean,

Geometric Mean, Median, Mode)

 

2 Briefly explain the following:

a) Cumulative frequency distribution

b) Pie Chart

c) Bar Chart

d) Histogram

e) Frequency polygon

 

3 3 a. Explain the methods of determining trend in time series.

b. Fit a straight line trend by method of least squares to the following data:

Year

2000

2001

2002

2003

2004

Production (in lakhs)

4

6

9

10

11

Meaning of Trend

Methods of determining Trend

Fitting a straight line trend by method of least squares

 

BBA105- COMPUTER FUNDAMENTALS

 

1 a. Determine the decimal equivalent of the given number (67.33)8

b. determine the decimal equivalent of the given number (115)16

 

2 Invite a set of friends for your wedding through email because you do not have enough of time to go and personally invite. How do you invite them with one personal mail?

 

3 a. What is a Macro?

b. How do you create Macro for a sub routine?

SMU BBA SEM 2 SPRING 2015 ASSIGNMENTS

BBA 201

 

1 Discuss the primary data collection techniques in detail.

Definition of Primary data.

Primary data collection techniques

2 a. Explain the different types of research designs.8

b. Differentiate between Probability and Non-probability sampling methods.

Meaning of research design

Types of research designs

Meaning of Probability and Non-probability sampling methods

Differences

3 The important task ahead of the researcher is to document the entire work done in the form of a well-structured research report. Explain the report writing steps. What are the guidelines for writing the research report?

Meaning of a Research Report

Report writing steps

Guidelines for writing the Research Report

 

BBA202

 

1 Define business policy. Explain the importance of business policy. Differentiate between business policy and Strategy.

A Definition of business policy

Importance of business policy

Difference between business policy and strategy

2 What are the objectives of Strategic Management? What are the causes for failure of Strategic Management?

A Objectives of Strategic Management

Causes for failure of Strategic Management

3 Write a brief note on the following:

a) Core competencies and their importance

b) Strategic leadership.

A a) Core competencies and their importance

b) Strategic leadership.

 

BBA203

 

1 Explain the objectives for accounting. Write about the limitations of accounting.

A Objectives for accounting

Limitations of Accounting

2 What is Petty Cash Book? Solve the below given problem.

On 1st Jan 2009, Ramanathan opened a Bank Account by depositing Rs.6,000/- in cash. All remittances are to be paid into bank on the same day on which they are received and all payments are made by cheques. Enter the following transactions in three columnar cash book.

Jan 2 – Goods sold to Mohan for cash Rs.250

Jan 5 – Settled Hari’s account of Rs.200 at a discount of 5%

Jan 7 – Received from Shyam a cheque for Rs.725. Discount allowed Rs.25.

Jan 10 – Purchased a calculator for Rs.200.Spent Rs.50 on the cover.

Jan 12 – Shyam’s cheque was returned dishonoured.

Jan 15 – Received a money order for Rs. 25 from Hari.

Jan 20 – Shyam settled his account by means of a cheque for Rs.755,Rs.5 being for interest charged

Jan 27- Purchased machinery from Rajiv for Rs.5000 and paid him by means of a bank draft purchased from bank for Rs.5005.

A Meaning of petty cash

Solving the problem

3 What are Errors in Accounting? Explain the classifications of Errors. Write any two examples of one sided errors.

A Errors in accounting

Classification of errors

Examples of one sided errors

4 From the following Trial Balance, prepare trading and profit and loss account for the year ended 31st Dec 2009 and balance sheet on that date.

Dr (Rs.) Cr (Rs.)

Drawings 10000

Stock on 1-1-2009 46000

Purchase & purchase return 150200 600

Cash in hand 3400

Bank balance 22660

Freehold premises 38600

Trade expenses 840

Printing, stationery & advertising 1640

Professional charges 280

Commission received 3300

Investments as on 1st Jan @ 10 % 4000

Interest on above 200

Sundry debtors and creditors 36000 29000

Wages 25000

Salaries 14000

Capital 114000

Income tax 1600

Discount allowed and received 6300 4600

Sales return and sales 550 208950

B/R an B/P 3200 10000

Office furniture 3050

Rent, rates and insurance 4000

Provision for bad debts 670

Total 371320 371320

Adjustments:

a) Provide for wages Rs.5000/-

b) Write off 5 % depreciation on freehold premises and 10 % on office furniture

c) Insurance to the extent of Rs.200/- relates to 1993

d) Stock on 31-12-2009 is Rs.52000/-

e) Charge interest on capital 5 % and on drawings Rs. 300/-

f) Further bad debts are Rs.1000/-

g) Provide for doubtful debts @ 5 % on sundry debtors

h) Make provision for discount on debtors and reserve for discount on creditors

@ 2 %

A Preparation of trading account

Preparation of P/L a/c

B/S

5 Give the meaning and importance of bank reconciliation statements. From the following particulars of Neha and Co. prepare Bank Reconciliation Statement on March 31, 2008.

Overdraft as per pass book 16,500

Interest on overdraft 1,600

Insurance premium paid by the bank 800

Cheques deposited but not yet credited 5,500

Cheques issued but not present for payment 6,000

Wrong credit to firm account by the bank 1,000

A Meaning of Bank Reconciliation Statement

Importance of bank reconciliation statement

Calculation of bank reconciliation statement

6 Explain on endorsement of a bill. Solve the given problem.

Black sells goods worth Rs.2,000 to Brown on 1st October, 2004 and draws a bill on him for the amount for 2 months. On the same day, the bill is endorsed by him to his creditor, White. The bill is duly paid on maturity. Pass journal entries in the books of all the parties.(drawer, endorsee, acceptor)

A Explanation of endorsement of a bill

Journal entries in the books of Black

Journal entries in the books of White

Journal entries in the books of Brown

 

BBA 204

 

1 Explain the components of traditional marketing mix in detail.

Definition of marketing mix

Explanation of components

2 Describe the methods of environmental analysis-SWOT, PEST.

Strength, Weakness, Opportunity, Threat 5

Political, Economic, Social, Technological

Environment

3 The brand is the symbol of the product’s personality. It is developed though diligent market research and is based on the customer’s needs and wants. Explain the various steps which are undertaken in the formation of a brand with examples.

Definition of brand

Steps involved in brand development

Examples

4 Define Product mix. Explain the factors determine the decisions of the Product mix.

Definition of Product mix

Factors determine the decisions of the product mix

5 Define Green Marketing. What are the reasons for which companies adopt green marketing?

Definition of Green marketing

Reasons for which companies adopt green marketing

6 Explain the personal, socio-cultural, Psychological determinants of consumer behaviour.

Definition of consumer behaviour

Personal determinants- Consumer

demographics ,Consumer psychographics

Socio-Cultural determinants- Social factors ,

Cultural factors

Environmental factors

Psychological determinants—Perception,

Learning, Memory

Motivation

 

BBA205

 

1 Define MIS. Describe the characteristics and functions of MIS.

Meaning of MIS

Characteristics of MIS

Describing the functions of MIS

2 What do you mean by ERP? Describe the situations before and after the existence of ERP.

Explain the challenges involved in ERP

Definition of ERP

Explaining the situations before and after ERP

Explaining the challenges in ERP

3 Explain the applications and systems used in E-communication.

Application and systems used in E-communication

4 There is an information explosion in today’s society. There are lot of advantages of DBMS like proper maintenance of the data and maintaining security. Explain the process of data transition using diagram and an example of your own.

Drawing the diagram

Explaining the process of data transition with an example

Explaining the process

5 There are two investment plans in the market whose details are given below based on which you need to decide which investment plan you need to select. Suggest which investment plan you prefer and why?

Particulars Plan A Plan B

Investment in Rs.

Million

3 2.7

Savings/ gain per year in Rs. Million

1.0 0.85

No. of years savings or gain would occur

5 5

Discount Rate 12% 12% reasoning about the 2 plans

Writing 2 Formulae

Answering which plan is better

Calculations and correct answers

6 Write short notes on the following:

a) Transaction Processing System (TPS)

b) Knowledge Based System (KBS)

Concept of Transaction Processing System

Concept of Knowledge Based System

SMU BBA SEM 3 SPRING 2015 ASSIGNMENTS

BBA301 - Legal and Regulatory Framework

Q1. Explain the clause related to the acceptance of proposal and the mandatory conditions attached with it.
Q2. What are the different ways in which an agency may be formed?
Q3. “A bill may be dishonoured by non-acceptance or by non-payment”. Explain
Q4. Decisions of the members at general meetings are expressed by way of resolutions. What do you understand by the term resolution here? Explain it with its kinds.
Q5. FEMA clearly defines the acts that can be termed as offences under its purview. What are these malpractices which are covered under FEMA act?
Q6. Write short notes on: a) Copyright b) Electronic Governance

BBA302- Human Resource Management

1. What do you mean by Job description? Explain in detail.

2. Define ‘recruitment’. What are the factors affecting recruitment?

3. Describe the steps involved in employee induction program.

4. What is the purpose of performance appraisal? Explain the process of performance appraisal.

5. What is meant by employee grievance? What are the causes of employee grievances? Explain the need for employee counselling.

6. Write short notes on the following:

a) Human Resource Planning (HRP)

b) Job Analysis

BBA303 – Quality Management

Q1. Define the term Quality management. What are the dimensions of quality? Differentiate between Quality Control and Quality Assurance.

Q.2 Differentiate between Mission and Vision Statements. Write a brief note on “quality objectives”
Q3. Explain the following: a) Kaizen b) Benchmarking and its importance
Q4. What is meant by Customer Focus? Describe in brief the concept of Customer satisfaction and Customer delight.
Q5. Write Short notes on the following: a) Cost of Quality b) Productivity
Q6. Define Quality Management System. Explain Quality Management Principles.

BBA304 - Advertising and sales

Q1. Discuss the advantages and disadvantages of television advertising. Also explain what do you understand by Internet Advertising and Social Media Network advertising?

Q2. Explain the consumer buying decision process.
Q3. Observe any newspaper advertisement of any consumer durable company. What is the target audience and what are benefits of choosing newspaper for advertisement.
Q4. 4 Explain the AIDAS model in detail.
Q5. What do you understand by Public relations? What is the difference between PR and advertising?
Q6. Write short notes on: a) Sales quota b) sales force

SMU BBA SEM 4 SPRING 2015 ASSIGNMENTS

BBA401 – E-Commerce

Q1. a. Amazon is the world's online marketplace® for all the books, enabling trade on a local, national and international basis. With a diverse and passionate community of individuals and small businesses, Amazon offers an online platform where millions of items are traded each day. Mention and explain the various opportunities offered by ecommerce for businesses. b. What are the advantages and disadvantages of eCommerce?

Q2. a. The TCP/IP reference model is the network model used in the current Internet architecture. This model is derived from the OSI model and they are relatively same in nature. Explain the different characteristics of Gateways in the TCP/IP reference model with a neat diagram b. Write short note on Hyper Text Markup Language (HTML) with example

Q3. Hanson websites are built to work for your business and are built on the concept of intelligent website. An intelligent website is more than just a brochure on the web. It allows you to edit the website yourself through a Content Management System (CMS). What is the need for an intelligent website?
Q4. When a data is sent across the network it is encrypted and arranged in a way that even if there is a diversion in the flow of data should not leak the data. At the reception it is decrypted and actual data is obtained. Explain the different methods of encryption technique.

Q5. Explain the different categories of electronic payment system in detail

Q6. We know that there are various internet services which help us to make the use of network efficiently. Being a regular user of the various services without probably knowing the technical aspects explain those services in details with an example.

BBA402 – Management Accounting

1 Explain the importance of Management Accounting and Need of Management

2 Explain the various steps in Budgetary Control. Advantages of Budgetary Control.

3 What is absorption costing? Explain the features of absorption costing. Write the differences between absorption and marginal costing.

4 Explain the three types of financing in working capital.

Raw material: Rs.80 per unit, labour: Rs.30 per unit; overheads: Rs.60 per unit, selling price/unit Rs.200: raw materials: one month, work in progress: 15 days, finished goods: 1 month; creditors: 1 month; debtors: two months, Wages: 45 days; overheads: 1 month; ¼ of production is sold in cash. Desired cash balance is Rs.3,65,000. Production per annum is 1,04,000 units. Estimate the working capital.

 

5 Use the following information to prepare:

A schedule of changes in working capital.

A funds flow statement of Sahana & Co.

Liabilities

31.03.2010

31.03.2011

Assets

31.03.2010

31.03.2011

Capital

P & L Account

Bank loan

Bills payable

Sundry creditors

Provision for taxation

1,85,000

1,47,800

1,20,000

   40,000

1,40,000

 

20,000

2,10,000

1,76,400

    90,000

    68,000

1,22,000

 

18,000

Goodwill (at cost)

Land and building

Plant and machinery

Furniture

Inventory

Sundry Debtors

Bills receivable

Bank

Cash

60,000

1,85,000

47,400

19,400

82,600

1,20,000

80,000

50,000

8,400

60,000

2,20,000

52,400

19,400

72,400

1,28,000

72,100

48,300

11,800

 

6,52,800

6,84,400

 

6,52,800

6,84,400

 

6 Give the meaning of dividend policy. Explain the significance of dividend decision and types of dividend policy.

BBA 403 - International marketing

Q1. Explain the meaning, need and significance of international marketing.
Q2. What are the elements of culture? Explain.
Q3. Assessing political environment plays an important role in taking business decisions..
Q4. Explain the meaning and need of secondary research in international marketing.
Q5. What is the mode of entry adopted by McDonalds? Discuss the various modes of entry in international business.
Q6. Write short notes on:

a) Product diversification b) Product customization

BBA404 – Small Business Management

Q1. Write short notes on the following:

a) Various forms of organisation

b) Competitive strategies
Q2. What is meant by working capital? Explain the various sources of working capital
Q3. Describe the following:

(a) Capacity management (b) Managerial activities
 

BBA405 – Retail Management

Q1. Explain different types of Retail formats.

Q2. Explain retail marketing mix.
Q3. What are the elements of store design? Explain each in detail

SMU BBA SEM 5 SPRING 2015 ASSIGNMENTS

 

BBA501 & PRODUCTION AND OPERATIONS MANAGEMENT

 

1 Answer the following questions:

a. What are the differences between goods and services?

b. Explain the basic elements of strategic plans.

c. Mention the importance of sales forecasting?

2 What are the characteristics of a good design?

3 Write short notes on:

a. Production control

b. Subcontract purchasing

c. Supply alliances

4 Answer the following questions:

a. What are the limitations of PERT and CPM?

b. List any 4 general principles of plant layout.

c. What are some of the problems faced by organizations while laying down a maintenance policy?

5 There are several techniques for measuring work. Explain the most common techniques used for measuring work

6 There are a number of other tools that can be used for quality planning, and the one that is gaining popularity is ‘The New Seven Management and Planning Tools’. Which are the ‘New Seven Tools’?

 

 

BBA502 & FINANCIAL MANAGEMENT

 

1 Explain the functions of finance. Explain about the role of a finance manager and funds allocation

2 Write short notes on:

a) Operating Budgets

b) Financial Budgets

c) Capital Budgets

3 Explain on cost of capital and cost of preference capital.

4 Solve the given problem below:

Sales 25,00,000 ; Variable cost 15,00,000 ; Fixed cost 5,00,000 (including interest on 10,00,000). Calculate degree of financial leverage.

Determine the operating leverage :

Determine the degree of operating leverage from the following data:

S Ltd R Ltd

Sales 25,00,000 30,00,000

Fixed costs 7,50,000 15,00,000

Variable expenses 50% of sales for firm S 25% for firm R.

Calculation of financial leverage

Calculation of operating leverage

5 Explain the capital budgeting process. Why is Net Present Value (NPV) important?

6 Write about cash planning and explain about cash forecasting and budgeting.

 

BBA 503 ECONOMIC PLANNING AND POLICIES

 

1 Differentiate between development and growth.

2 Describe the role of land resources as natural resource in India

3 Write a note on social infrastructure including education and health in India
4 State the prospects and growth targets of twelfth five year plan

5 Identify various schemes launched by the government to reduce unemployment and underemployment. Explain any 2 in detail.

6 Write short notes on:

a. Land reforms

b. RBI

 

BBA504 & TAXATION MANAGEMENT

 

1 Distinguish between revenue expenditure and capital expenditure. Explain the distinction between capital losses and revenue losses.

2 Explain the deductions u/s 80.

3 Write a note on Fringe Benefit Tax

 

BBA505: ENTREPRENEURSHIP MANAGEMENT

 

1 Define the term ‘Entrepreneurship’. Explain the importance of entrepreneurship.

2 What are the sources of opportunities for an entrepreneur? Discuss the methods of generating ideas.

3 Write short notes on the following:

a) Types of ownership securities

b) Choosing the Legal Form of New Venture

SMU BBA SEM 6 SPRING 2015 ASSIGNMENTS

 

BBA601 – TECHNOLOGY MANAGEMENT

 

1 Explain the positive and negative impact of Technology on Business and society.

 

2 What is technology acquisition? Explain the two methods of technology acquisition.

 

3 List and describe the different characteristics of the various stages in life cycle of technology.

 

4. a. List the different qualitative technology transfer models

b. explain The Schile, Radnor, and Wad model in details

c. draw process model for problem solver model

 

5. a. list the guidelines on the scope of EIA

b. What are the various issues in the preparation of EIA Report?

 

6. Identify and explain the tools that have been developed on the basis of specific functions involved in an organization

 

BBA602 –Management Development and Skills

 

1 What do you mean by Directing? Explain the principles of Directing.

 

2 What is Creative Thinking? Discuss the importance of Creative thinking. Explain the process of Creative Thinking

 

3 Explain the concept of Time Management. Discuss the steps involved in Time Management

 

4 Suppose you have joined as a Manager in an organization and you are asked to negotiate on a particular issue. What according to you are the principles of Negotiation? Explain the steps in the process of negotiation.

State the twelve basic principles of negotiation

Explain the steps involved in a negotiation process

 

5 Discuss the qualities required to become an effective leader.

 

6 Write a short note on the following:

a) Impact Analysis

b) Catwoe Analysis

 

BBA603 & ROLE OF INTERNATIONAL FINANCIAL INSTITUTIONS

 

1 Give introduction to international finance. Explain the benefits, scope of international finance. List the advantages and disadvantages of globalization.

 

2 Write short note on:

Balance of Payment

Current account

Capital account

Foreign exchange reserves

Accounting equilibrium

 

3 Give introduction on foreign exchange. Explain on foreign exchange markets and role of international forex markets.

 

4 Explain cash-in-advance and write the process of issuing letter of credit and different types of letter of credit.

 

5 Explain the Foreign Direct Investment (FDI). Give the comparison between American Depository Receipt (ADR) and Global Depository Receipt (GDR). Write the categories for trade blocs.

 

6 Write down the differences between GATT and WTO. Explain the problems and achievements of GATT & WTO.

 

 

SMU BBA SEM 1 WINTER 2014 ASSIGNMENTS

BBA 101- COMMUNICATION SKILLS

1 Communication is complete only when the intended information reached the receiver. What are the various barriers to communication? How can you overcome them?

2 As a listener, why do you think listening plays a vital role in the organization?

3 Bring out the differences between personal letters and business letters.

4 What groundwork does one need to do to make an effective presentation? How do verbal, vocal and visual components of communication impact a presentation?

5 Different purposes of reading require different methods of reading. Describe the various ways of reading. What are the techniques that you can use to improve your reading?

6 Why is employment communication a necessary weapon for employer? What should an applicant look for before he submits a resume to his prospective employer?

 

BBA102 – ORGANIZATION BEHAVIOUR

1 What is meant by Organisational Behaviour? Describe the interpersonal role and informational role of managers.

Meaning of Organisational Behaviour

Explanation of Interpersonal role

Explanation of Informational role

 

2 What is the meaning of organisation design? Explain the following elements of Organization Structure:

 

(a) Hierarchy

 

(b) Division of work

 

(c) Unity of command

 

 

 

3 Define the term ‘Learning’. Explain any three theories of learning.

 

Definition of ‘learning’

 

Explanation of any three theories of learning

 

 

 

4 What is meant by conflict? Describe the Sources of Conflict?

 

Meaning of conflict

 

Description of sources of conflict

 

 

 

5 Define the term ‘power’ with respect to organisational behaviour. What are the sources of power? Explain.

 

Definition of the term ‘power’

 

Explanation of Sources of power

 

 

 

6 Explain the importance of Groups. Describe the stages of Group Development.

 

Explanation of importance of groups

Description of stages of group development

BBA 103-BUSINESS ENVIRONMENT

 

1 The External Analysis examines opportunities and threats that exist in the environment. How is it done? What should business managers do to access the business environment?

External analysis

Steps for business managers

 

2 Differentiate between capitalist and socialist economies.

Differences between capitalist and socialist economies

 

3 Discuss the Industrial laws applicable in India.

Explanation of Industrial laws applicable to business in India

 

4 Write a note on the three pillars of free economy namely liberalization, privatization and globalization.

Meaning

Effect on Indian economy

 

5 Describe the corporate social responsibility of business houses towards human resources with an example of an Indian Company.

Explain Corporate Social Responsibility

Explain CSR with an example of an Indian Company

 

6 Explain the Indian economy with reference to the service sectors like Education and Health care.

Explain Services sector

Explain the progress made by services sectors like Education and Health care in India

 

 

BBA104 QUANTITATIVE TECHNIQUES IN BUSINESS

1 Statistics plays a vital role in almost every facet of human life. Discuss the characteristics of Statistics. What is the importance of statistics in business and management?

 

2 a. Differentiate between primary and secondary data

b. Explain the concept of correlation and regression.

 

3 Describe the meaning of Index numbers. Explain the different methods of construction of index numbers.

 

BBA105- COMPUTER FUNDAMENTALS

 

1 a. Determine the decimal equivalent of the given number (67.33)8

b. determine the decimal equivalent of the given number (115)16

 

2 Invite a set of friends for your wedding through email because you do not have enough of time to go and personally invite. How do you invite them with one personal mail?

 

3 a. What is a Macro?

b. How do you create Macro?

 

SEM 1 BBA FALL 2014 ASSIGNMENTS

BBA 101- COMMUNICATION SKILLS

1 Communication is complete only when the intended information reached the receiver. What are the various barriers to communication? How can you overcome them?

2 Discuss different types of communication network practiced in an organization.

3 A good structured report helps the management to take vital decisions in an organized manner. Describe the structure and the steps involved in writing a good report.

4 What groundwork does one need to do to make an effective presentation? How do verbal, vocal and visual components of communication impact a presentation?

5 Different purposes of reading require different methods of reading. Describe the various ways of reading. What are the techniques that you can use to improve your reading?

6 Why is employment communication a necessary weapon for employer? What should an applicant look for before he submits a resume to his prospective employer?

BBA102: ORGANIZATION BEHAVIOUR

 

1 Define the term ‘Organisational Behaviour”. Explain the importance of Organizational Behaviour.

2 Explain the following:

  1. a) Span of Control
  2. b) Centralisation and Decentralisation

3 Define the term ‘Learning’. Explain any three theories of learning.

4 Define the term motivation. Explain Maslow’s need Hierarchy theory.

5 What is meant by conflict? Describe the sources of conflict?

6 Write short notes on the following:

  1. a) Organization Culture

b) Conflict management

BBA 103-BUSINESS ENVIRONMENT

1 Economic policy refers to the monetary and fiscal policies that affect the growth rate of the economy. Discuss in detail these policies.

2 Differentiate between capitalist and socialist economies.

3 Discuss the Industrial laws applicable in India.

4 What is disinvestment? What is the difference between privatization and disinvestment? What are the objectives of disinvestment?

5 Describe the corporate social responsibility of business houses towards human resources with an example of an Indian Company.

6 Explain the Indian economy with reference to the service sectors like Education and Health care.

BBA104- QUANTITATIVE TECHNIQUES IN BUSINESS

1 Statistics plays a vital role in almost every facet of human life. Discuss the characteristics of Statistics. What is the importance of statistics in business and management?

2 a. Differentiate between primary and secondary data

  1. Explain the concept of correlation and regression.

3 Describe the meaning of Index numbers. Explain the different methods of construction of index numbers.

BBA105- COMPUTER FUNDAMENTALS

1 a. Determine the decimal equivalent of the given number (68.33)8

  1. determine the decimal equivalent of the given number (115)16

2 Invite a set of friends for your wedding through email because you do not have enough of time to go and personally invite. How do you invite them with one personal mail?

3 a. What is a Macro?

  1. How do you create Macro?

SMU BBA SEM 3 WINTER 2014

BBA301 - Legal and Regulatory Framework

Q1. Explain the clause related to the acceptance of proposal and the mandatory conditions attached with it.
Q2. What are the different ways in which an agency may be formed?
Q3. “A bill may be dishonoured by non-acceptance or by non-payment”. Explain
Q4. Decisions of the members at general meetings are expressed by way of resolutions. What do you understand by the term resolution here? Explain it with its kinds.
Q5. FEMA clearly defines the acts that can be termed as offences under its purview. What are these malpractices which are covered under FEMA act?
Q6. Write short notes on: a) Copyright b) Electronic Governance

BBA302- Human Resource Management

Q1. Explain the various emerging concepts of Human Resource Management(HRM)
Q2. What do you mean by Human Resource Planning? Explain the importance of Human Resource Planning.
Q3. What do you mean by Recruitment? Explain the factors affecting Recruitment.
Q4. Suppose you have joined as an HR Manager in an organization and you are asked to improve the organization’s Induction process. What are the strategies you will consider in order to improve the Induction process?
Q5. Discuss the features of an Incentive plan. Explain the characteristics of an effective Incentive System
Q6. Write a short note on the following: a) Employee Counseling b) Selection

BBA303 – Quality Management

Q1. Mention some of the definitions of quality. Explain the dimensions of quality. What is meant by quality assurance?
Q2. Explain the following: a) Kaizen b) Benchmarking and its importance
Q3. (a) Describe the contribution of Edwards Deming to Quality management. (b) Differentiate between Mission and Vision Statements.
Q4. What is meant by Customer Focus? Describe in brief the concept of Customer satisfaction and Customer delight.
Q5. Write Short notes on the following: a) Cost of Quality b) Productivity
Q6. Define Quality Management System. Explain Quality Management Principles.

BBA304 - Advertising and sales

Q1. Discuss the advantages and disadvantages of television advertising. Also explain what do you understand by Internet Advertising and Social Media Network advertising?

 

Q2. Explain the consumer buying decision process.
Q3. Observe any newspaper advertisement of any consumer durable company. What is the target audience and what are benefits of choosing newspaper for advertisement.
Q4. What is media planning and what are the steps in media planning process?
Q5. What do you understand by Public relations? What is the difference between PR and advertising?
Q6. Write short notes on: a) Sales quota b) sales force

SMU BBA SEM 4 WINTER 2014

BBA401 – E-Commerce

Q1. a. Amazon is the world's online marketplace® for all the books, enabling trade on a local, national and international basis. With a diverse and passionate community of individuals and small businesses, Amazon offers an online platform where millions of items are traded each day. Mention and explain the various opportunities offered by ecommerce for businesses. b. What are the advantages and disadvantages of eCommerce?

Q2. a. The TCP/IP reference model is the network model used in the current Internet architecture. This model is derived from the OSI model and they are relatively same in nature. Explain the different characteristics of Gateways in the TCP/IP reference model with a neat diagram b. Write short note on Hyper Text Markup Language (HTML) with example

Q3. Hanson websites are built to work for your business and are built on the concept of intelligent website. An intelligent website is more than just a brochure on the web. It allows you to edit the website yourself through a Content Management System (CMS). What is the need for an intelligent website?
Q4. When a data is sent across the network it is encrypted and arranged in a way that even if there is a diversion in the flow of data should not leak the data. At the reception it is decrypted and actual data is obtained. Explain the different methods of encryption technique.

Q5. Explain the different categories of electronic payment system in detail

Q6. We know that there are various internet services which help us to make the use of network efficiently. Being a regular user of the various services without probably knowing the technical aspects explain those services in details with an example.

BBA402 – Management Accounting

Q1. Management accounting is sensitive to management needs; however, it assists the management and does not replace it. Write down in detail the scope of management accounting.
Q2. From the following balance sheets of Dramas Ltd., compute the trend percentages using 31st December 2005 as the base year:

Assets and

Liabilities

Amount

Liabilities: 2005 2006 2007

Share capital 2,00,000 2,50,000 3,00,000

Reserves 1,00,000 1,50,000 1,50,000

Loans 2,00,000 1,00,000 50,000

Creditors 3,00,000 4,00,000 2,00,000

Total 8,00,000 9,00,000 7,00,000

Assets:

Buildings 2,00,000 2,50,000 3,00,000

Plant 2,00,000 2,50,000 1,00,000

Stock 2,50,000 2,50,000 1,50,000

Debtors 1,00,000 1,00,000 1,00,000

Cash at Bank 50,000 50,000 50,000

Total 8,00,000 9,00,000 7,00,000

Preparation of comparative balance sheet with the increase or

decrease in percentage

Conclusion
Q3. Working capital requirement is determined by a wide variety of factors. Elaborate those factors and explain all of them.
Q4. Variance analysis is a tool for measuring performance and depends on the principle of management by exception. Explain the uses of variance. From the following information, calculate sales margin price variance and sales margin volume variance.
Budgeted Sales Actual Sales Product Qty. Sales price per unit Std. cost | Product Qty. Sales price per unit (units) Rs. per unit (units) Rs. Rs. A 600 20 12 A 800 24 B 400 15 9 B 600 12 1,000 1,400
Q5. Explain the various steps in Budgetary Control. Advantages of Budgetary Control..
Q6. Use the following information to prepare:

 A schedule of changes in working capital.

 A funds flow statement of Sahana & Co.

Balance Sheet of Sahana & Co.

Liabilities 31.03.201

0

31.03.201

1

Assets 31.03.201

0

31.03.2011

Capital

P&L

account

Bank loan

Bills

payable

Sundry

Creditors

Provision

for

taxation

1,85,000

1,47,800

1,20,000

40,000

1,40,000

20,000

2,10,000

1,76400

90,000

68,000

1,22,000

18,000

Goodwill

(at cost)

Land

andbuilding

Plant

andmachine

ry

Furniture

Inventory

Sundry

Debtors

Bills

Receivable

Bank

Cash

60,000

1,85000

47,400

19,400

82,600

1,20,000

80,000

50,000

8,400

60,000

2,20,000

52,400

19,400

72,400

1,28,000

72,100

48,300

11,800

6,52,800 6,84,400 6,52,800 6,84,400

Schedule of changes in working capital

Fund flow statement of Sahana & Co.

.

BBA 403 - International marketing

Q1. Explain the meaning, need and significance of international marketing.
Q2. Compare Adam Smith and David Ricardo’s theories of international trade.
Q3. Culture is an invisible barrier to international trade. Discuss.
Q4. Explain the meaning and need of secondary research in international marketing.
Q5. What is the mode of entry adopted by McDonalds? Discuss the various modes of entry in international business.
Q6.Write short notes on: a) Modes of transportation in international trade b) Benefits and risks of Global e marketing

BBA404 – Small Business Management

Q1. Define small business and explain its characteristics. What are the common problems affecting small businesses?
Q2. Explain the following a) Porter’s five forces model. b) SWOT analysis
Q3. Explain various sources of Working Capital.

 

BBA405 – Retail Management

Q1. Write short notes on the following: a) Functions of retailing b) Retail marketing
Q2. Explain the functions of merchandising manager.
Q3. What is meant by retail space management? Describe the elements of store design?

SMU BBA SEM 6 WINTER 2014 ASSIGNMENTS

 

BBA601 – TECHNOLOGY MANAGEMENT

 

1 Explain the positive and negative impact of Technology on Business and society.

 

2 What is technology acquisition? Explain the two methods of technology acquisition.

 

3 List and describe the different characteristics of the various stages in life cycle of technology.

 

4. a. List the different qualitative technology transfer models

b. explain The Schile, Radnor, and Wad model in details

c. draw process model for problem solver model

 

5. a. list the guidelines on the scope of EIA

b. What are the various issues in the preparation of EIA Report?

 

6. Identify and explain the tools that have been developed on the basis of specific functions involved in an organization

 

BBA602 –Management Development and Skills

 

1 Define Management. Explain the importance of Management. Discuss any three advantages of Management.

 

2 Discuss the John Fisher’s Model of Personal Change

Explain the entire John Fisher’s Model Of Personal Change

 

3 Explain the concept of Decision-Making. Discuss the challenges in the process of Decision making

 

4 Suppose you have joined as a Manager in an organization and you are asked to negotiate on a particular issue. What according to you are the principles of Negotiation? Explain the steps in the process of negotiation.

State the twelve basic principles of negotiation

Explain the steps involved in a negotiation process

 

5 Discuss the qualities required to become an effective leader.

 

6 Write a short note on the following:

a) Grid Analysis

b) Catwoe Analysis

 

BBA603 & ROLE OF INTERNATIONAL FINANCIAL INSTITUTIONS

 

1 Give introduction to international finance. Explain the benefits, scope of international finance. List the advantages and disadvantages of globalization.

 

2 Write short note on:

Balance of Payment

Current account

Capital account

Foreign exchange reserves

Accounting equilibrium

 

3 Explain cash-in-advance and write the process of issuing letter of credit and different types of letter of credit.

 

4 Write down the differences between GATT and WTO. Explain the problems and achievements of GATT & WTO.

 

5 Explain the main functions of banks. Write down the lending activities and lending policies of bank.

 

6 Write the objectives of global financial regulation. Explain the key features of Basel III and its impact.

SMU BBA SEMESTER 2 FALL 2014 ASSIGNMENTS

 

BBA 201- RESEARCH METHODS

1 Briefly describes the different steps involved in a research process. What are the characteristics of good research?

 

2 a. Explain the different types of research designs.

b. Differentiate between Probability and Non-probability sampling methods.

 

3 The important task ahead of the researcher is to document the entire work done in the form of a well-structured research report. Explain the report writing steps. What are the guidelines for writing the research report?

 

 

BBA202: BUSINESS STRATEGY

 

1 Give the meaning of the following:

(a) Business strategy

(b) Business Policy

(c) Strategic Analysis

(d) Strategic Planning

 

2 Define strategic management. What are the causes for failure of Strategic Management?

 

3 Write short notes on the following:

a) Core competencies and their importance

b) Strategic leadership.

 

BBA 203 &- FINANCIAL ACCOUNTING

 

1 Journalize the following transactions in the books of Balu.

2004                                                                                                    Rs.

Jan. 1        Commenced business                                      25,000

Jan. 2        Goods purchased for cash                               15,000

Jan. 3        Paid freight                                                              500

Jan. 7        Goods sold to Raj Kumar on credit                5,000

Jan. 8        Paid for stationery                                              2,000

Jan.10      Paid for Rent                                                          1,000

Jan.13      Cash received from Mohan Das                      15,400

                  Allowed him discount                                             600

Jan.15      Paid Premium                                                            4,000

Jan.20      Paid to postage                                                      1,000

Jan.25      Paid for salaries                                                        500

Jan.30      Commission received                                           1,000

Preparation of all the journal entries with the correct amount

Narration

 

2 Accountancy refers to a systematic knowledge of accounting. It explains ‘why to do’ and ‘how to do’ of various aspects of accounting. Explain the objectives of accounting and explain the categories of users.

3 What do you understand by good will? Explain the accounting treatment of goodwill at the time of admission. Give journal entry for the below problem:

T and S are partners in a firm sharing profit in the ratio 5:3. They admitted G as a new partner for 1/4th share in the profit. G brings Rs.45,000 for her share of goodwill and Rs.1,20,000 for capital. They have withdrawn the goodwill from the firm. Make journal entries in the books of the firm after the admission of G. The new profit sharing ratio will be 2:1:1.

Meaning of good will with the formula

Accounting treatment of good will at the time of admission

Journal entry in the books of T,S and G

 

4 Differentiate between trade discount and cash discount.

Enter the following transactions in Sadhana’s simple cash book.

2010 April 1st April Balance of cash in hand Rs.1500

8th April Purchased goods for cash from X for Rs.320

15th April Sold goods for Rs. 480 to Y for cash

20th April Received commission Rs.65

22nd April Paid Commission Rs.55

28th April Paid to Reena on account Rs.715

30th April Paid salary to the office clerk Rs.100 and office rent Rs.60

 

5 Final Accounts are prepared at the end of accounting year with various adjustments. Explain the features and objectives of final accounts.

 

6. Prepare Trading and Profit and Loss Account and Balance Sheet from the following particulars as at 31st March 2012.

Particulars

Dr. (Rs)

Cr. (Rs)

Capital / Drawings

1,400

10,000

Cash in hand

1,500

-

Bank overdraft @ 5%

-

2,000

Purchase and Sales

12,000

15,000

Returns

1,000

2,000

Establishments charges

2,500

-

Taxes and Insurance

500

-

Provision for Doubtful Debts

-

1,000

Bad Debts

500

-

Sundry Debtors and Creditors

5,000

1,850

Commission

-

500

Investments

4,000

-

Stock on 1 April 2010

3,000

-

Furniture

600

-

Bills Receivable & Bills payable

3,000

2,500

Collected Sales Tax

-

150

Total

35,000

35,000

Further, you are required to take into consideration the following information:

a) Salary Rs.100 and taxes Rs.400 are outstanding but insurance Rs.50 prepaid

b) Commission amounting to Rs.100 has been received in advance for work to be done next year.

c) Interest accrued on investments Rs.210

d) Provision for doubtful Debts is to be maintained at 20%

e) Depreciation on furniture is to be charged at 10% p.a.

f) Stock on 31st March 2012 was valued at Rs.4,500

g) A fire occurred on 25th March 2012 in the godown and stock of the value of Rs.1,000 was destroyed. It was fully insured and the insurance company admitted the claim in full.

[Calculation of Trading and P/L a/c-5

Preparation of balance sheet-5]

 

BBA 204- Marketing Management

 

1 Explain the personal, socio-cultural, Psychological determinants of consumer behaviour.

 

2 Describe the methods of environmental analysis-SWOT, PEST.

 

3 The brand is the symbol of the product’s personality. It is developed though diligent market research and is based on the customer’s needs and wants. Explain the various steps which are undertaken in the formation of a brand with examples.

 

4 Define Product mix. Explain the factors determine the decisions of the Product mix.

 

5 Define Green Marketing. What are the reasons for which companies adopt green marketing?

 

6 Discuss the characteristics of services (any three) and the important strategies which help in marketing of services.

 

BBA205 – MANAGEMENT INFORMATION SYSTEM

 

1 Define MIS. Describe the characteristics and functions of MIS.

 

2 What do you mean by ERP? Describe the situations before and after the existence of ERP. Explain the challenges involved in ERP

 

3 Explain the applications and systems used in E-communication.

 

4 There is an information explosion in today’s society. There are lot of advantages of DBMS like proper maintenance of the data and maintaining security. Explain the process of data transition using diagram and an example of your own.

 

5. There are two investment plans in the market whose details are given below based on which you need to decide which investment plan you need to select. Suggest which investment plan you prefer and why?

Particulars

Part A

Part B

Investment in Rs. Million

3

2.7

Savings/ gain per year in Rs. Million

1

0.75

No. of years savings or gain would occur

5

5

Discount Rate

12%

12%

 

6 Write short notes on the following:

a) Transaction Processing System (TPS)

b) Knowledge Based System (KBS)

SMU BBA SEM 3 FALL 2014

BBA301 - Legal and Regulatory Framework

Q1. Explain the clause related to the acceptance of proposal and the mandatory conditions attached with it.
Q2. What are the different ways in which an agency may be formed?
Q3. “A bill may be dishonoured by non-acceptance or by non-payment”. Explain
Q4. Decisions of the members at general meetings are expressed by way of resolutions. What do you understand by the term resolution here? Explain it with its kinds.
Q5. FEMA clearly defines the acts that can be termed as offences under its purview. What are these malpractices which are covered under FEMA act?
Q6. Write short notes on: a) Copyright b) Electronic Governance

BBA302- Human Resource Management

Q1. Define Human Resource Management. Explain the functions of Human Resource Management.
Q2. What do you mean by Personnel Management? List and explain the differences between Personnel Management and HRM.
Q3. What do you mean by Recruitment? Explain the factors affecting Recruitment.
Q4. Describe the various strategies to improve Employee Relations
Q5. Discuss the objectives of Training. Explain the methods of On the Job Training.
Q6. Write a short note on the following: a)Employee Counselling b)Selection

BBA303 – Quality Management

Q1. Mention some of the definitions of quality. Explain the dimensions of quality. What is meant by quality assurance?
Q2. Explain the following: a) Kaizen b) Benchmarking and its importance
Q3. (a) Describe the contribution of Edwards Deming to Quality management. (b) Differentiate between Mission and Vision Statements.
Q4. What is meant by Customer Focus? Describe in brief the concept of Customer satisfaction and Customer delight.
Q5. Write Short notes on the following: a) Cost of Quality b) Productivity
Q6. Define Quality Management System. Explain Quality Management Principles.

BBA304 - Advertising and sales

Q1. Define advertising and discuss the various functions of advertising.
Q2. Explain the consumer buying decision process.
Q3. Observe any newspaper advertisement of any consumer durable company. What is the target audience and what are benefits of choosing newspaper for advertisement.
Q4. What is media planning and what are the steps in media planning process?
Q5. What do you understand by Public relations? What is the difference between PR and advertising?
Q6. Write short notes on: a) Sales quota b)sales force 

SMU BBA SEM 4 FALL 2014 

BBA401 – E-Commerce 

Q1. a. Amazon is the world's online marketplace® for all the books, enabling trade on a local, national and international basis. With a diverse and passionate community of individuals and small businesses, Amazon offers an online platform where millions of items are traded each day. Mention and explain the various opportunities offered by ecommerce for businesses. b. What are the advantages and disadvantages of eCommerce?
Q2. a. The TCP/IP reference model is the network model used in the current Internet architecture. This model is derived from the OSI model and they are relatively same in nature. Explain the different characteristics of Gateways in the TCP/IP reference model with a neat diagram b. Write short note on Hyper Text Markup Language (HTML) with example
Q3. Hanson websites are built to work for your business and are built on the concept of intelligent website. An intelligent website is more than just a brochure on the web. It allows you to edit the website yourself through a Content Management System (CMS). What is the need for an intelligent website?
Q4. When a data is sent across the network it is encrypted and arranged in a way that even if there is a diversion in the flow of data should not leak the data. At the reception it is decrypted and actual data is obtained. Explain the different methods of encryption technique.
Q5. Explain the different categories of electronic payment system in detail
Q6. We know that there are various internet services which help us to make the use of network efficiently. Being a regular user of the various services without probably knowing the technical aspects explain those services in details with an example.

 

BBA402 – Management Accounting

 

Q1. Budgetary control is a strong business tool that helps companies maximize profits. Explain the advantages of budgetary control.
Q2. The success of a business enterprise depends to a great extent on how efficiently and effectively it can control costs. Give the meaning of standard costing. Describe estimated cost and standard cost.
Q3. Marginal costing plays a major role in making certain decisions. It provides information to management regarding the behavior of costs and the incidence of such costs on the profitability of an undertaking. Please explain the advantages of marginal costing.
Q4. Variance analysis is a tool for measuring performance and depends on the principle of management by exception. Explain the uses of variance. From the following information, calculate sales margin price variance and sales margin volume variance.
Budgeted Sales Actual Sales Product Qty. Sales price per unit Std. cost | Product Qty. Sales price per unit (units) Rs. per unit (units) Rs. Rs. A 600 20 12 A 800 24 B 400 15 9 B 600 12 1,000 1,400
Q5. Explain the determinants of working capital requirements.
Q6. From the following information prepare (i) a statement of sources and uses of funds and (ii) a schedule of changes in working capital for M/s. Eshwari & co. Balance sheets as on 31stMarch 2010 and 2011 are:

 

Liabilities 2010(Rs.)

2011(Rs.)

Assets

2010(Rs.)

2011(Rs.)

Equity share Capital

50,000

62,500

Good will

15,000

12,500

Redeemable Preference share

25,000

20,000

Land & Building

37,500

55,000

General Reserve

7,500

8,750

Debtors

22,500

25,000

Profit & Loss A/c.

6,250

8,750

Bills Receivables

8750

1,250

Creditors

15,000

20,000

Stock

18,750

20,000

Bills Payable

5,000

2,500

Cash

6,250

8,750

 

1,08,750

1,22,500

1,08,750

1,22,500

 

 

Additional Information
(i) Depreciation of Rs. 2,500 charged on Land & Buildings
(ii) Building amounting to Rs. 5,000 was sold for Rs. 4,700.

 

BBA 403 - International marketing

 

Q1. Explain the meaning and benefits of international marketing. Compare it with domestic marketing.
Q2. Discuss the indicators of economic condition of a country.
Q3. Culture is an invisible barrier to international trade. Discuss.
Q4. Discuss the 4 Ps of global e marketing.
Q5. What was the mode of entry adopted by Sony Ericsson? Discuss the various modes of entry in international business.
Q6.Write short notes on: a) Advantages and disadvantages of exporting b) International Advertising

 

BBA404 – Small Business Management

 

Q1. Define small business and explain its characteristics. What are the common problems affecting small businesses?
Q2. Explain the following a) Porter’s five forces model. b) SWOT analysis
Q3. Explain various sources of Working Capital.

 

BBA405 – Retail Management

Q1. Explain different types of Retail formats and types
Q2. Explain retail marketing mix.
Q3. What are the elements of store design? Explain each in detail. 

 

SMU BBA SEM 5 FALL 2014 ASSIGNMENTS

BBA501 & PRODUCTION AND OPERATIONS MANAGEMENT

1 Write short notes on:

  • Production process
  • Factors affecting operations management
  • Basic ingredients of strategic plans (elements of operations strategy)
  • Grass roots method of forecasting

2 What are the characteristics of a good design?

3 Elaborate on the Continuous Production System (CPS)

4 Write short notes on:

  • Various methods of purchasing
  • Supply Alliance
  • Human Resource Planning (HRP)
  • Matrix project

5 List the general principles of layout planning. List the objectives of maintenance management

6 What are the major costs of quality? List the characteristics of quality

 

BBA502 & FINANCIAL MANAGEMENT

1 Explain the functions of finance. Explain about the role of a finance manager and funds allocation

2 Write short notes on:

a) Operating Budgets

b) Financial Budgets

c) Capital Budgets

3 Explain on cost of capital and cost of preference capital.

4 Solve the given problem below:

Sales 25,00,000 ; Variable cost 15,00,000 ; Fixed cost 5,00,000 (including interest on 10,00,000). Calculate degree of financial leverage.

Determine the operating leverage :

Determine the degree of operating leverage from the following data:

S Ltd R Ltd

Sales 25,00,000 30,00,000

Fixed costs 7,50,000 15,00,000

Variable expenses 50% of sales for firm S 25% for firm R.

Calculation of financial leverage

Calculation of operating leverage

5 Explain the capital budgeting process. Why is Net Present Value (NPV) important?

6 Write about cash planning and explain about cash forecasting and budgeting.

 

BBA 503 ECONOMIC PLANNING AND POLICIES

1 List any 6 theories of economic development. Explain in brief any two of them.

2 Discuss the role of agriculture and industry in growth and economic development of India.

3 Explain the objectives of economic planning in India

4 Discuss the indicators in order to explain the role of public sector in Indian Economy.

5 Discuss any five components of price policy for growth.

6 Write short notes on:

a. Land reforms

b. RBI

 

BBA504 & TAXATION MANAGEMENT

1 Write about capital receipts vs revenue receipts and capital expenses vs revenue expenses.

2 Write about the basis of charge and chargeability of salary.

From the following details in respect of Mr. Rahul, calculate the income chargeable under the head income from salaries.

Basic salary 3,40,000

Dearness allowance 1,60,000

House rent allowance 1,48,000

City compensatory allowance (per month) 34,000

Profession tax deducted from salary 6,000

The following additional information is provided:

(a) Mr Rahul was provided various taxable perquisites which were valued at 24,000.

(b) Mr Rahul was provided a car exclusively for travel between his residence and office. He lives in a house owned by him.

Explanation of salary chargeable to tax

Calculation of income under the head salary

3 Give an overview of service tax. Explain the significance and need for service tax.

 

BBA505: ENTREPRENEURSHIP MANAGEMENT

1 Define the term ‘Entrepreneurship’. Explain the importance of entrepreneurship.

2 What are the sources of opportunities for an entrepreneur? Discuss the methods of generating ideas.

3 Write short notes on the following:

a) Types of ownership securities

b) Choosing the Legal Form of New Venture

SMU BBA SEM 6 FALL 2014 ASSIGNMENTS

BBA601 – TECHNOLOGY MANAGEMENT

1 Explain the positive and negative impact of Technology on Business and society.

2 What is technology acquisition? Explain the two methods of technology acquisition.

3 List and describe the different characteristics of the various stages in life cycle of technology.

4. a. List the different qualitative technology transfer models

b. explain The Schile, Radnor, and Wad model in details

c. draw process model for problem solver model

5. a. list the guidelines on the scope of EIA

b. What are the various issues in the preparation of EIA Report?

6. Identify and explain the tools that have been developed on the basis of specific functions involved in an organization

BBA602 –Management Development and Skills

1 What do you mean by Planning? Discuss the advantages of Planning.

2 Discuss the John Fisher’s Model of Personal Change

Explain the entire John Fisher’s Model Of Personal Change

3 Explain the concept of Time Management. Discuss the steps involved in Time Management

4 Suppose you have joined as a Manager in an organization and you are asked to negotiate on a particular issue. What according to you are the principles of Negotiation? Explain the steps in the process of negotiation.

State the twelve basic principles of negotiation

Explain the steps involved in a negotiation process

5 Discuss the qualities required to become an effective leader.

6 Write a short note on the following:

a) Risk Analysis

b) Impact Analysis

BBA603 & ROLE OF INTERNATIONAL FINANCIAL INSTITUTIONS

1 Explain the main functions of banks. Write down the lending activities and lending policies of bank.

2 Write the objectives of global financial regulation. Explain the key features of Basel III and its impact.

3 Explain the role of government in financing international trade.

4 There are different determinants in exchange rates. Explain all the determinants of exchange rates.

5 Explain the Balance of Payment(BOP) accounting with sources and uses of funds with examples. How is accounting equilibrium different from accounting disequilibrium?

6 Explain the challenges and emerging trends of international finance.

 

SEM 1 BBA SUMMER DRIVE ASSIGNMENTS

BBA 101- COMMUNICATION SKILLS

1 Communication is the lifeblood of a business organization. Explain the process of Communication. What is the role of Communication in Business?

Meaning of Communication

Process of Communication

Role of communication in Business

2 Why are business letters given so much importance in today’s organizations? Bring out the difference between personal letters and business letters. Discuss the different characteristics of a good business letter.

Importance of business letter

Differences

Characteristics

3 Writing effectively is a skill, which can be learnt and perfected. Explain the general principles of Effective writing. What are the various techniques to improve your writing skills?

General principles of Effective writing

Techniques to improve writing skills

4 What groundwork does one need to do to make an effective presentation? How do verbal, vocal and visual components of communication impact a presentation?

Groundwork needed to make an effective presentation

Verbal, vocal and visual components impact on presentation

5 Explain the contents of a good resume. Distinguish between the different types of resumes.

Contents of good resume

Types of Resumes

Differences

6 With growing competition and volatile market conditions, jobs are not secured as they ought to be previously. What are the factors looked into by the prospective employers? Identify the techniques, which should be used by an interviewee to get a good job.

Factors

Job interview techniques

 

BBA102: ORGANIZATION BEHAVIOUR

1 Define the term ‘Organisational Behaviour”. Explain the importance of Organizational Behaviour.

Definition of Organizational Behaviour

Importance of Organizational Behaviour

2 Explain the following:

a) Span of Control

b) Centralisation and Decentralisation

a) Span of Control

b) Centralisation and Decentralisation

3 Describe the personality traits influencing Organizational behaviour.

Personality traits influencing Organisational Behaviour

4 Define the term motivation. Explain Maslow’s need Hierarchy theory.

Definition of motivation

Maslow’s hierarchy theory

5 Explain the functions of communication. Mention some of the tips or techniques for effective communication.

Functions of communication

Tips or techniques for effective communication

6 Write short notes on the following:

a) Organization Culture

b) Conflict management

a) Organisational Culture

b) Conflict management

 

BBA 103-BUSINESS ENVIRONMENT

 

1 Monetary policy regulates the money supply in an economy. Analyse how monetary policy play an important role in the credit availability of an economy.

Explain monetary policy

Quantitative control

Qualitative control

2 Discuss the merits and demerits of Indian economy.

Merits

Demerits

3 Elucidate the key regulations applicable to business in India.

Explanation of regulations applicable to business in India

4 Analyse two examples or cases of privatization in India.

Each example-

5 Differentiate GATT and WTO.

Explain GATT

Explain WTO

6 Compare and contrast the different forms of Public sector Enterprises.

Explain Public sector Enterprises

Explain different forms

 

BBA104 QUANTITATIVE TECHNIQUES IN BUSINESS

of Statistics. Explain the importance of statistics in business and management.

Meaning of Statistics

Functions of Statistics

Importance of statistics in business and management

2 a. What do you understand by time series? What are the different types of variation in time series? Briefly describe each with an example.

b. Construct a consumer price index for the information given by using Aggregate expenditure method

Commodities Quantity 2007(Q0 ) Unit P0 2007 P12008

A 7 quintal 300 310

B 5 quintal 305 308

C 4 quintal 416 419

D 9 quintal 530 625

E 3 kg 18 23

F 5 quintal 1050 1070

Meaning of Time series

Different types of variation in time series with examples

Consumer price index using Aggregate expenditure method

3 What is statistical quality control? Discuss the various control charts.

Meaning of Statistical Quality Control

Meaning of Control Charts

Control Charts for variables and attributes

 

BBA105- COMPUTER FUNDAMENTALS

1 a. Determine the decimal equivalent of the given number (38.36)8

b. determine the decimal equivalent of the given number (511)16

A a. Decimal to octal conversion- formula

Calculations

b. Decimal to hexadecimal conversion- formula

Calculations

2 Invite a set of friends for your wedding through email because you do not have enough of time to go and personally invite. How do you invite them with one personal mail?

A Mail merge steps

Example and list the friends to send the invitation

3 a. What is a Macro?

b. How do you create Macro?

A a. Explaining Macro

b. Describing how to create Macro with the help of drawing dialog boxes

 

 

SEM 2 BBA SUMMER DRIVE ASSIGNMENTS

BBA 201-RESEARCH METHODS

1. Briefly describe the different steps involved in a research process. What are the characteristics of good research?

[Meaning of Research

Listing the steps of the research process

Explanation of the steps involved in a research process

Characteristics of good research]

2. a. Explain the different types of research designs.

b. Differentiate between Probability and Non-probability sampling methods.

[Meaning of research design

Types of research designs

Meaning of Probability and Non-probability sampling methods

Differences]

3. The important task ahead of the researcher is to document the entire work done in the form of a well-structured research report. Describe in brief the components of a Research Report. What are the guidelines for writing the research report?

[Meaning of a Research Report

Components of a Research Report

Guidelines for writing the Research Report]

 

BBA202: BUSINESS STRATEGY

1. Define business policy. Explain the importance of business policy. Differentiate between business policy and Strategy.

[Definition of business policy

Importance of business policy

Difference between business policy and strategy]

2. What are the objectives of Strategic Management? What are the causes for failure of Strategic Management?

[Objectives of Strategic Management

Causes for failure of Strategic Management]

3. Write a brief note on the following:

a) Core competencies and their importance

b) Strategic leadership.

[a) Core competencies and their importance

b) Strategic leadership.]

 

BBA203 - FINANCIAL ACCOUNTING

1. Accounting concept refers to the basic assumptions and rules and principles which work as the basis of recording of business transactions and preparing accounts. Explain any 5 concepts of accounting with example

[(Explanation of each concept with example carries 2 marks each) (5*2= 10 marks)]

2. Differentiate between trade discount and cash discount.

Enter the following transactions in Sadhana’s simple cash book.

2010 April          1st April Balance of cash in hand Rs.1500

8th April              Purchased goods for cash from X for Rs.320

15th April           Sold goods for Rs. 480 to Y for cash

20th April           Received commission Rs.65

22nd April          Paid Commission Rs.55

28th April           Paid to Reena on account Rs.715

30th April           Paid salary to the office clerk Rs.100 and office rent Rs.60

[Differences between trade discount and cash discount-5

Preparation of cash book-5]

3. Final Accounts are prepared at the end of the accounting year with various adjustments. Explain the features and objectives of final accounts

[Explanation of objectives of final accounts-3

Explanation of features of final accounts-7]

4. Prepare Trading and Profit and Loss Account and Balance Sheet from the following particulars as at 31st March 2012.

Particulars

Dr. (Rs)

Cr. (Rs)

Capital / Drawings

1,400

10,000

Cash in hand

1,500

-

Bank overdraft @ 5%

-

2,000

Purchase and Sales

12,000

15,000

Returns

1,000

2,000

Establishments charges

2,500

-

Taxes and Insurance

500

-

Provision for Doubtful Debts

-

1,000

Bad Debts

500

-

Sundry Debtors and Creditors

5,000

1,850

Commission

-

500

Investments

4,000

-

Stock on 1 April 2010

3,000

-

Furniture

600

-

Bills Receivable & Bills payable

3,000

2,500

Collected Sales Tax

-

150

Total

35,000

35,000

Further, you are required to take into consideration the following information:

a) Salary Rs.100 and taxes Rs.400 are outstanding but insurance Rs.50 prepaid

b) Commission amounting to Rs.100 has been received in advance for work to be done next year.

c) Interest accrued on investments Rs.210

d) Provision for doubtful Debts is to be maintained at 20%

e) Depreciation on furniture is to be charged at 10% p.a.

f) Stock on 31st March 2012 was valued at Rs.4,500

g) A fire occurred on 25th March 2012 in the godown and stock of the value of Rs.1,000 was destroyed. It was fully insured and the insurance company admitted the claim in full.

[Calculation of Trading and P/L a/c-5

Preparation of balance sheet-5]

5. ABC Ltd.’s cashbook showed a bank overdraft of Rs.12,000 as on 30th June 2004. The bank statement as on that date also showed an overdraft but the figure is different. The following are the causes.

1. Cheques deposited but not yet collected Rs.1,500

2. Cheques issued but not yet presented for payment Rs.2,000

3. A cheque of Rs.1,500 deposited on 15th May, 2004 was dishonoured on 19th June, 2004 but not intimated by the bank till 30th June, 2004

4. Bank charges not recorded in the cash book Rs.1,000

5. Interest on overdraft not intimated Rs.1,200

[Preparation of Bank reconciliation statement-10]

6. Mayur, Veer and Prakash are partners sharing profit and losses in the ratio of 2:1:1. Their Balance Sheet was as follows:

Liabilities

Amount

Assets

Amount

Creditors

10,000

Cash in Hand

7,000

Bills payable

7,000

Machinery

13,000

 

 

Stock

26,000

Capitals:

Mayur    40,000

Veer       30,000

Prakash 20,000

90,000

Debtors

Investment

Building

26,000

15,000

20,000

Total

1,07,000

Total

1,07,000

Prakash has expired on 01.01.2009 and as a result the assets are revalued and liabilities reassessed as follows:

i) Create a Provision for doubtful debt on debtors at Rs.800.

ii) Building and investment are appreciated by 10%.

iii) Machinery is depreciated at 5%

iv) Creditors were overestimated by Rs.500.

v) Goodwill of the firm valued at Rs.27,000

The balance due to Prakash will be transferred to his executor’s loan account which carries an interest of 10% p.a. Prepare necessary ledger accounts and show the balance sheet of new firm after adjustments.

[Preparation of ledger accounts-5

Preparation of balance sheet-5]

 

BBA 204- Marketing Management

1. Explain the personal, socio-cultural, Psychological determinants of consumer behaviour.

[Definition of consumer behaviour

Personal determinants- Consumer demographics ,Consumer psychographics

Socio-Cultural determinants- Social factors , Cultural factors

Environmental factors

Psychological determinants—Perception, Learning, Memory

Motivation]

2. Describe the methods of environmental analysis-SWOT, PEST.

[Strength, Weakness, Opportunity, Threat

Political, Economic, Social, Technological Environment]

3. Discuss the characteristics of services (any three) and the important strategies which help in marketing of services.

[Characteristics of Services (any three)

Strategies for marketing of services]

4. Define Product mix. Explain the factors determine the decisions of the Product mix.

[Definition of Product mix

Factors determine the decisions of the product mix]

5. The brand is the symbol of the product’s personality. It is developed though diligent market research and is based on the customer’s needs and wants. Explain the various steps which are undertaken in the formation of a brand with examples.

[Definition of brand

Steps involved in brand development

Examples]

6. Define Green Marketing. What are the reasons for which companies adopt green marketing?

[Definition of Green marketing

Reasons for which companies adopt green marketing]

 

BBA205 – MANAGEMENT INFORMATION SYSTEM

1. Define MIS. Describe the characteristics and functions of MIS.

[Meaning of MIS

Characteristics of MIS

Describing the functions of MIS]

2. What do you mean by ERP? Describe the situations before and after the existence of ERP. Explain the challenges involved in ERP

[Definition of ERP

Explaining the situations before and after ERP

Explaining the challenges in ERP]

3. Explain the applications and systems used in E-communication.

[Application and systems used in E-communication]

4. There is an information explosion in today’s society. There are lot of advantages of DBMS like proper maintenance of the data and maintaining security. Explain the process of data transition using diagram and an example of your own.

[Drawing the diagram

Explaining the process of data transition with an example

Explaining the process]

5. There are two investment plans in the market whose details are given below based on which you need to decide which investment plan you need to select. Suggest which investment plan you prefer and why?

Particulars

Plan A

Plan B

Investment in Rs. Million

3

2.7

Savings/ gain per year in Rs. Million

1.0

0.75

No. of years savings or gain would occur

5

5

Discount Rate

12%

12%

[reasoning about the 2 plans

Writing 2 Formulae

Answering which plan is better

Calculations and correct answers]

6. Write short notes on the following :

a) Transaction Processing System (TPS)

b) Knowledge Based System (KBS)

[Concept of Transaction Processing System

Concept of Knowledge Based System]

 

SEM 3 BBA SUMMER DRIVE ASSIGNMENTS

BBA 301-Legal and Regulatory Framework

1 Explain the clause related to the acceptance of proposal and the mandatory conditions attached with it.

Explanation of acceptance of proposal

Explanation of mandatory conditions

2 Define the meaning of a ‘Cheque’. Explain the crossing of a cheque and its types.

Meaning of ‘cheque’

Crossing of a cheque

Types of crossing

3 Decisions of the members at general meetings are expressed by way of resolutions. What do you understand by the term resolution here? Explain it with its kinds.

Explanation of resolution

Explanation of kinds of resolutions

4 “CPA provides for the establishment of the central consumer protection council”. Explain the objectives of the central council in the light of the above statement.

Explanation of objectives

5 FEMA clearly defines the acts that can be termed as offences under its purview. What are these malpractices which are covered under FEMA act?

Explanation of offences under FEMA

6 List the features and precautions of Trade mark Act, 1999.

Listing of features

Listing of precautions

 

BBA302 – Human Resource Management

1 Explain the various emerging concepts of Human Resource Management(HRM)

Explaining the concepts of Human Resource Management

2 What do you mean by Human Resource Planning? Explain the importance of Human Resource Planning

Definition of Human Resource Planning.

Explaining the importance of Human Resource Planning

3 What do you mean by Recruitment? Explain the factors affecting Recruitment.

Define Recruitment

Explain the factors affecting Recruitment

4 Suppose you have joined as an HR Manager in an organization and you are asked to improve the organization’s Induction process. What are the strategies you will consider in order to improve the Induction process?

Explain the strategies to improve Induction Process

5 Discuss the features of an Incentive plan. Explain the characteristics of an effective Incentive System

Describe the features of an incentive plan

Explain the characteristics of an Effective Incentive system

6 Write a short note on the following:

a)Employee Counselling

b)Selection

 

BBA303: QUALITY MANAGEMENT

 

1 Define the term Quality management. What are the dimensions of quality? Differentiate between Quality Control and Quality Assurance.

Definition of Quality management

Dimensions of quality

Difference between Quality Control and Quality Assurance

2 Differentiate between Mission and Vision Statements. Write a brief note on “quality objectives”

a) Difference between Mission and Vision Statements

b) Quality Objectives

3 Explain the following:

a) Kaizen

b) Benchmarking and its importance

4 What is meant by Customer Focus? Describe in brief the concept of Customer satisfaction and Customer delight.

Meaning of Customer Focus

Concept of Customer satisfaction and Customer delight

5 Write Short notes on the following:

a) Cost of Quality

b) Productivity

6 Define Quality Management System. Explain Quality Management Principles

Definition of Quality Management System

Quality management principles

 

BBA 304 - Advertising and Sales

 

1 Define advertising and discuss the various functions of advertising.

Meaning

Functions

2 Explain the consumer buying decision process.

Consumer buying decision process

3 Observe any newspaper advertisement of any consumer durable company. What is the target audience and what are benefits of choosing newspaper for advertisement.

Selection of appropriate advertisement

Identifying target audience

Advantages of newspaper advertisement

4 What is media planning and what are the steps in media planning process?

Meaning

Steps

5 What do you understand by Public relations? What is the difference between PR and advertising?

Meaning

Difference between advertising and PR

6 Write short notes on:

a) Sales quota

b)sales force

a) meaning and objectives of sales quota

b) meaning and role of sales force

 

BBA401 – E-Commerce

Q1. a. eBay is The World's Online Marketplace®, enabling trade on a local, national and international basis. With a diverse and passionate community of individuals and small businesses, eBay offers an online platform where millions of items are traded each day. Mention and explain the various opportunities offered by ecommerce for businesses. b. What are the advantages and disadvantages of eCommerce?

Q2. a. The TCP/IP reference model is the network model used in the current Internet architecture. This model is derived from the OSI model and they are relatively same in nature. Explain the different characteristics of Gateways in the TCP/IP reference model with a neat diagram b. Write short note on Hyper Text Markup Language (HTML) with example

Q3. Hanson websites are built to work for your business and are built on the concept of intelligent website. An intelligent website is more than just a brochure on the web. It allows you to edit the website yourself through a Content Management System (CMS). What is the need for an intelligent website?

Q4. When a data is sent across the network it is encrypted and arranged in a way that even if there is a diversion in the flow of data should not leak the data. At the reception it is decrypted and actual data is obtained. Explain the different methods of encryption technique.

Q5. Explain the different categories of electronic payment system in detail

Q6. We know that there are various internet services which help us to make the use of network efficiently. Being a regular user of the various services without probably knowing the technical aspects explain those services in details with an example.

 

BBA402 – Management Accounting

Q1. Budgetary control is a strong business tool that helps companies maximize profits. Explain the advantages of budgetary control.

Q2. The success of a business enterprise depends to a great extent on how efficiently and effectively it can control costs. Give the meaning of standard costing. Describe estimated cost and standard cost.

Q3. Variance analysis is a tool for measuring performance and depends on the principle of management by exception. Explain the uses of variance. From the following information, calculate sales margin price variance and sales margin volume variance.

Budgeted Sales Actual Sales Product Qty. Sales price per unit Std. cost | Product Qty. Sales price per unit (units) Rs. per unit (units) Rs. Rs. A 600 20 12 A 800 24 B 400 15 9 B 600 12 1,000 1,400

Q4. The following are the summarised trading and profit & loss accounts of Mysore Jewellers for the year ending 31 December 2002 and the balance sheet as on that date.

Trading and profit & loss account To opening stock 76,250 By sales 5,00,000 To purchases 3,22,250 By closing stock 98,500 To gross profit 2,00,000 5,98,500 5,98,500 To selling expenses 22,000 By gross profit b/d 2,00,000 To administrative expenses 98,000 By dividend on shares 9,000 To loss on sale of assets 2,000 By profit on sale of shares 3,000 To net profit 90,000 2,12,000 2,12,000

You are required to calculate the following ratios: 1. Gross profit ratio 2. Net profit ratio 3. Operating ratio 4. Operating profit ratio 5. Stock turnover ratio 6. Turnover of fixed assets 7. Return on total resources Q5. Explain the determinants of working capital requirements..

Q6. From the following information prepare (i) a statement of sources and uses of funds and (ii) a schedule of changes in working capital for M/s. Eshwari & co. Balance sheets as on 31stMarch 2010 and 2011 are:

Liabilities 2010(Rs.)      2011(Rs.)           Assets   2010(Rs.)           2011(Rs.)

Equity share Capital      50,000  62,500  Good will            15,000  12,500

Redeemable Preference share  25,000  20,000  Land & Building               37,500  55,000

General Reserve              7,500    8,750    Debtors               22,500  25,000

Profit & Loss A/c.           6,250    8,750    Bills Receivables             8750     1,250

Creditors             15,000  20,000  Stock    18,750  20,000

Bills Payable     5,000    2,500    Cash      6,250    8,750

1,08,750              1,22,500              1,08,750              1,22,500

Additional Information

(i) Depreciation of Rs. 2,500 charged on Land & Buildings

(ii) Building amounting to Rs. 5,000 was sold for Rs. 4,700.

 

BBA 403 - International marketing

Q1. Explain the meaning, need and significance of international marketing.

Q2. Compare Adam Smith and David Ricardo’s theories of international trade.

Q3. Culture is an invisible barrier to international trade. Discuss.

Q4. Explain the meaning and need of secondary research in international marketing.

Q5. What is the mode of entry adopted by McDonalds? Discuss the various modes of entry in international business.

Q6.Write short notes on: a) Modes of transportation in international trade b) Benefits and risks of Global e marketing

 

BBA404 – Small Business Management

Q1. Write short notes on the following: a) Various forms of organisation b) Competitive strategies

Q2. What is meant by working capital? Explain the various sources of working capital.

Q3. Describe the following: (a) Capacity management (b) Managerial activities

 

BBA405 – Retail Management

Q1. Write short notes on the following: a) Functions of retailing b) Retail marketing

Q2. Explain the functions of merchandising manager.

Q3. What is meant by retail space management? Describe the elements of store design?

 

SEM 5 BBR SUMMER DRIVE ASSIGNMENTS

 

BBR501-Store Operations and Job Knowledge

1. Explain the different kind of services provided by the retailers.

A Explanation

2. “The main purpose of maintaining a checklist is to minimize critical errors and get the right work done”. Explain the importance of checklists and its types.

A Importance of checklists

Explanation of Opening checklist

Explanation of closing checklist

3. What are the factors to be considered while selecting a retail store location?

A Explanation

4. Discuss the grooming standards for store employees

A Explanation

5. What are the visual merchandising norms?

A Explanation

6. Explain the following ratios

(i) Solvency Ratio

(ii) Profitability Ratio

 

BBR502: LOGISTICS MANAGEMENT

1 Define Supply chain management. Explain the functions and contribution of Supply chain management (SCM).

Definition of Supply chain management

Explanation of Functions and contribution of SCM

2 What is demand forecasting? Explain the forecasting techniques.

Meaning of Demand forecasting

Explanation of the forecasting techniques

3 What is meant by inventory and inventory control? List the types of inventory. Explain the objectives of inventory management.

Meaning of inventory and inventory control

Listing the types of inventory

Objectives of inventory management

4 Define ‘material handling’. What are the objectives of material handling? Explain the role of material handling in logistics.

Definition of material handling

Objectives of material handling

Role of material handling in logistics

5 What is the purpose of packaging? Discuss the design consideration in packaging.

Purpose of packaging

Design consideration in packaging

6 Write a brief note on:

a) Factors affecting freight cost

b) Logistics Information System

 

BBR 503 & BUYING

1 Give short notes on :

Centralized buying

Decentralized buying

Consignment buying

A Explanation of centralized buying

Explanation of decentralized buying

Explanation of consignment buying

2 Explain on buying decision making and types of data required for market research.

A Explanation on buying decision making

Explanation on types of data required for market research

3 Explain the steps in buying from foreign sources and reasons for buying from foreign sources.

A Explanation of steps in buying from foreign sources

Explanation of reasons for buying from foreign sources

 

BBR 504 VISUAL MERCHANDISE

1 What are the common challenges in visual merchandising? What are the ways to overcome the visual merchandising challenges?

Concept of Visual Merchandising

Challenges in Visual Merchandising

Ways to overcome the Visual Merchandising challenges

2 Explain the various types of retail stores. Describe the significance of store location.

Explanation of types of retail stores

Significance of store location

3 What are the objectives of store design? Discuss the important merchandise presentation strategies.

Meaning of store design

Objectives of Store design

Merchandise presentation Strategies

 

BBR505 – WAREHOUSE MANAGEMENT

1 Write short notes on:

 Retail transportation

 Merchandising mix

 Challenges in retail warehousing

 Modern warehouse operations

2 What is the need for warehousing management?

A Meaning of a warehouse

Reasons for warehouse management:

 Seasonal production

 Seasonal demand

 Large scale production

 Quick supply

 Continuous production

 Price stabilization

3 Write short notes on:

 Assortment plan

 Electronic Data Interchange (EDI)

 Need for holding stock

 ICT applications in warehouse

4 Describe the two types of buying systems

A Description of staple buying systems and fashion merchandise buying systems

5 Explain the three costs associated with inventory

A Description of

Inventory acquisition cost,

Inventory carrying cost,

Inventory unavailability or stock out cost

6 Describe any four types of bar code readers.

A Description of any four of the following:

(Laser scanners, pen bar code readers, CCD readers, camera based reader, omni directional bar code readers, mobile phone cameras, smart phones )

 

 

SEM 1 MBA ASSIGNMENTS

SESSION- SPRING 2014

 

MB0038 Management Process and Organisation Behavior

 

1 Define the terms ‘strategy’. Explain the following: 

a) Corporate strategy 

b) Business strategy 

c) Functional strategy 

Definition of Strategy 

Explanation of Corporate strategy 

Explanation of Business strategy 

Explanation of Functional strategy 

 

2 Define the term ‘management’. Explain the Behavioural science theory and Systems theory.

 

Definition of management

 

Explanation of Behavioural science theory

 

Explanation of systems theory

 

 

 

3 Give the definition and importance of planning in an organisation and explain the steps in planning.

 

Definition of planning

 

Explanation of the importance of planning

 

List the steps in planning

 

Explanation of the steps in planning

 

 

 

4 What is meant by leading? Describe the characteristics of leading.

 

Explanation of the concept of leading

 

Explanation of the characteristics of leading

 

 

 

5 What are ‘attitudes’? Explain the components and functions of attitude.

 

Meaning of attitude

 

Explanation of the components of attitude

 

Explanation of the functions of attitude

 

 

 

6 Define leadership. Differentiate between ‘Laissez Faire’ and ‘democratic’ leadership style.

 

Definition of leadership

 

Meaning and characteristics of ‘Laissez Faire’ leadership style

 

Meaning and characteristics of democratic leadership style

 

 

 

MB0039 –Business Communication

 

 

 

1 As a speaker you are addressing a group of people. Explain the elements involved in this communication.

 

Key elements of communication

 

 

 

2 Describe any situation in your own experience where the communication failed because the listening was faulty. Identify the barrier to listening in this situation.

 

Writing experience

 

Identifying and explaining the barrier

 

 

 

3 Describe any 5 types of presentations with examples and their target audience.

 

5 types of presentations

 

Identifying target audience and example

 

 

 

4 Explain the different types of meetings.

 

Types of meetings

 

5 You are going to face a job interview for the post of Manager-operations. Which aspects you will keep in mind while facing the interview?

 

Aspects to be kept in mind during job interview

 

 

 

6 Write short notes on:

 

a) Internet

 

b) Intranet

 

a) meaning and benefits of internet

 

b) Meaning and benefits of intranet

 

 

 

 

 

MB0040 STATISTICS FOR MANAGEMENT

 

 

 

1 A statistical survey is a scientific process of collection and analysis of numerical data. Explain the stages of statistical survey. Describe the various methods for collecting data in a statistical survey.

 

Meaning of statistical survey

 

Stages of statistical survey (Listing and Explanation)

 

Methods for collecting data

 

 

 

2 a) Explain the approaches to define probability.

 

b) In a bolt factory machines A, B, C manufacture 25, 35 and 40 percent of the total output. Of their total output 5, 4 and 2 percent are defective respectively. A bolt is drawn at random and is found to be defective. What are the probabilities that it was manufactured by machines A, B and C?

 

a) Explanation of the approaches to define probability

 

b) Applying Bayes theorem and calculating the probabilities

 

 

 

3 a) The procedure of testing hypothesis requires a researcher to adopt several steps. Describe in brief all such steps.

 

b) A sample of 400 items is taken from a normal population whose mean as well as variance is 4. If the sample mean is 4.5, can the sample be regarded as a truly random sample?

 

a) Hypothesis testing procedure

 

b) Calculation and solution to the problem

 

 

 

4 a) What is a Chi-square test? Point out its applications. Under what conditions is this test applicable?

 

b) What are the components of time series? Enumerate the methods of determining trend in time series.

 

a) Meaning, applications and conditions

 

b) Components of time series and methods of determining trend in time series

 

 

 

5 What do you mean by cost of living index? Discuss the methods of construction of cost of living index with an example for each.

 

Meaning of cost of living index

 

Methods of constructing cost of living index with an example for each

 

 

 

6 a) What is analysis of variance? What are the assumptions of this technique?

 

b) Three samples below have been obtained from normal populations with equal variances. Test the hypothesis at 5% level that the population means are equal.

 

A

B

C

8

7

12

10

5

9

7

10

13

14

9

12

11

9

14

 

 

 

[The table value of F at 5% level of significance for V1 = 2 and V2 = 12 is 3.88]

 

 

 

a) Meaning and Assumptions

 

b) Formulas/Calculation/Solution to the problem

 

 

 

MB0041 & FINANCIAL AND MANAGEMENT ACCOUNTING

 

 

 

1. Accounting is an art of recording, classifying and summarizing in a significant manner and in terms of money transactions and events. Explain the accounting process and write the objectives of accounting.

 

A Explanation of accounting process

 

Objectives of accounting

 

 

 

2 Journal is a book of original entry and only one journal is maintained if the business is very small in size and the transactions are limited. Give the meaning of a subsidiary book. List and explain all the types of subsidiary books.

 

A Explanation of subsidiary books

 

Explanation of all types of subsidiary books

 

 

 

3. For the following balances extracted from a trial balance, prepare a trading account.

 

Particulars

Amount ( in Rs.)

Stock on 1-1-2004

70700

Returns inwards

3000

Returns outwards

3000

Purchases

10200

Debtors

56000

Creditors

45000

Carriage inwards

5000

Carriage outwards

4000

Import duty on materials received from

abroad

6000

Clearing charges

7000

Rent of business shop

12000

Royalty paid to extract materials

10000

Fire insurance on stock

2000

Wages paid to workers

8000

Office salaries

10000

Cash discount

1000

Gas, electricity, and water

4000

Sales

250000

 

 

 

A Preparation of trading account

 

 

 

4 Write short notes on :

 

a) Cost Management System(CMS)

 

b) Value added

 

A Explanation of CMS

 

Value Added

 

 

 

5 Ajay industries manufactures a product X. On 1st January, 2007, there were 5000 units of finished product in stock.

 

Work-in-progress Rs.57,400

 

Raw materials Rs.1,16,200

 

The information available from cost records for the year ended 31st December, 2007 is as follows:

 

Direct material

906900

Direct labour

326400

Freight on R M purchased

55700

Indirect labour

121600

Other factory overhead

317300

Stock of raw materials on 31st Dec 2007

96400

Work-in-progress on 31st Dec 2007

78200

Sales (1,50,000 units)

3000000

Indirect materials

213900

 

 

 

There are 15000 units of finished stock in hand on 31st December 2007. Prepare a statement of cost and profit assuming that opening stock of finished goods is to be valued at the same cost per unit as the finished stock at the end of the period.

 

 

 

A Preparation of statement of cost and profit

 

 

 

6 Assume a company is considering dropping product B from its line because accounting statement shows that product B is being sold at a loss.

 

 

 

Product

INCOME STATEMENT

 

A

B

C

TOTAL

Sales revenue

50000

7500

12500

70000

Cost of sales:

 

 

 

 

D. material

7500

1000

1500

10000

D. labour

15000

2000

2500

19500

Indirect manufacturing cost (50% of

Direct labour)

7500

1000

1250

9750

Total

30000

4000

5250

39250

Gross margin on sales

20000

3500

7250

30750

Selling and Admn

12500

4500

4000

21000

Net income

7500

(1000)

3250

9750

 

 

 

Additional information:

 

a) Factory overhead cost is made up of fixed cost of Rs. 5850 and variable cost of Rs. 3900.

 

b) Variable cost by products are: A – Rs. 3000, B – Rs. 400, and C – Rs. 500.

 

c) Fixed costs and expense will not be changed if product B is eliminated.

 

d) Variable selling and administrative expenses to the extent of Rs. 11000 can be traced to the product: A - Rs.7,500, B - Rs.1500, and C - Rs. 2000.

 

e) Fixed selling and administration expense are Rs. 10000.

 

A Preparation of income statement

 

Conclusion with interpretation

 

 

 

MB0042- MANAGERIAL ECONOMICS

 

 

 

1 Inflation is a global Phenomenon which is associated with high price causes decline in the value for money. It exists when the amount of money in the country is in excess of the physical volume of goods and services. Explain the reasons for this monetary phenomenon.

 

Define Inflation

 

Causes for Inflation

 

 

 

2 Monopoly is the situation there exists a single control over the market producing a commodity having no substitutes with no possibilities for anyone to enter the industry to compete. In that situation, they will not charge a uniform price for all the customers in the market and also the pricing policy followed in that situation.

 

Define Monopoly

 

Features of Monopoly

 

Kinds of Price Discrimination

 

 

 

3 Define Fiscal Policy and the instruments of Fiscal policy.

 

Definition of Fiscal policy

 

Explanation of Instruments of Fiscal Policy

 

 

 

4 Describe Cost-Output Relationship in brief.

 

Definition of cost-output relationship

 

Explanation of Cost-output relationship in short run and long run in brief

 

 

 

5 Discuss the practical application of Price elasticity and Income elasticity of demand.

 

Practical application of price elasticity

 

Practical application of Income elasticity

 

 

 

6 Discuss the scope of managerial economics.

 

Definition of Managerial Economics

 

Scope of Managerial Economics

 

 

 

MB0043 –Human Resource Management

  

1 Explain the objectives and methods of Training. 

Explaining the objectives of Training 

Explaining the methods of Training

 

2 Discuss the elements of a Career Planning Programme. Explain some of the benefits of a Career Planning program to an organization

 

Elaborate the elements of a Career Planning Programme

 

Explaining the benefits of a Career Planning Programme

 

 

 

3 Explain the process of Job Analysis. Discuss the methods of Job Analysis

 

Definition of Job Analysis.

 

Explaining in brief the methods of Job Analysis

 

 

 

4 Discuss the objectives of Discipline. Explain the Action –penalties of Discipline

Objectives of Discipline

Explaining the action-penalties of Discipline

 

5 Suppose you have joined as an HR and you have been assigned a task to carry out the grievance handling procedure in your organization. What according to you are the causes of Grievance? Describe in detail the Grievance handling procedure. 

Causes of Grievance 

Explain the Grievance handling procedure

 

  

6 Write a short note on the following : 

a)Index /Trend Analysis 

b)Delphi Technique 

Meaning and steps involved in Index /Trend Analysis 

Meaning and procedure of Delphi Technique

 

SEM 2 MBA ASSIGNMENTS

SESSION- SPRING 2014

 

MB 0044 - PRODUCTION AND OPERATION MANAGEMENT

 

1 Explain briefly elements of operations strategy ?

A List the elements of operations strategy

Explain the elements of operations strategy(what it involves, provide examples if required)

 

2 Describe the general factors that influence the plant location decision.

A List the general factors that influence the plant location decision Describe the general factors that influence the plant location decision

 

3 Write short notes on Total productive Maintenance GNATT Chart Bullwhip effect in SCM Scheduling in services

A Give a brief introduction, description including main points and conclusion on Total productive Maintenance GNATT Chart Bullwhip effect in SCM Scheduling in services

 

 

4 Explain the steps and tools for changing project management process.

A List the steps for changing project management process in your own words.

Explain the steps for changing project management process in your own words.

List the tools for changing project management process in your own words.

List and explain the tools for changing project management process in your own words.

 

5 Under capacity options the company decides to vary the production output by varying the time, workforce or outsourcing. What are the basic capacity options a company can choose to meet demand?

A Give a brief description of each capacity option by explaining in which situation it can be used and how it affects costs.

 

6 Write short notes on: Relevance of Value Engineering in manufacturing Vendor Managed inventory Rating methods for locating a plant Importance of business process modelling

A Give a brief introduction, description including main points and conclusion on

Relevance of Value Engineering in manufacturing

Vendor Managed inventory

Rating methods for locating a plant

Importance of business process modelling

 

MB0045 FINANCIAL MANAGEMENT

 

1 When a firm follows wealth maximization goal, it achieves maximization of market value of a share. Do you agree? Substantiate your arguments.

Explain Wealth maximization

 

2 A) If you deposit Rs 10000 today in a bank that offers 8% interest, how many years will the amount take to double?

B) What is the future value of a regular annuity of Re 1.00 earning a rate of 12% interest p.a. for 5 years?

A Problem

B problem

 

3 The concept of financial leverage is a significant, as it has direct relation with capital structure. Do you agree? If so, substantiate your arguments.

Relation between Financial leverage and the capital structure

A project requires an initial outlay of Rs. 1,00,000. It is expected to generate the cash inflows shown in table

Table: Cash Inflows

Year

Cash Inflows

1

50000

2

50000

3

30000

4

40000

 

What is the IRR of the project?

 

5 Below Table gives the complete details of sales and costs of the goods produced by XYZ ltd for the year 31.03.12.

 

Table -Sales and Costs Produced by XYZ Ltd.

Sales

80000

Inventory

 

Cost of goods

56000

31.03.07

9000

 

 

31.03.08

12000

 

 

Accounts Receivables

 

 

 

31.03.07

12000

 

 

31.03.08

16000

 

 

Accounts Payable

 

 

 

31.03.07

7000

 

 

31.03.08

10000

What is the length of the operating cycle? What is the cash cycle?

Assume 365 days in a year.

a) length of the operating cycle

b) cash cycle

 

6 Facebook bought WhatsApp on Feb, 19, 2014 for $19 billion. This was split between $4 billion in cash, $12 billion worth of Facebook shares, and $3 billion in restricted stock units to be paid in four years. Do you think the market capitalization has played a significant role in pricing the valuation. Discuss the Walter’s model assumptions in this context.

Walter’s model assumptions.

 

MB0046- Marketing Management

 

1 Explain the steps in Business Buying process.

Characteristics of Organisational Buyer

Steps in business buying process

 

2 A brand is a composite set of beliefs and associations in the mind of consumers. In brand

development, as a part of branding strategy decision, the brand manager can decide to create new brand elements for the new products, apply some of the existing brand elements to the new product, or use a combination of existing and new brand elements to the existing and new products. Explain the different branding strategies used by the companies for their range of products.

Definition of Brand

Advantages of Brand

Explanation of different branding strategies adopted by companies

 

3. Explain the classification of market based on nature of Competition and area.

Definition of market

Classification of market based on nature of Competition and area

 

4 Personal selling focuses in on ‘personal’ or ‘one to one’ selling. It involves an individual salesman or a sales team establishing and building a profitable relationship with customers over a period of time through a series of steps. Explain the steps in the personal selling process which helps in the successful sales.

Definition of Personal Selling

Explanation of steps in the Personal selling process

 

5. Describe the stages in consumer decision making process.

Explanation of the stages in consumer decision making process

 

6. Do you think the argument of some theorists that the traditional Ps are not enough for services marketing? Give suitable examples to prove your point.

Define Service Marketing

Explanation of 4p’s

Explanation of Additional 3 p’s

 

MB0047- MANAGEMENT INFORMATION SYSTEM

 

1 Professor A. Van Cauwenbergh of Antwerp University, in a paper presented at the Tenth Anniversary Conference of the European Institute for Advanced Studies in Management, presented four revisions to traditional Management Theory. In summary, the revisions are:

(1) The initiative for the renewal and adjustment of the activities of a firm should come from the different levels in the management hierarchy. “Strategy is not a privilege of top management”.

(2) Firms, especially big firms, are incoherent systems (goals of the different component systems are not simply subdivisions of an overall goal; there are individual, conflicting goals as well).

Some of these differences are manifestations of organizational initiative and vitality. Using information systems and central planning and rule-making to suppress all differences is destructive to organizations.

(3) The most vital “fluid” of an enterprise is the aggregate of its entrepreneurial values. The most fundamental and motivation and control come through these shared values relative to work, quality, efficiency, etc. Management often neglects these values and assumes that the collection and dissemination of information will provide sufficient motivation and control.

(4) Enterprises are open systems; their structure and operating processes are determined by their environment. This means organizations must be designed to continually adjust to the environment.

a. If these revisions are correct, how is planning to be organized?

b. How should the information system support the planning organization?

A a. Explaining the organizational planning process with diagram

b. Guidelines for planning MIS

Comparing MIS plan and Business Plan (atleast two)

Explaining significant problem of the Lewis model

 

2 Information Technology and Computers have brought information age. The spread of Internet & relative ease of access made Information Breach easier. Our future is not secure, if our information is not secure. Information Resources need to be guarded, protected and controlled. List the precautionary measures to be considered to prevent cybercrime?

A Listing any 5 measures to prevent cyber crime

 

3 a. While implementing MIS in any organization change can occur in number of ways. List and explain the steps in the process as suggested by Lewin’s model.

b. Compare between prototype approach and Life Cycle approach

A a. Explaining the 3 steps of implementing the process suggested by Lewin’s model

b. Comparison between the two approaches at least two points

 

4 There is an information explosion in today’s society. There are lot of advantages of DBMS like proper maintenance of the data and maintaining security. Explain the process of data transition using diagram and an example of your own.

A Writing diagram,

Own example other than given in the SLM

Explaining the process

 

5 Write short note on

a. World wide web

b. Voice over IP

c. Intranet

d. Extranet

A a. World Wide Web

b. Voice over IP

c. Intranet

d. Extranet

 

6 Artificial intelligent system functions like a human being and helps a manager in taking quick decisions. Explain the different applications AI using diagram.

A a. Diagram

b. Applications of cognitive science

c. Applications of robotics

d. Applications of natural interface

e. Explaining each type with an example

 

MB0048 OPERATIONS RESEARCH

 

1 Discuss the methodology of Operations Research. Explain in brief the phases of Operations Research.

Meaning of Operations Research

Methodology of Operations Research

Phases of Operations Research

 

 

2 a. Explain the graphical method of solving Linear Programming Problem.

b. A paper mill produces two grades of paper viz., X and Y. Because of raw material restrictions, it cannot produce more than 400 tons of grade X paper and 300 tons of grade Y paper in a week. There are 160 production hours in a week. It requires 0.20 and 0.40 hours to produce a ton of grade X and Y papers. The mill earns a profit of Rs. 200 and Rs. 500 per ton of grade X and Y paper respectively. Formulate this as a Linear Programming Problem.

a. Meaning of Linear programming problem and explanation of graphical method of solving Linear Programming Problem

b. Formulation of LPP (Objective function & Constraints)

 

3 a. Explain how to solve the degeneracy in transportation problems.

b. Explain the procedure of MODI method of finding solution through optimality test.

a. Degeneracy in transportation problem

b. Procedure of MODI method

 

4 a. Explain the steps involved in Hungarian method of solving Assignment problems.

b. Find an optimal solution to an assignment problem with the following cost matrix:

            J1                                J2                                J3                                J4

10

9

7

8

5

8

7

7

5

4

6

5

2

3

4

5

 

a. Steps in Hungarian method

b. Computation/Solution to the problem

 

5 a. Explain Monte Carlo Simulation.

b. A Company produces 150 cars. But the production rate varies with the distribution.

 

Production Rate

147

148

149

150

151

152

153

Probability

0.05

0.10

0.15

.20

0.30

0.15

0.05

 

At present the track will hold 150 cars. Using the following random numbers determine the average number of cars waiting for shipment in the company and average number of empty space in the truck. Random Numbers 82, 54, 50, 96, 85, 34, 30, 02, 64, 47.

a. Explanation of Monte Carlo Simulation

b. Calculation/ Solution to the problem

 

6 a. Explain the dominance principle in game theory.

b. Describe the Constituents of a Queuing System.

c. Differentiate between PERT and CPM

a. Dominance principle in game theory

b. Constituents of a Queuing System

c. Differences between PERT and CPM

 

MB 0049 - PROJECT MANAGEMENT

 

1 Write short notes on :

Commercial and economic feasibility Technical feasibility

Give a brief introduction, description including main points and conclusion on

Commercial and economic feasibility Technical feasibility

 

2 Define Project type organization and discuss in detail

Define project type organisation in your own words Give a brief outline of project type organisation List the advantages of project type organisation List the disadvantages of project type organization Give a few examples of project type organization

 

3 What is project performance evaluation? Explain the various types of project performance evaluation techniques.

Define project performance evaluation Explain why project performance evaluation is tool is important List the types of project performance evaluation Briefly explain each technique

 

4 Discuss the major contents of the project’s final report

Explain the purpose of the project final report List suggested content of project final report Explain each content and what it should contain

 

5 Explain the various types of risk that can affect a business project.

Briefly discuss the various Macro and Micro risks by defining the risks and using suitable examples

 

6 What are the common features of project management software.

Briefly describe the common features Explain the use of the features

 

SEM 3 MBA ASSIGNMENTS

SESSION- SPRING 2014

 

 

MB0050 RESEARCH METHODOLOGY

 

1. Briefly describe the different steps involved in a research process. Distinguish between descriptive and causal research studies.

Meaning of research

Steps

Differences

 

2. Distinguish between primary and secondary methods of data collection. Explain the Interview method of data collection

Differences

Explanation of Interview method of data collection

 

3 a. Discuss four types of measurement scales with examples.

b. Briefly explain the concepts of reliability, validity and sensitivity.

a. Meaning of Measurement scales and types of Measurement scales with examples

b. Explanation of the concepts of reliability, validity and sensitivity

 

4 a. Distinguish between:

i. Schedules and Questionnaires

ii. Open ended and closed ended questions

b. What are the different modes of administering a questionnaire? What are the conditions that merit the use of one over the other? Discuss by using suitable examples.

a. Differences

b. Modes of administering a questionnaire

 

5 a. What is the analysis of variance? What are the assumptions of the technique? Give a few examples where the techniques could be used.

b. The following data represents the number of units produced by four operators during three different shifts:

Shifts

Operator

 

A

B

C

D

I

10

8

12

13

II

10

12

14

15

III

12

10

11

14

 

Perform a two-way analysis of variance and interpret the result.

a. Meaning, Assumptions and examples

b. Formulas, Calculation, Solution and Interpretation to the problem

 

6 Explain the three basic principles of professional ethics that any research must follow.

How do you follow an ethical practice while collecting information from the respondents?

Basic principles of professional ethics

Ethical codes related to respondents

 

MB0051-Legal Aspects of Business

 

1 What are the rights of a surety?

Rights against creditors

Rights against Principal Debtor

Right against Co-Sureties

 

2 Explain duties of a Bailor and a Bailee.

Duties of Bailor

Duties of Bailee

 

3 “Power of Attorney is considered as an important concept in Business Law”. Explain 10

Meaning

Types

Registration

 

4 “The Banking Regulation Act, 1949, provides various methods of regulation of the banking business”. Describe the key areas of regulation.

Methods of regulation

 

5 Explain the nature and scope of complaints under the Consumer Protection Act?

Persons competent to make complaints

Place of complaint

Procedure for filing a complaint

Admission of complaint

Power of the District Forum

 

6 Explain the need and types of meetings.

Need for meeting

Statutory meetings

Annual General Meetings

Extraordinary meetings

Class meetings

 

 

SEM 3 BANKING

 

MA0036 FINANCIAL SYSTEM AND COMMERCIAL BANKING

 

1 The Federal Reserve is the central bank of the United States. Its unique structure includes a federal government agency, the Board of Governors, in Washington, D.C., and 12 regional Reserve Banks. Compare and contrast the organizational structure and the functions of the Reserve Bank of India and the Federal Reserve of US.

Organisational Structure

Functions

 

2 Mention the features and types of financial instruments that are offered by ICICI bank.

Financial instruments

Features

 

3 Discuss the features of the latest monetary policy of RBI.

Explain the features of the latest monetary policy of RBI

 

4 Describe the internal and external machinery of handling customer complaints.

Explain the internal and external machinery of handling customer complaints.

 

5 Do you agree that succession planning is an important parameter of corporate governance? If so, please analyse this argument with respect to Axis bank and ICICI bank.

Axis bank and

ICICI bank

 

6 Compare and contrast of any two Bank’s Basel –II disclosures (Tier-I capital, Tier-I ratio, Total capital, Capital Adequacy Ratio -CAR).

(Tier-I capital, Tier-I ratio, Total capital, Capital Adequacy Ratio -CAR) of two banks

 

MA0037 BANKING RELATED LAWS AND PRACTICES

 

1 Explain the provisions of Banking Regulation Act enabling RBI to control deposits, loans and advances and rate of interest in the banking companies.

Explain the provisions of Banking Regulation Act

 

2 Discuss whether banks are authorised to deal in foreign exchange can issue guarantee on behalf of person residing outside India for foreign direct investment transactions in India.

Explain Guarantee

Discuss rules regarding bank authorised to deal in foreign exchange can issue guarantee on behalf of person resident outside India for foreign direct investment transactions

 

3 Discuss the provisions of Banking Regulation Act.

Explain the provisions of Banking Regulation Act

 

4 Explain registration of securitisation company or reconstruction company. Explain enforcement of security.

Explain registration of securitisation company

Explain enforcement of security.

 

5 What do you mean by arbitration under Banking Ombudsman scheme? Explain the procedure for redressal of grievances under Banking Ombudsman scheme?

Explain arbitration

Explain the procedure for redressal of grievances

 

6 Is Securitisation Act applicable to Cooperative banks? If not, discuss the reasons.

Explain Securitisation Act

Explain the reasons whether the Securitisation Act applicable or not to Cooperative banks.

 

MA0038 / MA0045 BANKING OPERATIONS

 

1 Explain the process of intermediation in banks.

Explain the intermediation

 

2 Analyse the rate of interest paid on savings bank deposit and current account deposit of one public sector bank and one private sector bank. Discuss the factors that has an impact on pricing of deposit related services.

Analysis of interest rates

Factors

 

3 Discuss Asset Liability Management strategy and explain the ALM perspectives.

Asset Liability Management strategy

Explain the ALM perspectives

 

4 Analyse how factoring is different from forfaiting and bill discounting.

Explain Factoring

forfaiting and

bill discounting

 

5 Trace the history of RBS bank (merger story). Where is its head office located? List out the locations of RBS bank branches in India

History

Head office

Locations in India

 

6 Differentiate between NEFT and RTGS as well as SWIFT

Explain NEFT

RTGS and

SWIFT

 

MA0039 RETAIL BANKING

 

1 Log on to any commercial bank’s website and discuss the features of retail banking Asset products.

Features of retail banking asset products

 

2 Compare and contrast the debit and credit card and smart card .

Similarities

Differences

 

3 Interbank messaging network Swift has recruited a group of major banks to help develop its centralised KYC. Discuss whether implementing KYC is a challenge or an opportunity to banks?

Explain the benefits and costs associated with KYC

 

4 Discuss the material alterations in cheques.

Explain Material alterations in Cheques

 

5 Discuss whether a cheque can be considered as a bill of exchange?

Features that are common to both bill of exchange and cheque

 

6 Discuss interbank transactions. Is IFSC code same as MICR code? Discuss

Explain interbank transactions

Differences between IFSC code and MICR code

 

SEM 3 FINANCE

 

MF0010 & SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT

 

1 Investment operation is one which upon through analysis promises safety of principal and an adequate return.

Explain the investment process and write down the common errors in investment management

Explanation of investment process

Common errors in investment management

 

2 Financial markets permit the businesses and governments to raise the funds needed by sale of securities. The economy requires a sound financial markets for its proper functioning.

Explain in detail on financial derivatives and the financial intermediaries.

Explanation on financial derivatives

Explanation of financial intermediaries

 

3 Risk is the likelihood that your investment will either earn money or lose money. There are some factors that affect the risk.

Explain the factors that affect the risk and solve the below given problem

Mr. A has purchased 100 shares of Rs.10 each of TVS Motors in 2005 at Rs.78 Per share. The company has declared a dividend @40% for the year 2006-07. The market price of a share as on 1-4-2006 was Rs.104 and on 31-3-2007 was Rs.128. Calculate the annual return on the investment for the year 2006-07.

Explanation of factors affecting the risk

Calculation of annual return on investment

Conclusion and interpretation

 

4 Elaborate on Intrinsic value of securities and issues with fundamental ana